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Help & FAQs


For assistance with your online flight booking ​with Mix & Match, please phone 0800 367 468. (International callers dial: 64 3 357 3021)

Open hours:
Monday-Friday: 08.00am-midnight
Saturday: 08.30am-7.00pm
Sunday: 09.30am-8.00pm
After hours calls will be diverted to an answering service. 

For assistance with a booking with a House of Travel Store:

Phone: 0800 713 715

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