House of Travel Gift Card

House of Travel Gift cards can be purchased from any House of Travel store and are convenient and easy to use. The House of Travel Gift card can be topped up to any value between $50 and $10,000 allowing the recipient to choose their perfect travel experience.

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Gift Card FAQs

▼ 1. How does the House of Travel Gift Card work?

The House of Travel Gift Card is a prepaid card which allows the holder of the card to shop at any participating House of Travel retailer.

The recipient of the card is able to use the card on as many occasions as they choose, until the value of the card is redeemed. Each time a purchase is made, the purchase amount will automatically be deducted from the Gift Card balance.
▼ 2. Do House of Travel Gift Cards expire?

House of Travel Gift Cards expires 10 years from the last transaction date. The last transaction date can be either the last top up or redemption date.
▼ 3. Where can House of Travel Gift Cards be purchased?

House of Travel Gift Cards can be purchased, redeemed or recharged at any House of Travel store throughout New Zealand.
▼ 4. What are the Gift Card Terms and Conditions of use?

It is important to treat this card like cash. Defaced, mutilated, altered, lost or stolen cards will not be replaced or redeemed.

This card is not redeemable for cash. Cash will not be given for any unused balance. Unused balance on expiry of this card will not be refunded or credited.

If purchasing a Gift Card using a credit card, a Credit Card fee of 2% will be added to the costs of the Gift Card purchased.
▼ 5. Can more value be added?

Yes, House of Travel Gift Card is rechargeable. Any amount from $50 to $10,000 can be added on the card at any House of Travel store nationwide.
▼ 6. What if a House of Travel Gift Card is lost or stolen?

Please treat House of Travel Gift Cards as cash. Cards will not be refunded or replaced if lost or stolen.
▼ 7. Are the House of Travel Gift Cards available for purchase on-line?

Not at present
▼ 8. Can the Gift Card be used at ATMs? / Can the recipient get cash for the Gift Card?

The House of Travel Gift Cards cannot be used at ATMs or exchanged for cash.
▼ 9. What if the item I want to purchase costs more than the value on my Gift Card?

House of Travel Gift Cards can be used in conjunction with other forms of payment when used in store.
▼ 10. When are the funds on the House of Travel Gift Card available for use after purchasing the Gift Card?

Once value is loaded onto the card, it can be used straight away.
▼ 11. How can I check the balance on a Gift Card?

Balances will appear on transaction receipts or alternatively check online.

Travel Voucher (Paper) FAQs

▼ 1. Can I still use the paper House of Travel ‘Travel Vouchers’?

House of Travel ‘Travel Vouchers’ can be redeemed by participating House of Travel retailers until they reach the expiry date printed on the voucher.
▼ 2. Do House of Travel ‘Travel Vouchers’ expire?

House of Travel ‘Travel Vouchers’ expire two years from date of issue.
▼ 3. What are the House of Travel ‘Travel Voucher’ Terms and Conditions of use?

It is important to treat this voucher as cash. Defaced, mutilated, altered, lost or stolen ‘Travel Vouchers’ will not be replaced or redeemed.

This ‘Travel Voucher’ expires two years after the date of issue, is not transferable and cannot be used to purchase foreign exchange.

The voucher may not be refunded or redeemed for cash. The sum of the voucher must be used all at once, any unused amount cannot be refunded.
▼ 4. What if a House of Travel ‘Travel Voucher’ is lost or stolen?

Please treat House of Travel ‘Travel Vouchers’ as cash. These will not be refunded or replaced if stolen.

Gift Card Terms & Conditions:

Gift cards are issued by House of Travel and can be used to purchase travel products at any House of Travel outlet in New Zealand.
Where no name is indicated on the card they can be redeemed by the then cardholder.
Any unused sum on the gift card expires 10 years after the date the gift card is last used.
The sum on the gift card can be used all at once or multiple times until the balance reaches zero.
The gift card may not be refunded or redeemed for cash.
Gift Cards will not be replaced if lost, stolen or damaged.
We may in our sole discretion place a stop on the use of a gift card if a gift card is reported to us as being lost or stolen or we believe it is being used contrary to these terms and conditions.

Travel Voucher Terms & Conditions:

Travel vouchers are issued by House of Travel and can be used to purchase travel products at any House of Travel outlet in New Zealand.
Where no name is indicated on the Travel Voucher it can then be redeemed by the then voucher holder.
Any unused sum of the voucher cannot be refunded or redeemed for cash.
The sum of the Travel Voucher must be used all at once.
Travel Vouchers will not be replaced if lost, stolen or damaged.

E-voucher Terms & Conditions:

House of Travel eVouchers are managed by House of Travel Partnership Services Trust (“House of Travel”). They can be used in-store for the purchase of services at any House of Travel Group outlet in New Zealand.
eVouchers may not be returned or redeemed for cash, foreign exchange/currency or for another gift card or eVoucher. They are not legal tender, account cards, credit/debit/charge cards or securities.
Any value amount on the eVoucher will expire two years after the date of issue. After this period the barcode becomes void and cannot be used. No credit or refund will be provided for any eVouchers which expire and there is no automated notification of expiry in place.
House of Travel is not responsible if an eVoucher is lost, altered, damaged, destroyed or stolen, or used fraudulently or without permission. Vouchers are not associated with particular identifiable individuals and the security of the voucher code and PIN remains the responsibility of the purchaser at all times.
eVouchers may not be used for promotional purposes (including giveaways) or resold without the express consent of House of Travel.
Subject to any rights under the Consumer Guarantees Act or other legislation, eVouchers are not refundable, exchangeable, or cancellable. eVouchers are eligible for redemption in New Zealand only (although they may be used for the purchase of international travel services).
Your e-Voucher can be used for full or part payment of travel services at the time of purchase. No cash refunds will be given for unused eVoucher balances. The original expiration date will apply to any unused balance.
House of Travel reserves the right to amend these terms and conditions at any time, and to take any action in relation to eVouchers (including the cancellation of an eVoucher) that at its sole discretion it deems is necessary.