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WHY HOUSE OF TRAVEL?

5 Star Customer Satisfaction Rating

Best Customer Service - Canstar Blue Travel Agents Awards.

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93^%

93%

of customers
who book with
House of Travel
rate us 5/5

What our customers are saying

House of Travel Lakers (Invercargill)

" They were all super friendly and helpful and made the process of booking a holiday very easy. Any alterations were easily accommodated, and changes to our schedule have been clearly communicated. " Read More

House of Travel the Crossing

" Always friendly, helpful and professional " Read More

" Always friendly, helpful and professional " Read Less

House of Travel Northlink

" Very helpful consultant, and nice to chat to while organising flights etc. " Read More

" Very helpful consultant, and nice to chat to while organising flights etc. " Read Less

House of Travel Westport

" Kelly westport Brunch catered for our needs on our flight route and she made the process off it all simple " Read More

" Kelly westport Brunch catered for our needs on our flight route and she made the process off it all simple " Read Less

House of Travel Parnell

" Linda was great. I felt very looked after. She clearly knew her stuff had everything under control. She got back to me when she said she would. Great service! " Read More

" Linda was great. I felt very looked after. She clearly knew her stuff had everything under control. She got back to me when she said she would. Great service! " Read Less

House of Travel Milford

" efficient and helpful service " Read More

" efficient and helpful service " Read Less

House of Travel Greymouth

" Stacey gave an unprecedented level of service, all with good cheer and patience despite several hiccups in making arrangements. She was helpful, listened to my reasoning and requests and did her best to offer the most suitable services and travel options. I walked in with a hope and walked out with an itinerary. Thank you, Stacey and House of Travel! " Read Less

House of Travel New Lynn

" Talita was extremely knowledgeable , very helpful and friendly " Read More

" Talita was extremely knowledgeable , very helpful and friendly " Read Less

House of Travel Calder & Lawson

" Tania was awesome, very prompt and willing to cater for our large family, she had everything under control and we will definitely use her again for overseas travel. Very professional. Thanks Tania " Read More

House of Travel Johnsonville

" Staff friendly and helpful, store location convenient. He worked up several options for us and then sorted out some changes when we changed our minds. " Read More

" Staff friendly and helpful, store location convenient. He worked up several options for us and then sorted out some changes when we changed our minds. " Read Less

House of Travel The Square

" Excellent customer service all our needs and questions answered " Read More

" Excellent customer service all our needs and questions answered " Read Less

House of Travel Whangarei

" Anne spent time checking accommodation and flights while waiting " Read More

" Anne spent time checking accommodation and flights while waiting " Read Less

House of Travel Kerikeri

" My travel agent is always so welcoming and determined to find the cheapest flights; and also making sure I understand everything I need to know so that I feel good about going overseas. " Read More

" My travel agent is always so welcoming and determined to find the cheapest flights; and also making sure I understand everything I need to know so that I feel good about going overseas. " Read Less

House of Travel Milford

" It was very easy and pleasant to deal with Noeleen Esterhuyzen she was very understanding accommodating all my needs " Read More

" It was very easy and pleasant to deal with Noeleen Esterhuyzen she was very understanding accommodating all my needs " Read Less

House of Travel Rotorua

" Jazmine was friendly and helpful in our inquiry and offered us alternatives for our travel outlining the different aspects of each so that we could the best travel to suit our plans " Read More

" Jazmine was friendly and helpful in our inquiry and offered us alternatives for our travel outlining the different aspects of each so that we could the best travel to suit our plans " Read Less

House of Travel Mt Maunganui

" great service and very friendly staff " Read More

" great service and very friendly staff " Read Less

House of Travel Merivale-Shirley

" Yoko is so lively to deal with. She has in the past recommended other options always good ones. " Read More

" Yoko is so lively to deal with. She has in the past recommended other options always good ones. " Read Less

House of Travel Howick

" Always receive prompt helpful professional service. " Read More

" Always receive prompt helpful professional service. " Read Less

House of Travel Botany Junction

" There appears nothing that they cannot do. Time after time they impress us with their service levels and their "Can Do" attitude. They find adventures for us and know our travel style and likes and also how we want to travel. They never suggest anything that would be out of our comfort zone and make the impossible to us seem simple. We have been dealing with Katrina Cole for over 20 years and would not even think of going somewhere else. " Read Less

House of Travel Morrinsville

" my travel agent was SO helpful and so excited for me and my trip. she made every process super simple and easy, from choosing where to go, to booking and then payment. " Read More

" my travel agent was SO helpful and so excited for me and my trip. she made every process super simple and easy, from choosing where to go, to booking and then payment. " Read Less

House of Travel Merivale-Shirley

" I receive excellent service and assistance from my travel consultant. " Read More

" I receive excellent service and assistance from my travel consultant. " Read Less

House of Travel Botany Junction

" Although i did find Jo anne great to deal with i still find it confusing two different branches can give me totally different information on cancellation policy etc on exact same deal (i had day before... " Read More

House of Travel Barrington

" Rochelle is available, competent, goes out of her way, gets even more than asked for. Clearly works beyond her in office hours... which is actually a 2 way thing, as although good for clients, I'm a life... " Read More

House of Travel New Lynn

" Vanessa from New Lynn provided fast efficient service. It was a pleasure dealing with her. " Read More

" Vanessa from New Lynn provided fast efficient service. It was a pleasure dealing with her. " Read Less

House of Travel Te Awamutu

" Maralyn at House of Travel Te Awamutu is so easy to deal with. She is friendly, prompt, helpful and makes sure all the small details get attended to. I always look forward to working with Maralyn. " Read More

House of Travel Havelock North

" They did everything, amazing service " Read More

" They did everything, amazing service " Read Less

House of Travel Botany Junction

" The travel consultants are very welcoming and helpful " Read More

" The travel consultants are very welcoming and helpful " Read Less

House of Travel Taupo

" In a short notice they provided me with a few options. Quickly responded to my questions. Pleasant to deal with. " Read More

" In a short notice they provided me with a few options. Quickly responded to my questions. Pleasant to deal with. " Read Less

House of Travel Papamoa

" Are prompt and if delayed completing the quote will tell you.Good comms as they say. " Read More

" Are prompt and if delayed completing the quote will tell you.Good comms as they say. " Read Less

House of Travel Broadway

" Cause she was good. Looked after me very well. " Read More

" Cause she was good. Looked after me very well. " Read Less

House of Travel Whangaparaoa

" We have found the staff very accommodating, helpful and friendly. Re Dale our consultant nothing is too much trouble and his personality is caring and considerate of our needs. We feel we get the best... " Read More

House of Travel Browns Bay

" Christine went the extra mile for us to have a wonderful Winter hols in the sun. She has a no nonsense approach which I really enjoyed. " Read More

" Christine went the extra mile for us to have a wonderful Winter hols in the sun. She has a no nonsense approach which I really enjoyed. " Read Less

House of Travel Nelson

" We have booked a number of trips with and found them easy to deal with " Read More

" We have booked a number of trips with and found them easy to deal with " Read Less

House of Travel Alexandra

" Jess is always happy and goes out of her way to answer your questions " Read More

" Jess is always happy and goes out of her way to answer your questions " Read Less

House of Travel Barrington

" I got a quote for a trip back to the UK from flight centre at the end of February. House of Travel was the next stop. Exactly the same flights in the same day and over $200 cheaper. I was very pleased with the price as well as the ease of dealing with the sales rep. My sales rep was Gemma Pearce. She made me feel at ease immediately and has a wonderful way of assisting customers in a efficient and professional manner while having a cheeky side at the same time. I ended up booking the flights the same day as I felt very confident that this quote was not going to be beaten. I would wholeheartedly encourage friends, colleagues and family to deal with HOT for all of their holiday needs, and try to see Gemma who will get the best deal. The flights that I booked were put on hold for a 24 hour period, and as it goes I booked the same day, however, an extra day to mull things over could be beneficial in the future. " Read Less

House of Travel New Plymouth

" As always they are consistent. Always go the extra mile. " Read More

" As always they are consistent. Always go the extra mile. " Read Less

House of Travel Takapuna

" Emma has been amazing, trying to find me the best prices with as many options as possible! She always quick to answer emails or take calls and gets us booked in quickly. She understands what standard we are looking for while still fitting into a budget. She’s always got great suggestions and does her best to hunt around for what we are after in terms of rental cars and the like. Emma will be highly recommended to our friends and family! " Read Less

House of Travel Northlink

" Liz had several options ready for me and was very patient in explaining them. I did not feel any pressure at all. " Read More

" Liz had several options ready for me and was very patient in explaining them. I did not feel any pressure at all. " Read Less

House of Travel Whangarei

" Fast response to my phone calls and great service " Read More

" Fast response to my phone calls and great service " Read Less

House of Travel Ferrymead

" Very impressed " Read More

" Very impressed " Read Less

House of Travel Takanini

" Quick and efficient reply. Good source of information and able to respond to our changes. " Read More

" Quick and efficient reply. Good source of information and able to respond to our changes. " Read Less

House of Travel Broadway

" Straightforward. " Read More

" Straightforward. " Read Less

House of Travel Lakers (Invercargill)

" I recently booked a large family trip to the Gold Coast with Jenna at the Invercargill House of Travel office. She was fantastic to deal with, quick to respond to any questions and very helpful when I had any questions. I was worried about making a booking for so many people but Jenna made everything so easy. Thanks House of Travel! " Read Less

House of Travel Newmarket

" Tony was able to organise my upgrades and get some from my husbands account, it made it so much easier. All the flights look great. " Read More

" Tony was able to organise my upgrades and get some from my husbands account, it made it so much easier. All the flights look great. " Read Less

House of Travel Botany Junction

" Because we have been dealing with Lorraine for many years, and always had amazing service from Lorraine. Very professional and efficient. " Read More

" Because we have been dealing with Lorraine for many years, and always had amazing service from Lorraine. Very professional and efficient. " Read Less

House of Travel Nelson

" It was very easy dealing with you " Read More

" It was very easy dealing with you " Read Less

House of Travel Dunedin

" Communication and Ease of booking holidays " Read More

" Communication and Ease of booking holidays " Read Less

House of Travel Papamoa

" Naomi, is amazing helpful and has been a delight to deal with " Read More

" Naomi, is amazing helpful and has been a delight to deal with " Read Less

House of Travel Ashburton

" Excellent service & plenty of time given for discussions on our travel. " Read More

" Excellent service & plenty of time given for discussions on our travel. " Read Less

House of Travel Hornby

" Christine was super easy to work with, obviously well versed about travel in Australia. We look forward to continuing our travel plans with her over the next few months. " Read More

" Christine was super easy to work with, obviously well versed about travel in Australia. We look forward to continuing our travel plans with her over the next few months. " Read Less

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WHY HOUSE OF TRAVEL?

Pay by Gem Visa/Gem CreditLine , Laybuy, Q Card & more.

5 Star Customer Satisfaction Rating

Best Customer Service - Canstar Blue Travel Agents Awards.

Download the app to manage your booking and itinerary.

Start planning your holidays.

Sign up for House of Travel emails

Find your nearest store

Sign up for House of Travel emails

Find your nearest store

Fly to the USA
with American Airlines

Disney Magic at Sea
New 2024 Season!