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94^%

94%

of customers
who book with
House of Travel
rate us 5/5

What our customers are saying

House of Travel Shirley

" I had a quick reply and Bella was very worried about getting me a quote quickly for what I needed. When I went to the store, Bella wasnt there but she left all the information I needed with another attendant.... " Read More

1.5 hours ago

House of Travel Hornby

" My travel agent was very knowledgeable and experienced with the placed I am travelling too. She was very quick to get back to me with prices and dates and once I'd confirmed the tours I wanted to go on she booked them in a very quick manner with the tour companies so I wouldn't miss out. Dealing with her over email and in person has been very good. I feel confident that if any issues arise while I'm away she will sort them for me. " Read Less

1.5 hours ago

House of Travel Lakers Gore

" Nothing was a problem, all my concerns and questions answered in a timely way " Read More

" Nothing was a problem, all my concerns and questions answered in a timely way " Read Less

1.5 hours ago

House of Travel Lakers (Invercargill)

" Good service clear communica " Read More

" Good service clear communica " Read Less

2 hours ago

House of Travel Barrington

" my mother in law did all the sorting out but from the contact I had specifically with Rochelle she was very helpful and knew who I was and what I was ringing for. Things were dealt with quickly and ef... " Read More

2.5 hours ago

House of Travel Whangarei

" Just quick, friendly,efficient service. " Read More

" Just quick, friendly,efficient service. " Read Less

2.5 hours ago

House of Travel Shirley

" Very helpful when we had little time to sort our trip out. " Read More

" Very helpful when we had little time to sort our trip out. " Read Less

2.5 hours ago

House of Travel Papamoa

" I went to house of travel Papamoa and booked a cruise through Charlotte Campbell.She was really great and very easy to deal with. The house of travel premises at Papamoa are a pleasure to visit. I would... " Read More

3 hours ago

House of Travel Balclutha

" Very Straightforward with booking and assistant very helpful. " Read More

" Very Straightforward with booking and assistant very helpful. " Read Less

5 hours ago

House of Travel Taupo

" Experienced friendly staff sorted our travel arrangements quickly and easily. " Read More

" Experienced friendly staff sorted our travel arrangements quickly and easily. " Read Less

5 hours ago

House of Travel the Crossing

" Hayley was quick to understand the kind of holidays we were wanting. She communicates well, and to date all arrangements are being made in a timely manner. " Read More

" Hayley was quick to understand the kind of holidays we were wanting. She communicates well, and to date all arrangements are being made in a timely manner. " Read Less

10 hours ago

House of Travel Blenheim

" Vicki answered all questions; she gave us options, she easily and quickly changed dates when requested, she was flexible and was helpful dropping off books to read on the countries to visit " Read More

15 hours ago

House of Travel High Street Lanes

" Nicola Milne is very friendly " Read More

" Nicola Milne is very friendly " Read Less

15 hours ago

House of Travel Parnell

" Sharon who booked my tickets was extremely helpful and I am confident she helped me get the best deal. She is amazing! " Read More

" Sharon who booked my tickets was extremely helpful and I am confident she helped me get the best deal. She is amazing! " Read Less

20 hours ago

House of Travel Albany

" excellent customer service, information, response, help " Read More

" excellent customer service, information, response, help " Read Less

20 hours ago

House of Travel New Lynn

" They were very helpful easy to deal with and nothing was a problem very friendly will go back thankyou " Read More

" They were very helpful easy to deal with and nothing was a problem very friendly will go back thankyou " Read Less

20 hours ago

House of Travel Dunedin

" I rated this way as it was stress less dealing with Stephanie and all our requests were satisfactorily dealt with in a short space of time. " Read More

" I rated this way as it was stress less dealing with Stephanie and all our requests were satisfactorily dealt with in a short space of time. " Read Less

20 hours ago

House of Travel Papamoa

" Great people who cant do enough for you. Tanya was great in a rush situation and Olivia is a breath of fresh air to deal with " Read More

" Great people who cant do enough for you. Tanya was great in a rush situation and Olivia is a breath of fresh air to deal with " Read Less

20 hours ago

House of Travel Papamoa

" I rang with a phone query. Travel comsultant phoned back promptly and was knowledgable. Went to Papamoa HOT and Naomi was able to match the price on the air new zealand grabaseat website with a better timed domestic flight than was available through grabaseat. She organised travel insurance at a good price and lots of good advice. Naomi was so lovely and approachable. The office had a lovely relaxed vibe even though it was bust " Read Less

20 hours ago

House of Travel Nelson

" Was super simple. Almost all over email. Got exactly what we needed. " Read More

" Was super simple. Almost all over email. Got exactly what we needed. " Read Less

20 hours ago

House of Travel Rangiora

" Always have dealt with Jonathan for all our overseas travel because of his expertise, friendliness & professionalism. He always gives 110% & nothing is a both. " Read More

" Always have dealt with Jonathan for all our overseas travel because of his expertise, friendliness & professionalism. He always gives 110% & nothing is a both. " Read Less

20 hours ago

House of Travel Kerikeri

" Not being an experienced/regular traveler, I felt confident with the information given and their experience of the destination I had chosen. Very friendly store :) " Read More

" Not being an experienced/regular traveler, I felt confident with the information given and their experience of the destination I had chosen. Very friendly store :) " Read Less

20 hours ago

House of Travel Orewa

" Because the staff are very pleasant and helpful to deal with. " Read More

" Because the staff are very pleasant and helpful to deal with. " Read Less

20 hours ago

House of Travel Morrinsville

" Travel agent was excellent and let me know of a few things to consider which I hadnt " Read More

" Travel agent was excellent and let me know of a few things to consider which I hadnt " Read Less

20 hours ago

House of Travel Havelock North

" I walked in with an inquiry and walked out fully booked. I was treated like a valued long term customer, when that was my first time inside the office. Very professional and thorough. I have already recommended this agent to several friends. I also have confidence in the service given, any questions were answered in the detail that they required. The trip was for my husband and son who are currently on that trip and having an excellent time away. Thank you very much. " Read Less

1 day ago

House of Travel Whangarei

" Staff were very helpful, friendly and informative. First experience with HOT was very pleasant simple and straight forward, staff helped each other when a problem occurred and was worked through with each others help. Suggestions were made but there was no pressure to purchase, recommendations on insurance, accommodation and seat upgrade made total sense when explained so we got it all sorted on the spot. Id recommend whangarei branch for sure! " Read Less

1 day ago

House of Travel High Street Lanes

" Fantastic service. Alana quick to respond to my request and came up with a great deal. " Read More

" Fantastic service. Alana quick to respond to my request and came up with a great deal. " Read Less

1 day ago

House of Travel Rotorua

" Great service and great deal better than other travel agents. Happy to discuss accommodation and car hire through the agency also. Thanks " Read More

" Great service and great deal better than other travel agents. Happy to discuss accommodation and car hire through the agency also. Thanks " Read Less

1 day ago

House of Travel Nelson

" The person I usually deal with was away on holiday, but the replacement was Danielle from House of Travel Nelson and I found her very friendly, helpful, and knowledgeable. I was disappointed when I returned the following day to pay for my trip, that Danielle was held up in the Nelson House of Travel which meant a change of person dealing with me. On my first trip I had notified of my change of address, despite having done a notification 12 months previously which hadn't been changed, and when I went in to pay for my trip it still was the old address, not major, but I felt a bit miffed that my booking forms had the old address on them. " Read Less

1 day ago

House of Travel Jenny Nilsson

" My husband and I have been dealing with House of Travel (Debbie McRobbie) for many years and during this time, have always found Debbie to be extremely courteous, helpful and knowledgeable in all aspects of the travel business. She is a valuable asset to the House of Travel Agency. We will always continue to see Debbie for our continuing travels. " Read Less

1 day ago

House of Travel Dunedin

" During what was very busy time for Gary, he responded after hours to my questions, and very efficiently made my bookings to meet the Deadline for the Air NZ Special deal. He has a warm manner, and really knows his stuff! Very easy to deal with. I would recommend him most definitely - in fact I did, and friends I am travelling with, also worked with him to get the same excellent service. " Read Less

1 day ago

House of Travel Wanaka

" Very helpful and quick to respond. " Read More

" Very helpful and quick to respond. " Read Less

1 day ago

House of Travel Te Awamutu

" Its like sitting down and spending time with a friend, someone helpful cheerful and who you know will make your travel plans just right, with nothing at all to worry about, and to look forward to planning... " Read More

1 day ago

House of Travel Rotorua

" The family and I are very satisfied with our experience with House of Travel. From the phone call to visit in store, staffs are very friendly and easy to talk to. Jazmin is very hands-on when it comes to assisting us, from flight availability and pricing, she makes sure that we have the best option as possible and suits our travel time. She's also efficient in providing us information regarding the available travel insurance and informs us as soon as possible if there's any changes on our flight. The family and I wants to thank Jazmin, we're happy with the service and will be going back in the future and will surely recommend House of Travel to friends and family. " Read Less

1 day ago

House of Travel Barrington

" Gemma, our sales consultant is a super star. We always deal with Gemma and she always provides us with the best deals and options. " Read More

" Gemma, our sales consultant is a super star. We always deal with Gemma and she always provides us with the best deals and options. " Read Less

1 day ago

House of Travel Dunedin

" Very easy. Went into shop and sorted everything in one go. Hopefully travel goes as smoothly :-) " Read More

" Very easy. Went into shop and sorted everything in one go. Hopefully travel goes as smoothly :-) " Read Less

1 day ago

House of Travel New Plymouth

" Very knowledgeable and listen to your requests and add value. Pleasure to deal with. " Read More

" Very knowledgeable and listen to your requests and add value. Pleasure to deal with. " Read Less

1 day ago

House of Travel Botany Junction

" Nigel discussed what we were looking for and spent a long time to find the exact property to suit our need " Read More

" Nigel discussed what we were looking for and spent a long time to find the exact property to suit our need " Read Less

1 day ago

House of Travel Alexandra

" I had a lady named Ashleigh Anderson and she was fantastic. I was the annoying customer who went in on a whim on the last day of a sale and she managed to squeeze me in. Not only that, she was able to book flights for the dates we wanted and even secure the booking for our baby due in 2 weeks!!! I will be recommending Ashleigh to all my friends and family as she really did make the booking easy. She was so into it that she picked up that my Japanese husband will need a visa and she said she would even organise this for us!!! I think she went above and beyond with her friendly personality and professional manner and I wouldnt hesitate to book our next trip with Ashleigh. " Read Less

1 day ago

House of Travel Nelson

" Easy to deal with, quick efficient replies to questions " Read More

" Easy to deal with, quick efficient replies to questions " Read Less

1 day ago

House of Travel Ponsonby

" Ophelie is great! very helpful thanks very much Martin " Read More

" Ophelie is great! very helpful thanks very much Martin " Read Less

23 January 2019

House of Travel Hornby

" professional and efficient service. " Read More

" professional and efficient service. " Read Less

23 January 2019

House of Travel Blenheim

" Both Philippa and Kerry were excellent. Philippa organised the original booking (staying later at work that day to do so) and Kerry helped sort out a new Australian visa for me when I realised Id given... " Read More

23 January 2019

House of Travel Dunedin

" Stephanie from dunedin was amazing. She was so helpful in everything and could answer all questions. I cant wait until our holiday comes around. We will definitely be back to book with her again. " Read More

23 January 2019

House of Travel Lakers Gore

" Simply the best travel agents.. Lakers " Read More

" Simply the best travel agents.. Lakers " Read Less

23 January 2019

House of Travel Ponsonby

" The sales consultant was friendly and knowledgeable. If he did not know something he asked his colleagues. He gave me alternatives in-case my preferred travel option was not available. Explained my options... " Read More

23 January 2019

HOT Ltd - Contact Centre

" Really fast and efficient. Friendly staff who were well informed and funny. Great not to be pushed into ASD on purchases too. " Read More

" Really fast and efficient. Friendly staff who were well informed and funny. Great not to be pushed into ASD on purchases too. " Read Less

23 January 2019

House of Travel Ponsonby

" No messing around I uppose the proof will be when we travel and all the pieces fall into place. It is good to know where and when we are going. " Read More

" No messing around I uppose the proof will be when we travel and all the pieces fall into place. It is good to know where and when we are going. " Read Less

23 January 2019

House of Travel Takanini

" Dealings with Ruwani has been great. Previously had issues with group booking before but two trips since have been booked with ruawani and no problems " Read More

" Dealings with Ruwani has been great. Previously had issues with group booking before but two trips since have been booked with ruawani and no problems " Read Less

23 January 2019

House of Travel Te Awamutu

" Maralyn is my consultant - she is a very helpful and knowledgeable and communicates well " Read More

" Maralyn is my consultant - she is a very helpful and knowledgeable and communicates well " Read Less

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