House of Travel logo
Careers with House of Travel

CAREERS

Choose House of Travel

Since 1987, we have been enriching people's lives through travel. Not surprising then, that House of Travel has been named one of New Zealand's Most Attractive Employers in the Randstad Award every year since 2012. HOT, as we like to call ourselves, is a Kiwi-owned company built on a clear set of values we all believe in; including a sense of fun, high energy and pride. We love what we do and it shows - we are HOTTIES!


randstad-logo
TOP 20 MOST ATTRACTIVE
EMPLOYER IN NEW ZEALAND (2018)




 

What's in it for me?

So what’s in it for you when you join our exciting team of HOTTIES? Along with working for the most innovative and fun travel company in New Zealand - recognised as being brand leaders in the retail and corporate travel market - you will also be entitled to a bunch of other benefits.

Commitment to our people

At HOT, we’re all about helping you to be the best person you can possibly be – and to have a great time while you’re at it! We’ll make sure you continue to grow professionally by aiming to be:

  • An employer of choice
  • An awesome place to work
  • A nurturer, developer and retainer of great people
  • The number one travel brand in the market
  • Balanced – we encourage our employees to have fun while you’re working.

We look after our own

“Our HOTTIES come into the business at a certain level and it is our job to turn a really good person into someone who excels beyond what even they thought they could achieve.”

– Tanya Aitken Owner/Operator – HOT Papamoa


 

HOT Vacancies
TYPES OF ROLES




Become a Business Partner/Owner
Become a Business Partner / Owner

Our 30 years of experience tells us that the travel industry never sleeps. To continue to support growth within House of Travel, we have a number of exciting opportunities available throughout New Zealand for Business Owners, Retail Managers and Senior Consultants.

LEARN MORE   >

Become a Travel Consultant
Become a Travel Consultant / Specialist

At House of Travel, we believe that the best holidays are created together. Our many House of Travel stores are looking for individuals with the ability to combine passion for travel and knowledge to create unique experiences that enrich people’s lives.

LEARN MORE   >

Work at HOT Holdings and Orbit
Work in Business Support at HOT Holdings / Orbit

House of Travel Holdings has offices in Auckland and Christchurch with roles in Finance, Ecommerce, Marketing, Product, IT and HR. Orbit World Travel is the specialised business travel division of the House of Travel Group – one of New Zealand's largest and most trusted travel brands.

LEARN MORE   >  




Why work at House of Travel?
STAFF PERKS & BENEFITS



 
staff Health insurance discounts
Southern Cross Health Insurance discounts
Staff rewards
Rewards & Recognition programmes
Support service
Support service
ANZ work benefits
ANZ work benefits
Travel discounts
Travel discounts
Les Mills discounts
Les Mills discounts
Company Awards weekend
Company awards weekend
Travel consultant training leave
Travel consultant educational leave
Dell discounts
Dell computer discounts






HOT Life
STORIES FROM OUR PEOPLE





Nicola Gray

Nicola Gray

"Working for a dynamic, forward-thinking company is a highlight for me. Each day presents new opportunities to lead and develop my team."

RETAIL MANAGER

Esther Buckley

Esther Buckley

"At my core I'm just a travel junkie. My role at House of Travel allows me a front row seat to support, grow and enourage people to fall in love with this crazy and fun industry."

LEARNING & DEVELOPMENT MANAGER

Nicole Chitty

Nicole Chitty

"Being a specialist for South Pacific Islands lets me provide exceptional knowledge to our Travel Consultants which helps them provide tailormade holidays."

SOUTH PACIFIC WHOLESALE CONSULTANT

Marissa Kirkham

Marissa Kirkham

"I love being able to work with HOT consultants to share insider knowledge with Kiwi travellers through top media outlets as well as social media"

COMMUNICATIONS & SPONSORSHIP MANAGER

Mel Raynor

Mel Rayner

“Everyday I get to help Kiwis create the holiday of their dreams! I help guide a great team who love travelling just as much as I do.”

TEAM LEADER AUSTRALIA

Danielle Scott

Danielle Scott

“The best way to learn about myself and others is to experience the world. Working for HOT allows me to help others see the world.”

CUSTOMER EXPERIENCE MANAGER

Paula Watson

Paula Watson

“It's a dynamic, challenging and exciting role in an amazing industry. It also means I get to travel a lot and I love that part of my job!”

TACTICAL SALES MANAGER

Nicola Milne

Nicola Milne

“There is no better feeling than helping people create amazing holidays. It is very rewarding to create something that becomes a highlight of people's lives.”

SENIOR TRAVEL CONSULTANT

 

House of Travel Awards
TRAVEL INDUSTRY AWARDS



As House of Travel team members, we love being a part of the HOT family, and we think we are in the BEST travel business in New Zealand. But what do others think of us? Well, as it turns out, pretty much the same! See a list of our awards below.

 The Travel Agents Association of New Zealand and their annual awards are 'the Oscars' of the travel industry, and we're the very proud recipients of the Best Travel Agency Brand for the last five years running, as well as having some of the best stores and consultants around! Check out our awards...


TAANZ
TRAVEL AGENTS' ASSOCIATION
OF NEW ZEALAND
2018

Lifetime Achievement Award | CHRIS PAULSEN
Best Brand Corporate Multi Location | Orbit World Travel
Best Brand Corporate Single Location | Orbit World Travel Christchurch
Best Travel Consultant Corporate | STEVEN KRZANICH | Orbit World Travel Auckland
Best Travel Consultant Retail | ANNA O'DELL | House of Travel Ferrymead
Best Young Travel Agency Executive Retail | DANIELLE SCOTT
Best Young Travel Agency Executive Corporate | MARK LEADBETTER
Best Retail Consultant | TONY JACKSON | House of Travel Newmarket

TAANZ
TRAVEL AGENTS' ASSOCIATION
OF NEW ZEALAND
2017

Best Travel Agency Brand | House of Travel
Best Brand Corporate Multi Location | Orbit World Travel
Best Brand Corporate Single Location | Orbit World Travel Wellington
Best Travel Consultant | PAUL JOHNSON | Orbit World Travel Hamilton
Best Travel Consultant Retail | BILLY BALLANTINE| House of Travel Lakers  Invercargill

TAANZ
TRAVEL AGENTS' ASSOCIATION
OF NEW ZEALAND
2016

Best Travel Agency Brand | House of Travel
Best Brand Corporate Multi Location | Orbit World Travel
Best Travel Consultant Retail | TONY JACKSON | House of Travel Newmarket
Best Travel Consultant Corporate | PAUL JOHNSON | Orbit World Travel Calder & Lawson
Best Travel Agency Manager Corporate | MEGAN SEWELL | Orbit World Travel Wellington

TAANZ
TRAVEL AGENTS' ASSOCIATION
OF NEW ZEALAND
2015

Best Travel Agency Brand | House of Travel
Best Travel Retail Single Location | House of Travel Northlands
Best Travel Consultant Retail | JUDY HARKNESS | Calder and Lawson House of Travel Hamilton
Best Travel Consultant Corporate | PAUL JOHNSON | Orbit World Travel Calder & Lawson
Best Travel Agency Manager Retail | CLARE JACKSON | House of Travel Newmarket

TAANZ
TRAVEL AGENTS' ASSOCIATION
OF NEW ZEALAND
2014

Best Travel Agency Brand | House of Travel
Best Travel Retail Single Location | House of Travel Newmarket
Best Travel Agency Manager Corporate | PAUL RENNIE | Orbit Corporate Travel

AFTA
AUSTRALASIA FEDERATION
OF TRAVEL AGENTS
2013

Best Travel Agency Retail Multi Location | House of Travel
Best Travel Agency Retail Single Location | House of Travel Lakers Invercargill
Best Travel Agency Corporate Multi Location | Orbit Corporate Travel

More about House of Travel
NOTABLE RECOGNITIONS






Randstad Awards
On top of that, it’s the 7th year that we’ve placed in a top 20 position – something we are incredibly proud of. The Randstad award is unique in that it’s based purely on public perception and recognises which organisations New Zealanders perceive as the most attractive employers in the country. At House of Travel, we strive to not only invest in our company image, reputation and employer brand, but also our people, customers and culture, so it’s a great honour that we are consistently recognised as one of New Zealand’s most attractive employers. It goes without saying we are all delighted to have such a significant award in the trophy cupboard.
Hospice
House of Travel and Hospice New Zealand have been national partners for more than 10 years; an association that we are extremely proud of, and which continues to go from strength to strength. Over the past decade, House of Travel stores throughout the country have supported their local hospices in ways as diverse as their communities; raising both funds and awareness and helping to educate the public about the services hospice provides. The partnership also provides unique character and team-building opportunities for House of Travel teams. House of Travel CEO Mark O’Donnell says, “The work Hospice does to provide physical and emotional care for people with life limiting illnesses and their families is close to all of our hearts.” House of Travel is fiercely proud to be New Zealand owned and operated. We understand New Zealanders and take great pride in the contribution we make to this country and Hospice New Zealand. We are committed to the communities which House of Travel stores and local hospice partners are located in.
Elephant Hills
House of Travel is proud to have signed World Animal Protection’s elephant-friendly tourism pledge in early 2017. This makes House of Travel the largest New Zealand travel agency to commit not to sell, offer or promote venues or activities involving elephant rides and shows. Wildlife can be part of the experience of travel, much like food and culture, but it can be hard for tourists to know what is happening to animals at tourist attractions behind closed doors.