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Erica Banks
House of Travel Milford
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Hayley Mundy
House of Travel Tauranga: The Crossing
After more than 30 years selling travel, it still gives me such a buzz to create fabulous holidays. I love watching my clients' anticipation build, being part of the planning, sharing in the excitement of their journey - and of course hearing all about it when they return. It's almost as good as being on the trip with them!
Travel has changed a lot in recent years, and that's exactly why it pays to have an expert in your corner. As a senior, award-winning travel consultant at one of New Zealand's best-rated travel agencies, House of Travel The Crossing, I'm here to take the stress out, and the fun in!!
From complex airfares and cruise itineraries to boutique stays, family getaways and once-in-a-lifetime adventures, I'll help you navigate this new era of travel with confidence - keeping an eye on the details, the fine print, and the "what ifs", so you can focus on the excitement.
Let's create a holiday to remember - fabulous, seamless, and perfectly you.
Hayley

Charlotte Chalman
House of Travel Invercargill
Travel -it broadens our views, creates lasting memories and allows you to take a break from your ordinary.
During my career, I have hit some ultimate highs- being the only New Zealand finalist in the prestigious Avis Travel Scholarship in 2019, winning the CLIA Rising Star award in 2020, being a finalist for the House of Travel Rookie of the Year in 2020 (not awarded to anyone due to COVID), multiple internal sales awards and of course getting to see some amazing countries through travel adventures.
In recent years, I have taken to much more off the beaten track travel, exploring Uzbekistan and Kyrgyzstan, Vietnam, Sri Lanka and China and a epic three-week safari through Zimbabwe, Namibia, Botswana and South Africa.
Although I did sneak in a wee three-week coach trip in Europe as well-we all need some creature comforts!
I have loved travelling with my family and seeing my teenage girls' minds blown by the experiences they have in different countries- different ways of living, different foods, different cultures, amazing sites (and sights!) and really seeing what is important to other people outside of NZ.
I now work from home but venture into the office regularly to see clients (by appointment only). I do love a good face to face catch up!
I would love to hear what adventures you have planned, whether close to home or somewhere in the weird and wonderful, and love helping pull things together to give you your Best Holiday Ever. Give me a call or send me an email to get started on your journey. I look forward to meeting you!
Charlotte
Sarah Martelli
House of Travel Rotorua
My love for travel began early - at 19, I left New Zealand with a one-way ticket to London to start my OE, and I've never looked back. I spent eight years living overseas, including four incredible years in London, where I explored Europe extensively. (Barcelona still has my heart!)
I began my travel career in Melbourne in 2004, and knew I'd found my dream career. Even know, I still smile every day coming to work - I truly LOVE what I do.
I did step away from the travel industry for a few years to raise my family, but the pull of travel was simply too strong. Coming back confirmed what I already knew: there is nothing else I would rather be doing. No two days are ever the same, and helping to create someone's dream holiday is a true privilege.
Helping clients plan their adventures brings me so much joy. I specialize in point-to-point Europe itineraries, and I'm especially passionate about tours and cruising. Whether you're planning a romantic escape, a multi-generational family holiday, a tailor-made Europe itinerary or a cruising holiday, I'll work with you to create a trip that fits within your budget and needs.
I pride myself on attention to detail and prompt turnaround times with my work. I believe I also go above and beyond for my clients - many now see me more as a friend, because we've built such strong relationships. Whether it's your first trip or your tenth, I'm here to make your journey smooth, exciting, and unforgettable from start to finish.
I'm known for being friendly, bubbly, and a great listener. I'll take the time to understand your needs and offer thoughtful advice and suggestions to make your trip the best it can be.
I live on our dairy farm in Reporoa with my Husband Mathew and our three young children, who go to school in Rotorua. We are a busy sporting family, so I understand the #mumlife juggle and the importance of taking time out for a well-earned holiday, either as a family or for a lush couples' getaway!
Some of our favourite family trips have been around Vietnam and to the theme parks on the Gold Coast, and next on our list with the kids in Japan. For my husband and I, a favourite recent trip was to Bali - the beachfront cocktails were amazing! Our next couples' getaway is to Langkawi in Malaysia!
Don't just dream about it - lets start planning. Get in touch today and let me turn your travel dreams into your next boarding pass.
Sarah
Best. Holidays. Ever!
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