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Travel has been an integral part of my life for over 20 years, and I can't imagine pursuing anything else.  This year, I proudly celebrate my 17th year with House of Travel Papamoa, where I truly love being a 'hottie.' Our store boasts a fantastic team culture that makes coming to work a joyful experience every day.

I find immense satisfaction in crafting bespoke itineraries that transform my clients' dreams into reality.  While the USA remains my favourite destination, my travels have also taken me through the stunning landscapes of New Zealand, the enchanting South Pacific, vibrant Australia, diverse Europe, and picturesque Canada and Alaska. This year (2024), I had the incredible opportunity to experience the magic of South Africa, where witnessing wildlife in their natural habitat is nothing short of breath-taking. Being on safari brings you so close to majestic animals, just meters away, creating unforgettable memories. 

Remember, your holiday begins the moment you step through our door. I invite you to share your vision of the perfect getaway—how it looks and feels, any research you've conducted, and your essential must-haves. The more we delve into your aspirations together, the more extraordinary your holiday will be!

Charlotte

What makes me stand out as a travel agent is my focus on creating trips that are tailored just for you. I take the time to understand your travel dreams and craft itineraries that go beyond the typical tourist spots, making every trip feel special. With my travel knowledge and personal touch, I ensure your trip is fun, stress-free, and memorable. If you want someone who is as excited about your holiday as you are, I’m here to make it unforgettable.

Madison

I have been in the Travel Industry for over 10 years, starting off primarily selling Australia, then moving to House of Travel in the Product Department where I was for 4 years as a South Pacific Destination Expert. In April 2023, I was given an opportunity to work here at House of Travel Ellerslie in a retail role. Here I have discovered a love of creating and curating holidays for all types of travellers to ensure they have the best possible experiences while there. 

Cassandra Lyes-Peterson

My travel adventures started back in 2004 when I departed on my OE to Scotland with a stop in Dubai. 

I have travelled in all styles, backpacking around Europe, small group adventure travel following the volcano trail in Central America, luxury coach touring in Canada and many family resort holidays through the South Pacific.

I love booking travel just as much as experiencing new and exciting destinations myself.