Why more Kiwis Choose House of Travel: How We Make Your Holiday Better

When it comes to planning a holiday, more Kiwis are choosing House of Travel, and not just for great deals. We bring expertise, support and confidence that comes with booking through a trusted travel partner.

From quick flop-and-drop getaways to once-in-a-lifetime trips - navigating flights, sifting through to find the best accommodation, booking complicated transfers and locking in unforgettable experiences can quickly become overwhelming. That’s where we come in. At House of Travel, we simplify the complex and turn great holidays into unforgettable experiences.

Here’s why thousands of Kiwis choose us every year, and how we can help you plan your next trip, your way.

A travel partner Kiwis trust.

Since 1987, House of Travel has grown into New Zealand’s largest travel agency group, with 60+ stores nationwide and a reputation built on trust, knowledge and people-first service.

But what does that actually mean for you?

It means you’re not navigating travel decisions alone. You’re backed by experienced consultants who understand destinations and know the industry inside out, plus we have access to deals, partnerships and insights you won’t always find online.

Whether you're starting your search for a travel agent, comparing options or just want someone you can trust with your holiday, many Kiwis choose House of Travel for one simple reason - real support from real people who care about your holiday.

How House of Travel makes booking easy.

One of the biggest reasons people turn to House of Travel is simple: we make booking a holiday, easy.

Instead of juggling multiple websites, comparing endless options and worrying about whether you’re making the right decision, we bring it all together for you.

1. Start your journey your way

You can connect with us however suits you best:

• Find your local House of Travel with our store locator
• Speak with a travel specialist near you
• Enquire online or browse deals
• Call or pop in, and talk through your travel plans

You’ll find we’re easy to reach, with 64 locations across New Zealand.

2. Get expert advice tailored to you.

Once you’re in touch, your personal consultant will take the time to understand your travel style, discuss your budget, your must-see experiences, and timing and flexibility that suits you.

We don’t believe in one-size-fits-all holidays. Instead, we design trips around what matters most to you, whether that’s luxury, adventure, value or something in between.

3. We handle the details - big and small.

From flights and accommodation to transfers, insurance and experiences - we take care of it all.

And because of our strong relationships with airlines, cruise companies, tour operators and hotels, we can often unlock better value, access exclusive deals and recommend smarter itineraries. 

Found something elsewhere? Bring it to us! We’ll help you compare, improve or refine it so it truly works for you. We might even be able to get you a better deal!

4. Travel with confidence

One of the biggest differences between booking with a travel agent vs. booking direct?
Support when it matters most.

If something changes - delays, cancellations, unexpected disruptions - you’re not stuck on hold with a call centre on the other side of the world, or trying to sort it out alone. With House of Travel, you'll have a dedicated consultant, access to expert help when you need it, plus, someone who can step in and make things right - giving you total peace of mind when travel gets chaotic.

And it's that very peace of mind that more Kiwis are actively searching for when planning travel today.

How to find your nearest House of Travel store.

If you’re looking to connect in person, finding your closest House of Travel is simple.

With stores located from Kerikeri to Invercargill, chances are there’s a team near you ready to help.

To find your nearest consultant, you can:

• Visit the House of Travel website and use our handy store locator
• Call your preferred branch to book an appointment

Whether you want a quick chat or a full itinerary planning session, our teams are here to help - no pressure, just expert advice.

Why use a travel specialist instead of booking online?

While online booking platforms have their place, they don’t always offer the guidance, reassurance and personalisation that many travellers are now prioritising.

Working with a House of Travel specialist means less stress. We do the research and comparisons for you so you can make the most informed decisions. Take advantage of expert insights and recommendations, adding more value to your holiday. We help you get the most out of your budget, and we'll do it while giving you real support so you're backed by someone who knows your booking. 

This is especially valuable for:

• Multi-stop itineraries
• Long haul travel from New Zealand
• Cruises and touring holidays
• Special occasions or milestone trips

For many Kiwis, it’s no longer just about price - it’s about getting the whole experience right and having someone in the background who has your back.

Built on relationships - globally and locally.

At House of Travel, our strength lies in our relationships.

Globally, we partner with trusted travel providers to bring you:

• Reliable travel experiences
• Competitive pricing
• Exclusive offers

Locally, our stores are owned by people who live and work in your community. Many started as consultants themselves and bring years of hands-on experience to every booking.

When you book with us, you’re not only getting expert travel planning - you’re also supporting a New Zealand-owned business that reinvests back into local communities.

More than just a booking - we’ll plan your most unforgettable holiday

At the end of the day, travel is about more than flights and hotels. It’s about the moments you’ll remember forever, the places you’ll discover and the people you’ll share it with. That's why we focus on designing nuanced holidays that suit you, removing unnecessary stress and making every part of your trip seamless from start to finish.

Because in our world, it’s not just about getting you there - it’s about making sure you have your Best. Holiday. Ever.

However you choose to start, you’ll be backed by one of New Zealand’s most experienced travel teams every step of the way.

Whether you’re just starting to dream or ready to book, House of Travel is here to help. Check out our latest deals or speak to one of your local travel specialists for expert advice.