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Switzerland by Rail with European River Cruise

Discover the best of Switzerland and Europe on a journey that combines iconic rail travel with a luxury river cruise. Travel through Switzerland’s striking alpine landscapes aboard the Bernina Express, Glacier Express and GoldenPass Express, passing snow-capped peaks, lakeside towns and postcard-worthy villages along the way.

Then continue through the heart of Europe on a luxury river cruise along the Rhine, Main and Danube rivers. With beautifully scenic waterways, enriching sightseeing and elegant onboard comfort, this is a wonderful way to experience some of Europe’s most celebrated destinations. Contact House of Travel today to learn more.

Departs

  • 24 Sep 27 | Zurich hotel stay | 06 Oct 27 Cruise from Amsterdam | Choose from a range of dates. Ask your consultant or visit in-store for details on departure dates, sailings, and pricing.

Rail & River Cruise Inclusions

  • 1 night Zurich hotel stay
  • 2 night Engelberg hotel stay
  • Rail journey aboard the Gotthard Panorama Express
  • 2 night Lugano hotel stay
  • Rail journey aboard the Bernina Express to St Moritz
  • 1 night St. Moritz hotel stay
  • Glacier Express from the Bernina Range to the Matterhorn
  • 2 night Zermatt hotel stay
  • 2 night Wengen hotel stay
  • Scenic rail aboard glass-domes GoldenPass Express
  • 1 night Montreux hotel stay
  • 1 night Geneva hotel stay
  • Flight Geneva to Amsterdam
  • 14 night river cruise onboard a luxury river ship from Amsterdam to Budapest
  • A total of 61 meals
  • Wide range of onboard beverages during your cruise
  • Freedom of Choice inclusions
  • Experiences in 25 destinations
  • Expert Tour and Cruise Directors
  • Airport transfers on the first and last day
  • Rail & Coach Transfers throughout
  • Rail and hotel porterage, port charges and gratuities

Cruise Itinerary

Arrive before 1.30pm, and we'll meet you at the airport and transfer you to your hotel. An afternoon orientation discovery is on the cards, followed by a welcome reception.

Stay: Zürich Marriott Hotel

You will be well looked after throughout your journey with a special baggage transfer service, which means we’ll take care of the heavy lifting as your bags are chauffeured from one hotel to the next. Journey to Lucerne and set out on a walking exploration of the city. You’ll then continue to your hotel in Engelberg, perched high in the mountains at the foot of Mount Titlis. 

Stay: Two Nights, Kempinski Palace Engelberg 

Daily: Breakfast, Dinner

This morning, board a cable car, which takes you 3,020 metres above sea level as you ascend Mount Titlis. Visit the glacier cave, a walkway that descends ten metres below the surface of the only glacier in the region. You can then take in the breathtaking views on Europe’s highest suspension bridge. Later, enjoy free time to relax at your hotel and explore the charming village of Engelberg.

Daily: Breakfast

Embark on a spectacular rail journey aboard the Gotthard Panorama Express through the Gotthard Base Tunnel to Lugano. This picturesque lakeside city is nestled amid the mountains in the Italian region of Switzerland. On arrival in Lugano, a Signature Experience awaits.

Signature Experience – Tenuta Castello di Morcote Wine Tour
Visit Tenuta Castello di Morcote, a farm and wine estate located on a promontory entirely surrounded by Lake Lugano. View the estate’s terraced vineyards, olive groves and Morcote Castle, which was built in the 15th century. You’ll then savour a wine tasting experience.

Stay: Two Nights, Lugano, Hotel Swiss Diamond

Daily: Breakfast, Dinner

Signature Experience
These all-inclusive, once-in-a-lifetime moments allow you to experience an unforgettable world of exclusive moments, incredible cultures and charming surprises.

Soak up the pleasant year-round climate in this beautiful city. Cruise the peaceful waters of Lake Lugano, then it’s time to ascend the peak of Monte Brè, which rewards you with sensational views over Lugano. The evening has been kept free for you to explore at your own pace.

Daily: Breakfast

Cross the border into Italy’s Tirano by coach, where you’ll join your rail journey aboard the Bernina Express. Take in the panoramic views as you travel to St. Moritz. 

Stay: St. Moritz, Kempinski Grand Hotel des Bains

Daily: Breakfast, Dinner

Another day brings another incredible rail adventure. Board the Glacier Express to experience a journey from the Bernina Range to the Matterhorn. During the ride, you’ll cross more than 200 bridges and countless tunnels as you traverse the Alps in style before arriving in Zermatt.

Stay: Two Nights, Zermatt, Hotel Monte Rosa or similar

Daily: Breakfast, Lunch, Dinner

Take a ride on the Gornergrat Railway for the best views of the towering Matterhorn. Later, enjoy a Signature Experience.

Signature Experience – Meet a Local Mountaineer
Meet a local mountaineer, who will share stories of their conquests and what life is like living in the mountains. 

Enrich Your Experience – Scenic Helicopter Flight
In the afternoon, you may like to embark on a scenic helicopter flight from Zermatt (additional expense). This unforgettable 20-minute flight offers an incredible aerial perspective of the region's spectacular mountains, including the Weisshorn, Zinalrothorn, Dent Blanch, Matterhorn, Thodulpass, Breithron, and Gornergrat.

Daily: Breakfast

Signature Experience
These all-inclusive, once-in-a-lifetime moments allow you to experience an unforgettable world of exclusive moments, incredible cultures and charming surprises.

Enrich Your Experience
Elevate your journey with a select range of bespoke experiences. These curated activities are available at an additional cost to your tour price, enabling you to dive deeper into each incredible destination.

Farewell Zermatt as you board your train bound for Spiez. Upon arrival into Spiez, board a lake cruise and travel along the picturesque alpine Lake Thun to Interlaken. From Interlaken, you will travel by train to the idyllic Swiss resort village of Wengen.

Stay: Two Nights, Wengen, Grand Hotel Belvédère in a guaranteed Superior Jungfrau View Room

Daily: Breakfast

Your rail journey today is nothing short of extraordinary as you travel to the Jungfraujoch railway station, the highest in Europe at 3,454 metres above sea level. As you take in the panoramic mountain vistas, you'll feel as though you're on top of the world.

Daily: Breakfast, Dinner

Travel to Interlaken, where you will embark on a scenic rail journey aboard the glass-domed GoldenPass Express. First, the train runs along the Aare River before passing the lush green farmland of the Simmen Valley and climbing to the line’s highest point at 1,279 metres above sea level into the heart of the Bernese Oberland. Arrive in Montreux with time to relax before dinner.

Stay: Montreux, Grand Suisse Majestic in a guaranteed Lake View Room or similar

Daily: Breakfast, Dinner

Set out on a brief orientation tour of Montreux, then travel to Geneva. Here, you will embark on a one-hour cruise along the breathtaking shores of Lake Geneva. Take in unrivalled views of Mont-Blanc, the United Nations Office at Geneva, iconic landmarks, famous villas, and beautiful parks and gardens. Later tonight, come together for a farewell dinner.

Stay: Geneva, Hotel President Wilson 

Daily: Breakfast, Dinner

This morning, transfer to the airport and take an included flight to the vibrant city of Amsterdam. Board your new-generation river ship docked in the heart of the city and spend the rest of the day settling into your home for the next two weeks.

Stay: 14 Nights, APT Solara or APT Ostara

Daily: Breakfast, Dinner

Spend today on your preferred activity. Rejoin the ship in Utrecht and cruise towards Germany in the afternoon.

Freedom of Choice – Glass-Top Boat Canal Cruise 
A peaceful way to see the best of Amsterdam, step aboard a glass-top boat and glide through the city's iconic maze of World Heritage-listed canals, admiring the unique architecture along the way.

Freedom of Choice – Cheese Tasting
Visit a local cheese store for a tasting of regional cheeses. The Netherlands is renowned for its cheese production, including iconic varieties such as Edam and Gouda.

Freedom of Choice – Guided Bike Ride 
Join a guided bike ride through the countryside to the village of Durgerdam before visiting the Street Art Museum.

Freedom of Choice – Keukenhof Gardens in Spring 
On select spring departures, you also have the option to visit Keukenhof Gardens. Explore more than 70 acres of world-renowned gardens and admire the spectacular display of more than seven million flowering bulbs in bloom, including colourful tulips.

Daily:·  Breakfast·  Lunch·  Dinner

Freedom of Choice
Give your holiday a personal touch with a choice of included sightseeing and dining options to suit your interests.

This morning will be spent cruising through Germany. Spend time enjoying the range of facilities on board. Perhaps indulge in a spa treatment or relax on the Daystar Deck and read a book. Disembark in Andernach, where an exclusive Signature Experience awaits. 

Signature Experience – Namedy Castle
Princess Heide von Hohenzollern graciously welcomes APT guests into her home, Namedy Castle, a royal escape set near the Rhine River in Germany. After wandering through the castle and its manicured gardens, you’ll attend a cocktail party, where a pianist sets the mood.   

Daily: Breakfast, Lunch, Dinner

Signature Experience
These all-inclusive, once-in-a-lifetime moments allow you to experience an unforgettable world of exclusive moments, incredible cultures and charming surprises.

Today you’ll approach what is known as the most beautiful stretch of the Rhine River. Glide past crumbling ruins that cling to rocky cliffs and rolling hillsides marked with perfectly planted vineyards. Dock in Rüdesheim, one of Germany’s most revered cultural and historic cities. Here, you’ll set out on your chosen activity. 

Freedom of Choice – Gondola Ride
Glide over the emerald vineyards of the Rhine Valley in a gondola, enjoying stunning vistas. At the top, arrive at the Niederwald Monument, commemorating the unification of Germany in 1871.  

Freedom of Choice – Siegfried's Mechanical Musical Instrument Museum 
Take a tour of Siegfried’s Mechanical Musical Instrument Museum. This eccentric and unique museum is home to a beautiful collection of fascinating automated musical instruments from all stages of history.

Freedom of Choice – Visit a Historic Wine Cellar 
Visit a historic wine cellar for a tasting of Rhine Valley wines. Discover why this location is one of Germany’s most well-known wine regions. 

Daily: Breakfast, Lunch, Dinner

Freedom of Choice
Give your holiday a personal touch with a choice of included sightseeing and dining options to suit your interests.

This morning, delight in a relaxing cruise along the Main River before arriving in Miltenberg. Spared from the destruction of World War II, the town of Miltenberg is much like a time capsule, revealing what old-world village life was like in Germany before the war. Here, set out on your chosen sightseeing activity.

Freedom of Choice – Guided Walking Tour and Liqueur Tasting
Embark on a guided exploration of Miltenberg. Discover the town's remarkably preserved buildings and lively squares, offering a unique glimpse into Germany’s rich history. Then, visit one of Franconia's oldest wine cellars for a tasting of local liqueurs.

Freedom of Choice – Local Monastery Visit
Travel to the hills overlooking Miltenberg for a visit to a local monastery. Here, you'll meet with a Franciscan friar to hear about life in the monastery. You'll also sample some homemade sausages, cheese and bread before free time to wander through the gardens and vineyard.

Daily: Breakfast, Lunch, Dinner

 Freedom of Choice
Give your holiday a personal touch with a choice of included sightseeing and dining options to suit your interests.

Your day unfolds on your terms thanks to a choice of activities today.  

Freedom of Choice – Visit the Würzburg Residence 
Be enchanted by the immense architectural beauty of Würzburg as you stroll through this fascinating city to the Würzburg Residence. An 18th-century palace that once belonged to the Prince-Bishops of Würzburg, this regal building is home to a number of historic wonders. Inside, you’ll marvel at the intricate tapestries, gilded stucco work and ceiling frescoes by famed Tiepolo.

Freedom of Choice – Tastes of Franconia
Travel to the Volkacher Mainschleife, the largest wine-growing region in Franconia and home to one of the most famous Franconian whisky distilleries. Here, enjoy a guided tour and meet the whisky and winemaker to uncover the art of making whisky. Savour a tasting of their finest creations paired with freshly baked bread from a local bakery.

Freedom of Choice – Explore Rothenburg 
Travel to the walled town of Rothenburg and immerse yourself in medieval life. Wander the narrow cobblestone streets and admire the colourful houses. During free time, you may wish to visit Käthe Wohlfahrt’s ‘Christmas Village’, where you’ll find the largest selection of German Christmas decorations in the world. 

Freedom of Choice – Hike to Marienberg Fortress 
Enjoy a hike to Würzburg’s most visible landmark, Marienberg Fortress, an imposing castle overlooking the city, which boasts a fascinating history dating back many centuries.

Daily: Breakfast, Lunch, Dinner

Freedom of Choice
Give your holiday a personal touch with a choice of included sightseeing and dining options to suit your interests.

This morning, your ship will arrive in World Heritage-listed Bamberg, another one of the few German cities that was not destroyed during World War II. As you explore the Old Town with a guide, you will discover a range of historic churches and buildings, including the town hall on the Regnitz River. Following your tour, rejoin your ship to cruise onto the Main-Danube Canal. 

Daily: Breakfast, Lunch, Dinner

This morning gives you the chance to choose your sightseeing activity. This afternoon, continue cruising along the Main-Danube Canal while indulging in a Bavarian beer, sausage and pretzel tasting on the Daystar Deck. Having taken 32 years to construct, the canal links the North and Black seas.

Freedom of Choice – Discover Nuremberg’s World War II Sites 

Journey through Nuremberg’s World War II sites, including the Reich Party Rally Grounds, the site of Hitler’s now infamous annual rallies that were held from 1927 to 1938.  

Freedom of Choice – Medieval History of Nuremberg Tour

Join a tour focused on Nuremberg’s medieval history. Discover medieval architecture, including the 900-year-old ramparts that surround the city, the Imperial Castle and the main market square, as well as its 14th century Gothic church.

Daily:· Breakfast, Lunch, Dinner

Discover Regensburg on your chosen sightseeing activity today.  

Freedom of Choice – Explore Regensburg’s World Heritage-Listed City Centre
Set out on a guided tour to explore Regensburg's atmospheric World Heritage-listed city centre. With a history dating back to the Roman times, this incredible city was the first capital of Bavaria. Your tour will finish with a tasting at Regensburg’s historic sausage kitchen, thought to be one of the oldest working restaurants in the world. 

Freedom of Choice – Guided Bike Ride to the Walhalla Memorial 
Get active and take a guided bike ride to the Walhalla memorial. This neo-classical building sits above the Danube River and houses a hall of fame that honours notable politicians, artists, sovereigns and scientists from Germany’s past.

Daily: Breakfast, Lunch, Dinner

Freedom of Choice
Give your holiday a personal touch with a choice of included sightseeing and dining options to suit your interests.

Take a guided tour of Salzburg before a Signature Experience.

Signature Experience – Gaisberg Mountain Lunch and ‘Sound of Music’ Show 
Be welcomed by a Jagdhornbläser – a hunting horn blower – into a rustic, traditional restaurant on the Gaisberg mountain overlooking Salzburg. Enjoy a welcome drink as you soak in the scenery before savouring a delicious lunch, followed by a show featuring music from the classic film, ‘The Sound of Music’. 

Daily: Breakfast, Lunch, Dinner

Signature Experience
These all-inclusive, once-in-a-lifetime moments allow you to experience an unforgettable world of exclusive moments, incredible cultures and charming surprises.

Visit the spectacular Melk Abbey, one of the world’s most famous monastic sites. Then, it’s up to you how you get to the next port of call. In Dürnstein, perhaps view the ruins of the castle where Richard the Lionheart, the King of England, was imprisoned in 1192.

Freedom of Choice – Cruise Through the Wachau Valley 
Enjoy a cruise through the picturesque Wachau Valley to Dürnstein, where you’ll roam its cobblestone lanes at your leisure.

Freedom of Choice – Guided Bike Ride from Melk to Dürnstein 
Take a guided bike ride along the Danube River from Melk to Dürnstein and take in the beautiful scenery of Wachau Valley along the way. 

Daily: Breakfast, Lunch, Dinner

Freedom of Choice
Give your holiday a personal touch with a choice of included sightseeing and dining options to suit your interests.

Arrive in Vienna and set out on a city tour. Take in the Austrian capital's many landmarks along the Ringstrasse, as well as St. Stephen’s Cathedral. Enjoy an afternoon at leisure to explore. This evening is set aside for your magical Signature Experience.

Signature Experience – Cocktail Party and Private Performance at Vienna’s City Palace
After dinner, head to the princely family of Liechtenstein’s City Palace in the heart of Vienna, where we have arranged an exclusive cocktail party and private recital, just for you. A full orchestra will perform classical masterpieces by Mozart and Strauss. You will also be enchanted by an operatic recital. 

Daily: Breakfast, Lunch, Dinner

Signature Experience
These all-inclusive, once-in-a-lifetime moments allow you to experience an unforgettable world of exclusive moments, incredible cultures and charming surprises.

Head out on your choice of tours, then set sail for Hungary.

Freedom of Choice – Schönbrunn Palace Visit 
Delve into royal history as you wander the lavishly furnished rooms and beautiful gardens of the famous Schönbrunn Palace.  

Freedom of Choice – Visit Bratislava in Slovakia 
Tick another country off your list and journey to Slovakia’s Bratislava, where a mixture of 18th-century rococo design and communist era architecture make this a city of alluring contrasts. See some of the architectural landmarks that were built during the city’s time under communist rule. These include the UFO bridge, Slovak Radio building and Hotel Kyjev.

Freedom of Choice – Vienna Culinary Tour
Immerse yourself in Viennese cuisine on a culinary tour of Vienna's narrow streets. Visit a traditional cafe, try a classic Viennese sausage, and sample a sweet treat from one of the city's famous patisseries.

Daily: Breakfast, Lunch, Dinner

Freedom of Choice
Give your holiday a personal touch with a choice of included sightseeing and dining options to suit your interests.

Choose your sightseeing option in Budapest today. The afternoon is yours at leisure to further explore. In the evening, join your fellow travellers for a farewell to remember. Enjoy a performance of Hungarian folk music while you indulge in local brandy, as well as artisan meats and cheeses.

Freedom of Choice – City Tour 
Set out on a city tour of Budapest and take in its historic monuments, including Heroes’ Square and St. Stephen's Basilica.

Freedom of Choice – Culinary Tour
Eat your way through Budapest as you embark on a tour of the Great Market Hall. Wander through this large indoor market and discover a variety of sausages, meats, cheeses, fruits and vegetables.

Freedom of Choice – Fisherman’s Bastion 
Enjoy a funicular ride up to Castle Hill and take in the sweeping views over the river, then walk to Fisherman’s Bastion, a beautiful historical monument.

Daily: Breakfast, Lunch, Dinner

Freedom of Choice
Give your holiday a personal touch with a choice of included sightseeing and dining options to suit your interests.

Your extraordinary European adventure concludes today. Following breakfast, say goodbye and be transferred to the airport.

Daily:  Breakfast

Cabin Types

Window Suite

Warm, rustic tones and woodesn accents combine with earthy linens to evoke a sense of cosiness and clm in our charming Twin Window Suites.

Zurich

Iconic Rail & Luxury River Cruise

from $34,795 per person share twin

  • Includes Savings of $3700 per person
  • Choose from a range of dates. Ask your consultant or visit in-store for details on departure dates, sailings, and pricing.
  • Travel 24 Sep - 20 Oct 27

Balcony Suite

Our opulent Balcony Suites feature electric floor-to-ceiling slide down windows that open with ease to a French Balcony, offering an ample fresh air and light-filled interiors. Guests staying in Category P Balcony Suites will also benefit from a complimentary laundry services.

Zurich

Iconic Rail & Luxury River Cruise

from $38,995 per person share twin

  • Includes Savings of $3700 per person
  • Choose from a range of dates. Ask your consultant or visit in-store for details on departure dates, sailings, and pricing.
  • Travel 24 Sep - 20 Oct 27

Please note: Stateroom images and features are samples only. Actual furniture, fixtures, colors, configurations and window/porthole views may vary.

Terms and Conditions

All cruise packages are based on Twin share, inside cabin and costs are per person. Availability is current as at 26 Oct 26 and deals are available until date shown or until sold out. Space is strictly limited and is subject to availability at time of booking. Note some categories of Oceanview or Balcony may have obstructed views. On board credit where shown is per cabin & must be spent on board and is not refundable in cash. All passengers are bound by the individual cruise lines terms & conditions, please ask your consultant for a full copy. Current Deals must be paid in full at time of booking or deposit dates as shown. All passengers must have a valid passport with more than 6 months validity at the end of their holiday. Travel insurance should be taken out at time of booking to cover in the event of any unforeseen cancellation. Included airfares are based on special nonrefundable economy fares, ground transfers are not included unless specified, any hotels included are on a room only basis unless specified. Hotels in certain destinations in Europe, USA and Asia may require local tourist taxes or resort fees payable at check in, we aim to give an indication of these where possible, but unfortunately you cannot prepay this aspect of the hotel rate and must settle at check in. Saving amounts reflect a discount from the published best price fare at time of publication. Where Onboard Gratuities are not included, we aim to give an approximate value but these are subject to change and are indicative only.  ESTA Visas are required for itineraries visiting the UK, USA, Canada, India, China, Vietnam, Bali, Schengen states & Sri Lanka. Visa costs are not included. If travelling on a non-NZ passport other visas + NZ re-entry permits may also be required, please check with the applicable embassy. Passport validity, Visas, Vaccinations and health requirements are the responsibility of the passengers.

APT Terms & Conditions
Save up to $3,700 per person*: This offer is valid on select trips and departure dates until 30 November 2026 or until sold out (whichever is earlier). The amounts saved will vary whether the booking is per couple or per person. Any available credit is not transferrable or redeemable for cash. To obtain this offer, a non-refundable deposit per person is due within seven (7) days of booking and final payment will be due 100 days prior to the tour's departure date. If any of these payment dates are not complied with, then the offer may be revoked. Our standard terms and conditions will also apply.  

Early Payment Discount: Our Early Payment Discount is available per couple on select trips and departure dates. This offer is only valid when you pay in full, ten (10) months prior to departure. Our standard terms and conditions will also apply.

General Information & Conditions: Offers are available for travellers departing from select countries. All pricing and save amounts are in New Zealand Dollars. Information is correct as at the time of publishing, but may fluctuate due to changes in surcharges, taxes or currency. A strictly limited number of offers are available on selected itineraries and departure dates in selected suites/staterooms/cabins/room categories. Offers are subject to availability, not combinable unless specified, available on new bookings only and may be withdrawn at any time. Prices shown are inclusive of Early Payment Discount and any other applicable dollar savings. A non-refundable deposit per person is due within seven days (7) of booking. Final payment is due 100 days prior to the tour’s departure date. Your booking contract is with Australian Pacific Touring Pty Ltd (APT), and incorporates all of the terms and conditions. APT recommends that you read and understand your contract, and ask APT or your travel agent if you require any clarification. Our standard terms and conditions will also apply.

 

 

 

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Frequently Asked Questions

How do I choose which type of cruise is right for me
There are three main types of cruising

Ocean Cruises
There is a wide range of itineraries, cruise lines and cruise ships to choose from for those seeking an ocean experience, or an exciting adventure across many countries. Ocean cruising is an amazing holiday where everything you could possibly need is within easy reach.

River Cruises
A leisurely cruise along the world’s waterways is a relaxing, and luxurious, way to travel. Whether you’re navigating across Europe or cruising Southeast Asia’s Mekong River, each new day on a river cruise brings a new experience.  

Luxury Cruises
Luxury beyond belief. Soak up Michelin-star fine dining restaurants, butler service, and luxurious suites. Luxury cruising appeals to those travellers demanding an unparalleled, all-inclusive travel experience away from the hustle and bustle of the large crowds

What types of cruises are there?
There are cruises tailored to every type of traveller ie; adults only, couples, families, retirees, singles, large groups etc.  Depending on the cruise line will depend on the type of cruise available and what is best suited to the experience you want. 

Most offer a full range of activities and facilities to participate in as a family. Kids clubs are also offered in some ships and are focused on keeping children entertained.  Be prepared, some are more “kid-friendly” than others -always check with your HOT travel consultant 

Many cruise lines have adults only areas, and some are even fully adults only cruise ships.  The larger the ship, the more space you will have. If you are looking for something a little smaller and more intimate, your cruising specialist will help you find that.

Can I go on a cruise if I’m travelling alone?
Yes - taking a cruise is a great way to relax and see the world at your own pace. A cruise is a fun and safe environment to meet other people, or just soak up the experience solo. Ask your cruise consultant about what’s best for solo travel and find out about the special add on rates for single occupancy of double staterooms.

Should I check in before I go
YES - we highly recommend checking in online ahead of time. While the process differs between cruise lines, you will usually need to create an account and enter your personal and booking details. It’s a must to do this in advance as you will be provided with a lot of important information to ensure you are fully prepared. This takes the stress out of the boarding process.

You may be offered a choice of a few different boarding times, although some cruise lines do pre-allocate this for you.  Your check in process will also outline when your bags are likely to be available once you are on board. This is important as it may not be immediately so you might want to reconsider what you take as carry-on so you have some essentials on hand 

What happens when I embark
Like all travel, ensure you arrive at your embarkation port on time (preferably a little earlier) for your allocated boarding time. Make sure you have your boarding passes printed, your luggage tags securely attached to your bags and your passport on hand ready to go.  

Look out for your designated terminal, drop off your bags, then make your way through the security process. This is very similar to an airport, with metal detectors and x-rays for smaller carry-on bags.  

Once through security, you will approach the check-in counter, where you will have your photo taken and receive your onboard card, which will serve as your cabin key, onboard payment method and onboard ID. Your luggage will be delivered to your cabin during embarkation.

Is cruising expensive?
Like all travel, the cost is dependent on a lot of factors – things like the length of cruise, destination(s), the type of cruise line or room type.  But because there is so much variety, there will be a cruise to suit everyone's budget.  It can work out to be great value for money compared to a regular fly/stay holiday.

Will I get seasickness?
Most modern cruise ships have stabilizers in place to ensure passenger comfort. Plus, cruise ships will alter their routes in advance to avoid any adverse weather patterns and storms etc.

But if you are prone to motion sickness, you could find yourself getting seasick on your cruise holiday. You could try natural remedies or over-the-counter prescribed medicines to counter motion sickness. 

Do I need a passport or visa to cruise
You will require a passport to cruise internationally. Some close to home domestic sailings will only require a valid driver’s license. It is always recommended to have a valid passport whilst cruising and is your responsibility to ensure you have the applicable photo identification. Some countries do require you to obtain a visa in advance if you wish to disembark the ship in port. You will need to check the visa requirements for the countries visited on your cruise itinerary. Countries such as China, Russia, India, Canada and the USA require all New Zealand passport holders to obtain a visa. Always check with your HOT travel consultant and they will direct you to the right information.

Will I save money if I book at the last minute or early?
We recommend that if you are looking for a great deal book your cruise early. Some cruise lines offer great incentives for the early booking travellers. Thery could be things like complimentary room category upgrades, bonuses and discounted prices. Some even do airline flight credits! But these deals are normally for a limited time and will not last.   Join our HOT cruise newsletter / email database, and we will let you know when there are offers or special deals available.

Cruise pricing, like most things, reflects supply and demand. The more demand there is for a particular cruise the higher the price will be. Demand could be determined by factors such as the destination, seasons & duration of the cruise holiday. 

Like anything, waiting till the last minute does involve risk. If you wait, your cruise may have sold out.  Then there is also the possibility of getting the cruise but in a room category that you don’t want. Our expert advice is - book early!

 

Is there a dress code on board
It will depend on what cruise line you are sailing with. As a rule, casual dress is accepted during the day, with smart casual or formal attire being required at night. Most cruise lines do not accept caps, jandals, bare feet, swimwear or sleepwear in formal dining venues.  

Some cruise lines enforce a stricter dress code, with men required to wear jackets and women cocktail attire at dinner. If you do not comply with your cruise line’s dress code, you may be asked to leave a particular venue. Make sure you check with your HOT travel consultant   - you don’t want to get caught out

Do cruise ships cater for passengers with accessibility requirement?
Yes, most cruise lines have accessibility assistance in place for passengers with disabilities. Cruise ships typically offer a range of wheelchair-accessible cabins, however, the number of these may be limited. You must advise at time of booking – make sure you speak to your HOT travel consultant and outline any requirements for you or your travelling companions

Some ocean ships can be large, which at times can be difficult for passengers with mobility problems to navigate. To make things easier, on some cruise ships you can rent a scooter or wheelchair for the duration of your cruise. Always check in advance with your HOT travel consultant

Can I smoke onboard a cruise ship?
All cabins and public areas onboard cruise ships are strictly non-smoking / vaping. You can, smoke/ vape in the ship’s designated smoking zones only

If in doubt, ask the staff onboard your ship. 

Are my valuables safe on board?
If you bring valuables with you, they are best to be kept in your in-room safe.  We also recommend you keep your passport, and any important documents locked in the your safe also.


Are gratuities or tips included?
This depends on the cruise. Your cruise consultant will outline this as part of the booking process.  Some holidays include gratuities in the total price, whilst others might require you to pay once you are onboard.

How much luggage can I bring on the cruise?
Cruise lines are not generally concerned about how much luggage you bring onboard, so there are largely no luggage restrictions on cruise ships. But be aware, some staterooms have limited closet space!  But remember, if you are travelling by air etc to your departure port, all airlines have weight and ‘number of bag’ restrictions.

Don’t get caught out – make sure you check the details carefully and be aware of any restrictions.  Airlines do charge for oversize or excess baggage. Be prepared, check the restrictions with your travel consultant or the airline carrier directly before you book your flights.


Should I book shore excursions or do my own sightseeing?
Talk to your HOT travel consultant, it depends on what you want to do.  You have options – you can do the shore activities arranged directly by the ship, as the quality and service offered is guaranteed.  A bonus, if the tour is delayed the ship will wait for you before it sets sail again.

You can, however, book shore excursions, whilst on board, or in advance if you want a more structured adventure.  Doing your own local sightseeing can be exciting, however you’ll have to pay close attention to time as the ship will not wait for you if you are running late.


What currency is used onboard?
This varies depending on cruise line and destination.  You can almost guarantee that the currency on most cruise lines will not be in NZD. Ships based in Australia will usually have AUD onboard. Ships that cruise in a variety of destinations will have a currency to reflect their company's ownership, which could be currencies such as USD or Euro. Make sure you ask your HOT travel consultant in advance, so you are prepared.


What if I require a special diet?
If you have special dietary requirements, you should advise your HOT travel consultant at time of booking.  If you do have special requirements, make sure you arrange your meals in advance. However, if you do forget, you can arrange it onboard.


What room type should I book?
A lot of first-time cruisers choose an inside room (internal without a window) mainly due to the cost.  However, it is normally only a small difference per day to upgrade to an oceanview room (with a view).

Or investigate an upgrade to a balcony/veranda room which offers floor to ceiling windows that open to allow the fresh ocean air in. Check with your HOT travel consultant

Can I take visitors on board?
Think of a cruise ship like an airplane.  No you can’t. Due to immigration and security reasons only registered guests are permitted onboard at all times.


Is there babysitting on board?
Babysitting is available at extra cost on some ships. Many cruise lines will offer popular kids club facilities onboard, and some cater better than others.  But if you are on a cruise that is targeted at families will be spoilt for choice for ways to entertain the whole family


Is there WiFI and mobile reception?
Yes you can. Most ships offer Wi-Fi throughout the ship, whilst some only offer in designated areas. Most cruise ships have internet cafes on board. Charges do apply for the use of broadband & because it is based on satellite 
Phone Reception is generally only available in ports. Some cruise lines have agreements with land-based phone service companies. If you chose to use this service, you will be paying international roaming rates for these calls.  Find out before you go – your HOT travel consultant can help

How do I pay for on board expenses?
Just like many hotels, an onboard account will be set up for you prior to departure. This means all your onboard purchases can be charged to this account.  Payment will be made at the end of the cruise.

Are there laundry services on board?
Laundry and cleaning services are always available. It’s either self-service laundry facilities or a professional laundry service.  You will find washing machines, dryers, ironing boards, irons and detergent on board. Self-service washing machines & dryers generally tend to be coin operated.

Can I bring alcohol onboard the ship?
You are not allowed to bring alcohol onboard the ships. Duty free and personal alcohol purchased onshore will be collected upon your check in and can be collected on the last day of your cruise. Any Duty- and Tax-Free alcohol purchased on the ship will be held for safekeeping and can be collected on the last day of the cruise.

Not to worry - cruise lines largely offer drink packages so you can purchase drinks onboard. If not, your drinks can be charged to your cruise card.

Can I place a deposit for a cruise booking?
At time of booking you can choose to pay for the cruise in full or pay the minimum per person deposit amount.

When do I need to pay for my cruise in full?
If you have chosen to pay a deposit only, your full payment deadline will be determined by the cruise you book, so please check your Invoice for the final payment due date.

What is included in the price of a cruise?
Cruise holidays are one of the most value for money holidays you could go on. Your transportation, accommodation and main meals are included whilst onboard. Selected activities and entertainment are also included in the price.

There are some additional activities that you may have to pay separately for, like special restaurants & shows.  Ask your HOT travel consultant for a full list of inclusions and added extras you can pay for separately

Do I need travel insurance?
YES – we absolutely recommend that you take out comprehensive travel insurance at the time you book your cruise. Your HOT travel consultant can organise a quick and simple quote for you. 


Can I book my complete holiday including a cruise?
Your local HOT travel consultant will be able to curate you the perfect holiday making sure that it all works like clockwork.  We can organise your flights, transfers, an amazing cruise, then accommodation and add in extras like a tour, car hire or sightseeing etc. This is where using a HOT travel consultant is critical – it’s complex and our consultants are expert and making it the best holiday ever. 

How can I cancel or make changes my cruise booking?
We know ‘life’ happens.  To cancel your booking, get in contact with your HOT travel consultant as soon as you can. Please note that cancellation fees will apply. Similarly, if you need to make any changes or amendments, we can help, but again, be prepared, change / amendment fees will apply.  Some of your booking may be non-refundable.

When is my final payment due?
Your final payment will be due approximately four to five months before departure. You can find all payment amounts and due dates on your Booking Advice.

When will I receive my travel documents?
Approximately one to two weeks before your departure date. These documents will be sent directly to your email. If in doubt, ask your HOT travel consultant. You would have already received your online passenger information to complete well in advance.

Can I hold a cruise booking?
Pricing for cruises is dynamic and is subject to change. Talk to one of our HOT travel consultants and they can talk you through how it can / does work.

How do I book a cruise for more than 4 people, or book multiple staterooms?
Contact a HOT consultant if you are travelling with more than 4 people, you may need two or more rooms – there are also limitations around the age of children being in rooms by themselves etc –ie; children may not be booked in a room on their own. Children must be accompanied by an adult (over the age of 21) in a room.

What if I am cruising with children?
There are various restrictions imposed by cruise liners around ages of children travelling.  If you are travelling with a child under the age of 12 months, make sure you let your HOT travel consultant know. There are also some restrictions around travelling if you are pregnant and will depend on what stage you are at, again, contact your travel consultant to find out more  as these can vary by cruise liner