Bordeaux, France
Cruise
from $21,525 per person share twin
- Includes Savings of up to $5000 per couple*
- Travel 20 Jul - 31 Jul 26
Europe
Rugged coastlines, bustling fishing ports, charming islands and breathtaking landscapes await in this captivating corner of Europe. On this Signature Yacht Cruise, see the vistas that inspired legendary artists, sip wine from iconic vineyards, explore medieval castles and sail along the Thames into the centre of London.
Board your ultra-luxury Discovery Yacht in Bordeaux, at the centre of one of the world’s most famous wine regions and set out on a fascinating voyage around the northern coastlines of France and into the UK. Discover quaint seaside resorts and picturesque islands that have been beloved holiday spots for centuries and retain the charm of a bygone era. Sailing on board the state-of-the-art Scenic Eclipse II, you’ll be able to visit ports inaccessible to larger vessels and sail along coastal rivers to dock in the heart of incredible destinations. Whilst being immersed in unrivalled ultra-luxury at every turn.
Welcome to Bordeaux, a city steeped in history and charm. Immerse yourself in the rich tapestry of French culture as you explore its iconic landmarks, vibrant streets and indulge in local delicacies.
This afternoon you’ll board your ultra-luxury Discovery Yacht, Scenic Eclipse II. Be warmly welcomed by the Captain and crew before meeting your butler and settling into your spacious suite.
Scenic Eclipse II will remain docked in Bordeaux overnight, so you may choose to go ashore to savour a glass of red wine in a cosy bistro or take a leisurely stroll along the Garonne River.
Please book your flight to arrive into Bordeaux prior to 02:00 PM.
Docked: Overnight
Soak in the timeless elegance of Bordeaux. Wander picturesque streets lined with majestic buildings, each narrating centuries of stories. Explore vibrant markets with fresh produce and local delicacies. Admire Place de la Bourse and Bordeaux Cathedral's breathtaking architecture. Be immersed in cultural richness at the CAPC Museum of Contemporary Art and the Grand Théâtre. Your visit to Bordeaux is only complete when you sample its world-famous wines at one of the many charming wine bars or prestigious châteaux.
This evening, you’ll sail towards the coast along the Garonne River, surrounded by lush vineyards that glow golden under the setting sun.
Scenic Freechoice:
History & Heritage City Tour of UNESCO Classified Bordeaux: Discover Bordeaux, a UNESCO World Heritage city famed for its elegant architecture and rich history. Enjoy a panoramic coach tour through iconic landmarks, followed by a guided stroll and free time to explore the charming Old Town.
The Medoc-Margaux Wine District with Wine & Cheese Tasting: Begin with a scenic drive along Bordeaux’s historic Quai des Chartrons, then journey into the heart of the Margaux vineyards, gateway to the famed “Route des Châteaux.” Pause for photos at Château Margaux, then enjoy a guided cellar tour and wine tasting.
Docked: Overnight - 12:30
The aptly named Belle-Île-en-Mer (‘beautiful island in the sea’) is the largest island in the French region of Brittany. The small bays and beaches along the rocky coastline are generally accessible only on foot or by sea. The capital, Le Palais, has an imposing citadel and plenty of cafés, and the island has a strong artistic tradition. Famed 19th-century actress Sarah Bernhardt holidayed here, and Monet produced 39 paintings of the wild Côte Sauvage while living on the island.
Tonight, Scenic Eclipse II will sail the short distance to the mainland and the captivating walled town of Concarneau.
Scenic Freechoice:
Belle Île Panoramic Tour: Experience the highlights of Belle-Île on a panoramic tour showcasing its diverse landscapes and unique character. Enjoy scenic viewpoints, cultural landmarks and photo stops that capture the island’s authentic charm.
Belle Île, Eden Garden & Port Coton: Visit Eden Garden where the owner will take you on a guided walk. Then marvel at the rock pyramids of the Port Coton Needles.
Belle Île & Oyster Tasting: Enjoy a short sightseeing tour before arriving at the famous Castel Clara restaurant for delicious local oysters paired with a glass of white wine.
Hiking Belle Île from Port Jean to Le Palais: Follow your guide on a hike along the wild coast, admiring pretty coves, turquoise waters and picturesque ports.
Offshore: 08:00 - 17:00
Wake this morning surrounded by the colourful fishing boats of Concarneau. Perhaps ask the butler to bring breakfast to your suite, so you can enjoy this picturesque vista from your private verandah. With a long tradition of fishing, it’s still the third-largest fishing port in France, yet is also recognised as a town of art and history. Here, cobbled streets wind their way around 14th-century ramparts, offering picturesque views of the bustling harbour and half-timbered houses. Visit Keriolet Castle, a 13th century chateau that was given an extravagant neo-gothic renovation by a Russian imperial princess. The pretty and protected bay is ideal for kayaking, or you can stroll along the beautiful beach and marina.
Scenic Freechoice:
Concarneau & Keriolet Castle Exclusive Visit & Tasting: Visit Keriolet Castle to learn about Russian Imperial Princess Zénaïde Narischkine and her commoner husband. Enjoy a tasting of Breton cake and apple juice. Continue to the 14th-century walled city of Concarneau for further exploration.
A Scenic Walk in Concarneau: Take a guided walk along the "Coastal Guard's Path" from Concarneau to La Forêt-Fouesnant, with stunning views of Concarneau Bay.
Pont-Aven, the Painter's Heaven: Visit Pont-Aven, a picturesque village famous for its mills and artists like Paul Gauguin. Explore the town with a guided visit, then enjoy some time at leisure.
Offshore: 22:00 (day prior) - 17:00
The largest of the Isles of Scilly, St Mary’s is the gateway to this beautiful archipelago. Only 50 kilometres off the southern coast of England, the 140 islands are covered in lush green pastures and white beaches. They have long been a popular holiday destination for the British, who enjoy the slower pace of life and idyllic surrounds. Wander around the winding paths of Hugh Town, the largest settlement on the island, with its cluster of charming shops, churches, galleries and cafes.
Scenic Freechoice:
Tresco Abbey Gardens: Wander Tresco Abbey Gardens’ lush landscapes, a serene oasis encircling historic Benedictine abbey ruins. Enjoy a stroll, discovering vibrant flora and tranquil beauty in this island gem.
St Mary's - Garrison Walk: Discover St Mary’s on a guided walk visiting Hugh Town, Buzza Hill, Old Town Church, and the island’s scenic harbours.
Wildlife Seasafari: Explore some of the islands by sea and experience the wildlife and key sights within the archipelago (dependent on weather and season conditions).
Star Castle Wine Tasting: Walk to Star Castle and enjoy a wine tasting with host Robert Francis, featuring wines from his Holy Vale Vineyard and beyond.
Offshore: 07:00 - 21:00
The ancient port city of Fowey in Cornwall has been an important stop since medieval times, and is now known for its quaint narrow streets, picturesque quays and busy harbour. Explore its cosy shops, independent bookstores, cafes and welcoming pubs, or follow one of the coastal walks for spectacular views. With centuries old well-preserved buildings, houses perched on rolling hills and gurgling creeks, Fowey has inspired many authors and painters. The city is said to be the inspiration behind the famous children's book, 'The Wind in the Willows'.
Scenic Freechoice:Fowey by Foot: Join your guide for a walking tour of the picturesque port town of Fowey, learning fascinating tales of writers, pirates and smugglers.
Scenic Cornish Drive & Polperro: Drive through Cornish countryside to historical Polperro, a quaint fishing village sheltered in a cliff ravine. Explore its traffic-free lanes, admire the harbour and visit the Heritage Museum or local shops.
The Eden Project: Discover the renowned Eden Project, the world’s largest global garden, often hailed as the eighth wonder. Explore its vast collection of plants, including the world’s largest indoor rainforest.
The Lost Gardens of Heligan: Visit the Lost Gardens of Heligan, one of the most popular botanical gardens in the UK. Lost to the world for 70 years, it was restored in the 1990s.
Offshore: 08:00 - 21:00
Sitting just off the coast of France, Guernsey is one of the Channel Islands and has its own unique blend of British and French cultures. Explore the cobblestone streets of the capital, St. Peter Port, lined with Georgian and Regency architecture and adorned with vibrant floral displays. Dive into the island's maritime legacy at the Guernsey Museum and Aquarium, showcasing shipwrecks and marine life. Ascend to the medieval Castle Cornet, perched on a rocky outcrop, offering panoramic views of the harbour and beyond. The charming Hauteville House, once home to French writer Victor Hugo, and the tranquil Candie Gardens, a botanical haven, are also must-sees.
Scenic Freechoice:
Castle Cornet & Town Walk: Explore St Peter Port and visit Castle Cornet, guarding the harbour for 800 years, with museums, gardens, and stunning coastal views.
Cliff Walk & Cream Tea: Hike Guernsey’s scenic cliffs, spotting ancient fortifications and wildlife. End with a traditional cream tea at the Jerbourg Hotel, enjoying stunning coastal views.
Scenic Island Drive: Uncover Guernsey’s stunning scenery and rich history. Explore its unique blend of British and French heritage, wild cliffs, sandy bays and tales of Occupation.
Guernsey Coastal Cycle Tour: Ride along Guernsey’s west coast, exploring nature reserves, WWII bunkers and charming harbours.
Offshore: 08:00 - 21:00
The pretty seaside resort of Poole in Dorset is known for having Europe’s largest natural harbour and a rich maritime heritage. Explore this bustling quayside, where colourful boats bob gently at anchor, or stroll along its golden sandy beaches and breathe in the fresh sea air. Wander through the old town, where stone buildings date back to the 16th century, sample delicious seafood at waterfront restaurants, and browse quaint shops for local treasures.
Poole is also the gateway to the World Heritage-listed Jurassic Coast, where the magnificent landscape is home to dramatic rock formations and ancient fossils.
Scenic Freechoice:
Mystic Stonehenge: Enjoy the magic of Stonehenge, an iconic 4,000-year-old monument where mystery, history and awe-inspiring stonework come alive, offering a truly unforgettable glimpse into the ingenuity of ancient civilizations.
Historic Winchester & Cathedral: Enjoy a visit to Winchester, the heart of English history, starting with a self-guided tour of its stunning Cathedral. Explore the city’s historic streets on a guided walk, passing iconic sites like Jane Austen’s house, Wolvesey Castle ruins and the River Itchen.
The Corfe & Swanage Heritage Experience: Visit the dramatic ruins of Corfe Castle, enjoy lunch in the village, then ride a heritage steam train to Swanage for a guided walk through its historic streets and stunning coastal views.
RSPB* Arne Nature Walk: Explore RSPB Arne, a beautiful Dorset reserve, on a guided walk to spot wildlife like birds, reptiles and deer, with time to enjoy scenic views and refreshments.
*Royal Society for the Protection of Birds
Docked: 07:00 - 20:00
Scenic Enrich
Bournemouth Symphony Orchestra at The Lighthouse: Enjoy an elegant evening at Poole’s Lighthouse arts centre, home of the Bournemouth Symphony Orchestra. Begin with Dorset sparkling wine and canapés, then experience an exclusive “Best of British” concert before a special opportunity to engage with the musicians.
Nestled on the Normandy Coast, where the Seine River meets the English Channel, Honfleur’s harbour is considered one of the prettiest in France. Admire the charming waterfront lined with colourful buildings dating back to the 17th century, now housing quaint boutiques, cafes and restaurants. The town was the birthplace of Impressionism, and you can wander the streets once graced by artists like Claude Monet and Eugene Boudin, who captured its beauty on canvas. Explore the Museum Eugene Boudin to immerse yourself in their masterpieces and those of their contemporaries. Honfleur is also the gateway to iconic destinations like Paris, Rouen and Giverny.
Scenic Freechoice:
Honfleur & A Sweet Break: Discover Honfleur’s charming streets, timber-framed houses, St Catherine’s Church, the Old Port and enjoy a café stop with pastries followed by free time to explore.
The American Landing in Normandy: Visit the Landing Museum at Arromanches, dedicated to the D-Day landings at Normandy during WWII, the American Cemetery, Omaha Beach and Pointe du Hoc, with lunch at Château La Chenevière.
Pays d’Auge & Calvados Tasting: Enjoy a scenic drive through the Pays d’Auge region, visit a distillery to see Calvados production, and sample this iconic brandy.
Paris Highlights with Lunch by the Seine River: Enjoy a full day guided tour from Honfleur to Paris, featuring a panoramic coach ride past iconic landmarks like the Arc de Triomphe and Champs-Élysées. Savour a gourmet lunch with Seine River views and enjoy free time to explore and photograph the Eiffel Tower.
Docked: 08:00 - 20:00
Ostend is a gem on the Flemish North Sea coast, a charming seaside resort lined with grand Belle Epoque buildings. Stroll along the bustling promenade, where lively cafes and chic boutiques line the waterfront. Explore the historic streets, admiring the eclectic architecture and extensive collection of street art, then savour the flavours of traditional moules marinière (mussels).
Ostend is also famous for its pristine beaches. As you’ll be visiting at the height of summer, when pop up bars and Ibiza-style beach clubs will spring up along the golden sand. Make the most of a late departure with a refreshing Belgian beer at sundown.
Scenic Freechoice:
City Tour of Brugge & Waffle Tasting: Step into the storybook charm of Bruges on a guided walking tour through its UNESCO-listed historic centre. Explore iconic landmarks, Gothic architecture and picturesque canals that reveal the city’s rich medieval heritage. After the walk, relax at a local café and treat yourself to a classic Belgian waffle with a refreshing drink.
City Tour of Ghent with Canal Boat: Discover the charm of Ghent on a guided walking and canal boat tour. Explore medieval streets and landmarks like Saint Bavo’s Cathedral and the Belfry, then enjoy a picturesque boat ride past the Castle of the Counts and historic merchant houses.
Beer & Chocolate Pairing: Experience the magic of medieval Bruges on a guided walking tour through cobbled streets and fairytale canals. End your visit with a tasting of Belgian beers and artisanal chocolates, savouring the perfect blend of local flavours and tradition.
Damme & Castle of Loppem: Explore the charm of the Flemish countryside on a half-day tour through Damme and the Castle of Loppem. Stroll cobblestone streets, enjoy chocolate shopping and admire the castle’s stunning architecture and tranquil park.
Docked: 13:00 - 21:00
After one final crossing of the English Channel, Scenic Eclipse II will sail inland along the famed Thames River, where the historic character of London begins to unfold. Enjoy an intimate river journey towards the capital, with iconic landmarks such as Tower Bridge, St. Paul’s Cathedral and the Houses of Parliament lying further upstream along the riverbanks.
Glide past bustling waterfronts and charming riverside communities as you soak in the atmosphere of England’s capital before arriving in Tilbury, London’s historic port and your gateway to the city.
Scenic Freechoice:
Sights of London: Depart Tilbury for a panoramic journey through London’s Docklands and into the heart of the capital, pausing at iconic landmarks along the way. Continue past Buckingham Palace and along The Mall to Trafalgar Square, home to Nelson’s Column and the National Gallery.
The Tower of London: Explore the Tower of London, meet the Beefeaters and see the historic White and Bloody Towers. End with a dazzling display of the Crown Jewels.
Hever Castle & Gardens: Enjoy an exclusive early visit to Hever Castle, the childhood home of Anne Boleyn, with a guided tour revealing its rich Tudor history. Afterwards, explore the award-winning gardens set across 125 acres of beautifully landscaped grounds.
Offshore: 14:00 - Overnight
Your journey concludes this morning in Greenwich in the historic heart of London. Disembark right into the centre of this ancient capital, surrounded by legendary educational and scientific institutions.
Savour one last sumptuous breakfast on board, reminiscing on the unforgettable moments shared during your journey. Bid farewell to your fellow guests and the Scenic Eclipse II crew, then disembark to continue your travels or begin your journey home.
Please book your flight to depart out of London after 12:00 PM.
+All drinks on board, including those stocked in your mini bar, are included, except for a very small number of rare, fine and vintage wines, Champagnes and spirits. #Spa treatments at additional cost.
^Flights on board our two helicopters and submersible experiences are at an additional cost, subject to regulatory approval, availability, weight restrictions, medical approval and weather conditions.
Helicopter not operational in France and the United Kingdom. Submersible not operational in the United Kingdom and Europe.
Please note the itinerary is a guide and may be subject to changes for operational reasons. Please refer to our terms and conditions for further information.
Private Verandah with in-suite binoculars for optimal viewing, Luxury king size Scenic Slumber Bed, Pillow menu, Separate sleep zone and lounge area, En-suite bathroom with shower and vanity with luxury amenities (Dyson hairdryer included), Personalised butler service, Bathrobe and slippers,
Bordeaux, France
from $21,525 per person share twin
The Scenic's Verandah & Deluxe Verandah Suites are thoughtfully designed with floor-to-ceiling sliding glass doors that open onto a private verandah or terrace. Enjoy unwinding in the separate lounge area with your choice of refreshment.
Bordeaux, France
from $21,965 per person share twin
The images are representative only; the size, layout and furniture may vary (within the same stateroom category).
All cruise packages are based on Twin share, inside cabin and costs are per person. Availability is current as at 23 Jun 26 and deals are available until date shown or until sold out. Space is strictly limited and is subject to availability at time of booking. On board credit where shown is per cabin & must be spent on board and is not refundable in cash. All passengers are bound by the individual cruise lines terms & conditions, please ask your consultant for a full copy. Current Deals must be paid in full at time of booking or deposit dates as shown. All passengers must have a valid passport with more than 6 months validity at the end of their holiday. Travel insurance should be taken out at time of booking to cover in the event of any unforeseen cancellation, we recommend that you purchase a policy that includes cover around Covid-19. Included airfares are based on special non refundable economy fares, ground transfers are not included unless specified, any hotels included are on a room only basis unless specified. Hotels in certain destinations in Europe, USA and Asia may require local tourist taxes or resort fees payable at check in, We aim to give an indication of these where possible, but unfortunately you cannot pre pay this aspect of the hotel rate and must settle at check in. ESTA Visas are required for Itineraries visiting USA ,Canada, India, China, Vietnam & Sri Lanka. Visa costs are not included. If travelling on a non NZ passport other visas + NZ re-entry permits may also be required, please check with applicable embassy. Vaccination and health requirements are the responsibility of the passengers, please note that most cruise lines require guests to be double vaccinated against covid-19 up to 14 days prior to cruise departure.
*FULL PAYMENT REQUIRED 10 MONTHS PRIOR TO DEPARTURE. For bookings made within 10 months, full payment is required within 30 days of bookng. Verandah Suites consist of suite categories D, DA, DB, DD, C, CA, CD, B, BA, BD, A, AA, AD. Offer is strictly limited and subject to availability until sold out. Not combinable with earlybird offers.
2027 France River Cruising Bonus Hotel Night Offer Terms & Conditions: Offer is strictly limited to new France river cruising bookings made from 1 July 2026 to 31 August 2026 and are subject to availability, or until sold out. Complimentary hotel night will be accommodated at a hotel of Scenic’s choice and is only valid on set dates in association with selected river cruises itineraries, including Beautiful Bordeaux (BOD), Spectacular South of France (FRAC), Normandy & Gems of the Seine (SEI), Bordeaux Affair (BORD), Idyllic Rhône (FCCC) and Highlights of Normandy & the Seine (SENE). Complimentary night must be used as pre or post tour accommodation, as booked by Scenic. The complimentary hotel night is based on Scenic’s contracted rate, any surcharges applied by the hotel are payable by the guests. Blackout dates apply. Offer is combinable with Earlybird, Super Earlybird, standard campaign offers, one Scenic Voucher per person, but not combinable with any other offer. Offer cannot be substituted for cash value. France Month Offer: Bonus luxury hotel pre or post night stay applies only on selected 2027 France river cruises

How do I choose which type of cruise is right for me
There are three main types of cruising
Ocean Cruises
There is a wide range of itineraries, cruise lines and cruise ships to choose from for those seeking an ocean experience, or an exciting adventure across many countries. Ocean cruising is an amazing holiday where everything you could possibly need is within easy reach.
River Cruises
A leisurely cruise along the world’s waterways is a relaxing, and luxurious, way to travel. Whether you’re navigating across Europe or cruising Southeast Asia’s Mekong River, each new day on a river cruise brings a new experience.
Luxury Cruises
Luxury beyond belief. Soak up Michelin-star fine dining restaurants, butler service, and luxurious suites. Luxury cruising appeals to those travellers demanding an unparalleled, all-inclusive travel experience away from the hustle and bustle of the large crowds
What types of cruises are there?
There are cruises tailored to every type of traveller ie; adults only, couples, families, retirees, singles, large groups etc. Depending on the cruise line will depend on the type of cruise available and what is best suited to the experience you want.
Most offer a full range of activities and facilities to participate in as a family. Kids clubs are also offered in some ships and are focused on keeping children entertained. Be prepared, some are more “kid-friendly” than others -always check with your HOT travel consultant
Many cruise lines have adults only areas, and some are even fully adults only cruise ships. The larger the ship, the more space you will have. If you are looking for something a little smaller and more intimate, your cruising specialist will help you find that.
Can I go on a cruise if I’m travelling alone?
Yes - taking a cruise is a great way to relax and see the world at your own pace. A cruise is a fun and safe environment to meet other people, or just soak up the experience solo. Ask your cruise consultant about what’s best for solo travel and find out about the special add on rates for single occupancy of double staterooms.
Should I check in before I go
YES - we highly recommend checking in online ahead of time. While the process differs between cruise lines, you will usually need to create an account and enter your personal and booking details. It’s a must to do this in advance as you will be provided with a lot of important information to ensure you are fully prepared. This takes the stress out of the boarding process.
You may be offered a choice of a few different boarding times, although some cruise lines do pre-allocate this for you. Your check in process will also outline when your bags are likely to be available once you are on board. This is important as it may not be immediately so you might want to reconsider what you take as carry-on so you have some essentials on hand
What happens when I embark
Like all travel, ensure you arrive at your embarkation port on time (preferably a little earlier) for your allocated boarding time. Make sure you have your boarding passes printed, your luggage tags securely attached to your bags and your passport on hand ready to go.
Look out for your designated terminal, drop off your bags, then make your way through the security process. This is very similar to an airport, with metal detectors and x-rays for smaller carry-on bags.
Once through security, you will approach the check-in counter, where you will have your photo taken and receive your onboard card, which will serve as your cabin key, onboard payment method and onboard ID. Your luggage will be delivered to your cabin during embarkation.
Is cruising expensive?
Like all travel, the cost is dependent on a lot of factors – things like the length of cruise, destination(s), the type of cruise line or room type. But because there is so much variety, there will be a cruise to suit everyone's budget. It can work out to be great value for money compared to a regular fly/stay holiday.
Will I get seasickness?
Most modern cruise ships have stabilizers in place to ensure passenger comfort. Plus, cruise ships will alter their routes in advance to avoid any adverse weather patterns and storms etc.
But if you are prone to motion sickness, you could find yourself getting seasick on your cruise holiday. You could try natural remedies or over-the-counter prescribed medicines to counter motion sickness.
Do I need a passport or visa to cruise
You will require a passport to cruise internationally. Some close to home domestic sailings will only require a valid driver’s license. It is always recommended to have a valid passport whilst cruising and is your responsibility to ensure you have the applicable photo identification. Some countries do require you to obtain a visa in advance if you wish to disembark the ship in port. You will need to check the visa requirements for the countries visited on your cruise itinerary. Countries such as China, Russia, India, Canada and the USA require all New Zealand passport holders to obtain a visa. Always check with your HOT travel consultant and they will direct you to the right information.
Will I save money if I book at the last minute or early?
We recommend that if you are looking for a great deal book your cruise early. Some cruise lines offer great incentives for the early booking travellers. Thery could be things like complimentary room category upgrades, bonuses and discounted prices. Some even do airline flight credits! But these deals are normally for a limited time and will not last. Join our HOT cruise newsletter / email database, and we will let you know when there are offers or special deals available.
Cruise pricing, like most things, reflects supply and demand. The more demand there is for a particular cruise the higher the price will be. Demand could be determined by factors such as the destination, seasons & duration of the cruise holiday.
Like anything, waiting till the last minute does involve risk. If you wait, your cruise may have sold out. Then there is also the possibility of getting the cruise but in a room category that you don’t want. Our expert advice is - book early!
Is there a dress code on board
It will depend on what cruise line you are sailing with. As a rule, casual dress is accepted during the day, with smart casual or formal attire being required at night. Most cruise lines do not accept caps, jandals, bare feet, swimwear or sleepwear in formal dining venues.
Some cruise lines enforce a stricter dress code, with men required to wear jackets and women cocktail attire at dinner. If you do not comply with your cruise line’s dress code, you may be asked to leave a particular venue. Make sure you check with your HOT travel consultant - you don’t want to get caught out
Do cruise ships cater for passengers with accessibility requirement?
Yes, most cruise lines have accessibility assistance in place for passengers with disabilities. Cruise ships typically offer a range of wheelchair-accessible cabins, however, the number of these may be limited. You must advise at time of booking – make sure you speak to your HOT travel consultant and outline any requirements for you or your travelling companions
Some ocean ships can be large, which at times can be difficult for passengers with mobility problems to navigate. To make things easier, on some cruise ships you can rent a scooter or wheelchair for the duration of your cruise. Always check in advance with your HOT travel consultant
Can I smoke onboard a cruise ship?
All cabins and public areas onboard cruise ships are strictly non-smoking / vaping. You can, smoke/ vape in the ship’s designated smoking zones only
If in doubt, ask the staff onboard your ship.
Are my valuables safe on board?
If you bring valuables with you, they are best to be kept in your in-room safe. We also recommend you keep your passport, and any important documents locked in the your safe also.
Are gratuities or tips included?
This depends on the cruise. Your cruise consultant will outline this as part of the booking process. Some holidays include gratuities in the total price, whilst others might require you to pay once you are onboard.
How much luggage can I bring on the cruise?
Cruise lines are not generally concerned about how much luggage you bring onboard, so there are largely no luggage restrictions on cruise ships. But be aware, some staterooms have limited closet space! But remember, if you are travelling by air etc to your departure port, all airlines have weight and ‘number of bag’ restrictions.
Don’t get caught out – make sure you check the details carefully and be aware of any restrictions. Airlines do charge for oversize or excess baggage. Be prepared, check the restrictions with your travel consultant or the airline carrier directly before you book your flights.
Should I book shore excursions or do my own sightseeing?
Talk to your HOT travel consultant, it depends on what you want to do. You have options – you can do the shore activities arranged directly by the ship, as the quality and service offered is guaranteed. A bonus, if the tour is delayed the ship will wait for you before it sets sail again.
You can, however, book shore excursions, whilst on board, or in advance if you want a more structured adventure. Doing your own local sightseeing can be exciting, however you’ll have to pay close attention to time as the ship will not wait for you if you are running late.
What currency is used onboard?
This varies depending on cruise line and destination. You can almost guarantee that the currency on most cruise lines will not be in NZD. Ships based in Australia will usually have AUD onboard. Ships that cruise in a variety of destinations will have a currency to reflect their company's ownership, which could be currencies such as USD or Euro. Make sure you ask your HOT travel consultant in advance, so you are prepared.
What if I require a special diet?
If you have special dietary requirements, you should advise your HOT travel consultant at time of booking. If you do have special requirements, make sure you arrange your meals in advance. However, if you do forget, you can arrange it onboard.
What room type should I book?
A lot of first-time cruisers choose an inside room (internal without a window) mainly due to the cost. However, it is normally only a small difference per day to upgrade to an oceanview room (with a view).
Or investigate an upgrade to a balcony/veranda room which offers floor to ceiling windows that open to allow the fresh ocean air in. Check with your HOT travel consultant
Can I take visitors on board?
Think of a cruise ship like an airplane. No you can’t. Due to immigration and security reasons only registered guests are permitted onboard at all times.
Is there babysitting on board?
Babysitting is available at extra cost on some ships. Many cruise lines will offer popular kids club facilities onboard, and some cater better than others. But if you are on a cruise that is targeted at families will be spoilt for choice for ways to entertain the whole family
Is there WiFI and mobile reception?
Yes you can. Most ships offer Wi-Fi throughout the ship, whilst some only offer in designated areas. Most cruise ships have internet cafes on board. Charges do apply for the use of broadband & because it is based on satellite
Phone Reception is generally only available in ports. Some cruise lines have agreements with land-based phone service companies. If you chose to use this service, you will be paying international roaming rates for these calls. Find out before you go – your HOT travel consultant can help
How do I pay for on board expenses?
Just like many hotels, an onboard account will be set up for you prior to departure. This means all your onboard purchases can be charged to this account. Payment will be made at the end of the cruise.
Are there laundry services on board?
Laundry and cleaning services are always available. It’s either self-service laundry facilities or a professional laundry service. You will find washing machines, dryers, ironing boards, irons and detergent on board. Self-service washing machines & dryers generally tend to be coin operated.
Can I bring alcohol onboard the ship?
You are not allowed to bring alcohol onboard the ships. Duty free and personal alcohol purchased onshore will be collected upon your check in and can be collected on the last day of your cruise. Any Duty- and Tax-Free alcohol purchased on the ship will be held for safekeeping and can be collected on the last day of the cruise.
Not to worry - cruise lines largely offer drink packages so you can purchase drinks onboard. If not, your drinks can be charged to your cruise card.
Can I place a deposit for a cruise booking?
At time of booking you can choose to pay for the cruise in full or pay the minimum per person deposit amount.
When do I need to pay for my cruise in full?
If you have chosen to pay a deposit only, your full payment deadline will be determined by the cruise you book, so please check your Invoice for the final payment due date.
What is included in the price of a cruise?
Cruise holidays are one of the most value for money holidays you could go on. Your transportation, accommodation and main meals are included whilst onboard. Selected activities and entertainment are also included in the price.
There are some additional activities that you may have to pay separately for, like special restaurants & shows. Ask your HOT travel consultant for a full list of inclusions and added extras you can pay for separately
Do I need travel insurance?
YES – we absolutely recommend that you take out comprehensive travel insurance at the time you book your cruise. Your HOT travel consultant can organise a quick and simple quote for you.
Can I book my complete holiday including a cruise?
Your local HOT travel consultant will be able to curate you the perfect holiday making sure that it all works like clockwork. We can organise your flights, transfers, an amazing cruise, then accommodation and add in extras like a tour, car hire or sightseeing etc. This is where using a HOT travel consultant is critical – it’s complex and our consultants are expert and making it the best holiday ever.
How can I cancel or make changes my cruise booking?
We know ‘life’ happens. To cancel your booking, get in contact with your HOT travel consultant as soon as you can. Please note that cancellation fees will apply. Similarly, if you need to make any changes or amendments, we can help, but again, be prepared, change / amendment fees will apply. Some of your booking may be non-refundable.
When is my final payment due?
Your final payment will be due approximately four to five months before departure. You can find all payment amounts and due dates on your Booking Advice.
When will I receive my travel documents?
Approximately one to two weeks before your departure date. These documents will be sent directly to your email. If in doubt, ask your HOT travel consultant. You would have already received your online passenger information to complete well in advance.
Can I hold a cruise booking?
Pricing for cruises is dynamic and is subject to change. Talk to one of our HOT travel consultants and they can talk you through how it can / does work.
How do I book a cruise for more than 4 people, or book multiple staterooms?
Contact a HOT consultant if you are travelling with more than 4 people, you may need two or more rooms – there are also limitations around the age of children being in rooms by themselves etc –ie; children may not be booked in a room on their own. Children must be accompanied by an adult (over the age of 21) in a room.
What if I am cruising with children?
There are various restrictions imposed by cruise liners around ages of children travelling. If you are travelling with a child under the age of 12 months, make sure you let your HOT travel consultant know. There are also some restrictions around travelling if you are pregnant and will depend on what stage you are at, again, contact your travel consultant to find out more as these can vary by cruise liner
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