House of Travel ​​The Crossing

Thanks for visiting the House of Travel The Crossing page!

Welcome to House of Travel The Crossing, locally owned and operated by Tanya Aitken, who also owns and operates both House of Travel Mt Maunganui and House of Travel Papamoa.  Our fabulous new concept store is located at Tauranga Crossing - with more than 100 shops and restaurants, there is no better place for your shopping than at Tauranga Crossing.

Our experienced team of travel consultants act as ‘personal travel assistants’ who are partially data scientists, partially lifestyle gurus, who have moved away from providing information, and instead, offer personalised guidance and expert and specialised advice.  We are well known and recognised as an industry leader, receiving numerous individual consultant and outlet awards for high performance and exceeding expectations.

With the very latest in automation freeing us up, we get to spend more time on true travel consultancy, showcasing our passion for travel - whether that’s for romance, the desire to immerse in a new culture, to indulge in new flavours, or just switch off from the world around you.  You’ll find our team authentic and personal.  We love to share our own travel experiences, top tips, and moments and memories that have inspired us - we live, breathe and dream travel (you might say we’re addicted!)  

So whether you are travelling solo, with a partner, or with family or friends, we have a consultant instore perfectly suited to helping you bring your perfect getaway, holiday, journey, or expedition to life.

As travellers are starting to contemplate exploring new destinations again, we understand that trip planning complexity is becoming increasingly challenging.  In an environment of ever-shifting border controls, new regulations around quarantines, health restrictions, visas and much more… planning a trip now requires an even greater pool of knowledge, experience, and time to ensure the best outcome, and we’re with you every step of the way.  We know your down time is precious and we think everyone deserves the best holiday possible.  That’s why we promise that if a curveball gets thrown your way, we’ll get it sorted for you, so you can relax and get on with enjoying your holiday.

For the last 33 years, House of Travel has been a New Zealand owned and operated company, supporting our local communities and Hospices.  Our profits remain in New Zealand and are reinvested in our local communities.  We are not a large corporate but a group including 68 local businesses connected by a consistent and common purpose: to enrich people’s lives through travel.  And you can be rest assured that we operate in strict accordance with the Travel Agents’ Association of New Zealand (TAANZ) guidelines.

If the events of 2020 have taught us one thing, it is that time is precious.  So how will you make up for lost time in 2021?  Now is the time to start dreaming about that long awaited holiday you’ll treat yourself to, giving you something to look forward to.

We’re ready when you are, so come in, and visit us in-store.