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House of Travel ​​The Crossing

2 Taurikura Drive
Bay of Plenty

P+64 7-543-9141
F+64 7-542-9305

Weekdays: 9am - 5pm
Saturday: 10am - 2pm

100% locally owned & operated

Welcome to House of Travel The Crossing, 100% locally owned and operated by Tanya Aitken, who also owns and operates both House of Travel Mt Maunganui & House of Travel Papamoa.  Our fabulous new concept store is located at Tauranga Crossing - with more than 100 shops & restaurants, there is no better place for your shopping than at Tauranga Crossing.

Our team here at House of Travel The Crossing is well known and recognised within the industry for performing and exceeding expectations, and for our clients convenience, we’re open 7 days a week!

All of our local stores, House of Travel Papamoa, The Crossing & Mt Maunganui are leaders within the Cruise Industry, being presented in 2019 with the Top Princess Cruises, Top Royal Caribbean, and House of Travel Cruise Outlet of the Year awards. And it’s just been announced that we’re a finalist in the 2019 CLIA Cruise Industry Awards in two categories - Large Cruise Agency of the Year and Agency Promotion of the Year.  This year’s Cruise Industry Awards are being held in Sydney on Saturday 15th of February.  

Our office experience in cruise sales and our emphasis in upskilling our staff has seen our office and staff recognised by many of our key Cruise suppliers & worldwide cruise lines. Anna is a CLIA Cruise Master. Trista is a CLIA Cruise Ambassador. Anel, Hayley, Tanya, and Wendy are all CLIA Cruise Accredited and working towards becoming CLIA Cruise Ambassadors in 2020. Kyla, Lisa, and Mariana are all currently studying towards their CLIA Cruise Accredited status.

Over the years we have been awarded accolades for many of the key worldwide supplier which have included, APT, Trafalgar Coach Touring, Globus / Cosmos Coach Touring, Uniworld River Cruise, Avalon Waterways, Scenic Tours and Top Deck Tours.

Our team at House of Travel The Crossing have left footprints in every corner of the globe, and we love to share our collective knowledge, expertise, and passion to ensure a truly unforgettable travel experience. We absolutely love to travel and to explore new places, and then share this passion and knowledge with you. Whether you are travelling solo, with a partner or with family or friends, we have someone in store perfectly suited to helping you bring about your perfect get-away, holiday, journey or expedition. 

At House of Travel, we’re on a mission to help you create better holidays - from hunting out the best deal, to helping you personalise your holiday and get the most out of every minute.  And of course, we’re always here to step in if things go a bit, well, wonky.  So why D.I.Y. when we can D.I. Together?  Come in, and visit us in-store today!

> View our House of Travel Papamoa store details here
> View our House of Travel Mt Manganui store details here

> View the latest House of Travel deals here.
Luxury Escapes Tauranga



HOT The Crossing staff

> Meet the team

Tanya Aitken
Owner Operator

No. of years in travel: 23 years. I joined the travel industry to travel, 25 years on, above all else that is still what I love to do, now mostly with my family. Travel for as long as you can, as far as you can is a mantra I live by.

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Wendy Harrison
Retail Manager

23 years in travel. I still feel that child-like giddy excitment whenever I travel. I'm constantly looking for new ways to feed my wanderlust. I love that I get to inspire people's next adventures, and help to create the very best holiday for them.

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Anna Lewis
Travel Consultant

9 years in travel. I was “bitten by the travel bug” at age 15 on my first overseas trip. From there, travel through South East Asia and New York cemented my love of visiting new places and experiencing new cultures. Travel was well and truly in my blood!

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Hayley Mundy
Travel Consultant

29 years experience in travel. “If the world is your Oyster, I’ll take a dozen!” My experience with travel also strongly correlates with my other passion: Food! In fact, if you look through my travel photos, most of them include an exotic delicious dish!

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Kyla Abrie
Travel Consultant

My love of travel started of when I was young travelling around New Zealand. My travel bucket list has not stopped growing ever since!

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Mariana Laender
Travel Consultant

I have assisted travellers in creating memorable experiences and satisfying their wanderlust for 5 year as a travel consultant in Brazil. Now based in New Zealand, I'm looking forward to helping you plan your your next adventure

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House of Travel – Solo Travel Club

Are you are solo traveller? You could be: single, windowed, divorced, or you might have a dream destination in mind but your friends might not want to go there.  Come and join our Solo Travellers Club.  We connect and inspire solo travellers just like you. Contact Wendy on 07 543 9141 or to come to one of our get togethers to meet like-minded travellers and to learn more about the travel options out there that cater for solo travellers.  Or just pop in store to get travel advice on your next holiday.

HOT Cruise Club

Register to join our Exclusive Cruise Club where you will not only will be the first to hear about the latest cruise offers but also be privy to exclusive invites on-board some of the many ships that enter our local port & be the first to know when we are holding our cruise nights where we will offer on the night only offers available to those attending the shows.

Hospice NZ 

We are proud to support Hospice New Zealand and together with our House of Travel stores will look to ways to raise money for our local Hospice. 


TAANZ and House of Travel 


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