Brisbane, Australia

I’m a bubbly and passionate travel consultant who loves helping clients build their dream holidays by listening to their needs and creating memorable experiences.

With in-depth travel across Europe, America, Asia, and beyond, I’m excited to share my knowledge and recommend the best river and ocean cruises tailored to your unique holiday needs. I offer seamless journeys where you can relax, unpack once, and enjoy everything from delicious food to top-notch entertainment. 

Some of the highlights of my travels include riding pillion along Route 66 on a Harley from Milwaukee to Santa Monica over 16 days, cruising the Danube on a Scenic River cruise, exploring England and Scotland, and an unforgettable trip to Cambodia to watch the sunrise over Angkor Wat.

I’m excited to help you discover the world your way—let’s chat about your next adventure!

Unmatched in her lifetime experience within the conference and incentive travel industry, Victoria heads-up HOT Events and truly delights in delivering fantastic results for our clients. 

Making magic happen is Victoria's specialty. She understands what is required to deliver top experiences for delegates and incentive visitors. In high demand by both clients and colleagues alike, Victoria is keen to share her skills and works closely with the team to ensure every part of a programme, from concept delivery, is exceptional .

Although Victoria's hospitality management studies included chief training - it doesn't mean she does a lot of it now - preferring to hunt out the latest wining and dining options in town. She does bring this knowledge to the table when hosting groups on or off shore - ensuring the venue is the ideal place for the specific group's requirements. 

"The best part of my job is year after year, hosting many of the same clients - I am challenged to make their experience better than the year before, and I love it!"

With her wicked sense of humour and her reputation as a people's person, Victoria is committed in delivering first class service to her clients. 

Favourite place to host an event: Vietnam 
Next place on the list to visit: Canada

Victoria

Travel has been an integral part of my life for over 20 years, and I can't imagine pursuing anything else.  This year, I proudly celebrate my 17th year with House of Travel Papamoa, where I truly love being a 'hottie.' Our store boasts a fantastic team culture that makes coming to work a joyful experience every day.

I find immense satisfaction in crafting bespoke itineraries that transform my clients' dreams into reality.  While the USA remains my favourite destination, my travels have also taken me through the stunning landscapes of New Zealand, the enchanting South Pacific, vibrant Australia, diverse Europe, and picturesque Canada and Alaska. This year (2024), I had the incredible opportunity to experience the magic of South Africa, where witnessing wildlife in their natural habitat is nothing short of breath-taking. Being on safari brings you so close to majestic animals, just meters away, creating unforgettable memories. 

Remember, your holiday begins the moment you step through our door. I invite you to share your vision of the perfect getaway—how it looks and feels, any research you've conducted, and your essential must-haves. The more we delve into your aspirations together, the more extraordinary your holiday will be!

Charlotte

Hi, I’m Carmel Layton. Travel has been a huge part of my life from my first trip overseas as a 6 year old to travelling independently in my twenties and I have travelled to over 72 countries around the world, it has always been a key ingredient in my life.

I am an experienced and passionate travel professional with over 15 years in the industry. From a short South Pacific getaway to a trip around the globe, I look forward to helping you realise your travel dreams.