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Customer Reviews

93% of customers who book with House of Travel rate us 5/5

"She was vey knowledgeable and joyful for our holiday experiences and adventures we were booking -she discussed every option required for a less than confident traveller like myself /brought excitement to our travel plans —approachable if we wanted to amend plans last minute which required sometimes a bit of manoeuvring"

Vivienne

"Fast, efficient. Great communication. Adrienne kept us up to date with all the information. Absolute superstar"

Kelly

"Her professional. manner and attention to detail gives one every confidence of a satisfactory outcome."

John

"Taylor understood what we wanted so her recommendations suited us without having to go back and forward a lot. She was very responsive as well, anytime I sent an email with a query or question she responded within a couple of hours."

Emma

"Travel plans were booked very promptly with great interaction"

Diana

"Alison is the Consumate agent ...Brilliant"

Geoff and Jeanette

"Jenny is superb. Her knowledge and experience and ability to connect everything we wanted together has made for a great trip plan. Her attention to detail and care for us as people is outstanding. She certainly goes above and beyond."

Brendon

"Quick, Efficient and very Knowledgeable"

Helen

"She is a top rate operator and takes the trouble to find great ideas for us."

Trevor and Linda

"She was very helpful and gets straight back to you if you have a query"

Judy

"Kathie was very responsive, listened to my requests and made great suggestions for other travel options"

Debra

"Very easy to talk with. Had all the relevant information I needed."

Louisa

"The personal touch"

Andrew

"Me and my partner went in with a very brief description of what we want. Nicole had very good knowledge and found the perfect trip for us with in 20 minutes. Her communication was very prompt and nothing was to hard"

Rob

"Alison was helpful n assisted us with all our booking."

Celine

"Good service and very helpful. Lisa was great at organizing our holiday."

Tom

"We have used Amanda previously to help us curate out travel adventures and she has always been great to work with and keen to help us improve on our original plans. She knows our preferences and continues to be proactive in anticipating how we like to travel."

Howard

"Brydie always makes you feel satisfied re travel assistance. Is always available for help ect."

Cathie

"Very helpful advice from Bea on our proposed travel plans and was able to hold the option over a weekend whilst we consulted family."

John

"He went out of his way to help us with our booking"

David

"Prompt friendly helpful advice Bridget secured the best options for us and amended our plans as we altered our wishes."

Gillian

"Emma always listens to what we would like and then makes the arrangements accordingly"

Carmel

"Listened to what travel plans we were considering and promptly put together a itinerary to satisfy those plans. Absolute pleasure to deal with Karen."

Stephen

"Maryann was lovely to deal with. She helped find us the best deal and dates for our dream rhine river cruise. Look foward to more dealing with her to plan the rest of our trip."

Trena

"Dennis always listens to what we want and is also able to give us great ideas."

Jocelyn and John

"Cheryl has been our travel agent for years and we have never had anything go wrong. Cheryl is so friendly and knowledgeable, nothing is too much trouble - she really is the best"

Susan

"Very helpful and knowledgeable. Pleasant to work with."

Mark

"We talked broadly about what we were looking at and where to go, and Glen sort of filled in the blanks, finding the right combinations. In no time, we had started confirming bookings."

Graeme

"She's courteous and down to earth, and usually responds promptly to our requests."

Ken and Jackie

"Jenny provided me with all the information we needed to make a decision in a prompt, professional and friendly manner. She reserved the best option for us so it couldn't be picked up by someone else, and got us the very best price she could for our cruise. Highly recommended!"

Kenneth

"friendly, good knowledge of the product, no time wasting."

Chopper & Nadine

"Couldn’t successfully book what we wanted online .Maxine did it in a day for us."

Richard & Denise

"Still in the process of our travel arrangements but responds quickly to questions we have and gives options we hadn't thought about."

Delwyn

"Very knowledgeable on the river cruises."

Paula Marie

"She pulled our holiday together very swiftly, and effectively."

Lynda

"Nicky always gives great advice and keeps us informed. We trust what she says as she has experience and knows what she is talking about"

David and Sarah

"She listened to our ideas but also gently persuaded us of alternatives and saved us money in the process. Very professional, yet engaging, with lots of experience and patience."

Rob

"As per usual, Dennis served us as if were his only customer."

Clive & Mary

"Brigitta kept us well informed and always goes out of her way to get us great deals."

Adrienne

"she knows exactly what we want and tries her best to achieve it"

Lyn

"Very friendly and professional, with very good knowledge."

Lyn

"Jackie is an experienced travel agent and is so helpful and knowledgeable"

Gordon

"Friendliness and willing to listen"

Sharron

"Dhawal was very welcoming, fully understood my needs and responded accordingly."

Margaret

"Excellent Service. Takes care of the details"

Graham & Judy

"Although we are in the pre-planning stage of our holiday next year, Debbie has been very helpful with suggestions for travelling to and from our destination and has been able to answer all our questions to date."

Kathy

"Emmie has delivered on all our request for options."

Barbara

"Jenny has absolutely got us the best price for our cruise and the bonus of the land/air credit is much appreciated. So easy to chat to, highly recommend her."

Susan

"Nothing was ever a problem for Aurelie and she always had a smile"

Kevin

"Very prompt and efficient service. Travel program sorted very quickly with good communication. Got onto queries and a small issue quickly with speedy reply."

David