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USA 18
FLIGHTS INCLUDED*
ONBOARD CREDIT
2028 Longitudinal World Cruise IV
The all-new 61-night 2028 Viking Longitudinal World Cruise IV offers a once-in-a-lifetime opportunity to explore the Americas like never before. Sailing from Milwaukee to Ushuaia, this extraordinary journey spans 9 countries across North, Central, and South America — with a remarkable venture into the remote wonders of the Antarctic Peninsula along the way. Experience the world from a bold new perspective, all from the comfort of a Scandinavian-designed Viking expedition ship.
Nordic Balcony
Departs 22 Sep 2028
HOT EXCLUSIVE
ONBOARD CREDIT
New England Fall Discovery
With its cobblestone streets, historic charm, and thriving dining scene, Boston - one of the oldest cities in the USA - sets the stage for your journey with a three-night stay. Then, embark on an unforgettable voyage onboard Zuiderdam with Holland America Line. Stroll along the historic streets of Uptown Saint John, New Brunswick, and delve into the rich history of Cape Breton, Nova Scotia.
Enjoy an elegant mid-sized ship, a comfortable stateroom with refined amenities and Holland America's signature Mariner's Dream™ bed, 24-hour in-room dining, world-class entertainment and cuisine, including a new first-of-its-kind Global Fresh Fish Program.
On the Zuiderdam enjoy World Stage, home to a variety of performances and lectures day and night, dance to your favourite songs at the Rolling Stone Lounge or sing along and test your music trivia with Billboard Onboard. For leisurely days at sea try your hand at the Pickleball courts that have amazing top-deck views or rejuvenate at Greenhouse Spa & Salon®.
Inside Stateroom
Departs 30 Sep 2026
QUICK GETAWAYS
Windstar Cruises Quick Getaways
Who says you need a week to have a proper escape?
Windstar's rewriting the old rules of cruising with Quick Getaways — 3 to 5 nights of Windstar’s yacht-style experience, made to fit your schedule. Enjoy a city-break type trip, visiting colorful coastal towns like Collioure and Sète, charming destinations that rarely make it into a single holiday. Enjoy a unique small-ship experience sailing from London's Tower Bridge, an iconic experience as you sail down the Thames and watch Tower Bridge open up for you – an experience only a small ship can offer.
These voyages offer a perfectly placed pause — rich and refreshingly different.
Taste of Southern France- 3 Nights onboard Wind Surf
Barcelona to Tarragona
11 Jun - 14 Jun 2026
From $2599 per person share twin Oceanview Stateroom
Click here for full itinerary and pricing details
La Dolce Vita in Italy & France - 3 Nights onboard Wind Surf
Rome to Rome
31 May - 03 Jun 26
From $2254 per person share twin Oceanview Stateroom
Click here for full itinerary and pricing details
A Sweet Getaway - 3 Nights onboard Star Pride
London to London
12 May - 15 May 26
From $2878 per person share twin Star Porthole Suite
Click here for full itinerary and pricing details
St. Malo Getaway - 4 Nights onboard Star Pride
London to London
15 May - 19 May 26
From $3741 per person share twin Star Porthole Suite
Click here for full itinerary and pricing details
Escape in No Time
Flights are Additional
Departs 12 May 2026
7-for-7 OFFER*
Windstar Cruises 7 for 7
Take advantage of incredible fares on seven select voyages. Plan your dream vacation with sailings from 8 to 10 nights across the Caribbean, Latin America, Tahiti and Mediterranean — and save up to 30% per guest.
Each Windstar yacht hosts just 150 to 350 guests, bringing you closer to the world’s most inspiring destinations. Their friendly, fun-loving crew do more than remember your favorite drink — they’re experts at creating the kind of warm, familiar atmosphere that feels like a home away from home, perfect for celebrating someone truly special.
Reserve your next adventure in one of these incredible destinations — and get ready to sail 180 Degrees from Ordinary. This offer is only valid for 7 days or until suites and staterooms sell out.
This Weeks 7-for-7 Picks!
Costa Rica & Panama Canal - 7 Nights onboard Star Pride
Puerto Caldera to Colon
16 Feb - 23 Feb 26
From $5319 per person share twin Oceanview Star Porthole Suite
Click here for full itinerary and pricing details
Tahiti & the Tuamotu Islands - 11 Nights onboard Star Breeze
Papeete to Papeete
30 Apr - 11 May 26
From $7759 per person share twin Oceanview Star Porthole Suite
Click here for full itinerary and pricing details
Spanish Symphony- 8 Nights onboard Wind Surf
Tarragona, Spain to Lisbon
14 Jun - 22 Jun 26
From $5789 per person share twin Oceanview Suite
Click here for full itinerary and pricing details
Treasures of the Greek Isles - 7 Nights onboard Wind Star
Athens, Greece to Athens, Greece
04 Jul - 11 Jul 26
From $7699 per person share twin Oceanview (Cat. B) Suite
Click here for full itinerary and pricing details
Bella Italia - A Southern Italian Romance - 8 Nights onboard Wind Surf
Rome to Venice
07 Jul - 15 Jul 26
From $5749 per person share twin Oceanview (Cat. B) Suite
Click here for full itinerary and pricing details
Enchanting Greece & the Amalfi Coast - 7 Nights onboard Wind Spirit
Rome to Athens, Greece
27 Aug - 03 Sep 26
From $4895 per person share twin Oceanview (Cat. B) Suite
Click here for full itinerary and pricing details
Limited Time Savings
Departs 16 Feb 2026
BLACK FRIDAY SAVINGS
Glaciers & Gold Rush
Journey through Alaska’s most breathtaking landscapes, from the glacier-carved fjords of the Inside Passage to the historic ports of Ketchikan, Juneau, and Skagway. Witness the awe-inspiring beauty of Hubbard Glacier before continuing inland to Denali on an unforgettable post-cruise adventure filled with wildlife, scenic rail journeys, and spectacular mountain vistas.
Departs 19 May 2026
The Caribbean with The Ritz-Carlton Yacht Collection
Experience the Caribbean in unparalleled comfort with The Ritz-Carlton Yacht Collection. Glide between celebrated islands and hidden hideaways, from powdery white beaches and turquoise waters to vibrant coral reefs and lush rainforests. Aboard your luxurious superyacht, relax in style while exploring sun-kissed shores, dramatic peaks, and the enchanting rhythms of island life, all with the signature service and comfort of The Ritz-Carlton experience.
View Caribbean 2025/26 Season Sailings
View Caribbean 2026/27 Season Sailings
Pristine Beaches & Vibrant Rhythms
Departs 4 Jan 2026
COMPLIMENTARY AIRFARE*
2026 DEPARTURE
2026 Canada to New Zealand Grand Voyage
Discover the world at a gentler pace on Azamara’s remarkable 114-night Grand Voyage. Departing Vancouver, sail through Alaska, Japan, China, South-East Asia, Australia, and New Zealand before arriving in Auckland. With longer stays, overnight visits, and Extended Destination Days, Azamara gives you more time to connect deeply with every destination.
Click here to view full range of Rooms & Suites, availability and pricing
Your Azamara ship is your boutique hotel at sea, where practically everything is included, and the atmosphere is laid-back. Relax onboard on sun-drenched decks, in the refreshing pool, or in the revitalizing spa. With celebrations, cultural performances, and cocktails, there's never a dull moment onboard.
Where Continents Connect
Departs 27 Aug 2026
FLY FREE OFFER
Mississippi Delta Explorer
Book a Viking River Cruise and you can enjoy either
- FREE FLIGHTS up to AU$5000 per couple, or
- Business Class Air Credit up to AU$5000 per couple, or
- SAVE AU$5000 per couple off your cruise.
Available on 2026, 2027 or 2028 Sailings. T&C apply.
Explore America’s heartland on Viking’s 7-night Mississippi Delta Explorer cruise. Journey from historic Memphis to lively New Orleans, uncovering southern traditions, music and cuisine. Onboard Viking Mississippi, experience contemporary elegance and enriching excursions.
Deluxe Veranda Stateroom
Flights are additional
Departs 21 Feb 2026
2026 SAILING
Cunard Event Voyage – Literature Festival at Sea
Sail aboard Queen Mary 2 for a unique journey where literature takes centre stage. In partnership with The Times and Sunday Times Cheltenham Literature Festival, this special voyage welcomes renowned writers including Jenny Colgan, Peter Frankopan and Tayari Jones. Enjoy engaging Q&As, inspiring discussions and intimate book signings—all while crossing the Atlantic in true Cunard style.
Click here for full itinerary and pricing details
From afternoons of conversation and discovery to evenings of refined relaxation, this is a celebration of stories like no other. Immerse yourself in the written word while savouring Cunard’s legendary service, elegant surroundings and timeless Transatlantic experience.
Celebrate the Written Word
Departs 28 Nov 2026
2026 EVENT VOYAGE
Cunard Event Voyage – Abbey Road at Sea
Be part of Abbey Road at Sea, a unique event voyage from Southampton to New York, celebrating the legendary legacy of Abbey Road with live performances, exclusive exhibitions, and insights from the studio’s award-winning recording engineers.
Click here for full itinerary and pricing details
For 93 years, Abbey Road has been the world’s most iconic recording studio, shaping music and film with unmatched creativity and welcoming the artists who define culture.
Music Fans Aboard
Departs 26 Oct 2026
ONBOARD CREDIT
Viking World Cruise 2026
Adventure from the tropics to temperate wonders on this sweeping 141-night Viking World Cruise aboard the elegant Viking Sky, starting in Florida and ending in Greenwich. Explore 31 countries across the Caribbean, South Pacific, Asia, Africa, and Europe—each stop offering rich culture, history, and scenery at every turn. Enjoy immersive overnight stays, curated excursions, and expert-led enrichment activities that bring each destination to life. With Viking’s signature all-verandah staterooms, relaxing public spaces, and thoughtful inclusions like cultural performances and spa access, this is world exploration reimagined in comfort and ease. It’s an unforgettable global story, and you’re at the helm.
Deluxe Veranda
Departs 22 Dec 2026
2026 EVENT VOYAGE
Cunard Event Voyage - Anthony Inglis and the National Symphony Orchestra
Be immersed in a world of classical music at sea, brought to life by maestro Anthony Inglis and the UK’s National Symphony Orchestra – all while enjoying everything your Cunard Queen has to offer.
Click here for full itinerary and pricing details
On Board Highlights:
• Live performances by the UK’s National Symphony Orchestra, led by Anthony Inglis
• Two evening shows featuring American and British composers
• Flag-waving fun in the Royal Court Theatre during these special concerts
• Cunard Insights talks with Anthony Inglis on his musical career
• Join the choir, rehearse with the orchestra, and perform in the finale
Classical Music Immersion
Departs 5 Sep 2026
2026 EVENT VOYAGE
Cunard Event Voyage – London Theatre at Sea
Step into the spotlight on this special Transatlantic Crossing with Cunard, in partnership with the Olivier Awards. Enjoy exclusive performances, singalongs, and behind-the-scenes workshops with award-winning West End stars, choreographers, and creatives – all culminating in the spectacular one-off event, The Oliviers in Concert.
Click here for full itinerary and pricing details
On Board Highlights:
* Performances and workshops with award-winning stars and creatives
* A fascinating look behind the scenes at what it takes to put a West End show together
* Evenings see the stars take to stage in the Royal Court Theatre
* A series of Cunard Insights talks, discussions, and Q&As
* Much-loved musical singalongs
Olivier Award-Winning Talent
Departs 22 May 2026
Columbia and Snake Rivers: Food, Wine and History
Follow the path of Lewis and Clark along the Columbia and Snake Rivers on a journey rich in flavor, heritage, and natural beauty. This culinary-focused cruise pairs spectacular scenery with regional wines, farm-to-table cuisine, and immersive historical experiences. Explore dramatic canyons, lush vineyards, and storied landmarks while savoring the best of the Pacific Northwest — where every bite and view tells a story.
Flights are additional
Departs 24 Mar 2026
THREE SAILING OPTIONS
LAST CABINS
2026 World Cruise with Princess Cruises
A remarkable 114-night adventure visiting 48 destinations, 31 countries, including 50 UNESCO World Heritage sites across six continents. Experience an iconic Panama Canal transit, cross the International Date Line once and the equator twice! Sail aboard Crown Princess — the largest Princess ship ever to host a World Cruise. Choose the full round-trip from Auckland, or join the liner voyage to or from London (Dover).
Be quick to secure your spot — these are the last cabins available!
06 May 26 – 29 Aug 26 114 nights Auckland Round-trip
From $28,369 pp share twin Interior Stateroom
From $29,635 pp share twin Obstructed Oceanview Stateroom
From $42,869 pp share twin Balcony Stateroom
From $59,445 pp share twin Mini-Suite
06 May 26 – 04 Jul 26 59 nights Auckland to Dover
From $16,505 pp share twin Interior Stateroom
From $24,159 pp share twin Balcony Stateroom
04 Jul 26 – 29 Aug 26 55 nights Dover to Auckland
From $15,405 pp share twin Interior Stateroom
From $20,025 pp share twin Oceanview Stateroom
From $31,545 pp share twin Mini-Suite
A Remarkable Global Journey
Departs 6 May 2026
WORLD CRUISE
World Cruise with Regent
Set sail from Miami aboard the luxurious Seven Seas Mariner for an extraordinary 154-night world cruise that circles the globe and returns you home with a lifetime of memories. Traverse 3 oceans, visit 6 continents, and explore over 40 countries with more than 75 ports of call, including 16 overnight stays in iconic destinations. From the sun-kissed beaches of the South Pacific to the vibrant cultures of Southeast Asia, the historic treasures of Africa, and the charming ports of Europe, each day offers a new adventure. With up to 431 included shore excursions, you'll delve deep into local cultures, cuisines, and landscapes. Aboard the Mariner, indulge in all-suite, all-balcony accommodations, exquisite dining, and personalized service that ensures every moment is exceptional.
Book Early
Departs 10 Jan 2026
The Caribbean with Virgin Voyages
Cruise through the Caribbean with Virgin Voyages, where sun-kissed days meet a curated mix of vibrant ports and laidback hideaways. Sip Cuban coffee in the quirky streets of Key West, dip into the electric blue waters of Bimini’s beach clubs, or explore Mayan ruins and cenotes near Cozumel and Costa Maya. With Virgin Voyages, each sailing has its own flavour of fun, culture, and sea-soaked adventure!
View Caribbean 2025 Oct to Dec Sailings
View Caribbean 2026 Jan to Jun Sailings
View Caribbean 2026 Jul to Dec Sailings
View Caribbean 2027 Jan to Jun Sailings
View Caribbean 2027 Jul to Dec Sailings
Step aboard Virgin Voyages and discover a cruise experience that’s refreshingly different. With over 20+ eateries included, Michelin-inspired menus, boundary-pushing entertainment, and adults-only spaces throughout, life on board is anything but ordinary. Expect elevated design, wellness at your pace, and a cheeky dose of fun from a crew that knows how to keep things light and lively.
Sun, Sea & Island Style
Departs 5 Dec 2025
The Caribbean with Disney Cruise Line
Be captivated by the Caribbean on an unforgettable Disney cruise, where ancient ruins meet vibrant coral reefs. Kayak, swim, and snorkel in crystal-clear waters, or race down water slides at Pelican Plunge on Disney’s Castaway Cay. Experience Bahamian culture at the Goombay Cultural Center and splash through Rush Out Gush Out on Disney's Lookout Cay at Lighthouse Point.
View Caribbean Jan 2026 – Mar 2026 Sailings
View Caribbean Apr 2026 – Sep 2026 Sailings
View Caribbean Oct 2026 – Mar 2027 Sailings
Set sail on a 4- to 10-night adventure from Port Canaveral, Fort Lauderdale, or Galveston, and delight in the magic of Disney, featuring beloved characters, themed dining, Broadway-style shows, action-packed kids' clubs, and lively deck parties for the whole family.
Sun-Splashed Beaches
Departs 17 Jan 2026
Ready to sail away?
We are our first port of call. Here’s how to get in touch...
Sunisa Chanthavong
House of Travel Hobsonville
Sunisa
Melissa Duder
House of Travel Taupo
My travel journey began with a solo adventure to New York at 21-and I've been hooked ever since! Fast forward a few years and I've had the absolute joy of exploring over 20 countries.
From wandering through ancient cities to tasting street food in hidden alleyways, I thrive on discovering new places, flavours, and cultures.
I found my way into the travel industry while searching for a career that truly lit me up-and I've never looked back.
Today, I get to turn wanderlust into reality by crafting unforgettable holidays for our local community and curious travellers from all over the world.
Planning a trip should feel exciting, not overwhelming. I'm here to take the stress out of travel and help you design a getaway that's as unique and joyful as you are.
Got ideas? Let's dream big and make it happen-together!
Melissa
Sarah Martelli
House of Travel Rotorua
Lovely to meet you! My love for travel began early—at 19, I
left New Zealand with a one-way ticket to London to start my OE, and I’ve never
looked back. I spent eight years living overseas, including four incredible
years in London, where I explored Europe extensively. (Barcelona still has my
heart!)
I began my travel career in Melbourne in 2004, and I knew I’d found my dream job. Even now, I still smile every day coming to work—I truly LOVE what I do.
Helping clients plan their adventures brings me so much joy.
I specialise in point-to-point Europe itineraries, and I’m especially
passionate about tours and cruising. Whether it’s your first trip or your
tenth, I’m here to make your journey smooth, exciting, and unforgettable from
start to finish.
I’m known for being friendly, bubbly, and a great listener. I’ll take the time to understand your needs and offer thoughtful advice and suggestions to make your trip the best it can be.
Now based on a dairy farm in Reporoa with my husband and our three young children, I understand the #mumlife juggle—and the importance of taking time out for a well-earned holiday! Having travelled to over 40 countries, I can’t wait to share my experience with you.
Sarah
Jan Arthurs
House of Travel Kapiti Coast
Having worked in the
industry for over 30 years I still thrive on the excitement that builds as I
help plan travel adventures both for my clients and of course myself.
Hearing the anecdotes and stories on your return home continues to feed
my wanderlust passion. I love the challenge of a tricky flight itinerary, and
travel destinations of the beaten track. My passion for exploration and
dedication to service will ensure you experience your dream holiday.
Jan
Our latest cruise travel blogs
Cruise Frequently Asked Questions
How do I choose which type of cruise is right for me
There are three main types of cruising
Ocean Cruises
There is a wide range of itineraries, cruise lines and cruise ships to choose from for those seeking an ocean experience, or an exciting adventure across many countries. Ocean cruising is an amazing holiday where everything you could possibly need is within easy reach.
River Cruises
A leisurely cruise along the world’s waterways is a relaxing, and luxurious, way to travel. Whether you’re navigating across Europe or cruising Southeast Asia’s Mekong River, each new day on a river cruise brings a new experience.
Luxury Cruises
Luxury beyond belief. Soak up Michelin-star fine dining restaurants, butler service, and luxurious suites. Luxury cruising appeals to those travellers demanding an unparalleled, all-inclusive travel experience away from the hustle and bustle of the large crowds
What types of cruises are there?
There are cruises tailored to every type of traveller ie; adults only, couples, families, retirees, singles, large groups etc. Depending on the cruise line will depend on the type of cruise available and what is best suited to the experience you want.
Most offer a full range of activities and facilities to participate in as a family. Kids clubs are also offered in some ships and are focused on keeping children entertained. Be prepared, some are more “kid-friendly” than others -always check with your HOT travel consultant
Many cruise lines have adults only areas, and some are even fully adults only cruise ships. The larger the ship, the more space you will have. If you are looking for something a little smaller and more intimate, your cruising specialist will help you find that.
Can I go on a cruise if I’m travelling alone?
Yes - taking a cruise is a great way to relax and see the world at your own pace. A cruise is a fun and safe environment to meet other people, or just soak up the experience solo. Ask your cruise consultant about what’s best for solo travel and find out about the special add on rates for single occupancy of double staterooms.
Should I check in before I go
YES - we highly recommend checking in online ahead of time. While the process differs between cruise lines, you will usually need to create an account and enter your personal and booking details. It’s a must to do this in advance as you will be provided with a lot of important information to ensure you are fully prepared. This takes the stress out of the boarding process.
You may be offered a choice of a few different boarding times, although some cruise lines do pre-allocate this for you. Your check in process will also outline when your bags are likely to be available once you are on board. This is important as it may not be immediately so you might want to reconsider what you take as carry-on so you have some essentials on hand
What happens when I embark
Like all travel, ensure you arrive at your embarkation port on time (preferably a little earlier) for your allocated boarding time. Make sure you have your boarding passes printed, your luggage tags securely attached to your bags and your passport on hand ready to go.
Look out for your designated terminal, drop off your bags, then make your way through the security process. This is very similar to an airport, with metal detectors and x-rays for smaller carry-on bags.
Once through security, you will approach the check-in counter, where you will have your photo taken and receive your onboard card, which will serve as your cabin key, onboard payment method and onboard ID. Your luggage will be delivered to your cabin during embarkation.
Is cruising expensive?
Like all travel, the cost is dependent on a lot of factors – things like the length of cruise, destination(s), the type of cruise line or room type. But because there is so much variety, there will be a cruise to suit everyone's budget. It can work out to be great value for money compared to a regular fly/stay holiday.
Will I get seasickness?
Most modern cruise ships have stabilizers in place to ensure passenger comfort. Plus, cruise ships will alter their routes in advance to avoid any adverse weather patterns and storms etc.
But if you are prone to motion sickness, you could find yourself getting seasick on your cruise holiday. You could try natural remedies or over-the-counter prescribed medicines to counter motion sickness.
Do I need a passport or visa to cruise
You will require a passport to cruise internationally. Some close to home domestic sailings will only require a valid driver’s license. It is always recommended to have a valid passport whilst cruising and is your responsibility to ensure you have the applicable photo identification. Some countries do require you to obtain a visa in advance if you wish to disembark the ship in port. You will need to check the visa requirements for the countries visited on your cruise itinerary. Countries such as China, Russia, India, Canada and the USA require all New Zealand passport holders to obtain a visa. Always check with your HOT travel consultant and they will direct you to the right information.
Will I save money if I book at the last minute or early?
We recommend that if you are looking for a great deal book your cruise early. Some cruise lines offer great incentives for the early booking travellers. Thery could be things like complimentary room category upgrades, bonuses and discounted prices. Some even do airline flight credits! But these deals are normally for a limited time and will not last. Join our HOT cruise newsletter / email database, and we will let you know when there are offers or special deals available.
Cruise pricing, like most things, reflects supply and demand. The more demand there is for a particular cruise the higher the price will be. Demand could be determined by factors such as the destination, seasons & duration of the cruise holiday.
Like anything, waiting till the last minute does involve risk. If you wait, your cruise may have sold out. Then there is also the possibility of getting the cruise but in a room category that you don’t want. Our expert advice is - book early!
Is there a dress code on board
It will depend on what cruise line you are sailing with. As a rule, casual dress is accepted during the day, with smart casual or formal attire being required at night. Most cruise lines do not accept caps, jandals, bare feet, swimwear or sleepwear in formal dining venues.
Some cruise lines enforce a stricter dress code, with men required to wear jackets and women cocktail attire at dinner. If you do not comply with your cruise line’s dress code, you may be asked to leave a particular venue. Make sure you check with your HOT travel consultant - you don’t want to get caught out
Do cruise ships cater for passengers with accessibility requirement?
Yes, most cruise lines have accessibility assistance in place for passengers with disabilities. Cruise ships typically offer a range of wheelchair-accessible cabins, however, the number of these may be limited. You must advise at time of booking – make sure you speak to your HOT travel consultant and outline any requirements for you or your travelling companions
Some ocean ships can be large, which at times can be difficult for passengers with mobility problems to navigate. To make things easier, on some cruise ships you can rent a scooter or wheelchair for the duration of your cruise. Always check in advance with your HOT travel consultant
Can I smoke onboard a cruise ship?
All cabins and public areas onboard cruise ships are strictly non-smoking / vaping. You can, smoke/ vape in the ship’s designated smoking zones only
If in doubt, ask the staff onboard your ship.
Are my valuables safe on board?
If you bring valuables with you, they are best to be kept in your in-room safe. We also recommend you keep your passport, and any important documents locked in the your safe also.
Are gratuities or tips included?
This depends on the cruise. Your cruise consultant will outline this as part of the booking process. Some holidays include gratuities in the total price, whilst others might require you to pay once you are onboard.
How much luggage can I bring on the cruise?
Cruise lines are not generally concerned about how much luggage you bring onboard, so there are largely no luggage restrictions on cruise ships. But be aware, some staterooms have limited closet space! But remember, if you are travelling by air etc to your departure port, all airlines have weight and ‘number of bag’ restrictions.
Don’t get caught out – make sure you check the details carefully and be aware of any restrictions. Airlines do charge for oversize or excess baggage. Be prepared, check the restrictions with your travel consultant or the airline carrier directly before you book your flights.
Should I book shore excursions or do my own sightseeing?
Talk to your HOT travel consultant, it depends on what you want to do. You have options – you can do the shore activities arranged directly by the ship, as the quality and service offered is guaranteed. A bonus, if the tour is delayed the ship will wait for you before it sets sail again.
You can, however, book shore excursions, whilst on board, or in advance if you want a more structured adventure. Doing your own local sightseeing can be exciting, however you’ll have to pay close attention to time as the ship will not wait for you if you are running late.
What currency is used onboard?
This varies depending on cruise line and destination. You can almost guarantee that the currency on most cruise lines will not be in NZD. Ships based in Australia will usually have AUD onboard. Ships that cruise in a variety of destinations will have a currency to reflect their company's ownership, which could be currencies such as USD or Euro. Make sure you ask your HOT travel consultant in advance, so you are prepared.
What if I require a special diet?
If you have special dietary requirements, you should advise your HOT travel consultant at time of booking. If you do have special requirements, make sure you arrange your meals in advance. However, if you do forget, you can arrange it onboard.
What room type should I book?
A lot of first-time cruisers choose an inside room (internal without a window) mainly due to the cost. However, it is normally only a small difference per day to upgrade to an oceanview room (with a view).
Or investigate an upgrade to a balcony/veranda room which offers floor to ceiling windows that open to allow the fresh ocean air in. Check with your HOT travel consultant
Can I take visitors on board?
Think of a cruise ship like an airplane. No you can’t. Due to immigration and security reasons only registered guests are permitted onboard at all times.
Is there babysitting on board?
Babysitting is available at extra cost on some ships. Many cruise lines will offer popular kids club facilities onboard, and some cater better than others. But if you are on a cruise that is targeted at families will be spoilt for choice for ways to entertain the whole family
Is there WiFI and mobile reception?
Yes you can. Most ships offer Wi-Fi throughout the ship, whilst some only offer in designated areas. Most cruise ships have internet cafes on board. Charges do apply for the use of broadband & because it is based on satellite
Phone Reception is generally only available in ports. Some cruise lines have agreements with land-based phone service companies. If you chose to use this service, you will be paying international roaming rates for these calls. Find out before you go – your HOT travel consultant can help
How do I pay for on board expenses?
Just like many hotels, an onboard account will be set up for you prior to departure. This means all your onboard purchases can be charged to this account. Payment will be made at the end of the cruise.
Are there laundry services on board?
Laundry and cleaning services are always available. It’s either self-service laundry facilities or a professional laundry service. You will find washing machines, dryers, ironing boards, irons and detergent on board. Self-service washing machines & dryers generally tend to be coin operated.
Can I bring alcohol onboard the ship?
You are not allowed to bring alcohol onboard the ships. Duty free and personal alcohol purchased onshore will be collected upon your check in and can be collected on the last day of your cruise. Any Duty- and Tax-Free alcohol purchased on the ship will be held for safekeeping and can be collected on the last day of the cruise.
Not to worry - cruise lines largely offer drink packages so you can purchase drinks onboard. If not, your drinks can be charged to your cruise card.
Can I place a deposit for a cruise booking?
At time of booking you can choose to pay for the cruise in full or pay the minimum per person deposit amount.
When do I need to pay for my cruise in full?
If you have chosen to pay a deposit only, your full payment deadline will be determined by the cruise you book, so please check your Invoice for the final payment due date.
What is included in the price of a cruise?
Cruise holidays are one of the most value for money holidays you could go on. Your transportation, accommodation and main meals are included whilst onboard. Selected activities and entertainment are also included in the price.
There are some additional activities that you may have to pay separately for, like special restaurants & shows. Ask your HOT travel consultant for a full list of inclusions and added extras you can pay for separately
Do I need travel insurance?
YES – we absolutely recommend that you take out comprehensive travel insurance at the time you book your cruise. Your HOT travel consultant can organise a quick and simple quote for you.
Can I book my complete holiday including a cruise?
Your local HOT travel consultant will be able to curate you the perfect holiday making sure that it all works like clockwork. We can organise your flights, transfers, an amazing cruise, then accommodation and add in extras like a tour, car hire or sightseeing etc. This is where using a HOT travel consultant is critical – it’s complex and our consultants are expert and making it the best holiday ever.
How can I cancel or make changes my cruise booking?
We know ‘life’ happens. To cancel your booking, get in contact with your HOT travel consultant as soon as you can. Please note that cancellation fees will apply. Similarly, if you need to make any changes or amendments, we can help, but again, be prepared, change / amendment fees will apply. Some of your booking may be non-refundable.
When is my final payment due?
Your final payment will be due approximately four to five months before departure. You can find all payment amounts and due dates on your Booking Advice.
When will I receive my travel documents?
Approximately one to two weeks before your departure date. These documents will be sent directly to your email. If in doubt, ask your HOT travel consultant. You would have already received your online passenger information to complete well in advance.
Can I hold a cruise booking?
Pricing for cruises is dynamic and is subject to change. Talk to one of our HOT travel consultants and they can talk you through how it can / does work.
How do I book a cruise for more than 4 people, or book multiple staterooms?
Contact a HOT consultant if you are travelling with more than 4 people, you may need two or more rooms – there are also limitations around the age of children being in rooms by themselves etc –ie; children may not be booked in a room on their own. Children must be accompanied by an adult (over the age of 21) in a room.
What if I am cruising with children?
There are various restrictions imposed by cruise liners around ages of children travelling. If you are travelling with a child under the age of 12 months, make sure you let your HOT travel consultant know. There are also some restrictions around travelling if you are pregnant and will depend on what stage you are at, again, contact your travel consultant to find out more as these can vary by cruise liner