Spain 23
Iberian Coast & French Escape
Flights Addiitonal
Departs 20 May 2027
Iberian Odyssey
House of Travel Exclusive Bonus | Up to AU$200 per person Onboard Credit when you book by 28 Sep 26.
FLIGHTS or SAVINGS OFFER
Economy airfares included up to AU$2,800pp
OR
Save AU$2,800pp off your cruise fare
Valid on new bookings for selected 2027, 2028 and 2029 voyages. T&Cs apply.
Experience one of Viking’s most popular ocean and river combinations through Spain and Portugal, including the Douro. From historic cities to vineyard-lined valleys and dramatic coastlines, this journey blends coastal cruising with intimate river exploration. Enjoy a seamless way to see more of the region, with your local House of Travel team ready to help you tailor the holiday that suits you – but get in quick, these departures are selling fast.
Deluxe Veranda Stateroom
& French Balcony
Flights are additional
Departs 1 Dec 2027
Spain & Morocco
Discover the vibrant cultures, rich history, and sun-drenched coastlines of the Iberian Peninsula and Mediterranean on a captivating voyage from Lisbon to Barcelona. Explore the charming riverside city of Leixões, gateway to Porto, before crossing to the exotic allure of Tangier.
Journey along Spain’s spectacular coastline, visiting Cádiz, Málaga, Cartagena, Valencia, and the beautiful island of Palma de Mallorca before arriving in vibrant Barcelona.
Blending Moorish influences, Mediterranean charm, and iconic cultural treasures, this voyage offers the perfect taste of Southern Europe.
Flights Additional
Departs 11 Apr 2027
Spain, the French Riviera & Italy
Journey through the heart of Southern Europe on a captivating voyage from Lisbon to Civitavecchia. Discover the sun-soaked shores of Málaga and Cartagena before crossing the Mediterranean to the glamour of the French Riviera in Villefranche-sur-Mer and the picturesque harbour of Portofino.
Explore the timeless beauty of Tuscany from Livorno, wander the charming coastal town of Porto Santo Stefano, and conclude your journey in Rome, one of the world's most iconic cities.
Blending Mediterranean elegance, historic treasures, and spectacular coastal scenery, this voyage is a feast for the senses.
Flights Additional
Departs 4 Apr 2027
Ultimate Mediterranean
Discover the timeless beauty of Italy, France and Spain with Azamara Cruises. From Florence’s historic treasures to the coastal charm of Marseille and the vibrant energy of Barcelona, this immersive voyage captures the essence of the Mediterranean.
Cruise on Azamara Onward, your boutique hotel at sea, where practically everything is included and the atmosphere is laid-back. You can relax onboard on sun-drenched decks, in the refreshing pool, and revitalizing spa. There's never a dull moment onboard with celebrations, cultural performances, and cocktails!
Interior Stateroom
Flights are additional
Departs 17 Jul 2027
Christmas Markets
Celebrate the magic of Christmas in Europe with AmaWaterways, where festive traditions, twinkling lights, and charming markets bring the season to life. Sail along iconic rivers to enchanting destinations like Vienna, Budapest, and Nuremberg, immersing yourself in centuries-old holiday customs, handcrafted gifts, and seasonal delights. With warm hospitality, elegant surroundings, and unforgettable experiences, this is Christmas celebrated in the most magical way.
7-night Iconic Christmas Markets
Nuremberg to Budapest
Onboard AmaMora
Based on departure 28 Nov 26
From $7639 share twin Window Stateroom
From $9399 share twin French Balcony
7-night Christmas Markets on the Rhine
Amsterdam to Basel
Onboard AmaLucia
Based on departure 26 Nov 26
From $7159 share twin Window Stateroom
From $9559 share twin French Balcony
7-night Magical Christmas Markets of Germany
Nuremberg to Frankfurt
Onboard AmaCerto
Based on departure 22 Dec 27
From $7625 share twin Window Stateroom
From $10,199 share twin French Balcony
FLY FREE up to $2500 per person off on selected Magical Markets of Germany*
*Other sailing dates available. Contact your consultant for full itinerary details, sailing dates and pricing.
Flights Additional
Departs 26 Nov 2026
Signature Rhine Cruises
Experience the magic of the Rhine with AmaWaterways, where every bend of the river reveals fairytale castles, vineyard-clad hills, and charming medieval towns. Journey through iconic destinations like Amsterdam, Cologne, and Strasbourg, immersing yourself in rich culture, history, and local flavours along the way. With award-winning service, exquisite dining, and curated shore excursions, a Rhine River cruise offers a truly enchanting and effortless way to explore Europe.
7-night Captivating Rhine
Onboard AmaSiena
Based on departure 07 Mar 27
From $6329 share twin Window Stateroom
From $8265 share twin French Balcony
7-night Enchanting Rhine
Onboard AmaFiora
Based on departure 10 Jul 27
From $7305 share twin Window Stateroom
From $9239 share twin French Balcony
7-night Swiss Alps & Rhine Castles
Onboard AmaSerena
Based on departure 06 Jul 27
From $6745 share twin Window Stateroom
From $9325 share twin French Balcony
FLY FREE up to $2500 per person off on selected Signature Rhine Cruises*
*Other sailing dates available. Contact your consultant for full itinerary details, sailing dates and pricing.
Flights Additional
Departs 7 Mar 2027
Douro River Escape
Glide through the sun-drenched landscapes of Portugal along the enchanting Douro River, where terraced vineyards, golden hills, and centuries-old villages line the shore. This serene journey blends rich cultural heritage with stunning scenery, offering a taste of traditional wine country and timeless charm. From historic Porto to quaint riverside towns, every moment is steeped in flavour, history, and relaxed elegance.
7 night Enticing Douro - Porto to Porto
Onboard AmaDouro or Ama Sintra
Based on departure 08 Jun 27
From $8835 share twin Panoramic Window Stateroom
FLY FREE up to $2500 per person off on selected Enticing Douro Cruises*
7 night Flavors of Portugal & Spain - Vega de Terron to Porto
Onboard AmaVida
Based on departure 07 Aug 27
From $7549 share twin Window Stateroom
Cruise Savings Included per stateroom**
Other sailing dates available. Contact your consultant for full itinerary details, sailing dates and pricing.
Flights Additional
Departs 20 Nov 2026
The Mediterranean with Explora Journeys
Sailing with Explora Journeys through the Mediterranean blends laid-back luxury with timeless elegance. Glide along sun-drenched coastlines, from charming seaside villages to storied ancient cities, all while enjoying bespoke experiences, world-class cuisine, and curated moments of discovery. With every port, the Mediterranean reveals a new layer of culture, history, and effortless beauty—perfectly complemented by Explora’s signature style and serenity.
View Mediterranean 2026 Aug to Dec Sailings
All inclusive Ultra Luxury
Departs 5 Oct 2026
Portugal, Spain & The Douro River Valley
Any stateroom, on every cruise—bonus $2,000* per person off your Airfare or Save $2000 per person off your cruise fare.
Any Suite in Europe—bonus $3,000* per person off your Airfare or Save $3000 per person off your cruise fare.
T&C apply.
Classic Stateroom
Departs 1 Aug 2027
Northern Europe Grand Odyssey
Inside Stateroom
Flights are additional
Departs 15 Oct 2027
Iberian Discovery: Spain and Portugal with Morocco
Follow in the wake of ancient explorers on this 12-night Signature Yacht Cruise through three of the world’s great seafaring nations. From historic fishing ports and glamorous resort towns to sparkling islands in the Mediterranean, you’ll be immersed in nature, culture, history and gastronomy.
Departing from Barcelona, you’ll sail across the spectacular shores of the Balearic Islands, visit the great cities of Andalusia and cross over into North Africa before finishing your voyage in Lisbon, the second-oldest city in Europe. Cruise through the legendary Strait of Gibraltar, which marks the boundary between two continents and two oceans. Discover sun-kissed beaches, Roman ruins, Moorish castles, whitewashed villages and elaborate cathedrals. Sailing on board the 6-star Scenic Eclipse II means you can dock right in the heart of Seville and fit perfectly among the glamorous superyachts of Puerto Banús, while overnight stays and late departures let you soak up the vibrant nightlife.
Deluxe Veranda Suite
Flights are Additional
Departs 3 Oct 2026
Spain, French Riviera & the Balearic Islands
Tastes of Discovery Voyage with Chef Begoña Rodrigo
From quiet medieval towns to the most famous beach resorts in the world, this Signature Yacht Cruise will show you the best of the Mediterranean. With golden sand, colorful fishing boats and water in a thousand shades of blue, you’ll be immersed in the beauty and the glamour of this spectacular region, elevated by exceptional culinary experiences curated by Michelin Star–recognised Chef Begoña Rodrigo and hosted by Scenic’s renowned culinary team.
Join Scenic's VP of Ocean Hotel Operations, Maritime Master and Top Chef World All-Star, Tom Götter, alongside Michelin Star–recognised Chef Begoña Rodrigo, on this exquisite Signature Yacht Cruise through the heart of the Mediterranean. Departing from Barcelona, your journey takes you to the beautiful beaches of Spain’s Costa Brava, along the French Riviera and into the famed Balearic Islands. Be captivated by the charm of Sanary-sur-Mer, look for movie stars in Cannes and discover another side to the iconic party island of Ibiza. Sailing on the 6-star Scenic Eclipse II, you’ll enjoy unrivalled luxury at every turn and feel right at home docked amongst the superyachts at exclusive marinas. Late departures and an overnight stay let you soak up the vibrant nightlife of the most exciting ports, while exceptional dining experiences showcase Chef Begoña Rodrigo’s creative approach, showcasing her contemporary interpretation of Mediterranean flavours through refined and creative cuisine.
Flights are Additional
Departs 23 Sep 2026
Mediterranean Odyssey
House of Travel Exclusive Bonus | Up to AU$200 per person Onboard Credit when you book by 28 Sep 26.
FLIGHTS or SAVINGS OFFER
Economy airfares included up to AU$2,800pp
OR
Save AU$2,800pp off your cruise fare
Valid on new bookings for selected 2027, 2028 and 2029 voyages. T&Cs apply.
Embark on a timeless journey through the Mediterranean, where history and culture await at every port. Explore the enchanting towns of Tuscany, the ancient wonders of Rome, and the iconic canals of Venice. Indulge in the glamour of the French Riviera, from the elegance of Marseille to the allure of Monte Carlo. Uncover the hidden treasures of Dubrovnik, a medieval gem. Throughout your voyage, enjoy exceptional hospitality and savor exquisite regional cuisine, immersing you in the heart of this remarkable region.
Veranda Stateroom
Flights are additional
Departs 3 Dec 2029
MSC World Cruise 2028
Step aboard the extraordinary 115-Night MSC World Cruise, an epic journey across continents, cultures and oceans. Departing from Genoa, this global itinerary travels through the Mediterranean to Marseille and Barcelona, crosses to the Canary Islands and the Caribbean, then continues through Central and South America — from Cozumel and Costa Rica to Peru, Chile and iconic Easter Island.
The route stretches across the Pacific to New Zealand, the islands of French Polynesia, Tonga and New Caledonia, before exploring Australia and Southeast Asia — including Bali, Vietnam, Thailand, Singapore and Malaysia. Sailing onward through India and the Arabian Peninsula, transiting the historic Suez Canal, and returning to the Mediterranean, the journey concludes in Rome (Civitavecchia).
A remarkable circumnavigation linking legendary cities, remote islands and world wonders in one seamless, bucket-list adventure.
115 Nights World onboard MSC Magnifica
Genoa to Rome
05 Jan - 29 Apr 28
From $39,085 per person share twin Junior Interior Fantastica
Click here for Availability & Best Fares
Flights Additional
Departs 5 Jan 2028
Europe with Aurora Expeditions
Sail Europe the Aurora way — with curiosity, comfort, and connection at the heart of every journey. Whether tracing Viking routes, exploring remote isles off Scotland, or basking in Mediterranean charm, these expeditions offer rare perspectives of Europe’s coastlines. With small ships and expert guides, you’ll enjoy a relaxed yet enriching voyage where every day feels like a discovery.
Sailing 'The Med': A Mediterranean Feast
15 Nights Cruise from Valletta, Malta
19 May 27 - 05 Jun 27
From $25,899 per person share twin, Aurora Stateroom
From $38,845 per person single, Aurora Stateroom
Ports of Call: Valletta, Syracuse, Messina, Palermo, Cagliari, Olbia, Bonifacio, Mahón, Palma de Mallorca, Barcelona
Save up to 50%*
Limited Availability
Aboard Aurora’s small expedition ships, you’ll travel with a team of naturalists, historians, and local experts who bring each destination to life. Enjoy flexible itineraries that adapt to the weather, wildlife, and the unexpected — because true exploration is about following curiosity.
Flights Additional
Departs 19 May 2027
Cruises from Malta
Sailing from Valletta, Malta’s cultural gem, P&O Cruises UK takes you on an unforgettable Mediterranean journey. Explore the stunning coastlines and vibrant cultures, where ancient ruins, charming villages, sun-kissed beaches, and delectable cuisine await.
View Cruises from Malta
2026 Sailings
2027 Sailings
P&O Cruises UK combines British charm with modern cruising comforts. Enjoy elegant dining, West End-style entertainment, and a warm, friendly atmosphere throughout the fleet. Whether you’re relaxing poolside, sampling afternoon tea, or catching live music under the stars, every moment at sea feels effortlessly easy and wonderfully familiar.
Sun, History & Shores
Departs 1 Oct 2026
Cruises from Southampton
Sailing from Southampton, P&O Cruises UK opens the door to a world of discovery. Explore the sun-drenched Canary Islands and Mediterranean, Norway’s stunning fjords, or Europe’s historic coastal cities. With itineraries for every pace — from short escapes to longer adventures — it’s a seamless way to experience incredible destinations.
View Cruises from Southampton
2026 Sailings
2027 Sailings
P&O Cruises UK combines British charm with modern cruising comforts. Enjoy elegant dining, West End-style entertainment, and a warm, friendly atmosphere throughout the fleet. Whether you’re relaxing poolside, sampling afternoon tea, or catching live music under the stars, every moment at sea feels effortlessly easy and wonderfully familiar.
Fjords, Charm & Beaches
Departs 2 Oct 2026
MSC World Cruise 2027
MSC’s world voyages take you across continents, linking together iconic cities, tropical islands, and lesser-known gems. From Mediterranean coastlines to vibrant South American ports, Pacific islands and the highlights of Asia, each itinerary offers a sweeping journey through culture, history, and natural beauty.
Onboard, MSC delivers a comfortable home at sea with all meals, drinks, and entertainment included. Relax with plenty of leisure space, dine on international flavours, and enjoy a lively social atmosphere while the world unfolds around you.
132 Night Cruise onboard MSC Magnifica
Genoa to Warnemunde
05 Jan - 17 May 27
From $40,425 per person share twin Junior Interior Fantastica
Click here for Availability & Best Fares
Flights Additional
Departs 5 Jan 2027
Festive Season on the Douro
Deluxe Stateroom
Flights are additional
Departs 21 Nov 2027
French Riviera, Spain & Ibiza Overnight
Discover the best of the Mediterranean on a stylish escape from Barcelona. Explore the glamour of Cannes, soak up the beauty of Provence from Toulon, wander the vibrant streets of Valencia, and enjoy the laid-back island atmosphere of Ibiza before returning to Barcelona. With sun-drenched coastlines, rich culture and unforgettable scenery, this is Mediterranean cruising at its best.
Flights Additional
Departs 16 May 2027
Easter Voyage to France, Spain & Portugal
Soak up the best of France, Spain and Portugal on a memorable cruise from London Tilbury and back again. Wander the charming streets of Honfleur, discover the famous wine region of Bordeaux and explore Santiago de Compostela from Vigo. Enjoy the lively atmosphere of Cádiz and Málaga before experiencing the colourful streets of Lisbon and the relaxed charm of Oporto. With beautiful coastlines, fascinating history, delicious local flavours and plenty of time to explore, this European escape is packed with wonderful holiday moments.
Regional Coach Transfers available on this cruise – a comfortable, scheduled return service to the London Tilbury International Cruise Terminal. T&C's Apply
Flights Additional
Departs 24 Mar 2027
Douro Delights with Madrid & Lisbon
Cruise through the world's oldest demarcated wine region and take in the stunning views of terraced vineyards and picturesque farms nestled along the dramatic slopes of the glorious Douro Valley.
Highlights of this 13-night Land & River Cruise include a visit to King Ferdinand II's Park and Palace of Pena near the hilltop town of Sintra, a traditional lunch and tasting at Quinta da Pacheca, and a tour of the Palacio da Bolsa, followed by a cocktail reception and traditional Fado performance.
Window Suite
Flights are additional
Departs 5 Jul 2027
AmaWaterways, Avalon, Viking, & Uniworld
MSC Cruises
Regent Seven Seas Cruises
From Dreams to Discovery
Seabourn
Holland America
Celebrity with Royal Caribbean
Ready to sail away?
We are our first port of call. Here’s how to get in touch...
Angela Delany
House of Travel Taupo
Bula, Bonjour, Talofa, Konnichiwa – and welcome!
From the moment I could dream, I dreamed of travel. At just 17, I set out on
that path by diving into my first travel course, and I’ve never looked back.
For the first decade, I poured my heart into everything South Pacific – those
sparkling waters, warm smiles, and sun-soaked cultures became my world.
Now, my map has expanded far beyond the Pacific, and I’m proud to say I sell
the entire world. And what a breathtakingly vast world it is! Over the past 30
years, I’ve been incredibly fortunate to explore some of its most magical
corners – Samoa, Bali, Vietnam, Hawaii, Italy, and Switzerland are just a few
of the places that have left footprints on my soul.
But this journey isn't just about me. It’s about you – your dreams, your adventures, your once-in-a-lifetime moments. I’m here to ignite your excitement, guide your decisions, and help piece together your perfect travel jigsaw. Whether you’re hopping over to Australia, meandering through the Scottish Highlands in a small group, or gliding past alpine peaks on a Swiss rail tour – I’ll be right beside you, making it all seamless.
There’s nothing quite like nabbing that dream tour, then weaving in the best
flights, stopovers, and secret gems to create an itinerary that’s more than a
trip – it’s an experience. Over the years, I’ve learned something simple but
powerful: every place is unique, kindness connects us all, and life’s most
precious souvenirs are the memories we make.
So let’s start building yours.
Angela
Danny Hooper
House of Travel Johnsonville
I have been in the travel Industry for 20 years and am convinced that it
is the most exciting industry to be a part of.
I still get excited about all things travel and love exploring new and exciting
destinations or passing on the knowledge and ideas to customers to ensure they
have the most amazing experience on holiday.
Danny
Sarah Newton
House of Travel Albany
Life is a collection of moments and memories.
Both planning your travel and the journey itself should be enjoyable. I find joy in working with travellers to build holidays that are perfect for them.
Anna O'Dell-Smith
House of Travel Ferrymead
Having travelled extensively I thoroughly enjoy immersing myself in the rich culture of any country I am fortunate enough to visit. Travel is my passion and I love helping clients create an unforgettable experience that is uniquely their own.
I genuinely believe that travel is the only thing you can buy that makes you richer. I enjoy being part of each and every journey. No day is the same in the life of a travel consultant and I relish the challenge that this represents. I am flattered by the number of clients who have come back to me time and time again.
Having travelled to nearly 50 countries, my bucket list is still never ending. I have backpacked my way through the world in my youth as well as enjoying five star luxury in more recent times. I have definitely felt richer from each and every experience. Travel is a way of life, I love what I do and that passion and enthusiasm always translates into the work I put into my clients plans.
Anna
Our latest cruise travel blogs
Cruise Frequently Asked Questions
How do I choose which type of cruise is right for me
There are three main types of cruising
Ocean Cruises
There is a wide range of itineraries, cruise lines and cruise ships to choose from for those seeking an ocean experience, or an exciting adventure across many countries. Ocean cruising is an amazing holiday where everything you could possibly need is within easy reach.
River Cruises
A leisurely cruise along the world’s waterways is a relaxing, and luxurious, way to travel. Whether you’re navigating across Europe or cruising Southeast Asia’s Mekong River, each new day on a river cruise brings a new experience.
Luxury Cruises
Luxury beyond belief. Soak up Michelin-star fine dining restaurants, butler service, and luxurious suites. Luxury cruising appeals to those travellers demanding an unparalleled, all-inclusive travel experience away from the hustle and bustle of the large crowds
What types of cruises are there?
There are cruises tailored to every type of traveller ie; adults only, couples, families, retirees, singles, large groups etc. Depending on the cruise line will depend on the type of cruise available and what is best suited to the experience you want.
Most offer a full range of activities and facilities to participate in as a family. Kids clubs are also offered in some ships and are focused on keeping children entertained. Be prepared, some are more “kid-friendly” than others -always check with your HOT travel consultant
Many cruise lines have adults only areas, and some are even fully adults only cruise ships. The larger the ship, the more space you will have. If you are looking for something a little smaller and more intimate, your cruising specialist will help you find that.
Can I go on a cruise if I’m travelling alone?
Yes - taking a cruise is a great way to relax and see the world at your own pace. A cruise is a fun and safe environment to meet other people, or just soak up the experience solo. Ask your cruise consultant about what’s best for solo travel and find out about the special add on rates for single occupancy of double staterooms.
Should I check in before I go
YES - we highly recommend checking in online ahead of time. While the process differs between cruise lines, you will usually need to create an account and enter your personal and booking details. It’s a must to do this in advance as you will be provided with a lot of important information to ensure you are fully prepared. This takes the stress out of the boarding process.
You may be offered a choice of a few different boarding times, although some cruise lines do pre-allocate this for you. Your check in process will also outline when your bags are likely to be available once you are on board. This is important as it may not be immediately so you might want to reconsider what you take as carry-on so you have some essentials on hand
What happens when I embark
Like all travel, ensure you arrive at your embarkation port on time (preferably a little earlier) for your allocated boarding time. Make sure you have your boarding passes printed, your luggage tags securely attached to your bags and your passport on hand ready to go.
Look out for your designated terminal, drop off your bags, then make your way through the security process. This is very similar to an airport, with metal detectors and x-rays for smaller carry-on bags.
Once through security, you will approach the check-in counter, where you will have your photo taken and receive your onboard card, which will serve as your cabin key, onboard payment method and onboard ID. Your luggage will be delivered to your cabin during embarkation.
Is cruising expensive?
Like all travel, the cost is dependent on a lot of factors – things like the length of cruise, destination(s), the type of cruise line or room type. But because there is so much variety, there will be a cruise to suit everyone's budget. It can work out to be great value for money compared to a regular fly/stay holiday.
Will I get seasickness?
Most modern cruise ships have stabilizers in place to ensure passenger comfort. Plus, cruise ships will alter their routes in advance to avoid any adverse weather patterns and storms etc.
But if you are prone to motion sickness, you could find yourself getting seasick on your cruise holiday. You could try natural remedies or over-the-counter prescribed medicines to counter motion sickness.
Do I need a passport or visa to cruise
You will require a passport to cruise internationally. Some close to home domestic sailings will only require a valid driver’s license. It is always recommended to have a valid passport whilst cruising and is your responsibility to ensure you have the applicable photo identification. Some countries do require you to obtain a visa in advance if you wish to disembark the ship in port. You will need to check the visa requirements for the countries visited on your cruise itinerary. Countries such as China, Russia, India, Canada and the USA require all New Zealand passport holders to obtain a visa. Always check with your HOT travel consultant and they will direct you to the right information.
Will I save money if I book at the last minute or early?
We recommend that if you are looking for a great deal book your cruise early. Some cruise lines offer great incentives for the early booking travellers. Thery could be things like complimentary room category upgrades, bonuses and discounted prices. Some even do airline flight credits! But these deals are normally for a limited time and will not last. Join our HOT cruise newsletter / email database, and we will let you know when there are offers or special deals available.
Cruise pricing, like most things, reflects supply and demand. The more demand there is for a particular cruise the higher the price will be. Demand could be determined by factors such as the destination, seasons & duration of the cruise holiday.
Like anything, waiting till the last minute does involve risk. If you wait, your cruise may have sold out. Then there is also the possibility of getting the cruise but in a room category that you don’t want. Our expert advice is - book early!
Is there a dress code on board
It will depend on what cruise line you are sailing with. As a rule, casual dress is accepted during the day, with smart casual or formal attire being required at night. Most cruise lines do not accept caps, jandals, bare feet, swimwear or sleepwear in formal dining venues.
Some cruise lines enforce a stricter dress code, with men required to wear jackets and women cocktail attire at dinner. If you do not comply with your cruise line’s dress code, you may be asked to leave a particular venue. Make sure you check with your HOT travel consultant - you don’t want to get caught out
Do cruise ships cater for passengers with accessibility requirement?
Yes, most cruise lines have accessibility assistance in place for passengers with disabilities. Cruise ships typically offer a range of wheelchair-accessible cabins, however, the number of these may be limited. You must advise at time of booking – make sure you speak to your HOT travel consultant and outline any requirements for you or your travelling companions
Some ocean ships can be large, which at times can be difficult for passengers with mobility problems to navigate. To make things easier, on some cruise ships you can rent a scooter or wheelchair for the duration of your cruise. Always check in advance with your HOT travel consultant
Can I smoke onboard a cruise ship?
All cabins and public areas onboard cruise ships are strictly non-smoking / vaping. You can, smoke/ vape in the ship’s designated smoking zones only
If in doubt, ask the staff onboard your ship.
Are my valuables safe on board?
If you bring valuables with you, they are best to be kept in your in-room safe. We also recommend you keep your passport, and any important documents locked in the your safe also.
Are gratuities or tips included?
This depends on the cruise. Your cruise consultant will outline this as part of the booking process. Some holidays include gratuities in the total price, whilst others might require you to pay once you are onboard.
How much luggage can I bring on the cruise?
Cruise lines are not generally concerned about how much luggage you bring onboard, so there are largely no luggage restrictions on cruise ships. But be aware, some staterooms have limited closet space! But remember, if you are travelling by air etc to your departure port, all airlines have weight and ‘number of bag’ restrictions.
Don’t get caught out – make sure you check the details carefully and be aware of any restrictions. Airlines do charge for oversize or excess baggage. Be prepared, check the restrictions with your travel consultant or the airline carrier directly before you book your flights.
Should I book shore excursions or do my own sightseeing?
Talk to your HOT travel consultant, it depends on what you want to do. You have options – you can do the shore activities arranged directly by the ship, as the quality and service offered is guaranteed. A bonus, if the tour is delayed the ship will wait for you before it sets sail again.
You can, however, book shore excursions, whilst on board, or in advance if you want a more structured adventure. Doing your own local sightseeing can be exciting, however you’ll have to pay close attention to time as the ship will not wait for you if you are running late.
What currency is used onboard?
This varies depending on cruise line and destination. You can almost guarantee that the currency on most cruise lines will not be in NZD. Ships based in Australia will usually have AUD onboard. Ships that cruise in a variety of destinations will have a currency to reflect their company's ownership, which could be currencies such as USD or Euro. Make sure you ask your HOT travel consultant in advance, so you are prepared.
What if I require a special diet?
If you have special dietary requirements, you should advise your HOT travel consultant at time of booking. If you do have special requirements, make sure you arrange your meals in advance. However, if you do forget, you can arrange it onboard.
What room type should I book?
A lot of first-time cruisers choose an inside room (internal without a window) mainly due to the cost. However, it is normally only a small difference per day to upgrade to an oceanview room (with a view).
Or investigate an upgrade to a balcony/veranda room which offers floor to ceiling windows that open to allow the fresh ocean air in. Check with your HOT travel consultant
Can I take visitors on board?
Think of a cruise ship like an airplane. No you can’t. Due to immigration and security reasons only registered guests are permitted onboard at all times.
Is there babysitting on board?
Babysitting is available at extra cost on some ships. Many cruise lines will offer popular kids club facilities onboard, and some cater better than others. But if you are on a cruise that is targeted at families will be spoilt for choice for ways to entertain the whole family
Is there WiFI and mobile reception?
Yes you can. Most ships offer Wi-Fi throughout the ship, whilst some only offer in designated areas. Most cruise ships have internet cafes on board. Charges do apply for the use of broadband & because it is based on satellite
Phone Reception is generally only available in ports. Some cruise lines have agreements with land-based phone service companies. If you chose to use this service, you will be paying international roaming rates for these calls. Find out before you go – your HOT travel consultant can help
How do I pay for on board expenses?
Just like many hotels, an onboard account will be set up for you prior to departure. This means all your onboard purchases can be charged to this account. Payment will be made at the end of the cruise.
Are there laundry services on board?
Laundry and cleaning services are always available. It’s either self-service laundry facilities or a professional laundry service. You will find washing machines, dryers, ironing boards, irons and detergent on board. Self-service washing machines & dryers generally tend to be coin operated.
Can I bring alcohol onboard the ship?
You are not allowed to bring alcohol onboard the ships. Duty free and personal alcohol purchased onshore will be collected upon your check in and can be collected on the last day of your cruise. Any Duty- and Tax-Free alcohol purchased on the ship will be held for safekeeping and can be collected on the last day of the cruise.
Not to worry - cruise lines largely offer drink packages so you can purchase drinks onboard. If not, your drinks can be charged to your cruise card.
Can I place a deposit for a cruise booking?
At time of booking you can choose to pay for the cruise in full or pay the minimum per person deposit amount.
When do I need to pay for my cruise in full?
If you have chosen to pay a deposit only, your full payment deadline will be determined by the cruise you book, so please check your Invoice for the final payment due date.
What is included in the price of a cruise?
Cruise holidays are one of the most value for money holidays you could go on. Your transportation, accommodation and main meals are included whilst onboard. Selected activities and entertainment are also included in the price.
There are some additional activities that you may have to pay separately for, like special restaurants & shows. Ask your HOT travel consultant for a full list of inclusions and added extras you can pay for separately
Do I need travel insurance?
YES – we absolutely recommend that you take out comprehensive travel insurance at the time you book your cruise. Your HOT travel consultant can organise a quick and simple quote for you.
Can I book my complete holiday including a cruise?
Your local HOT travel consultant will be able to curate you the perfect holiday making sure that it all works like clockwork. We can organise your flights, transfers, an amazing cruise, then accommodation and add in extras like a tour, car hire or sightseeing etc. This is where using a HOT travel consultant is critical – it’s complex and our consultants are expert and making it the best holiday ever.
How can I cancel or make changes my cruise booking?
We know ‘life’ happens. To cancel your booking, get in contact with your HOT travel consultant as soon as you can. Please note that cancellation fees will apply. Similarly, if you need to make any changes or amendments, we can help, but again, be prepared, change / amendment fees will apply. Some of your booking may be non-refundable.
When is my final payment due?
Your final payment will be due approximately four to five months before departure. You can find all payment amounts and due dates on your Booking Advice.
When will I receive my travel documents?
Approximately one to two weeks before your departure date. These documents will be sent directly to your email. If in doubt, ask your HOT travel consultant. You would have already received your online passenger information to complete well in advance.
Can I hold a cruise booking?
Pricing for cruises is dynamic and is subject to change. Talk to one of our HOT travel consultants and they can talk you through how it can / does work.
How do I book a cruise for more than 4 people, or book multiple staterooms?
Contact a HOT consultant if you are travelling with more than 4 people, you may need two or more rooms – there are also limitations around the age of children being in rooms by themselves etc –ie; children may not be booked in a room on their own. Children must be accompanied by an adult (over the age of 21) in a room.
What if I am cruising with children?
There are various restrictions imposed by cruise liners around ages of children travelling. If you are travelling with a child under the age of 12 months, make sure you let your HOT travel consultant know. There are also some restrictions around travelling if you are pregnant and will depend on what stage you are at, again, contact your travel consultant to find out more as these can vary by cruise liner
