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Sydney, Australia
Bali, Indonesia

Asia & South Pacific

Komodo & the Australian Coast

Discover the wonders of Indonesia and Australia’s iconic coastline, from Komodo dragons to the Great Barrier Reef. Explore vibrant cultures, stunning islands and coastal cities including Darwin and Brisbane on this enriching Viking voyage.

Departs

  • 25 Nov 26 | Choose from a range of dates in 2026–28 including reverse itinerary options. Ask your consultant or visit in-store for details on departure dates, sailings, and pricing.

Deal Inclusions

  • 16 night cruise onboard Viking Orion from Bali to Sydney

Viking Onboard Inclusions

  • One complimentary shore excursion in every port of call
  • All onboard meals, featuring regional specialties & always available classics
  • Free Wi-Fi (connection speed may vary)
  • Beer, wine & soft drinks with onboard lunch & dinner
  • 24-hour specialty coffees, teas & bottled water
  • Alternative restaurant dining at no extra charge
  • 24-hour room service
  • Self-service launderettes
  • Visits to UNESCO Sites
  • Enrichment lectures & Destination Performances
  • Complimentary access to The Nordic Spa & Fitness Center
  • Onboard Gratuities
  • Port taxes & fees

Cruise Itinerary

Embark your ship and settle into your stateroom. With a thriving arts scene, lush beauty and magnificent seaside vistas, Bali has long beckoned travelers in search of ultimate beauty. The island’s rich Hindu culture has forever held that gods live in all things natural—from mountains to streams to pebbles on the beach—lending the island a peaceful air. Denpasar is the island’s thriving capital. Founded as a market town, it still bustles with colorful stalls and vast emporiums selling bright sarongs and intricately patterned batik.

Lombok exudes a relaxed atmosphere in a tropical setting. Wood carvers, potters and other artisans keep artistic traditions alive, finding endless inspiration in the lush forests, the soothing sands and the soaring peak of Mt. Rinjani, the nation’s second-tallest volcano. The crafts of the island are steeped in the artistry of the indigenous Sasak people. The island is also home to pearl divers who pluck these treasures from the sea and offer them for sale. On the western shore, Senggigi is home to the island’s best beach, stretching several miles along a lush, green coast.

Komodo is one of the world’s most unique and prehistoric-feeling national parks with a magnificent menagerie of wildlife. Its most famous denizen is the legendary Komodo dragon, the largest lizard in the world. These breathtaking creatures can grow up to ten feet long and typically weigh about 150 pounds. Gentler-looking animals also roam, including the island’s graceful Timor deer, beautiful wild horses and stout little boars. Resident giant fruit bats, also known as flying foxes, are a sight to behold with their jet-black capes.

Follow in the footsteps of Indonesia’s indigenous people and sail the Timor Sea. This stretch of water shares its name with the independent state of East Timor, which lies to its north. Enjoy the amenities of your ship as you sail. Perhaps take a breath of fresh air on a brisk walk around the Promenade or begin your day with a workout in the well-equipped Fitness Center.

Darwin is the cultural hub of the continent’s northernmost region. The laid-back city got its name after the HMS Beagle sailed into the harbor during a surveying expedition in 1839. The famed naturalist Charles Darwin was so esteemed that its captain named this newest discovery for him. Today, it is the largest city in the thinly populated Northern Territory state. It boasts a rich and lively arts and culture scene, much of it centered on the Museum and Art Gallery of the Northern Territory. Its collection of art and artifacts reflects the region and its indigenous people.

Darwin may be far removed from Australia’s other provincial capitals, but it is proudly cosmopolitan. Its varied museums highlight the rich history and abundant marine life. The Royal Flying Doctor Service museum chronicles the organization’s part in World War II and illuminates its current role in the bush. On the waterfront, the Indo-Pacific Marine Exhibition recreates various underwater ecosystems, each one self-sustaining with no feeding or filtration, providing unique insight into fascinating aquatic worlds.

Trace the route of early civilizations as you sail the Arafura Sea. During the Ice Age, entire populations were once able to walk between continents, exchanging languages and customs. Meet fellow guests and listen to the soothing sounds of classical music in the Living Room, an ideal setting for relaxation. Enjoy a cup of coffee or sip on a refreshing cocktail. 

Thursday Island was once home to a thriving pearl fishing industry. From the late 19th century, divers came from Japan, Malaysia and India to harvest these precious stones. The diving has declined, but traces of Asia’s diverse influences remain. The island’s Green Hill Fort was built during the 1890s with growing concerns of a potential Russian invasion. The fort was shut down just 30 years later and reactivated during World War II as a wireless station. Many islanders, still to this day, abide by a no-footwear policy out of respect for the spirits of their ancestors.

Traverse the mineral-rich waters of the Coral Sea, where the world-renowned Great Barrier Reef welcomes divers to explore its spectacular marine life. Admire the views as you sail today and enjoy an al fresco dining experience. The Aquavit Terrace serves a range of International fare and casual dining favorites, as well as a range of superb cocktails inspired by our destinations.

Queensland’s seaside resort town, Cairns is the gateway to a rich array of natural beauty onshore and off. Catamarans take marine lovers to the Great Barrier Reef; stretching for 1,400 miles, it is the largest continuous coral reef system on Earth. Inland, the wet tropics have given rise to Daintree and Kuranda National Parks, vast rainforest systems of extraordinary biodiversity and a profusion of birdlife. For all its appeal to outdoor enthusiasts, Cairns’ thriving culture is a pleasure to absorb from the outdoor cafés or along the scenic waterfront promenade.

Townsville is the unofficial capital of North Queensland and a favorite cultural center. The city’s location on the banks of the Ross River and along the shores of Cleveland Bay hints at the local love of outdoor life. Riverway, a path-lined green park that traces the Ross, leads walkers and joggers past scenic views and the city’s original wharves and ports. Nearby, The Strand, a tranquil walkway, follows the long tropical beach. And no matter which corner of Townsville you are exploring, the red sandstone monolith of Castle Hill is always in view.

The Whitsunday archipelago emerges from the Coral Sea amid the Great Barrier Reef. The seafaring Ngaro people called this paradise home until 1870 and hunted these waters in bark canoes. Nature’s brushstrokes are astonishing here: pure-white sands meet cerulean waters, swirling together at sandbars to merge into a palette of turquoise, cream and emerald-green hills. Glassy, invigorating and impossibly blue, the waters provide the ideal oasis for relaxing and idling away a few hours on the beach.

Trace the scenic Australian coastline, indigenous people inhabited the continent for 60,000 years prior to European discovery. Renew your body, mind and spirit in our Scandinavian-inspired Spa, a Nordic sanctuary of holistic wellness, today while at sea. Whether you unwind in the Sauna, refresh in the Snow Grotto or take a dip in the Thermal Pool, you will feel recharged and revitalized.

The capital of Queensland, Brisbane is situated on its namesake river and spreads over picturesque hills rising from Moreton Bay. One of the oldest cities in Australia, its first European settlers were the secondary offenders from the Sydney penal colony. In addition to its riverside skyscrapers, the city is host to some decidedly less dramatic architecture: the quaint Queenslander homes characterized by their terraces and raised living spaces. Art galleries, museums and beloved musical venues also make the city one of Australia’s most vibrant and active cultural centers.

Follow the route of English explorer James Cook, who famously laid eyes on Australia’s “Sunshine Coast” from the deck of the HMS Endeavour. As you sail, explore our well-curated Library, tucked in a private alcove of the Living Room, and select from a broad range of titles. Read a book by the Main Pool, a calming oasis in any weather with its retractable roof, allowing for year-round swimming.

Newcastle boasts some of the most picturesque coastal vistas in Australia. The city was built on coal export and remains a major exporter. But locals care more about soaking up the spectacular outdoors. High cliffs, well-kept green parks and long stretches of beach grace these shores. And the people of Newcastle know how to keep connected to their breathtaking surroundings: They have built ocean baths along the shore that collect sea water during high tide. Nearby, in one of the country’s first wine regions, the vintners of Hunter Valley bottle some of the coast’s favorites.

Bid farewell to your fellow guests and journey home. Or spend more time exploring, perhaps joining one of our extensions.

Cabin Types

from Auckland

Veranda Stateroom

King size bed with luxury linens & pillows, private veranda, free wi-fi, 42" flat-screen tv and complementary Movies on Demand, outlets & USB ports, Mini-bar, security safe, hair dryer, direct-dial satellite phone & cell service, large private bathroom with spacious glass-enclosed shower, heated bathroom floor & anti-fog mirror, purified water refilled daily, twice-daily housekeeping, 24-hour room service.

Bali, Indonesia

Ocean Cruise

from $A6295 per person share twin

  • Includes Savings of $2400 per couple
  • Choose from a range of dates in 2026–28 including reverse itinerary options. Ask your consultant or visit in-store for details on departure dates, sailings, and pricing.
  • Travel 25 Nov - 11 Dec 26

Deluxe Veranda Stateroom

King size bed with luxury linens & pillows, private veranda, priority booking of spa treatment, 1 guaranteed priority reservation at each alternative restaurant, free wi-fi, 42" flat-screen tv and complementary Movies on Demand, outlets & USB ports, Mini-bar, security safe, hair dryer, direct-dial satellite phone & cell service, large private bathroom with spacious glass-enclosed shower, heated bathroom floor & anti-fog mirror, purified water refilled daily, twice-daily housekeeping, 24-hour room service.

Bali, Indonesia

Ocean Cruise

from $A6595 per person share twin

  • Includes Savings of $2400 per couple
  • Choose from a range of dates in 2026–28 including reverse itinerary options. Ask your consultant or visit in-store for details on departure dates, sailings, and pricing.
  • Travel 25 Nov - 11 Dec 26

Penthouse Veranda

King size bed with luxury linens & pillows, private veranda, priority booking of spa treatment, priority reservation at each alternative restaurant, free wi-fi, 42" flat-screen tv, outlets & USB ports, Mini-bar, security safe, hair dryer, direct-dial phone & cell service, private bathroom with glass-enclosed shower, heated bathroom floor & anti-fog mirror, purified water, twice-daily housekeeping, welcome bottle of champagne, 24-hour room service, In-suite binoculars, coffee brewer & Norwegian blanket.

Bali, Indonesia

Ocean Cruise

from $A7995 per person share twin

  • Includes Savings of $2400 per couple
  • Choose from a range of dates in 2026–28 including reverse itinerary options. Ask your consultant or visit in-store for details on departure dates, sailings, and pricing.
  • Travel 25 Nov - 11 Dec 26

Please note: Stateroom images and features are samples only. Actual furniture, fixtures, colors, configurations and window/porthole views may vary.

Terms and Conditions

All cruise packages are based on Twin share, inside cabin and costs are per person. Availability is current as at 19 Mar 26 and deals are available until date shown or until sold out. Space is strictly limited and is subject to availability at time of booking. On board credit where shown is per cabin & must be spent on board and is not refundable in cash. All passengers are bound by the individual cruise lines terms & conditions, please ask your consultant for a full copy. Current Deals must be paid in full at time of booking or deposit dates as shown. All passengers must have a valid passport with more than 6 months validity at the end of their holiday. Travel insurance should be taken out at time of booking to cover in the event of any unforeseen cancellation. Included airfares are based on special non refundable economy fares, ground transfers are not included unless specified, any hotels included are on a room only basis unless specified. Hotels in certain destinations in Europe, USA and Asia may require local tourist taxes or resort fees payable at check in, We aim to give an indication of these where possible, but unfortunately you cannot pre pay this aspect of the hotel rate and must settle at check in. ESTA Visas are required for Itineraries visiting USA ,Canada, India, China, Vietnam, Schengen states & Sri Lanka. Visa costs are not included. Passports must be valid at least 6 months after the end of your holiday, If travelling on a non NZ passport other visas + NZ re-entry permits may also be required, please check with applicable embassy. Passport validity, Visas, Vaccinations and health requirements are the responsibility of the passengers. Individual cruise line T&C will apply based on the cruise line booked.

 

Viking Terms and Conditions

OCEAN OFFERS TERMS & CONDITIONS

TERMS & CONDITIONS APPLICABLE FOR BOOKINGS MADE BETWEEN 02 DECEMBER 2025 – 31 MARCH 2026 AT 6pm (AEDT) ON ALL OCEAN SAILINGS (2025-2028)

  • Prices are per person, in Australian dollars and for Australian and New Zealand residents only. They are based on double occupancy and correct at time of printing. Prices include all advertised discounts, and all offers are subject to availability and may be withdrawn at any time. All offers are only valid for new bookings and only on selected departures made between 02 December 2025 – 31 March 2026 at 6pm (AEDT) unless sold out prior.
  • A partially refundable deposit of AU$1,000 per person (in the form of a future cruise voucher less a AU$100 cancellation fee) is required to secure a confirmed reservation within 3 days of booking otherwise reservation may automatically cancel.
  • Once deposit payment has been made, standard cancellation penalties apply. When booking airfares through Viking (including when taking advantage of a special offer that includes air travel), standard airline cancellation fees also apply.
  • Displayed prices indicate the lowest available pricing across all available sailings from 2025 to 2028 and may have different offers applicable from those advertised for the promoted sailing years. Pricing for each itinerary can vary at short notice as availability changes and sailings close for the current season.
  • Complete terms and conditions may be found in the Passenger Ticket Contract.

Flexible Deposit Policy (01 April 2024 – 31 March 2026 at 6pm AEDT) Terms & Conditions.

  • Our flexible deposit policy applies to new reservations only made between 01 April 2024 – 31 March 2026 at 6pm AEDT and is combinable with all other Viking offers available.
  • Under our flexible deposit policy, qualified guests can cancel their booking before final payment due date and receive deposit back in the form of a future cruise voucher less a $100 per person cancellation fee.
  • Guests will have 24 months to select their new date and use their Future Cruise Voucher to make a new reservation on any river, ocean, or expedition cruise.
  • When booking airfares through Viking (including when taking advantage of a special offer that includes air travel), standard airline cancellation fees will also apply. In some cases, airfares will be non-refundable. In the event of cancellation, these fees will be deducted from the deposit paid, and therefore the future cruise voucher issued.
  • The future cruise voucher can be used on any new Viking cruise and will be applied at booking and must be redeemed by the expiration date prior to final payment.
  • The future cruise voucher has no cash value and will be applied as a ’Booking Discount’.
  • Once the voucher is redeemed, it cannot be re‐issued or used towards another cruise, and any unused balance of the voucher is lost and has no cash value.
  • Valid future cruise voucher is non-transferable.

 

APPLICABLE FOR BOOKINGS MADE BETWEEN 02 DECEMBER 2025 – 31 MARCH 2026 AT 6pm (AEDT) ON 2026, 2027 & 2028 OCEAN SAILINGS ONLY.

Companion Fly Free Economy Flights up to the value of AU$2,500 when booking flights with Viking.

  • Companion Fly Free is economy flight(s) for one guest up to the value of AU$2,500 to/from Australia/New Zealand.
  • If the flight cost exceeds AU$2,500 for that guest, the guest will cover the difference, to be paid at the time of flight booking.
  • If flights are cheaper than AU$2,500 for that guest, the unused portion of the air funds will be waived and cannot be transferred towards any other portion of the booking or any other person.
  • A guest can request the AU$2,500 to be used towards a flight upgrade from economy to a higher cabin class (booked through Viking) with AU$2,500 off the higher cabin airfare. The difference in flight cost must be covered by the guest and be paid at the time of flight booking.
  • Applicable if flights are booked through Viking and must be booked in conjunction with a selected 2026/2027/2028 Viking Ocean cruise.
  • Flights are Viking’s choice of airline for selected major gateways in AU/NZ: ADL/AKL/BNE/CBR/CHC/CNS/DRW/HBA/LST/MEL/OOL/PER/SYD/WLG.
  • Guests must return their air form to Viking within 14 business days of receiving request for flights, otherwise Viking reserve the right to remove the free air promo and apply the respective in lieu of flights discount.
  • Guest may not request to change to flights included promotion post campaign end date of 31 March 2026.
  • Viking will reach out to you or your travel advisor once flights are in the date range, at this point you may nominate your preferred departure/arrival dates.
  • Both guests must be on the same airline booking (PNR) and fly together in both directions, in the same cabin class.
  • Guests within the same booking must select the same offer.
  • Solo guests for Ocean cruises can use up to AU$2,500 towards their flights. Any unused portion of the air funds will be waived and cannot be transferred towards any other portion of the booking or any other person or booking.
  • Flight offers and the deposit amount varies for World Cruises and Grand Journeys.
  • Companion Fly Free offer excludes the Australia & New Zealand, Komodo & the Australian Coast, Grand Australia Circumnavigation, Mediterranean Getaway and Viking World Cruise/Discovery/Journey/Voyage itineraries.
  • Valid on bookings made between 02 December 2025 – 31 March 2026 at 6pm (AEDT).
  • Please use code CFE25 to activate the Companion Fly Free offer when booking online or via the Contact Centre.
  • Guests can only redeem one offer either Fly Free OR Business Class Air Credit OR Save and book Cruise Only.
  • If no code is selected when booking via online, the Companion Fly Free offer will be applied.

Business Class Air Credit up to the value of AU$2,500 when booking flights with Viking.

  • Guests receive a combined total of AU$2,500 Business Class Air Credit per booking towards their business class airfare with the difference to be covered by the guest and to be paid at the time of flight booking.
  • Any unused portion of the Business Class Air Credit will be waived and cannot be transferred towards any other portion of the booking or any other person.
  • Applicable if flights are booked through Viking and must be booked in conjunction with a selected 2026/2027/2028 Viking Ocean cruise.
  • Flights are Viking’s choice of airline for selected major gateways in AU/NZ: ADL/AKL/BNE/CBR/CHC/CNS/DRW/HBA/LST/MEL/OOL/PER/SYD/WLG.
  • Guest must return their air form to Viking within 14 business days of receiving request for flights, otherwise Viking reserve the right to remove the free air promo and apply the respective in lieu of flights discount.
  • Guest may not request to change to Business Class Air Credit promotion post campaign end date of 31 March 2026.
  • Viking will reach out to you or your travel advisor once flights are in the date range, at this point you may nominate your preferred departure/arrival dates.
  • Both guests must be on the same airline booking (PNR) and fly together in both directions, in the same cabin class.
  • Guests within the same booking must select the same offer.
  • Solo guests for Ocean cruises can use up to AU$2,500 per booking towards their Business Class flights. Any unused portion of the air funds will be waived and cannot be transferred towards any other portion of the booking or any other person or booking.
  • Valid on bookings made between 02 December 2025 - 31 March 2025 at 6pm (AEDT), excluding Australia & New Zealand, Komodo & the Australian Coast, Grand Australia Circumnavigation, Mediterranean Getaway and Viking World Cruise/Discovery/Journey/Voyage itineraries.
  • Please use code CFB25 to activate the Business Class Air Credit offer when booking online or via the Contact Centre.
  • Guests can only redeem one offer either Fly Free OR Business Class Air Credit OR Save and book Cruise Only.
  • If no code is selected when booking via online, the Companion Fly Free offer will be applied.

Save AU$2,500 and book flights independently.

  • Guest booking is eligible to get a total discount of AU$2,500 per booking off the cruise fare at the time of booking in lieu of the Companion Free Economy Class flights.
  • Solo guests will receive a dollar discount of AU$2,500 per booking off the cruise fare instead of the free companion flights.
  • Guests within the same booking must select the same offer.
  • Guests book their own flights independently of Viking.
  • Guest may not request to change to flights included promotion post campaign end date of 31 March 2026.
  • Valid on bookings made between 02 December 2025 – 31 March 2026 at 6pm (AEDT), excluding the Australia & New Zealand, Komodo & the Australian Coast, Grand Australia Circumnavigation, Mediterranean Getaway and Viking World Cruise/Discovery/Journey/Voyage itineraries.
  • Please use code CRX25 to activate the In Lieu of Flights offer when booking online or via the Contact Centre.
  • Guests can only redeem one offer either Fly Free OR Business Class Air Credit OR Save and book Cruise Only.
  • If no code is selected when booking via online, the Companion Fly Free offer will be applied.

 

HOT CODE: CMPVIK090226

 

 

 

 

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Frequently Asked Questions

How do I choose which type of cruise is right for me
There are three main types of cruising

Ocean Cruises
There is a wide range of itineraries, cruise lines and cruise ships to choose from for those seeking an ocean experience, or an exciting adventure across many countries. Ocean cruising is an amazing holiday where everything you could possibly need is within easy reach.

River Cruises
A leisurely cruise along the world’s waterways is a relaxing, and luxurious, way to travel. Whether you’re navigating across Europe or cruising Southeast Asia’s Mekong River, each new day on a river cruise brings a new experience.  

Luxury Cruises
Luxury beyond belief. Soak up Michelin-star fine dining restaurants, butler service, and luxurious suites. Luxury cruising appeals to those travellers demanding an unparalleled, all-inclusive travel experience away from the hustle and bustle of the large crowds

What types of cruises are there?
There are cruises tailored to every type of traveller ie; adults only, couples, families, retirees, singles, large groups etc.  Depending on the cruise line will depend on the type of cruise available and what is best suited to the experience you want. 

Most offer a full range of activities and facilities to participate in as a family. Kids clubs are also offered in some ships and are focused on keeping children entertained.  Be prepared, some are more “kid-friendly” than others -always check with your HOT travel consultant 

Many cruise lines have adults only areas, and some are even fully adults only cruise ships.  The larger the ship, the more space you will have. If you are looking for something a little smaller and more intimate, your cruising specialist will help you find that.

Can I go on a cruise if I’m travelling alone?
Yes - taking a cruise is a great way to relax and see the world at your own pace. A cruise is a fun and safe environment to meet other people, or just soak up the experience solo. Ask your cruise consultant about what’s best for solo travel and find out about the special add on rates for single occupancy of double staterooms.

Should I check in before I go
YES - we highly recommend checking in online ahead of time. While the process differs between cruise lines, you will usually need to create an account and enter your personal and booking details. It’s a must to do this in advance as you will be provided with a lot of important information to ensure you are fully prepared. This takes the stress out of the boarding process.

You may be offered a choice of a few different boarding times, although some cruise lines do pre-allocate this for you.  Your check in process will also outline when your bags are likely to be available once you are on board. This is important as it may not be immediately so you might want to reconsider what you take as carry-on so you have some essentials on hand 

What happens when I embark
Like all travel, ensure you arrive at your embarkation port on time (preferably a little earlier) for your allocated boarding time. Make sure you have your boarding passes printed, your luggage tags securely attached to your bags and your passport on hand ready to go.  

Look out for your designated terminal, drop off your bags, then make your way through the security process. This is very similar to an airport, with metal detectors and x-rays for smaller carry-on bags.  

Once through security, you will approach the check-in counter, where you will have your photo taken and receive your onboard card, which will serve as your cabin key, onboard payment method and onboard ID. Your luggage will be delivered to your cabin during embarkation.

Is cruising expensive?
Like all travel, the cost is dependent on a lot of factors – things like the length of cruise, destination(s), the type of cruise line or room type.  But because there is so much variety, there will be a cruise to suit everyone's budget.  It can work out to be great value for money compared to a regular fly/stay holiday.

Will I get seasickness?
Most modern cruise ships have stabilizers in place to ensure passenger comfort. Plus, cruise ships will alter their routes in advance to avoid any adverse weather patterns and storms etc.

But if you are prone to motion sickness, you could find yourself getting seasick on your cruise holiday. You could try natural remedies or over-the-counter prescribed medicines to counter motion sickness. 

Do I need a passport or visa to cruise
You will require a passport to cruise internationally. Some close to home domestic sailings will only require a valid driver’s license. It is always recommended to have a valid passport whilst cruising and is your responsibility to ensure you have the applicable photo identification. Some countries do require you to obtain a visa in advance if you wish to disembark the ship in port. You will need to check the visa requirements for the countries visited on your cruise itinerary. Countries such as China, Russia, India, Canada and the USA require all New Zealand passport holders to obtain a visa. Always check with your HOT travel consultant and they will direct you to the right information.

Will I save money if I book at the last minute or early?
We recommend that if you are looking for a great deal book your cruise early. Some cruise lines offer great incentives for the early booking travellers. Thery could be things like complimentary room category upgrades, bonuses and discounted prices. Some even do airline flight credits! But these deals are normally for a limited time and will not last.   Join our HOT cruise newsletter / email database, and we will let you know when there are offers or special deals available.

Cruise pricing, like most things, reflects supply and demand. The more demand there is for a particular cruise the higher the price will be. Demand could be determined by factors such as the destination, seasons & duration of the cruise holiday. 

Like anything, waiting till the last minute does involve risk. If you wait, your cruise may have sold out.  Then there is also the possibility of getting the cruise but in a room category that you don’t want. Our expert advice is - book early!

 

Is there a dress code on board
It will depend on what cruise line you are sailing with. As a rule, casual dress is accepted during the day, with smart casual or formal attire being required at night. Most cruise lines do not accept caps, jandals, bare feet, swimwear or sleepwear in formal dining venues.  

Some cruise lines enforce a stricter dress code, with men required to wear jackets and women cocktail attire at dinner. If you do not comply with your cruise line’s dress code, you may be asked to leave a particular venue. Make sure you check with your HOT travel consultant   - you don’t want to get caught out

Do cruise ships cater for passengers with accessibility requirement?
Yes, most cruise lines have accessibility assistance in place for passengers with disabilities. Cruise ships typically offer a range of wheelchair-accessible cabins, however, the number of these may be limited. You must advise at time of booking – make sure you speak to your HOT travel consultant and outline any requirements for you or your travelling companions

Some ocean ships can be large, which at times can be difficult for passengers with mobility problems to navigate. To make things easier, on some cruise ships you can rent a scooter or wheelchair for the duration of your cruise. Always check in advance with your HOT travel consultant

Can I smoke onboard a cruise ship?
All cabins and public areas onboard cruise ships are strictly non-smoking / vaping. You can, smoke/ vape in the ship’s designated smoking zones only

If in doubt, ask the staff onboard your ship. 

Are my valuables safe on board?
If you bring valuables with you, they are best to be kept in your in-room safe.  We also recommend you keep your passport, and any important documents locked in the your safe also.


Are gratuities or tips included?
This depends on the cruise. Your cruise consultant will outline this as part of the booking process.  Some holidays include gratuities in the total price, whilst others might require you to pay once you are onboard.

How much luggage can I bring on the cruise?
Cruise lines are not generally concerned about how much luggage you bring onboard, so there are largely no luggage restrictions on cruise ships. But be aware, some staterooms have limited closet space!  But remember, if you are travelling by air etc to your departure port, all airlines have weight and ‘number of bag’ restrictions.

Don’t get caught out – make sure you check the details carefully and be aware of any restrictions.  Airlines do charge for oversize or excess baggage. Be prepared, check the restrictions with your travel consultant or the airline carrier directly before you book your flights.


Should I book shore excursions or do my own sightseeing?
Talk to your HOT travel consultant, it depends on what you want to do.  You have options – you can do the shore activities arranged directly by the ship, as the quality and service offered is guaranteed.  A bonus, if the tour is delayed the ship will wait for you before it sets sail again.

You can, however, book shore excursions, whilst on board, or in advance if you want a more structured adventure.  Doing your own local sightseeing can be exciting, however you’ll have to pay close attention to time as the ship will not wait for you if you are running late.


What currency is used onboard?
This varies depending on cruise line and destination.  You can almost guarantee that the currency on most cruise lines will not be in NZD. Ships based in Australia will usually have AUD onboard. Ships that cruise in a variety of destinations will have a currency to reflect their company's ownership, which could be currencies such as USD or Euro. Make sure you ask your HOT travel consultant in advance, so you are prepared.


What if I require a special diet?
If you have special dietary requirements, you should advise your HOT travel consultant at time of booking.  If you do have special requirements, make sure you arrange your meals in advance. However, if you do forget, you can arrange it onboard.


What room type should I book?
A lot of first-time cruisers choose an inside room (internal without a window) mainly due to the cost.  However, it is normally only a small difference per day to upgrade to an oceanview room (with a view).

Or investigate an upgrade to a balcony/veranda room which offers floor to ceiling windows that open to allow the fresh ocean air in. Check with your HOT travel consultant

Can I take visitors on board?
Think of a cruise ship like an airplane.  No you can’t. Due to immigration and security reasons only registered guests are permitted onboard at all times.


Is there babysitting on board?
Babysitting is available at extra cost on some ships. Many cruise lines will offer popular kids club facilities onboard, and some cater better than others.  But if you are on a cruise that is targeted at families will be spoilt for choice for ways to entertain the whole family


Is there WiFI and mobile reception?
Yes you can. Most ships offer Wi-Fi throughout the ship, whilst some only offer in designated areas. Most cruise ships have internet cafes on board. Charges do apply for the use of broadband & because it is based on satellite 
Phone Reception is generally only available in ports. Some cruise lines have agreements with land-based phone service companies. If you chose to use this service, you will be paying international roaming rates for these calls.  Find out before you go – your HOT travel consultant can help

How do I pay for on board expenses?
Just like many hotels, an onboard account will be set up for you prior to departure. This means all your onboard purchases can be charged to this account.  Payment will be made at the end of the cruise.

Are there laundry services on board?
Laundry and cleaning services are always available. It’s either self-service laundry facilities or a professional laundry service.  You will find washing machines, dryers, ironing boards, irons and detergent on board. Self-service washing machines & dryers generally tend to be coin operated.

Can I bring alcohol onboard the ship?
You are not allowed to bring alcohol onboard the ships. Duty free and personal alcohol purchased onshore will be collected upon your check in and can be collected on the last day of your cruise. Any Duty- and Tax-Free alcohol purchased on the ship will be held for safekeeping and can be collected on the last day of the cruise.

Not to worry - cruise lines largely offer drink packages so you can purchase drinks onboard. If not, your drinks can be charged to your cruise card.

Can I place a deposit for a cruise booking?
At time of booking you can choose to pay for the cruise in full or pay the minimum per person deposit amount.

When do I need to pay for my cruise in full?
If you have chosen to pay a deposit only, your full payment deadline will be determined by the cruise you book, so please check your Invoice for the final payment due date.

What is included in the price of a cruise?
Cruise holidays are one of the most value for money holidays you could go on. Your transportation, accommodation and main meals are included whilst onboard. Selected activities and entertainment are also included in the price.

There are some additional activities that you may have to pay separately for, like special restaurants & shows.  Ask your HOT travel consultant for a full list of inclusions and added extras you can pay for separately

Do I need travel insurance?
YES – we absolutely recommend that you take out comprehensive travel insurance at the time you book your cruise. Your HOT travel consultant can organise a quick and simple quote for you. 


Can I book my complete holiday including a cruise?
Your local HOT travel consultant will be able to curate you the perfect holiday making sure that it all works like clockwork.  We can organise your flights, transfers, an amazing cruise, then accommodation and add in extras like a tour, car hire or sightseeing etc. This is where using a HOT travel consultant is critical – it’s complex and our consultants are expert and making it the best holiday ever. 

How can I cancel or make changes my cruise booking?
We know ‘life’ happens.  To cancel your booking, get in contact with your HOT travel consultant as soon as you can. Please note that cancellation fees will apply. Similarly, if you need to make any changes or amendments, we can help, but again, be prepared, change / amendment fees will apply.  Some of your booking may be non-refundable.

When is my final payment due?
Your final payment will be due approximately four to five months before departure. You can find all payment amounts and due dates on your Booking Advice.

When will I receive my travel documents?
Approximately one to two weeks before your departure date. These documents will be sent directly to your email. If in doubt, ask your HOT travel consultant. You would have already received your online passenger information to complete well in advance.

Can I hold a cruise booking?
Pricing for cruises is dynamic and is subject to change. Talk to one of our HOT travel consultants and they can talk you through how it can / does work.

How do I book a cruise for more than 4 people, or book multiple staterooms?
Contact a HOT consultant if you are travelling with more than 4 people, you may need two or more rooms – there are also limitations around the age of children being in rooms by themselves etc –ie; children may not be booked in a room on their own. Children must be accompanied by an adult (over the age of 21) in a room.

What if I am cruising with children?
There are various restrictions imposed by cruise liners around ages of children travelling.  If you are travelling with a child under the age of 12 months, make sure you let your HOT travel consultant know. There are also some restrictions around travelling if you are pregnant and will depend on what stage you are at, again, contact your travel consultant to find out more  as these can vary by cruise liner