Go to an ice-hockey match in Canada

Why a customer would choose me:

I'm honestly in my dream job - I get to combine my passion for travel with my love of organisation and planning. Travel has changed so much over the last few years and continues to do so, which means there are more details to consider than ever before. 

It's so much fun getting to know my clients and helping them come up with the perfect itinerary. I can research to my heart's content and get into the nitty gritty to make sure your trip flows smoothly.

You just bring me your dream and we can build it together. Then leave me to focus on the details, so that you can relax and have your best adventure yet!

Meet Me:

I moved home to NZ in 2017 after living on the Sunshine Coast in Australia for ten years during my 20's (yes, I'd love to help you plan your next trip over there).

In the weekends I'm either reading a good book at home cuddled up with my rescue cats, or traipsing through the local forests - I'm not much of a city dweller if I can help it.

When it comes to travel, my attitude leans more towards 'go big or go home'. If I'm flying halfway around the world, you can bet that I'm going to make the most of it. I will bargain hunt my heart out so that I can fit in more days, more locations and more fun. 

I mean, is there any better feeling in the world than standing somewhere you've never been before, experiencing new things, tasting new foods, meeting new people and just having the time of your life? 

Chelsea

Hi, I’m Jo and I joined the House of Travel Papamoa team in April 2022 not long after the borders opened and it’s fair to say it’s been crazy busy ever since!  No two days are the same and I thrive working in a fast-paced environment.   I have been working in Travel for around 10 years and started in January 2009 at Flight Centre Mt Maunganui and then moved to Auckland in 2011 to step into a management role to open their new retail store in Royal Oak.  I then moved back to the Tauranga area in early 2013 and opened the Flight Centre in Bayfair.  Opening two of Flight Centre’s stores gave me an incredible learning experience and insight into building a business and taking it to incredible heights!  I was also in charge of training multiple new to the industry staff members.  Before Travel I worked in banking for 4 and half years both in the retail branch and the business banking team. 

I have great attention to detail, excellent communication skills and am down to earth, friendly and approachable.  I love meeting new people and building relationships with my clients.  I love putting together itineraries and working closely with you to find your perfect fit.

I'm passionate about travel to Canada and the UK.  As I lived in Vancouver for 6 months and London for nearly 3 years on Working Holidays.  I’ve also spent 3 weeks in Egypt and over 6 weeks in South America.  I’ve travelled on my own to Asia and then jumped on an Intrepid Cambodia tour.  I have also done a 28 day Topdeck Camping trip around Europe and travelled independently using Eurail passes and the Eurostar. Along with many other exciting adventures!

My partner Duncan and I have two children, a son 10 and daughter 9.  We have been on family holidays to Bali and Fiji, staying at Plantation Island and the Naviti on the Coral Coast.  Duncan and I also experienced a Viking ocean cruise (adults only) and absolutely loved it! I have just returned from visiting Darwin, Litchfield and Kakadu National Parks in the Northern Territory, taking the Ghan from Darwin to Adelaide.  I was very fortunate to take a scenic flight over Uluru and Kata Tjuta – just breathtaking!

We live locally in the Papamoa Hills and own a lifestyle block. We love the outdoors and taking advantage of the many wonderful things on offer here in the Tauranga area.  

I’d love to help you plan your next trip and look forward to hearing from you.  

I have been a part of the travel industry for over 30 years and still love it!

I love to travel and I often joke with my clients that I live vicariously through them.

Planning the perfect holiday for my clients fills me with joy. I take pride in what I do and love sharing my passion of travel.

Many of my clients have become life long friends. 

Shelley

Travel is truly in my blood. My grandparents sparked the travel bug in my mum, and she passed that passion on to me. From the moment I took my very first holiday at age three, a magical trip to Disneyland, I was hooked. Growing up, I listened to my mum’s stories from her OE, my cousins’ globe-trotting adventures, and my sister’s explorations, all of which fueled my own wanderlust.

Over the years, I’ve lived in Scotland, as well as in England and Ireland, soaking up different cultures and ways of life. I’ve been fortunate to travel extensively, exploring incredible destinations including Jordan, Israel, the USA, Australia & Europe. I’ve experienced the security and ease of organised solo travel with Contiki and Topdeck tours, but I’ve also embraced the challenge and freedom of planning my own trips, like eloping in Denmark, which remains one of my most cherished adventures.

With a background in hospitality, I combine practical knowledge with genuine care to craft holidays that are personalised, meaningful, and seamless. I love getting to know your unique travel style and what matters most to you, whether that’s family fun, a romantic escape, or a bucket-list adventure.

I’m not just your travel consultant; I’m your travel cheerleader. I’ll celebrate every countdown with you, smooth out any bumps along the way, and be just as excited when everything comes together perfectly. My goal is to take the stress out of travel planning, so you can focus on making memories.

Let’s work together to create a travel experience that’s not only unforgettable but uniquely yours.

Courtney