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House of Travel Merivale

House of Travel Merivale

192 Papanui Road

P+64 3-355-2200
F+64 3-355-4718

Monday: 8:30am - 5:30pm
Tuesday: 8:30am - 5:30pm
Wednesday: 9am - 5:30pm
Thursday: 8:30am - 7pm
Friday: 8:30am - 5pm
Saturday: 9:30am - 1pm

House of Travel Merivale Team

The best holidays are created together with House of Travel

House of Travel Merivale has been part of our community for 27 years. Owner operator Annie Crombie says the team of 10 is dedicated to creating amazing holiday experiences for customers at excellent value.

“Here at HOT Merivale we are dedicated to our community. We know our customers well, after helping the Merivale community travel the world for more than 27 years,” she says.

“At House of Travel, we believe the best holidays are created together. We want our customers to bring their ideas in store and combine them with our knowledge, we can create a holiday that neither of us could have created on our own.

“We understand that the best holiday might not involve the cheapest flight in the middle of the night with young children, or the entry level hotel room looking onto a carpark. And we know that value means different things to different people. We are committed to getting to know our customers and what they want out of a holiday to get the best result we can.

“If you’re looking for some inspiration for your 2017 trip, now is the time to start planning! Pop into our store in Merivale – we would love to help you plan your next holiday.”

House of Travel is the largest New Zealand owned and operated retail travel company, with 75 stores throughout New Zealand, from Keri Keri in the north to Invercargill in the south.

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Wigram Air force ​museum



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HOT Merivale staff

Annie Crombie
Owner Operator

No. of years in travel: 30 years No. of countries visited: 30 I get very excited creating holidays together with my wonderful clients, our goal is to make your experience on holiday magical and memorable.

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Beth Yates
Owner Operator

No. of years in travel: 37 years No. of countries visited: 51 Travelling enriches our lives and I believe that every year we should travel someplace we’ve never been before. We look forward to helping you do just that.

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Gemma Kirk
Travel Consultant

No. of years in travel: 6 years No. of countries visited: 17 Whether it’s a shopping trip to Melbourne or a dream honeymoon to Bora Bora, I’m here to help.

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Janine McKay
Senior Consultant

No. of years in travel: 18 years No. of countries visited: 29 I have travelled extensively and use this knowledge to help plan your best trip yet!

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Kelly Gainsford
Senior Consultant

No. of years in travel: 14 years No. of countries visited: 36 Travelling is a huge passion of mine and I am always trying to fit in as many new destinations as I can.

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Monique Bishop
Travel Consultant

No. years in travel: 10. No. countries visited: 30. Wherever your next trip may be, I am excited to share my experiences with you and work together to create your next holiday.

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Sandy Connolly
Senior Travel Consultant

No. of years in travel: 33 years No. of countries visited: 45 I believe with my extensive travel knowledge, fun loving and caring nature, people trust me to make their dream holiday a reality.

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  • "We were thrilled with the Old City Hotel, would recommend it. The staff were especially good with Maia but great all round. A brilliant position within 200m of Aghia Sophia and the Blue Mosque and the hotel was great. The trip so far has been stunning as have the people and food. Now for the boat trip to see if we like that. Thanks for organising it"

    ~ Hilary and David

  • "I would recommend a street food tour, after doing one of these you will find your family eating and making choices they wouldn’t have previously made. You become more confident around street food culture. And it’s so cheap $1 - $5. We actually had some great eating experiences in Hanoi, a local in one place couldn’t stop talking to us, once he knew we were from NZ. So once again, got so much info about how local business operates, how to negotiate with the police, how family’s take care of each other, Tet celebrations, It was like free entertainment. One place they just stood and kept smiling at us while we were eating, they just wanted to do anything for us. Those are the moments that we really enjoy about travelling and spending time exploring the towns."

    ~ Debbie Kopa

  • "First day on Oceania great, did our own thing, walked for five hours or thereabouts exploring Lesbos, just had a fantastic dinner in the Polo Grill with two delightful American couples, Delos tomorrow, Santorini the next!"

    ~ Hilary

  • "Top Marks…everything was perfect"

    ~ Lyndsay

  • "So good to have found you!!"

    ~ Liz

  • "I am very happy with your price when I think of the advice/experience you give us and in particular the back up you gave when it all went wrong in Bangkok last year (due to riots) and we had to cancel and re route from Italy"

    ~ Grant

  • My experience with Sandy Connolly at HOT Merivale has been extremely positive, and I have much appreciated her advice and the savings on multiple overseas trips over the last 3 years to the US, Canada and Europe. I used to book my own trips on the internet, but after a very stressful experience where the Air New Zealand website did not allow adequate time to change international flights, I decided to work with a professional and have delighted to do so.

    A few weeks ago I consulted Sandy knowing I needed to plan a holiday, but so tired that I couldn't think clearly about options. She was so supportive, went through the pros and cons of the vague ideas I had, made all my concerns about travel issues vanish, kindled my enthusiasm, and I am now looking forward to my booked trip to Italy without any doubts that this was the right choice. I have really appreciated the time spent on discussion and exploring flight and hotel options.

    ~ Carole

Save up to $18​50 per person on your flights & guided holiday package with House of Travel.
When you book a Trafalgar, Insight Vacations or Contiki Europe Summer 2017 guided holiday, with return flights on Singapore Airlines or Emirates and you could save up to $18​50 per person when you pay before 15 December 2016.  
> Find out more

HOT Merivale awards

We’re proud to announce we scooped all these awards at the House of Travel Awards weekend:

 Singapore Airlines Sales - Top Shop
  Gold Award - A​lana Aldridge
  Gold Award - Sandy Connolly
  Silver Award - Janine McKay
  Silver Award - Kelly Gainsford

  Gold Award - Sarah Anderson
  Gold Award - Sandy Connolly
  Silver Award - Janine McKay
  Silver Award - Alana Aldridge
  Silver Award - Kelly Gainsford

•  Seabourn Cruises - Top Shop 
  Gold Award - Sarah Anderson 
•  Gold Award - Sandy Connolly
•  Silver Award - Janine McKay
•  Silver Award - Alana Aldridge
  Silver Award - Kelly Gainsford

• HOT Product Award - Top South Island store for Airline Sales
• Emirates - Top Shop
• Gold Award - Sarah Anderson
• Silver Award - Sandy Connolly
• Silver Award - Janine McKay
• Silver Award - Alana Aldridge
• Customer Champion of the Year - Sandy Connolly

HOT Merivale on TV!

Vinnie from the Daily Fix came in to ask us our favourite New Zealand getaways!

> Watch the clip here

HOT Merivale highlights

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Hospice NZ
HOT Merivale are proud supporters of Hospice New Zealand

HOT Merivale's travel tips​!

"The train was a great way to see Australia’s amazing landscape"

"If you are cruising and enjoy a spa treatment, they are often on sale on days the ship is in port, so check it out!" ~ Beth Yates

“Enjoy a special experience in Montefalco in Umbria, we have B& Bs, rural stays (Agriturismo), and a gorgeous hotel in the town square (Piazza)“
 - Annie Crombie, HOT Merivale