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987 Ferry RoadFerrymead Village
Weekdays: 9am - 5:30pmTuesday: 9:30am - 5:30pmSaturday: 10am - 1pm
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Opening hours during the Christmas holiday period will vary - find out more.
Thanks for visiting the House of Travel Ferrymead page!
House of Travel Ferrymead has been operating for 27 years, originating as House of Travel Linwood on Buckleys Road where it specialised in Pilgrimmage tours and specialty holidays before relocating to Ferry Road and rebranding as House of Travel Ferrymead.
These days the business has grown and evolved dynamically and a recent move to their new premises at 987 Ferry Road has seen the team and customers alike embrace their new concept store which looks just like your favourite coffee shop. Customers are greeted with offers of tea or coffee from the nespresso machine and can relax and peruse inspirational material until their agent comes to sit with them armed with a mobile laptop if and when required. This new space creates a relaxed and informal environment where conversations flow easily about the purpose of their travel plans and desired outcomes.
Owners Mel Hubber and Kim Beswick have both worked at House of Travel Ferrymead for a combined 18 years and believe their team is one of the most well travelled in the business.
‘We believe strong relationships with clients and suppliers are key to success in the travel industry and believe each of the team have a strong work ethic and values that compliment the House of Travel philosophy of enriching people’s lives through travel’. ‘ In fact many clients make the comment that it feels like one big family in our office!’ Kim
‘These days it’s about ensuring we are with clients on their journey every step of the way – from the initial search phase, to the anticipation phase, then the actual travelling phase, and then returning home with feedback and booking the next one phase!’. Mel
Their core business is holiday packages to the Pacific Islands and Australia, North America, Worldwide Cruising and River Cruising (top shop for Avalon waterways 2015 and 2016); UK & Europe independent travel and guided holidays, African adventures and everything in between. Pilgrimmage tours and group travel remain a key focus and so does searching out the best value Business class fares and how to take advantage of lounge access and airline memberships.
Stay in touch with the deals and the best way of exploring a country or destination by making sure you register with them for their regular inspirational film shows which highlight different areas and also have guest presenters.
We welcome new and existing clients to our new store for a coffee any time!
People make the difference > read more about our HOT Ferrymead team
I have travelled extensively to 114 countries on all continents. I’m an expert in cruising, having worked onboard cruise ships for 8 years. Travel is a way of life for me, & I love helping my clients to plan their own amazing holidays and adventures
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Having grown up in New Brighton & Sumner, beach and mountain holidays are my specialty. I am also a qualified Cruise Master with CLIA. Whether it’s the French Alps or a tropical break or a cruise I would love to help put your perfect holiday together.
Senior Travel Specialist
Having travelled extensively I thoroughly enjoy immersing myself in the rich culture of any destination I get the opportunity to visit. Travel is my passion & I love helping clients create an unforgettable experience that is uniquely their own!
I am truly passionate about travel, the people you meet and the incredible destinations that you get to explore. This combined with my easy going personality and ability to build rapport will be beneficial when planning your next trip.
I have a huge passion for travel and love exploring new destinations. Having travelled to at least 55 countries, along with over 15 years industry experience, I have a lot of knowledge to share with my customers to help them plan their dream holiday.
I found my passion for travel with my first trip to Thailand in 2018 and since then I have been part of the Travel Industry. I love to help put together exciting adventures and create life long memories for my clients.
To me travel is addictive, it's an awe inspiring journey of discovery which fuels the soul & makes you richer. Having lived in 4 countries, 5 yrs working on cruise ships & 20 yrs industry experience, let me inspire your next travel adventure.
I love working with my clients to discover what the perfect holiday means for them, since it changes with every booking. I have worked for Cruise Companies, Coach Touring Companies and land suppliers and know there is so many different ways to travel
If you are thinking of travelling in 2019/2020 now is the time to start the planning! Register your interest with us on places you are keen to hear about or experiences you wish to know more on and the team will personally keep you up to date with offers that may be relevant to your own holiday requirements. Phone 3764022 or email email@example.com
We are also well known for our film evenings where we share our experiences and showcase worldwide destinations to inspire you on your next adventure. Register your interest to attend and we will be sure to send you an invite when dates are confirmed
Destinations Shows Include:
Anna O'Dell – Los Angeles, Singapore, Las Vegas, San Francisco, Cancun, Samoa, Chile including Atacama desert and Fiji and planned trip to Europe including Baltic cruise, and Trans Mongolian Railway experience including China, Russia & Mongolia
Melanie Bartram– Hawaii, New York, Samoa, Tahiti and a Caribbean cruise, Chile, Argentina, the Amazon & Brazil
Melissa May – Cruising South Pacific, Europe, outback of Australia, and Hawaiian Cruising
Katie Gillespie – Thailand, Hawaii, Sunshine Coast and Gold Coast
Caitlin Thorburn – Coolangatta & the Hinterland
Anna Odell won Rookie of the Year at the annual TAANZ awards in 2018 and Silver Sales at the 2018 awards ceremony in Auckland. HOT Ferrymead were proud winners of the Customer Champion Award.
“I travel not to go anywhere, but to go. I travel for travel's sake. The great affair is to move.”
― Robert Louis Stevenson
“Live with no excuses & travel with no regrets”