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House of Travel Papamoa

House of Travel Papamoa

Cnr Domain Road and Topaz Drive
Bay of Plenty

P+64 7-542-9300
F+64 7-542-9305
E papamoa@hot.co.nz

Hours:
Weekdays: 8:30am - 5pm
Wednesday: 9am - 5pm
Saturday: 9am - 1pm

               TAANZ and House of Travel
HCRU-0001-HOT-Cruise_Accredited-Lockup_Window-decal_3000x1000
HOT BOP Owner

Thanks for visiting the House of Travel Papamoa page!

Welcome to House of Travel Papamoa 100% locally owned & operated by Tanya Aitken who also operates  House of Travel Mount Maunganui and House of Travel The Crossing stores. Our team here at HOT Papamoa are very proud to be helping our clients make the most of their travel experiences. We have left footprints in every corner of the globe, and we love to share our collective knowledge, expertise, and passion to ensure a truly unforgettable travel experience. We absolutely love to travel and to explore new places, and then share this passion and knowledge with you. Whether you are travelling solo, with a partner or with family or friends, we have someone in store perfectly suited to helping you bring about your perfect get-away, holiday, journey or expedition.

Our philosophy is simple - there is a big wide world out there hankering to be discovered; so wander, create memories and have an extraordinary time doing it. Whatever your ultimate holiday destination may be, let your journey start here at House of Travel Papamoa.


HOT Award Winning Team

This year our team attended the annual House of Travel awards. It was here that our local stores, House of Travel Papamoa & Mt Maunganui were awarded the TOP Cruise outlet for the group.  Over the years we have been awarded Top Shop for many of the key worldwide supplier which have included, APT, Trafalgar Coach Touring, Globus / Cosmos Coach Touring, Uniworld River Cruise Top Shop award 2015, Top Shop for Top Deck Tours awarded for 2015, Scenic Tours & Avalon waterways.  Our office experience in cruise sales has of course also seen top shop with many of our key Cruise suppliers & worldwide cruise lines.  Experience the team today who are keen to partake their knowledge & expertise.


‘YOU CANNOT SEE THE WHOLE SKY THROUGH A BAMBOO TUBE – Japanese saying…

>  View our House of Travel Mt Manganui store details here
View our House of Travel The Crossing store details here


House of Travel papamoa-team

HOT Papamoa staff​

Tanya Aitken
Owner Operator

I joined the travel industry to travel, 25 years on, above all else that is still what I love to do, now mostly with my family. Travel for as long as you can, as far as you can is a mantra I live by.

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Maree Thompson
Retail Manager

Having travelled the world I have experienced some incredible adventures and seen some eye catching moments! I would love to assist you experience some of these amazing destinations also, so please do pop in and see me for some inspiration.

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Nicola Gray
Retail Manager

Travel is the only thing you buy that makes you richer! Your journey starts the moment you come into see me. With over 25 years in the industry I have a wealth of knowledge, tips and tricks to turn your thoughts into a perfect memorable journey.

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Andrea Addison
Travel Processor

Travel has enriched my life and I love sharing my experiences with others. A few of my favourite destinations include Niue, Canada, Turkey and Greece. I can't wait to see more of this amazing world we live in.

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Charlotte Campbell
Travel Consultant

Travel has been a way of life for 20+ yrs & I can’t imagine doing anything else. I love creating bespoke itineraries for clients that fulfil their dreams. My favourite destination is the USA & I have travelled thru Europe, Canada, the Pacific & Australia.

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Craig Aitken
Accounts Administrator

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Emma Halse
Travel Consultant

Travel has always been a big part of my life with family scattered around the globe. Starting at a young age the excitement that travel brings gives me great passion for my job!

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Lisa Swanepoel
Accounts Administrator

I am the friendly face in the back office who works closely & support our amazing team of consultants. Craig & I work closely as the accounts team and we ensure accurate & timely record keeping and ensuring our accounts are squeaky clean.

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Naomi Ferreira
Travel Consultant

With 13 years travel industry experience, I have been fortunate to experience many different destinations, creating amazing travel highlights to remember. I look forward to creating your upcoming holiday that will go on your ‘highlights’ list too!

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Olivia Hodson
Sales Support

I got the travel bug when I worked at Disneyworld in the USA! That experience & the travel that followed ignited my passion for seeing the world. I'm an active traveller and look forward to going above and beyond to create a great holiday for you

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Shiree Lambert
Travel Consultant

Travel is my first passion and I’ve been lucky to work and travel in this amazing industry for over 13 years! I still get excited every time I go away and I can’t wait to inspire, share stories and help create your next holiday - “Oh the places you’ll go”

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Stephanie Towers
Travel Consultant

Steph's focus is looking after our Corporates, VIP's & Groups. With 25 years of global travel experience in NZ, London and Sydney. Her passion and drive has seen her look after VIP senior executives/board members, global superstars & celebrities.

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Here's what our
customers have to say
96%
96% of customers who book with House of Travel Papamoa rate us 5/5

HOT P​apamoa highlights

HOT Cruise Club

Register to join our Exclusive Cruise Club where you will not only will be the first to hear about the latest cruise offers but also be privy to exclusive invites on-board some of the many ships that enter our local port & be the first to know when we are holding our cruise nights where we will offer on the night only offers available to those attending the shows.


Cruise Holidays

Big Ship, little Ship we know the best ones to pick.
We love to cruise and think it’s the most amazing way to see the world. Some of the world’s best cities are built right on the Ocean, so what better way to see them than from a floating hotel… Takes all the stress out of travel, plus someone else takes care of all the cooking, cleaning and planning the entertainments for you… We love holidays on water and have experienced first-hand some of the world’s best cruise ships, river boats, Feluccas down the Nile & canal boats in the France and UK.


Touring UK & Europe

Our team have travelled all over the UK & Europe where we have taken coach tours, cruises, trains, buses, self-drived and of course biked!  No matter what your UK/Europe budget is, from backpacking to a more luxurious break, whether you are traveling for the first time or returning to discover new areas let us match you with the best consultant to assist you in planning your next adventure.


African Safaris & Overland Adventures

When it comes to a continent like Africa, where do you start to plan… Our advice is come in and have a chat with Christine who has roamed all over the vast continent and knows it like her own backyard. So if you are wanting a Gorilla Trek, a wildlife Safari, Luxury lodges or an overland truck adventure this is the best place to start. South America is a destination for Wendy that is one of her favourites, especially Peru where both herself and Hayley have experienced the wonders of the Incas. 

Weddings & Honeymoons

We know the ins and outs of some of the best places to go to get married in the islands and what to consider when planning your wedding.  Honeymoons are also important for that relaxation after the busy lead up to your big event.  Contact the team on how you can also set up a ‘wedding register’ where guests can contribute also to your honeymoon making it a special gift you will always remember.


The Big OE

We love helping you plan the BIG OE.  If you are thinking of heading off and you are not sure where to start then come and have a chat to some of our team.  We hold our ‘Big O.E’ evenings at least twice a year where we offer on the night exclusive discounts.  Don’t miss out.  Find out the best way to save money on your flights & tours.  If you are going to head to stay in the UK we can give you assistance on how to get your visa, set up a UK bank account and all the details you need to know before your big move!


Family Holidays

We know that all families are different and all have different needs, including different budgets so we don’t believe in trying to squeeze you all in to the same Family holiday package. Let us stretch your minds with amazing family holidays, to new destinations or holiday options, you may not have even thought of. We also have great family packages to the traditional favourites of Disneyland, Phuket, & the islands including Fiji & Rarotonga to the ever popular Australian Gold Coast.

Groups & Team Travel

Travelling with a Group can be so much fun, team sporting events, family reunions, special anniversary events, sporting events and musical concerts. Through our sister company Golden Tickets we can access tickets to a lot of Global events you thought were sold out. We can also advise you on how to get Free Places for your group, fund raising ideas and yes we even have great group deals on Cruise Lines. Talk to our team of experts today!


Hospice NZ 

We are proud to support Hospice New Zealand and together with our House of Travel stores will look to ways to raise money for our local Hospice. 

“Turn your dream trip into a reality, mark it in your diary and make it happen!”
 -The HOT Papamoa Team