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House of Travel Papamoa

Shop 23
Papamoa Plaza
7 Gravatt Road
Bay of Plenty

P+64 7-542-9300
F+64 7-542-9305

Weekdays: 9am - 5pm
Saturday: 9am - 1pm

We’ve moved, and you can now find us located in Shop 23, Papamoa Plaza, 7 Gravatt Road, Papamoa - inside the plaza beside Countdown. We would love to see you in our new store. 


Thanks for visiting the House of Travel Papamoa page!

Welcome to House of Travel Papamoa, locally owned and operated by Tanya Aitken, who also owns and operates both House of Travel Mt Maunganui and House of Travel The Crossing

With the very latest in automation freeing us up, we get to spend more time on true travel consultancy, showcasing our passion for travel - whether that’s for romance, the desire to immerse in a new culture, to indulge in new flavours, or just switch off from the world around you.  You’ll find our team authentic and personal.  We love to share our own travel experiences, top tips, and moments and memories that have inspired us - we live, breathe and dream travel (you might say we’re addicted!)  

So whether you are travelling solo, with a partner, or with family or friends, we have a consultant instore perfectly suited to helping you bring your perfect getaway, holiday, journey, or expedition to life.

As travellers are starting to contemplate exploring new destinations again, we understand that trip planning complexity is becoming increasingly challenging.  In an environment of ever-shifting border controls, new regulations around quarantines, health restrictions, visas and much more… planning a trip now requires an even greater pool of knowledge, experience, and time to ensure the best outcome, and we’re with you every step of the way.  We know your down time is precious and we think everyone deserves the best holiday possible.  That’s why we promise that if a curveball gets thrown your way, we’ll get it sorted for you, so you can relax and get on with enjoying your holiday.

For the last 33 years, House of Travel has been a New Zealand owned and operated company, supporting our local communities and Hospices.  Our profits remain in New Zealand and are reinvested in our local communities.  We are not a large corporate but a group including 68 local businesses connected by a consistent and common purpose: to enrich people’s lives through travel.  And you can be rest assured that we operate in strict accordance with the Travel Agents’ Association of New Zealand (TAANZ) guidelines.

If the events of 2020 have taught us one thing, it is that time is precious.  So how will you make up for lost time in 2021?  Now is the time to start dreaming about that long awaited holiday you’ll treat yourself to, giving you something to look forward to.

We’re ready when you are, so come in, and visit us in-store.


> View the latest House of Travel deals here.

HOT Papamoa staff​

Tanya Aitken
Owner Operator

I joined the travel industry to travel, 25 years on, above all else that is still what I love to do, now mostly with my family. Travel for as long as you can, as far as you can is a mantra I live by.
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Maree Thompson
Retail Manager

Having been in the industry for 27+ years I have travelled extensively from NZ to Europe and everywhere in between, and experienced some incredible adventures!. I would love to plan your next adventure, so please pop in and see me for some inspiration.
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Charlotte Campbell
Travel Consultant

Travel has been a way of life for 20+ yrs & I can’t imagine doing anything else. I love creating bespoke itineraries that fulfil clients dreams. My favourite destination is the USA & I have travelled thru NZ, South Pacific, Australia, Europe & Canada.
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House of Travel – Solo Travel Club

Are you are solo traveller? You could be: single, windowed, divorced, or you might have a dream destination in mind but your friends might not want to go there.  Come and join our Solo Travellers Club.  We connect and inspire solo travellers just like you. Contact us at to come to one of our get togethers to meet like-minded travellers and to learn more about the travel options out there that cater for solo travellers.  Or just pop in store to get travel advice on your next holiday.

HOT Cruise Club

Register to join our Exclusive Cruise Club where you will not only will be the first to hear about the latest cruise offers but also be privy to exclusive invites on-board some of the many ships that enter our local port & be the first to know when we are holding our cruise nights where we will offer on the night only offers available to those attending the shows

House of Travel Top Performing Outlet 2019



TAANZ and House of Travel 


of customers
who book with
House of Travel Papamoa
What our customers are saying

* Satisfaction rating based on 12 month period 01 April 19 – 31 March 20


“Turn your dream trip into a reality, mark it in your diary and make it happen!”
 -The HOT Papamoa Team

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