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The Cruise Deck169 Maunganui Rd
Bay of Plenty
Weekdays: 9am - 5pmSaturday: 10am - 3pm
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The store is managed by our very successful & well known local Shelley Rich who has a reputation for business excellence, alongside a complete focus on supporting the stores customers, the community, and leading her team of travel specialists to be the very best in what they do.
This is a retail travel experience never before seen at the Mount. A spacious and comfortable place, both welcoming and also private in an environment where you will expect to receive service excellence, great value for money and tailor made holidays which are created with the combined knowledge not only between the customer and the travel specialist but also backed by the knowledge of the entire team.
No matter where you are looking to travel, or what experience you are after the combined team of House of Travel Mount Maunganui & House of Travel Papamoa stores have been to over 150 countries worldwide. Our staff will inspire you with their own travel experiences and aim to create a travel experience that you would not have otherwise thought of.
HOT Award Winning Team
This year our team attended the annual House of Travel awards. It was here that our House of Travel Mount Maunganui Store Won Top Performing Medium Outlet. Both local stores, House of Travel Papamoa & Mt Maunganui were awarded the TOP Cruise outlet for 2015 for the group. Over the years we have been awarded Top Shop for many of the key worldwide supplier which have included, APT, Trafalgar Coach Touring, Globus / Cosmos Coach Touring, Uniworld River Cruise Top Shop award 2015, Top Shop for Top Deck Tours awarded for 2015, Scenic Tours & Avalon Waterways. Our office experience in cruise sales has of course also seen top shop with many of our key Cruise suppliers & worldwide cruise lines. Experience the team today who are keen to partake their knowledge & expertise
> View our House of Travel Papamoa store details here
> View our House of Travel The Crossing store details here
No. of years in travel: 23 years. I joined the travel industry to travel, 25 years on, above all else that is still what I love to do, now mostly with my family. Travel for as long as you can, as far as you can is a mantra I live by.
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With over 20 years experience in the industry I have met some amazing people and been lucky to travel to a variety of places. There are so many great places in the world to visit so let's work together tick some adventures off your bucket list!
Esther Ru Bay
Over the last 15 years I have sent many people to many different places, learning more every time. There are so many great places in the world to visit so let's work together to create memories to keep for life.
I have been in the travel industry since 1989 working in tour operations, airlines, hospitality and travel consultancy. I have lived in Japan and the UK, but returned to NZ in 2004 (we always come back in the end!!)
It’s easy to rush through life & forget to enjoy the awesome moments. Having experienced many different cultures & landscapes has opened my view on the amazing inspiring experiences out there. Let me help you create your own travel memories!
I have been a part of the travel industry for over 25 years and still love it! I love to travel and I often joke with my clients that I live vicariously through them. Many of my clients have become life long friends.
“Live with no excuses & travel with no regrets”