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House of Travel Mount Maunganui

The Cruise Deck
169 Maunganui Rd
Bay of Plenty

P+64 7-572-8000
F+64 7-572-8299

Weekdays: 9am - 5pm

Please note our Mount Maunganui team are operating from The Crossing store on Saturdays from 10-2pm during Level 2….please call on their number - P+64 7-543-9141.

Thanks for visiting the House of Travel Mount Maunganui page!

Welcome to House of Travel Mount Maunganui, 100% locally owned and operated by Tanya Aitken, who also owns and operates both House of Travel Papamoa & House of Travel The Crossing.

Our team here at House of Travel Mount Maunganui is well known and recognised within the industry for performing and exceeding expectations, and we were recently a winner of House of Travels Top Performing Medium Outlet.

All of our local stores, House of Travel Papamoa, The Crossing & Mt Maunganui are leaders within the Cruise Industry, being presented in 2019 with the Top Princess Cruises, Top Royal Caribbean, and House of Travel Cruise Outlet of the Year awards. And it’s just been announced that we’re a finalist in the 2019 CLIA Cruise Industry Awards in two categories - Large Cruise Agency of the Year and Agency Promotion of the Year.  This year’s Cruise Industry Awards are being held in Sydney on Saturday 15th of February.

Our office experience in cruise sales and our emphasis in upskilling our staff has seen our office and staff recognised by many of our key Cruise suppliers & worldwide cruise lines. Helen and Esther are both CLIA Cruise Masters and in 2018 Esther was a finalist in the CLIA Cruise Consultant of the Year Awards. Charissa, Shelley, and Tanya are CLIA Cruise Accredited and working towards becoming CLIA Cruise Ambassadors in 2020. And Kim, Angeline, and Jessica are all currently studying towards their CLIA Cruise Accredited status.

Over the years we have been awarded accolades for many of the key worldwide supplier which have included, APT, Trafalgar Coach Touring, Globus / Cosmos Coach Touring, Uniworld River Cruise, Avalon Waterways, Scenic Tours and Top Deck Tours.

Our team at House of Travel Mount Maunganui have left footprints in every corner of the globe, and we love to share our collective knowledge, expertise, and passion to ensure a truly unforgettable travel experience. We absolutely love to travel and to explore new places, and then share this passion and knowledge with you. Whether you are travelling solo, with a partner or with family or friends, we have someone in store perfectly suited to helping you bring about your perfect get-away, holiday, journey or expedition. 

At House of Travel, we’re on a mission to help you create better holidays - from hunting out the best deal, to helping you personalise your holiday and get the most out of every minute.  And of course, we’re always here to step in if things go a bit, well, wonky.  So why D.I.Y. when we can D.I. Together?  Come in, and visit us in-store today!

> View the latest House of Travel deals here.
Luxury Escapes Tauranga

HOT Mount Maunganui staff

Tanya Aitken
Owner Operator

No. of years in travel: 23 years. I joined the travel industry to travel, 25 years on, above all else that is still what I love to do, now mostly with my family. Travel for as long as you can, as far as you can is a mantra I live by.

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Shelley Rich
Retail Manager

I have been a part of the travel industry for over 25 years and still love it! I love to travel and I often joke with my clients that I live vicariously through them. Many of my clients have become life long friends.

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Esther Ru Bay
Travel Consultant

Over the last 15 years I have sent many people to many different places, learning more every time. There are so many great places in the world to visit so let's work together to create memories to keep for life.

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Helen Terry
Travel Consultant

I have been in the travel industry since 1989 working in tour operations, airlines, hospitality and travel consultancy. I have lived in Japan and the UK, but returned to NZ in 2004 (we always come back in the end!!)

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Kerri Coupe
Personal Assistant to Tanya Aitken

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House of Travel – Solo Travel Club

Are you are solo traveller? You could be: single, windowed, divorced, or you might have a dream destination in mind but your friends might not want to go there.  Come and join our Solo Travellers Club.  We connect and inspire solo travellers just like you. Contact Esther on 07 572 8000 or to come to one of our get togethers to meet like-minded travellers and to learn more about the travel options out there that cater for solo travellers.  Or just pop in store to get travel advice on your next holiday.

HOT Cruise Club

Register to join our Exclusive Cruise Club where you will not only will be the first to hear about the latest cruise offers but also be privy to exclusive invites on-board some of the many ships that enter our local port & be the first to know when we are holding our cruise nights where we will offer on the night only offers available to those attending the shows.

Hospice NZ 

We are proud to support Hospice New Zealand and together with our House of Travel stores will look to ways to raise money for our local Hospice. 


TAANZ and House of Travel 


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