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House of Travel Newmarket

368 Broadway

P+64 9-522-3666
F+64 9-522-2347

Weekdays: 8am - 3pm

SAT & SUN – Closed
(By appointment only)

Thanks for helping us be awarded Overall Best Performing House of Travel Outlet 2013, 2015 & 2016!

House of Travel Newmarket believes that our fresh and inspirational approach, is key to our continued success within the travel industry. The team have travelled extensively throughout the world and believe that it takes an experienced traveller to design an exceptional journey. We deliver a standard of service that you would expect from an agency that puts it clients needs first.

The HOT Newmarket team has a wealth of knowledge, with a combined total of over 150 years in the travel industry. We are all extremely passionate about travel and between us there isn’t too many places we haven’t been. The office has been recognised as an industry leader, receiving numerous House of Travel Awards. The pinnacle being awarded National Travel Industry Overall winners for - Best Retail Single location, Best Retail Manager and Best Retail Consultant.

Take the first step towards your amazing journey and contact us now. 

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Inspire articles by our consultants

HOT ​Newmarket staff

Clare Jackson

Visited the pristine Is.of Tahiti and Maldives, cruised the Caribbean on Oceania, the Med on Seabourn, am in awe of the natural beauty of Iguazu Falls, but my favourites are Puglia, Taormina, Girona, Mdina & Moscow. To dos-Iceland, Slovakia/Slovenia!
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Erica Banks
Senior Consultant

Originally from the UK and with 20 years in the Travel Industry I have been lucky enough to travel to many wonderful places in the world - my favourite trips have all included seeing wildlife in their natural habitat.
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Tony Jackson
Senior Consultant

2020 has been incredibly tough year - none more so than for those in the Travel Industry. Now is never a more important time to have an truly experienced Travel Agent working for you - I have 25 years experience - so contact me now for assistance.
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Where have we been lately?


Visited the pristine Island of Bora Bora & one of the many in Maldives. Was impressed by Shanghai’s skyline, cruised the Caribbean on Oceania, in was awe of the natural beauty of Iguazu Falls.


I've been in travel for 20+ years, I've been very lucky to travel to many different destinations with South America and Africa being my favourite ones. From Machu Picchu to Antarctica I have visited every corner of South America. In the last couple of years at House of Travel Newmarket I have been lucky enough to visit Hawaii (Oahu and Big Island), Fiji (Denarau, Coral Coast & Mamanuca Islands), Vancouver, River Cruise in Europe along the Rhine & Japan (Tokyo and Kyoto).


Australia, Rarotonga, Vanuatu, Singapore, Malaysia, Bali, Hong Kong, Thailand, Maldives, Vietnam, Cambodia, India, USA, Canada, Hawai`i, Argentina, UK, France, Spain, Italy, Switzerland, Germany, Greece, Turkey, Egypt


Tahiti (Bora Bora), Las Vegas  and New York. Cruising the Caribbean with Oceania Cruises. HKG International Horse Races and HKG 7’s. Annual Bathurst Group. Cabo San Lucas, Mexico. Maldives and Dubai. Honolulu, Maui and Kona.

Africa:  South Africa, Kenya, Tanzania, Egypt
Asia: Thailand, Malaysia, Singapore, Hong Kong, Bali, Borneo
Australia: Sydney, Melbourne, Gold Coast, Sunshine Coast, Cairns, Perth 
Canada : Vancouver incl Vancouver Island
Europe: UK, Italy, Greece, Austria, Switzerland, Ireland, Croatia, France 
Middle East: Israel, Dubai 
South America: Chile, Peru, Argentina
South Pacific:  Tahiti – (Papeete, Moorea, Bora Bora, Taha’a), Fiji & the islands, Samoa, Vanuatu incl Tanna, Niue, Rarotonga & Aitutaki 
USA: Honolulu, Maui, New York, San Francisco, LA, Oregon
Cruise: Holland America Inaugral Cruise on Nieuw Amsterdam Venice to Croatia, P&O Pacific Pearl, Superstar Gemini in Asia, Captain Cook in Fiji, Island Passage in Tahiti
Hawaii, New York, Fiji and Samoa, India (Northern), Taiwan, Bora Bora, Raiatea, Tahaa, New Caledonia
Bianca Ratima
Thailand, Singapore, Malaysia, Hawaii, Bali, India, Tahiti, Vietnam 

HOT Newmarket travel tips

> If flying economy class buy yourself noise cancelling headphones and always open your orange juice facing away from you ~ Paul 
> When travelling with a baby/toddler, it’s a great idea to give them some milk while taxing or taking off. This will help their ears from hurting and possibly send them to sleep for a few hours!! From experience this worked with my son! ~ Antony
> When travelling longhaul, take an empty plastic water bottle with you & ask the airline crew to fill it up once you’re on the plane as this will help combat dehydration & jetlag ~ Bianca 
> Always travel with a sarong - not just to the beach - as they have many uses including a “cover up” when visiting religious sites ~ Erica
> Stopping in the Dubai? Wanting a special treat? Don’t miss out on the desert dining experience offered at Al Hadheerah restaurant, Hotel Bab Al Shams – the 40 minute drive is so worth the ride! ~ Tony
> Always carry a Foreign Exchange Cheatsheet so you don’t get caught out by dodgy currency conversions in local markets ~ Erica
> Always pack layers so you are prepared for all weather conditions ~ Fernando
> Unless you know the country well, always book an arrival transfer so the taxi drivers do not earn their daily salary on your fare ride…unless you like a tour of the city on your way to your destination ~ Fernando
> No matter where you go – the two most important things to keep hold of is your passport and a Visa card – they can get you out of any situation ~ Tony

TAANZ and House of Travel 

of customers
who book with
House of Travel Newmarket
What our customers are saying

* Satisfaction rating based on 12 month period 01 April 19 – 31 March 20

Our awards

We won Best Brand Retail-Single Location at the National Travel Industry Awards!


Top Ten Customer Service Outlet - 2018 
Overall Best Performing House of Travel Outlet - 2013, 2015 & 2016
Best Performing Large House of Travel Outlet - 2013 & 2015
Top HOT Product North Island Award
Top HOT Air North Island Award
Top Cathay Pacific Retail Award
Top Air New Zealand Retail Award
Top Emirates Retail Award
Top Singapore Airlines


Best Travel Consultant Retail - NTIA awards 2016 & 2018 – Tony Jackson
Top Retail Consultant Overall - Tony Jackson 2010, 2011, 2013, 2015 & 2017
Legends Award - Tony Jackson
Top 12 Consultant  - 
Tony Jackson 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 & 2018
Erica Banks – 2005
Antony Myers - 2016
Gold Sales Award - Antony Myers and Tony Jackson, Erica Banks
Silver Sales Award - Paul Herbert
Bronze Sales Award - Bianca Ratima
Insurance Awards - Erica Banks
HOT Customer Champion 2017 – Erica Banks

“Plan your departure flight to coincide with your hotel check out time. saves on waits at airports & late check out fees.”
 - Clare Jackson, HOT Newmarket Director

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