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House of Travel Mount Maunganui

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APPOINTMENT RECOMMENDED
The Cruise Deck, 169 Maunganui Rd, Mount Maunganui
Tauranga
Bay of Plenty
3116
Monday
9:00am - 5:00pm
Tuesday
9:00am - 5:00pm
Wednesday
9:00am - 5:00pm
Thursday
9:00am - 5:00pm
Friday
9:00am - 5:00pm
Saturday
Closed
Sunday
Closed

Saturdays 9am-1pm operating from House of Travel Papamoa on +64 7-542-9300

Welcome to House of Travel Mount Maunganui


Nothing is ever too large or too small for our team and we’ve got a gold mine of ideas and tips to make your holiday or travel experiences better than you’d ever imagined.

We believe in the power of human connection to create the best holidays, someone who knows you and knows travel, and we have an unbeatable network of travel partners.

We live, breathe and dream travel (you might say we’re addicted!) - so wherever’s next on your must-visit list, you can bet at least one of our team has either been there, or sent someone there.

We understand that planning a trip now requires an even greater pool of knowledge, experience, and time to ensure the best outcome, and we’re with you every step of the way.

We also know your down time is precious and we think everyone deserves the best holiday possible.

That’s why we promise that if a curveball gets thrown your way, we’ll get it sorted for you, so you can relax and get on with enjoying your holiday.

When it comes to making travel plans, we believe nothing beats being able to speak with your own personal travel advisor face to face. So, if you’re ready to chat about your plans and dreams, simply give us a call to make an instore appointment - that way we can guarantee you uninterrupted time to discuss your holiday plans with one our experienced globe-trotting travel gurus.

But we recognise that getting together in person isn’t always possible, so if you’re unable to make it instore, we can always meet with you virtually (via video appointment) - and best of all it’s easy! Or of course, you can still contact us by email or phone.

It’s your holiday, and the way you choose to plan it, is entirely up to you - we’re ready when you are.

Tanya Aitken
Owner Operator


Meet the team

Travel fuels my soul, the experiences, the opportunities, the culture, the adventures, I have been lucky enough to have a career that is a labour of love. Planning holidays with a high degree of skill, attention and knowledge has become my trade mark.
Travel fuels my soul, the experiences, the opportunities, the culture, the adventures, I have been lucky enough to have a career that is a labour of love. Planning holidays with a high degree of skill, attention and knowledge has become my trade mark.
I have been a part of the travel industry for over 30 years and still love it! I love to travel and I often joke with my clients that I live vicariously through them. Planning the perfect holiday for my clients fills me with joy. I take pride in what I do and love sharing my passion of travel. Many of my clients have become life long friends.
I have been a part of the travel industry for over 30 years and still love it! I love to travel and I often joke with my clients that I live vicariously through them. Planning the perfect holiday for my clients fills me with joy. I take pride in what I do and love sharing my passion of travel. Many of my clients have become life long friends.
I'm honestly in my dream job - I get to combine my passion for travel with my love of organisation and planning. Travel has changed so much over the last few years and continues to do so, which means there are more details to consider than ever before.
I'm honestly in my dream job - I get to combine my passion for travel with my love of organisation and planning. Travel has changed so much over the last few years and continues to do so, which means there are more details to consider than ever before.
Travel is in my blood, and my love for my job shines through, going above and beyond for my clients to ensure their needs are met with warmth, kindness, and an attentive ear.
Travel is in my blood, and my love for my job shines through, going above and beyond for my clients to ensure their needs are met with warmth, kindness, and an attentive ear.
After many years in the travel industry, what makes this job special to me, is having my clients return from their trips to tell me about their adventures and then wanting to rebook another holiday with me - they do say the best way to overcome the post-travel blues is to already be planning your next one, and I couldn’t agree more!
After many years in the travel industry, what makes this job special to me, is having my clients return from their trips to tell me about their adventures and then wanting to rebook another holiday with me - they do say the best way to overcome the post-travel blues is to already be planning your next one, and I couldn’t agree more!
I am delighted to be back with the House of Travel family in my new role supporting Shelley and the amazing team at the Mount.
I am delighted to be back with the House of Travel family in my new role supporting Shelley and the amazing team at the Mount.

What our customers have to say

  • Loris is always professional, prompt and super efficient in sorting out my travels. Loris has been my go-to consultant ever since she started working in the industry. Loris always goes the extra mile to ensure that all bases are covered in my travel plans.
    Jacobus
  • our travel agent Steph was amazing! She was always quick to respond to our questions, had great communication, was flexible to make changes to flights when we were worried about early morning fog potentially delaying our flight from Hawkes Bay to Auckland (we didn't want to miss our international flight). She often went the extra mile, helping us with korean visas, travel advice for flights etc. Highly recommend House of Travel and especially Steph!
    Amy
  • House of Travel Mount [Shelley Rich] was just incredible, going above and beyond organising my trip to Europe including eight flights. Unfortunately just before leaving NZ went into lockdown and everything was cancelled. Shelley's support was just outstanding. She organised a refund for all my booked flights, she kept me constantly updated with the latest travel news, it was absolutely AMAZING. I just can't recommend her and her team, highly enough. I'll be back once I'm able to go to Europe again, thanks heaps Shelley, your very happy customer :)
    Steffi
  • Shelley and the team have been looking after me and my travel arrangements for some time now, both personal travel and business. I have nothing but good things to say about the house of travel team at Mt Maunganui, in my case they have been miracle workers ! In the new world of be clever and do it yourself on line, I say, be smart and get Shelley and the team to do it for you ! !
    Andrew
  • We recently went on a trip to Queenstown and booked through house of travel mount Maunganui. We worked with Tanya and Shelly and both ladies were amazing!! We were meant to fly from Auckland but due to level 4 conditions for Auckland we had to change this last minute and they worked so hard for us to find the best flights at the best rate! We were so happy with the outcome and would 100% work with them again in the future for any upcoming trips!! Highly recommend :)
    Georgia
  • Shelley from House of Travel was great to go through, and made my trip completely stress free! Shelley had organised multiple overseas flights for me and managed to secure a spot in MIQ without any hassle. Super lovely and always there if you have any questions or concerns. Highly recommend going through House of Travel Mt Maunganui!
    Sarah
  • Chelsea has given us the best travel service we have ever had, and we have travelled a lot. She is thorough, really researches possibilities, is proactive and quick to get back to you. Her enthusiasm is infectious and it certainly excites you for the trip ahead.
    Terry
  • Loris is so quick and very responsive , she gives the most professional service . love dealing with Loris
    Ann Marie
  • Outstanding consultant. Stephanie knows exactly how we like to travel and makes it happen with ease. I only have to pay the invoice! Always available and quick to respond. Stephanie has excellent product knowledge that is often not seen in other consultants we have used in the past. We appreciate Stephanie's expertise. Thank you Stephanie.
    Andrew
  • House of Travel have been incredible for us. Having to travel in COVID times they were with us every step, planning everything perfectly and having a bunch of alternate plan B's in case. Their knowledge and planning is A+++. Can't thank Tanya and her team enough. Travel agent Rockstars!!
    Glen
  • Tanya was absolutely amazing!! She was full of amazing advice and helped make our trip seamless. Tanya stayed in contact throughout the whole process and even while we were away and when I returned. We are so thankful for everything that Tanya did for us.
    Mandy
  • It was our first time using a travel agency and will 100% be booking with Stephanie at house of travel again! The whole process was made so much easier with her organising and sending us any information that we needed to know, most of which hadn’t crossed our minds. She was available whenever we had any questions and helped us when our luggage was left behind at an airport. So good at her job!
    Crystal

News and events

  • Slide 1

    Ever tried airplane karaoke?

    Swifties are taking the world by storm and especially Kiwis. Taylor Swift has finished one of her shows in Melbourne where Kiwis flying back home didn't let the energy dial down just yet. Passengers onboard the 4 hour NZ128 flight back home from Melbourne had one of Taylor's hits "Shake it Off" playing during the flight with the Eras concert goers were singing and standing during the flight.
  • Slide 2

    4 wheels or 2? Here's one of the best destinations to explore using a scooter!

    When you think Italy you probably think Ferrari. Well, we think you should choose... Vespa! Italy is home to one of the most historically beautiful countries and monuments in the world. Flying by in your Ferrari won't let you enjoy the views. Slow down and take it in with a 2-wheeled wonder. The urban streets filled with culture and the Italian countryside, either of which are perfectly suited for the iconic moped and is definitely a must-do on your bucket list.
  • Slide 3

    Kings Cross has a new boutique hotel opened in this iconic location.

    Sydney's iconic Coke sign has a new boutique hotel finally opened. The boutique hotel has lavish rooms with a hint of timeless heritage in a modern twist. The offered luxury is something to see. Hotel Indigo Potts Point is the name and it's taking Sydney by storm as it sits right behind the iconic "Coke sign" in Sydney. The hotel brings past and future together in a boutique and luxurious way.
  • 12 Feb

    New Maldives resort just 15 mins from international airport

    SO/ Maldives is opening a luxury resort in the heart of the islands of Maldives. It’s been the talk of the town as it’s only 15 minutes away from an International airport. The resort lies within the Emboodhoo Lagoon, with access to the Male Velana International Airport via speedboat. This luxury opportunity upholds amazing experience for couples and families looking to unwind and relax in style. The resort has a variety of suites with the classic overwater villa being a key feature.
  • 12 Feb 2

    Boring Museums? Not in Japan!

    One of Japan’s coolest museums recently reopened to public. teamLab’s digital art collective has an array of immersive art installations which operating using cutting-edge technology. International tourists are drawn to teamLab’s art exhibitions and museums for the awe-inspiring and memory making experiences. It’s a definite Must-Do!
  • 12 Feb 3

    Living life on the rails.

    The world’s most famous train has just opened a brand new route. Crossing from Paris to Portofino, the 2 day journey won’t only give you an experience of a lifetime, it will also set you back $8,500 one way. The heritage and prestige onboard the Venice Simplon-Orient-Express has never seen the Ligurian coast in its lifetime. It’s a once-in-a-lifetime experience which should not be overlooked.

Our travel stories

My Trafalgar Tour

I was lucky enough to experience European Tour with Trafalgar Tours.  Our itinerary started in Geneva and finished in Barcelona.  Taking in some of the gems in Provence and Northern Spain. 

Postcard from Pacific Northwest USA.

In September 2019, my brother and I did a two week hiking trip through the Canadian Rockies (amazing). When we finished up in Vancouver, we hired a car for a week and drove a few hours South to cross the border into the US.

Postcard from Alaska

It's funny how certain photos that aren't particularly something you want to print or show other people can evoke memories years later. For me seeing the photo I took from my cabin looking out the balcony reminds me of waking up and...

Postcard from Canada

My brother and I did a camping tour in autumn in Canada. To this day its the most fun I've had in my life. A minivan of people from around the world becoming friends, camping in gorgeous locations, hiking, canoeing, cooking together and just getting up to general shenanigans in one of the most scenic locations I've ever been to. 

Postcard from New Zealand

Postcard from South Island. For those of us who love to travel, how often do we end up missing our own backyards? I was mid-30's before I went on my first proper roundtrip down the South Island...

Postcard from India

Walking through the doors of the Taj Mahal was one of those moments I won't forget. 

Postcard from Lyon

I love exploring. This is one of the oldest streets in Lyon which dates back to the 15th Century. 

Postcard from Seattle and Portland

My family has a love of aviation with three generations of pilots. So when my brother and I were in the Pacific Northwest in 2019 we were excited to visit The Museum of Flight in Seattle, as well as the Evergreen Aviation and Space Museum in McMinnville, Oregon. 

Postcards from France

I am seriously in love with France, be it the Glitz of Paris, The charming villages of Rural France, be it Provence, Burgundy, coastal or inland I just can't seem too every have enough time here.

Postcard from Las Vegas

An internationally renowned major resort city, known primarily for its gambling, shopping, fine dining, entertainment, and nightlife.

Postcard from Dubai

A stopover in Dubai enroute to Europe gives you the chance to experience a stunning city in the desert. 

Postcards from Africa

AFRICA was a life long dream to experience real wilderness, and when we finally got there it exceeded everything I could have imagined. 

Avalon River Cruise Basel to Amsterdam

My Avalon River Cruise experience was incredible and truly exceeded my expectations. 

Postcard from Mamanuca Islands, Fiji

I was lucky enough to get hosted by Tourism Fiji on a trip to the Mamanuca Islands in Fiji (pronounced Mamanuthas).

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