Register / Login
Australia
Pacific Islands
Asia
UK & Europe
The Americas
Africa
Cruises
Touring
Cruises on Sale!
Phuket on Sale
Give the gift of travel
UK & Europe 2019.
Fiji flights sale.
Bali flights sale.
Cruising
Family
Ski holidays
Tours & Guided Holidays
Road Trips
Bucket List
HOT Hosted Journeys
Online Brochures
Central America
North America
South America
UK Europe
New Zealand
South Pacific
Asia flights
USA & Canada
South Africa & Middle East
Business Class flights
Special needs or children (2-15yrs) travelling alone?
Stopover or Multi-city? Please fill in this enquiry form.
Need more rooms or children in rooms?
The Cruise Deck169 Maunganui Rd Bay of Plenty
P+64 7-572-8000 F+64 7-572-8299 E MtMaunganui@hot.co.nz
Hours: Weekdays: 9am - 5pmSaturday: 10am - 3pm
View map »
The store is managed by our very successful & well known local Shelley Rich who has a reputation for business excellence, alongside a complete focus on supporting the stores customers, the community, and leading her team of travel specialists to be the very best in what they do. This is a retail travel experience never before seen at the Mount. A spacious and comfortable place, both welcoming and also private in an environment where you will expect to receive service excellence, great value for money and tailor made holidays which are created with the combined knowledge not only between the customer and the travel specialist but also backed by the knowledge of the entire team.
No matter where you are looking to travel, or what experience you are after the combined team of House of Travel Mount Maunganui & House of Travel Papamoa stores have been to over 150 countries worldwide. Our staff will inspire you with their own travel experiences and aim to create a travel experience that you would not have otherwise thought of.
HOT Award Winning Team
This year our team attended the annual House of Travel awards. It was here that our House of Travel Mount Maunganui Store Won Top Performing Medium Outlet. Both local stores, House of Travel Papamoa & Mt Maunganui were awarded the TOP Cruise outlet for 2015 for the group. Over the years we have been awarded Top Shop for many of the key worldwide supplier which have included, APT, Trafalgar Coach Touring, Globus / Cosmos Coach Touring, Uniworld River Cruise Top Shop award 2015, Top Shop for Top Deck Tours awarded for 2015, Scenic Tours & Avalon Waterways. Our office experience in cruise sales has of course also seen top shop with many of our key Cruise suppliers & worldwide cruise lines. Experience the team today who are keen to partake their knowledge & expertise
> View our House of Travel Papamoa store details here > View our House of Travel The Crossing store details here​
Tanya Aitken Owner Operator
No. of years in travel: 23 years. I joined the travel industry to travel, 25 years on, above all else that is still what I love to do, now mostly with my family. Travel for as long as you can, as far as you can is a mantra I live by.
View full profile
Shelley Rich Manager
I have been a part of the travel industry for over 25 years and still love it! I love to travel and I often joke with my clients that I live vicariously through them. Many of my clients have become life long friends.
Angeline Gower Travel Consultant
With over 20 years experience in the industry I have met some amazing people and been lucky to travel to a variety of places. There are so many great places in the world to visit so let's work together tick some adventures off your bucket list!
Brooke Wanoa Travel Consultant
Travel really does open your eyes to so much more than you can ever imagine. It is our nature to explore, dream, discover and connect. I love being able to help people put this in to action, creating unforgettable experiences together!
Esther Ru Bay Travel Consultant
Over the last 12 years I have sent many people to many different places, learning more every time. There are so many great places in the world to visit so let's work together to create memories to keep for life.
Helen Terry Travel Consultant
I have been in the travel industry since 1989 working in tour operations, airlines, hospitality and travel consultancy. I have lived in Japan and the UK, but returned to NZ in 2004 (we always come back in the end!!)
Kerri Coupe Sales Support
Kim Hoogstraten Travel Consultant
It’s easy to rush through life & forget to enjoy the awesome moments. Having experienced many different cultures & landscapes has opened my view on the amazing inspiring experiences out there. Let me help you create your own travel memories!
Michael Whittington Travel Specialist
Having worked in the industry for 12 years has given me an amazing opportunity to visit places I never thought possible. I want you to experience the same feeling I get when touching down somewhere new for the first time or back to a favourite destination
View More
Our staff have recently returned from:
Shelley Rich: Exploring the tastes & delights of Sydney’s playground, the Hunter Valley. Russia, China & Vietnam, Samoa, Melbourne, France
Helen: Ski Holiday to the Canadian Ski Fields of Big White & Whistler…, Vietnam, Samoa
Esther: Tahiti, time spent discovering the gorgeous Islands of Moorea & Bora Bora, Rarotonga,
Isaac: Japan, Vietnam, Central America, Sri Lanka, Samoa
Tanya Aitken: Fijian family holiday, Thailand, Provencal France & Burgundy Canal Cruise. LA Disney & Hollywood, Hawaii
Michael Whittington: UK, Canada, USA, Burma, Samoa
HOT Cruise Club Register to join our Exclusive Cruise Club where you will not only will be the first to hear about the latest cruise offers but also be privy to exclusive invites on-board some of the many ships that enter our local port & be the first to know when we are holding our cruise nights where we will offer on the night only offers available to those attending the shows.
Cruise Holidays Big Ship, little Ship we know the best ones to pick. We love to cruise and think it’s the most amazing way to see the world. Some of the world’s best cities are built right on the Ocean, so what better way to see them than from a floating hotel… Takes all the stress out of travel, plus someone else takes care of all the cooking, cleaning and planning the entertainments for you… We love holidays on water and have experienced first-hand some of the world’s best cruise ships, river boats, Feluccas down the Nile & canal boats in the France and UK.
Touring UK & Europe Our team have travelled all over the UK & Europe where we have taken coach tours, cruises, trains, buses, self-drived and of course biked! No matter what your UK/Europe budget is, from backpacking to a more luxurious break, whether you are traveling for the first time or returning to discover new areas let us match you with the best consultant to assist you in planning your next adventure.
African Safaris & Overland Adventures When it comes to a continent like Africa, where do you start to plan… Our advice is come in and have a chat with Christine who has roamed all over the vast continent and knows it like her own backyard. So if you are wanting a Gorilla Trek, a wildlife Safari, Luxury lodges or an overland truck adventure this is the best place to start. Central & South America is one of Isaac’s favourite destinations and he would love to share his adventures all the while planning your next holiday to ensure you get the best out of your overseas experience.
Weddings & Honeymoons With two of our staff having been married in the Islands we know the ins and outs of some of the best places to go and what to consider when planning your wedding. Honeymoons are also important for that relaxation after the busy lead up to your big event. Contact the team on how you can also set up a ‘wedding register’ where guests can contribute also to your honeymoon making it a special gift you will always remember.
The Big OE We love helping you plan the BIG OE. If you are thinking of heading off and you are not sure where to start then come and have a chat to some of our team. We hold our ‘Big O.E’ evenings at least twice a year where we offer on the night exclusive discounts. Don’t miss out. Find out the best way to save money on your flights & tours. If you are going to head to stay in the UK we can give you assistance on how to get your visa, set up a UK bank account and all the details you need to know before your big move!
Ski Holidays Helen is our resident Ski bunny. From living and working on the ski fields in Japan, to recently having returned from Canada & enjoying the Big White in Kelowna, she has the expertise and knowledge to ensure you plan the right ski holiday for you.
Family Holidays We know that all families are different and all have different needs, including different budgets so we don’t believe in trying to squeeze you all in to the same Family holiday package. Let us stretch your minds with amazing family holidays, to new destinations or holiday options, you may not have even thought of. We also have great family packages to the traditional favourites of Disneyland, Phuket, & the islands including Fiji & Rarotonga to the ever popular Australian Gold Coast.
Groups & Team Travel Travelling with a Group can be so much fun, team sporting events, family reunions, special anniversary events, sporting events and musical concerts. Through our sister company Golden Tickets we can access tickets to a lot of Global events you thought were sold out. We can also advise you on how to get Free Places for your group, fund raising ideas and yes we even have great group deals on Cruise Lines. Talk to our team of experts today!
Hospice NZ We are proud to support Hospice New Zealand and have locally fund-raised $23,000 over the years.
“Live with no excuses & travel with no regrets”
