AirAsia Share on email Print this article Share on Facebook AirAsia story by: Tom Ricketts AirAsia is a major low-cost airline based in Kuala Lumpur, Malaysia. The airline has undergone massive growth since it commenced operations in 1996 and has gone on to start up other AirAsia branded airlines in Indonesia, Thailand, the Philippines, India and Japan. The longhaul part of the airline is known as AirAsia X and operates a fleet of large Airbus A330 aircraft, while regional routes in Asia are operated with the airlines massive fleet of A320 aircraft. THE ESSENTIALS Name: AirAsia. Founded: 1996. Hub: Kuala Lumpur International Airport. Rewards Program: Big Loyalty Program. NZ Routes: Auckland to Kuala Lumpur via Coolangatta (Gold Coast). Classes of Travel: Premium (Business) and Economy. Meals: Not included in the base fare, but various options are available to add at time of booking, for an extra charge. Limited meals available once onboard. Entertainment: Not included in the base fare, but tablets with movies, TV shows, music and games are available to add at time of booking, for an extra charge. Luggage Allowance: One piece of carry on up to 7 kilograms included in the base fare. Checked luggage is not included in the base fare, but is available to add at time of booking, for an extra charge. Seat Selection: Certain seats are able to be booked for an extra charge at time of booking, otherwise seats are allocated by the airline. Families/couples travelling together are seated together if all booked on one booking reference. THE DIFFERENCE - AirAsia have been named world’s top low-cost airline seven years running by Skytrax. - Onboard A330 aircraft, AirAsia have a seven row designated ‘quiet zone’ which is separated from the rest of the cabin and does not allow travellers under the age of ten. - AirAsia offer a surprisingly large number of meal options including at least ten hot dinner options, a big breakfast and even instant noodles for a quick snack. FARE TYPES Like most airlines, AirAsia has a couple of different fare types which allows you to choose what services you would like included in your fare… Low Fare: The most basic fare includes your seat and one piece of carry on luggage at up to 7 kilograms. Premium Flex: This fare includes the above, as well as seat selection, express boarding, one meal, one piece of checked luggage up to 20 kilograms, unlimited flight date/time changes, an inseat power socket and of course, a lie flat chair/bed. THE DESTINATIONS New Zealand: Auckland to Kuala Lumpur via Coolangatta (Gold Coast) Kuala Lumpur: To over 80 cities throughout Asia. THE CLASSES Premium Flatbed: The ‘Premium Flatbed’ class is essentially Business Class. When travelling in this class you’ll receive priority check in, priority boarding, priority luggage return, one meal, seat selection, a pillow and duvet for use onboard, a 40 kilogram baggage allowance, a free change of flight date/time. THE HUB Kuala Lumpur International Airport: Commonly known as KLIA, this airport is one of the largest, most modern, and efficient airports in the world. The most important thing for AirAsia passengers to know is that their flights fly into KLIA2, a dedicated low-cost airline terminal located two kilometres away from the main terminal. The main terminal, called KLIA, hosts most international airlines, as well as Malaysia Airlines. There is a train connecting the two terminals which runs every 15-20 minutes and takes a mere three minutes to complete the journey. It then runs into downtown Kuala Lumpur. The inter-terminal ticket costs MYR2 (less than NZD$1.00). Both terminals have a large number of shops and restaurants with many major international brands represented, but if that’s not enough, there’s a large outlet mall just six kilometres away. If you’re stopping over for longer than six hours, you can also do a quick sightseeing tour of KL. Getting through security and customs is a breeze. Free WiFi is available throughout. Enquire Now First name* Last name* Email* Phone How can we help? 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