House of Travel logo

HOUSE OF TRAVEL - ABOUT US

WE'RE BETTER TOGETHER, YOU AND I

Great Southern Rail Tourism   By House of Travel


Behind the scenes at House of Travel. Lucy is back to show you why it is better when we book holidays together.

 

House of Travel founder Chris Paulsen and Miss Lucy

House of Travel's Chris Paulsen with Lucy

 

 

Who is Lucy?

Lucy is the warm and welcoming face of House of Travel in our exciting new brand campaign. Some may remember her as “Miss Lucy,” who a decade or so ago took House of Travel (HOT) into the hearts and homes of New Zealand as she sang and danced her way across our TV sets.

Are the ads really based on true stories?

Yes! The stories were shared with Creative Director (and brains behind the campaign) Roy Meares, when he met with store Owner Operators throughout the country. Meares explains: “Their stories really sparked with me. The HOT team’s delight in turning their customers wishes and plans into holidays that exceed expectations — it’s in their blood. It’s part of their culture to create things together.”

Your local House of Travel store

 

What myths does the campaign address?

The advertisements combat the myth that asking HOT to help costs you more. They also highlight the depth of care and insider knowledge and insights a House of Travel consultant adds to every kind of holiday imaginable! The travel business has changed dramatically in recent years with the explosion of DIY booking online. “It was time to remind everyone, including ourselves, just how good we are,” says Chris Paulsen, founder and executive chairman. There is a growing trend to return to travel consultants — Get rid of the stress of booking and “let downs” and benefit from personal attention and huge knowledge.


Let's make holidays better, together.
Learn more about House of Travel here.


House of Travel

ABOUT HOUSE OF TRAVEL

We live, breathe and dream travel - so wherever’s next on your must-visit list, you can bet at least one of our 500 Consultants has either been there, or sent someone there. And with their combined experience and knowledge behind you, you’ll always be sure you’re getting the absolute most out of every holiday.

More about House of Travel >

ABOUT US


1. 100% KIWI owned and operated.


2. The largest privately owned retail travel company in Australasia.


3. Founded by CHRIS PAULSEN in 1987.


4. 75 STORES in New Zealand – Our first store was in Timaru.


5. A team of 2000 people across Australasia committed to providing better holidays.


6. 94% of customers who booked with House of Travel rated us 5 out of 5!


7. New Zealand’s MOST AWARDED travel group.




VIDEO FROM HOUSE OF TRAVEL


 




SIMILAR JOURNEYS


TRENDING DESTINATIONS

10 places our consultants can't stop talking about.

By House of Travel
MIDDLE EAST / EGYPT / TRUE STORY

A trip of a lifietime.

By Mandy Partleton
FAMILY HOLIDAYS

If kids were travel consultants.

By Anna Sarjeant



MORE VIDEOS FROM HOUSE OF TRAVEL


 

 



Enquire Now














Loader

HOT privacy statement

* required fields

Sign up for House of Travel emails: