Customer Reviews

"Very very helpful and really lovely"

"Very friendly and super onto it with our needs and also when we had other questions and prompt with the changes we made."

"She listened to us, heard what we said and provided great opportunities and choices. Her valuable knowledge and expertise is greatly appreciated."

"Charlotte made it possible for me to join my daughters booking with very little notice. Her communication was great."

"Very prompt replies to all e-mails, no matter how inane the questions."

"Mairead was fantastic nothing was too much trouble, there was no rush or pressure to book or decide. Mairead constantly updated us with options & changes. Highly recommend"

"So easy & str8 forward to deal with. Fast responses & all health with via Email"

"She understood exactly what we wanted for your trip and out the perfect itinerary together. The itinerary had thought out into it and was with us very very quickly. She was friendly and professional all the way through"

"Chloe is responsive, easy to talk with, understanding, and has a sense of humour throughout. I know I can ask stupid or obvious questions, and get a helpful answer. Her personal experience helped my overthinking."

"Peter was helpful and responded promptly with a great offer. He was knowledgeable about the destination and accommodation options."

"Good efficient service clearly explaining the options and attention to detail."

"Monica gave us great advice that enabled us to narrow down our options of where to stay in Fiji. The Internet is great for background information but nothing beats talking in person!"

"Danny does things super promptly. Gets us the best deals. Much better - and consistently cheaper - than taking a punt on a website.Always easy to deal with. Peter"

"Always asking clear questions of us and relaying back to us to check we are happy..Quick and efficient plus she's always super friendly and encouraging whilst finalizing our dream holiday."

"We were referred to Brenda, and she live up to expectations. Completed our request promptly, making it stress free and good options, all very easy for us to finalise the booking."

"Kirsty was very responsive, answering phone calls and emails in a very timely manner and answering all of our questions. This was the easiest holiday I've ever booked!!"

"Quick to respond"

"She was great, super fast communication and no issues changing dates and flights for us, including adding additional night on the way"

"Kelly-Ann is so easy to work with. She booked my holiday in Nov 2023 and she's the only person I want booking my future holidays for me. She offers great advice and offers a fast and efficient service. She also has the patience of a saint with all the too-ing and fro-ing we went through while I figured out the best options for me. Thanks Kelly-Ann! You're the best."

"Quick response and good answers"

"I sent an email to Sarah who replied promptly that herself and Savarnnah would look into a package for us. It took less than 48hrs, a couple of amendments, we’ve paid the deposit and now we just have to WAIT for the holiday!! Super efficient, friendly and professional. What more can I say?"

"She just gave us really good advice and everything ran like a swiss watch on our travels."

"Kimberly was very efficient, listened to what I wanted and got back to me with quotes within a couple of hours."

"I was very happy with how quick Claire responded to all my emails and went out of her way to find and recommend different locations, teno pai e hoa"

"Professional, experience shone through..and with a sense of humour."

"Quick response, easy to deal with"

"Easy to communicate with and responsive. Knowledgeable."

"I was very specific in what I wanted and Claire managed to get the dates and times perfect for us."

"She is always considerate to my wants and needs snd listens to what I would like for my travel plans"

"Paul Reid was very prompt, considered all our requests, gave us his expert advice overall, obtained multiple options at different price points for our consideration, personalised communications"

"Vicky Baker was excellent. She gave us sooo many options then helped us choose. Emails responding to our questions were replied to very fast. So overall, Vicky made us welcome and didn’t get annoyed with our endless questions"

"She is very easy to work and very knowledgeable which gives us great confidence in her advice"

"She was lovely to communicate with and very proactive and effective putting together a package based on what we talked about. Great experience."

"Great and prompt communication"

"Instant action on my case."

"Brigitta kept us well informed and always goes out of her way to get us great deals."

"Jacquie made herself available after we had listened to an evening about Journey Beyond travel trips."

"This is the 2nd holiday we have organised with Kali and we also have a 3rd holiday booked for next year. Kali is really knowledgeable, nothing is a bother and she offers amazing customer service. We have recommended Kali to several people and we will definitely continue to engage with Kali in any other future holidays. Highly recommend ??"

"Very knowledgeable, made the booking process easy."

"Chelsea was very helpful with any questions we had and if she didn't know the answer then contacted the resort immediately to ask. Always stayed in communication with us and didn't appear to mind how many times we called her. Everything we asked of her she did well and very promptly."

"Kelsey had very prompt, friendly communication. She is very knowledgeable and didn't mind my dozens of questions either!"

"Very prompt response to my queries and matched the holiday to our needs"

"She was very efficient and got back to us very promptly with email replies"

"Nicole was great and quickly understood what we wanted and helped us shape this into the perfect holiday. She was so easy to deal with and was able to answer all our questions using her own valuable experience of the resort."

"Laura was so helpful from start to finish with this trip. We had no idea what we wanted to do apart from go to Europe. She helped us define a base itinerary and suggested different trips/places we might like to check out whilst also working in the things we wanted to do. Made our trip so easy having all the paper work sorted in advance."

"Went out of his way to provide me with the right choices."

"Lynda was just a pleasure to work with; she asked lots of questions about what we want in a holiday and then sent us 4 options that all sounded perfect for us. Once we picked our package, everything was so seamless and stress free and our holiday was booked in. I will definitely recommend Lynda to any friends or family"

"She listened and jumped thru a lot of hoops for me!"

"Prompt report. She gave us options that are good."

"Rochelle was very knowledgeable about the resort that we wanted to book and went out of her way to organise our holiday to suit our needs"

"She totally ho the bref and was polite prompt and very helpful"

"It was really quick and easy to get our quote and our holiday booked. Alex was quick to respond to our questions as well."

"Prompt service and great communication. Was able to answer all of my questions. Provided extensive information on Travel insurance to cover my existing medical condition."

"She was very helpful, this is my first time to book and travel on my own. She took her time explaining everything in detail. The flights and how weather can affect it. My bags and my seat in the plane etc. Definitely booking with house of travel in future."

"I was happy how my concern regarding an issue was addressed."

"Rosie was excellent following up my main request however she did not do a wider search of other pacific islands which was a secondary request from me."