Customer Reviews

"Super helpful and quick, was able to look into certain requests I had and make them happen for the trip"

"Rachael was great to deal with, she made our booking very straight forward, hassle free and explained very thing we needed to know with regards to travel insurance etc."

"She has always been very helpful, has a wide range of knowledge and would highly recommend her. Thank you"

"Put us on the straight and narrow with a day change which we completely forgot about. Nice manner and very helpful"

"Maia was soo helpful and made our trip very easy as she organised it and communicated with us through the process. Outstanding work Maia"

"Very quick to respond, happy to investigate options and listen to what suited us, and had worthwhile suggestions to make"

"Her attention to details, she thought of everything for our itinerary that the Flight Centre agent missed"

"Very friendly and helpful"

"Rachel is always very approachable Happy to spend time talking to us. It's always a pleasure to deal with her."

"I really appreciate how prompt Nikki was at responding to my emails and confirming the trip details."

"She was very friendly and helpful, and very quick at getting back to us. Would absolutely deal with her again."

"She was amazing with trying to help me with my trip that I booked last minute."

"Myy booking was arranged immediately when I walked in without an appoitment"

"Have dealt with Ashleigh before and her friendly helpful manor always gives us a great positive feel when booking our holidays."

"She was very informative and had the answers to all my questions. Made me feel at ease and took the stress away from booking"

"Natalia is very knowledgeable about Fiji and provided me with lots of helpful advice."

"She is just amazingly patient and kind. Always willing to help, and after a few years of dealing with us, seems to understand us almost completely. She seems to go the extra mile, too!"

"She was very lovely and welcoming. She asked questions where abs what we wanted etc dates and found us a great deal very fast .her bubbly and great personality made it easy and exciting.."

"She was friendly, polite and patient with the multiple requests. Best part is that she listened with care to understand the needs properly and then made suitable recommendations."

"We are repeat customers. Requested a package for Lomani Island Fiji. Sandy had quote prepared and emailed to us the same day. We accepted so it was booked, confirmed and deposited very quickly."

"They listened, and they were quick to come back to us as promised. Good experience."

"Jo is amazing she goes out of her way to create a holiday you will never forget. She packs as many activities into your holiday as she can. Which we love. We enjoy being on the go and making the most of our time away"

"She was quick to provide a quote as per my request."

"We made a plan of we wanted, Nicky listen and put together options which we refined as collective. Thoughtful and helpful."

"Nicky was kind and helpful finding ways to get what I needed She was quietly confident sorting my problems and I was very grateful for her assistance She was also very welcoming and I will be happy to ask her advice in the future"

"He responded quickly and did everything we asked. What more is there?"

"Exceptionally fast service and helpful recommendations for a destination we have not been to."

"Great to deal with and come up with great deal whot u ask for"

"I recently booked a trip with the help of Mathew and couldn't be happier with the experience. He made the entire process, from start to finish, completely effortless. Mathew was always quick to respond to any questions I had. Highly recommend his services!"

"Camel arranged my travel and accommodation quickly and professionally during my family emergency"

"Went in and spoke to Liz on a Monday about a couple options about going on a break for two weeks. She gave us some great options by Tuesday. I made a couple of adjustments and confirmed by Weds paid for by Thursday. Awesome lady to deal with ."

"Great help with holiday planning. Prompt attention to all queries and very pleasant to work with."

"Tayla is very knowledgeable and she listened to our wants. She was professional, polite and respectful. Her follow up was impressive"

"He immediately phoned the relevant person to clarify the information I needed, rather than just giving me a generic answer."

"Excellent communicator always helpful and quick to respond."

"Gaylene is friendly, helpful and knowledgable, I trust her opinions and she gives sound information and provides several options to choose when we are deciding our holidays. Nothing is too much trouble and Gaylene is our #1 go to for all our holiday plans past/present and future."

"Have used Justine before -very efficient and helpful"

"Alicia was super prompt in her responses and very helpful, especially since I requested her to do many different searches for us. A pleasure to work with."

"Friendly and knew her stuff"

"Good understanding of what we needed. Good advice and reliable"

"Chantelle was so quick to respond, provided me with exactly what I was after, was friendly and super helpful"

"He went out of his way to find accommodation for my whole family in Rarotonga. Good communication."

"Replied in timely manner and answered all my queries"

"Erin answered all my questions, was quick to make changes that I requested. There was no hint of pushing to take the deal quoted."

"Oliver went to great lengths to make sure we had all the information we needed, made great recommendations and outlined any options available to us. All politely and in great time. Top marks Oliver - an experienced and effective man of travel"

"have booked 2 previous overseas holidays with Sam before., the latest being Rarotonga. Sam is knowledgeable about the area, and got us a good price in an excellent area. She also found us an 'Adults only' hotel... Score!"

"Total customer focus. Kimberley was friendly and easy to talk to, she made us feel like we've known each other for a long time. Very helpful Answered all our questions Went the extra mile to make things happen for us i.e extra luggage for us and our grandson We walked away satisfied and felt like we've got a new friend. Meitaki atupaka Kimberley."

"Very prompt to respond to any inquiry, and has been super reliable for previous trips."

"Jess was great to work with. She quickly provided us with a quote and tailored it to meet our specific needs."

"Great communication and she was so adaptable to us changing our plans. She had great knowledge which has helped us make what we think will be best decisions for our family holiday"

"Dalwyn worked very hard to meet all our needs at short notice for a very large party."

"We went to House Travel for price compare. Upon meeting Bridget & her offering justifiable alteratives to our itinerary, we decided on the spot to book, even thou the price was higher by 100s of dollars."

"On first meeting Kelly she was very polite. She listened attentively to what I needed. She took me through some options which I thought was great. The thing that I appreciated most about Kelly, was how fast she was at getting the best deal for me. Overall I would recommend her highly to friends and family."

"Efficient, friendly and a great communicator. Bonnie made the whole experience extremely easy. She understood what we wanted and made sure she provided exactly that."

"Very helpful and we felt very comfortable with all her recommendations. Delightful young lady and if we plan any future holidays we will definitely ask for Taylas help."

"Mairead was very knowledgeable and offered valuable advice about Niue. She was easy to deal with and super efficient! Highly recommend Mairead and House of Travel."

"Prompt and very informative"

"Very pleasant and knowledgeable about our holiday to Fiji"

"Minakshi was polite, attentive and completed the quote process very quickly. She also amended our quote twice before we finalised that same day. The prompt and easy response was excellent."

"Bridget was easy to make a time to meet with, friendly to interact with, gave great options for our trip planning, and listened so well to our requirements and thoughts."

"We liked his calm relaxed reassuring manner. We felt listened to and he responded to our requests."

"Tiff was amazing to work with. Informative, great communication. She made the process simple and exciting!"

"Kate was knowledgeable and easy to speak to."

"Great information given, always happy to help."

"My partner had to travel for an unexpected funeral. Vicki could see I was exhausted and stressed, she pulled everything together for us at a fantastic price. She was kind and sensitive to our situation. I will definitely be using her service again. Hopefully under happier circumstances."

"Efficient and friendly service"

"Bridget was friendly and accomodating. She made sure our holiday needs were met and explained everything quite thoroughly."

"Great and friendly advice and guidance to get us the best itinerary at the best possible cost."

"Charlotte listened to want we were looking for in a holiday and came up with 2 options. She kept it in our budget. Really pleased with her and its not the first time she has come through for us"

"Communication was great, nothing was a problem. Answered all of our questions with ease."

"Tracey was the most cooperative and efficient agent"

"Everything is seamless and I don't have to worry."

"Prompt answers gd knowledge for accommodation. Remember who I was from last travel arrangements."

"Dhawal was very quick in responding to my questions/requests and very knowledgeable about our trip. He was also very helpful as he made sure that all our requests are covered. We are thankful that he is our travel agent for our trip."

"She knew what she was talking about. Very experienced and had been to Samosa beforehand."

"Christine was so helpful and nothing was too hard for you, she was amazing"

"Natasha used her personal recommendations and wide knowledge to take care of our large group booking with ease."

"Very prompt and efficient and able to get back to me every time after I emailed her like 30 times in a row changing things. ??Very happy with the options she gave us as a family and thrilled with the place and price we settled on. A+"

"Great service and very helpful"

"Came up with great options I had not considered"

"Kirsty was very helpful and prompt in sending through the initial and updated quotes"

"Friendly and knowledgeable. Great service with each interaction. I will definitely use her services again."

"Lovely person easy to work with and helped that she had already been there"

"Amy was fantastic, we told her the details we were after, she said instead of sitting around go for a walk, when we got back, Amy had sorted just what we are after, confirmed . dept . all done ,"

"She was helpful and explained things clearly very easy to deal with"

"She always makes our bookings keeping our interests in mind."

"Carmel was helpful, prompt and informative answering all my inquiries as well as providing different options"

"we put in a deposit for a trip to Vanuatu but Vanessa returned to us that, that price was no longer available and would cost more, we then changed the trip to Fiji at Beachcomber but had nt decided on where to stay for one night at front end of trip and 4 nights at end of trip, it was a bit of a muck around on my end but she helped us through and we got sorted after an hour or so"

"Jordie went the extra mile & got us where we want to go. Thank you Jordie."

"Jan was very helpful and prompt when looking into options for our trip, especially since it was very last minute and places were quite booked up already. She did a great job organising our trip in a short amount of time."

"Fiona was very pleasant and truthful. She has been to the destination we booked and gave good advice and recommendations."

"She was really efficient and super-fast at replying so was so happy as I knew my window of "should I be doing this" was little haha"

"Very easy to deal with. Very helpful, knowledgeable and prompt communication. Nothing was too much trouble. She also has a great memory too about previous interactions which really adds a personal touch."

"Efficient replies and helpful information."

"Prompt service, and willingness to adapt to our wishes"

"Our communication with Teri was all via email, which sometimes can be a little more difficult, but it was super easy. She was very helpful with her recommendations and gave us some options based on exactly what we asked for. I would highly recommend Teri to anyone wanting to book a holiday."

"She was easy to communicate with, uunderstood what we were looking for and responded promptly to any questions we had"

"We have found the staff very friendly, helpful and to always offered great travel options."

"Friendly, quick responses, very helpful"

"I had an idea of what my travel time would look like and she made it possible. Since we had booked separately I wanted to have the same book. She was very helpful."

"Goes out of her way to help with my wants and needs."

"Laila was great with her recommendations and sent us options for us to look at. We ended up booking a trip to Rarotonga and I am so excited as this will be my very first tropical island holiday."

"Listened to us and responded promptly. When I requested a change of date, she did it immediately. no problem."

"Lisa listened to what I wanted in our trip"

"Absolutely amazing service! Angela made the whole process stress-free and so enjoyable. Everything was organised perfectly, and the trip ran so smoothly. Highly recommend!”"

"Toni is very knowledgeable, & is able to advise us on what's best for our travel"

"Claire was able to respond to our request and knew exactly the type of holiday we were looking for and gave us options we would be happy with. She was prompt, knowledgeable, and provided wonderful customer service. She did such a great job, I would recommend that more people used travel agents."

"Prompt response to our booking request, gave us options for accommodations plus flights. Included airport transfers so we can just get off the plane and enjoy our holiday. Also included travel insurance so peace of mind in worse case scenario."

"Mainly just the speedy replies on email, really made the whole process so easy for me. Also another girl Nikki was fast and helpful to get our deposit sorted"

"Detailed quote and responsive"

"Vanessa was very helpful with her recommendations and patient as we selected our accommodation"

"Welcoming, friendly very helpful and when she wasn't 100% sure she checked with another person."

"Listens well and offer excellent options."

"He was really good to deal with , nothing was a problem"

"I sent an enquiry about a package deal and Jazmine came back very fast with details and alternate info which was more suited to me. When I replied she was on her day off (got an auto OOO message) so forwarded to the alternate email address in the email and got quick reply and then Jazmine herself also replied and finalised everything for me - on her day off! Comms were speedy, pleasant and all info was relevant and appreciated."

"Quick to respond and asked questions to ensure all aspects of booking where covered."

"High efficiency and excellent customer engagement."

"Prompt response time, great tips and info for our trip."

"Kate is fantastic, so professional and friendly. Always gives options and various choices. Communication is top notch, love dealing with Kate"

"Sam was very responsive, got back to us immediately and finalised our bookings super efficiently."

"super helpful, efficient knowledgeable and patient!"

"I felt that Leanne was able to accommadate all my travel needs in a straight up no problem attitude for our party of 11 people.She suggested an alternative place to stay in Rarotonga when my original preference was not availiable.I am very happy with everything she has put in place for our trip and will definetly use her again for future travels."

"Tracey listened to what I wanted"

"Knowledgeable and pleasant to deal with."

"Mairead Burke found everything we asked for and went above and beyond to make sure our trip details and accommodation request were included and correct"

"She was very helpful and sorted everything quickly and in a friendly professional manner."

"Liz Turney was amazing Great communication Amazing knowledge Very informative Thinks out side the box. I would recommend liz to anyone"

"Very thorough & enthusiastic."

"Lisa might only work part time but she is efficient, clear with her communication and never had me waiting long to hear back. She was friendly and approachable and listened well. She never missed any details I requested and could always answer my questions thoroughly! I was very impressed with her knowledge."

"Very pleasant to deal with and sorted my requirements very easily"

"Josephine is amazing, we live over an hour away from Masterton so all our contact has been by email. She has been prompt and timely, and has followed our instructions to a tee while also feeling she can make other suggestions etc. We have been more than happy with her service."

"He was very helpful, gave lots of options and ideas we hadn't thought of"

"Isabella was very friendly when first contacted with our ideas of where we wanted to travel. Isabella was excellent with ideas and options for our trip"

"Debra was very friendly and researched the best dates that were suitable for my purposes. She was very professional and friendly the entire time."

"I was very happy with the prompt efficient service. Tori got the airfare quote and accommodation prices to me within the day which enabled me to discuss them overnight with my partner. The quote was very well laid out and easy to understand.??"

"Harrie had to work hard to find dates and accommodation options that worked for us, but he just calmly got on with it and came up with something that was very suitable in the end."

"Jo was very helpful and we didn't feel at all pressured by her."

"Her service was quite quick even though I had a few queries."

"My friend and I decided last minute that we wanted to go on holiday to Raro. Lisa was very friendly, knowledgeable and super quick at providing holiday options to us. She listened to our holiday requirements and made sure that the suggestions fitted what we were looking for. We were pleasantly surprised at the cost of the holiday Lisa put together for us despite the fact that it is peak season and school holidays! Thank you Lisa!"

"Lots of communication via email and very happy to answer all my dumb questions. I appreciated her time and effort she put in."

"Her recommendations were great in relation to what we wanted. She was very fast at coordinating a travel plan for us."

"Natasha is amazing to work with, very accomodating and efficient. Nothing but high praises."

"Responsive, polite, clear"

"Excellent communication. Super friendly and helpful. Fast replies. Overall a great experience"

"Helpfull"

"Isabella listened to my thoughts of where i might travel, took details, gave advise, and followed up with ideas which I am looking at, can't wait to finalize everything"

"She sounded like she was dedicated to her job , gave great feedback and options plus shared some of her experiences of Rarotonga , she actually did an Awesome job getting our booking sorted on a Time limit (last day of a great offer) would highly recommend her to others , and would use her again ."

"Gaylene is always quick to respond and provides good detailed information."

"She was very prompt in her reply’s. Gave great travel advice. Even though we were wanting a reasonably cheap holiday she still treated us very well."

"She found flights to and back with better timings, then I could when I was trying to book it myself . I tried 3 other travel agents and she definitely gave me the best price too . Very happy and thank you Nicci ."

"Very informed and was most helpful get from domestic to international in time frame also cheerful??"

"She worked extremely hard to fulfill my desires at the best price."

"Very prompt and efficient"

"very understanding, quickly looked into my dates and booked my ticketed within mintues , very efficient service"

"Very polite and helpful"

"Prompt response to our enquiry and the package Emma offered us met all of our requirements"

"The response was quick which is what I appreciated."

"Georgia provided prompt and friendly replies, she listened to my enquiry and gave me the information I had asked for and more. I would be happy for Georgia to assist me with my travel requirements again."

"Great service, very knowledgeable, answered all questions."

"She managed to find just what we wanted in a very efficient manner"

"Susie responded really quickly to my request - on the same day."

"Minakshi was incredibly patient and thorough in helping us plan our trip. She explained all our options clearly, answered every question, and went out of her way to find us the best deals. Her friendly manner made the whole booking process stress-free and enjoyable"

"Kelly-Ann is a true professional we would reccomend to anyone we know looking to arrange travel."

"Very professional in finding the best out come for our holiday in Fiji Not only saving us money But finding the best resort to fit our budget"

"Provided helpful advice around what the insurance covered incase we wanted to do something outside of that."

"Quick in response, pleasant and enthusiastic in her communication with us, clear and precise."

"Very prompt with my quote and accommodating with what I wanted"

"Emma was great with helping to organise us and also my father and his partner at short notice to include us in the sale which we all really appreciated!"

"Easy no issues"

"I never had to actually think , I just said I want and she did the rest."

"Claire was efficient and very helpful with everything. 10/10 service."

"Hi team , this is the second time that we have asked Kimberly to arrange a holiday package for us , she is very interested in what our needs where and her communication is second to none, she took on board all our needs and come up with the package that is perfect for us,"

"Gavin always goes over and above to deliver outstanding customer experience.He is prompt with his responses.Always looks to add value. Gavin is an asset to your company."

"Eilish was amazing - she very quickly hunted out the best options that aligned with all our requests. She was very happy to make any changes we requested, and within 48 hours of reaching out to her we had the perfect itinerary landed and booked."

"Peonies was immediately available when I walked in, and was happy yo help on the spot. She quickly and efficiently quoted and booked giving us immediate surety of a short notice holiday. Very impressive."

"Nikki was wonderful to deal with, great fast communication and nothing was a problem."

"Deepti always listens to our wants and needs and sorts us out to get our needs met . She is a good communicator and always manages to get us sorted with what we want in our time frame and for the best price she can"

"Hayden Edgecombe was so easy to work with. He made the whole experience so easy to get the job done. I would recommend Hayden to anyone"

"My emails were replied to promptly and I was informed every step of the way. Also her telephone manner was beautiful and calmed my anxiety and also shared a laugh with me. Very much a pleasure to deal with. Can't wait - the count down is on!!!"

"Prompt replies to our enquiry. Felt the price he gave us was reasonable and as we tried to book the vacation ourselves and couldnt get what Danny had offered we felt pleased with the deal we had got."

"Macarena was so helpful never negative always positive and helped us book a great surprise trip for my partners birthday ?? She is also not adding his NZ Airpoint number until after his birthday so that it doesn’t show up in his app What a champion lady ??"

"She was very good"

"Nikki was great to deal with answered all our queries very quickly. Nothing was a problem. Even though we never spoke holiday is all now booked. Have recommended Nikki to others."

"Its always such a pleasure to deal with Gemma she makes booking our holidays so easy and is so helpful and always comes up with the best deals"

"The was quick on getting back to me with everything and very informative and is a pleasure to work with. Highly recommend Nikki."

"Quick and helpful response. Ideal itinerary"

"We have dealt with Lorraine many times and each time her service has been exceptional This time there could have been an issue with our thoughts but with her guidance she sought an excellent outcome"

"Brenda was exceptional from our first discussion about a proposed holiday in Fiji. Attentive, listened well, understood our preferences and very quickly came up with a complete plan that is just perfect. We’re very excited to take this trip and Brenda made it incredibly easy."

"Great comunication and prompt replies."

"Gemma has been a great support person helping me to plan our overseas kura trip. Gemma is very helpful with a wide knowledge base and very quick to organise itinerary items."

"I just send an email of what we would like to do. He comes back with quotes and options. We choose he books it all and we pay. Easy. Answers any queries we have pretty promptly."

"Her warmth and friendliness struck me straight away. Her professionalism made the process incredibly easy and I would happily engage with Jo again for the planning of future trips."

"Friendly and prompt service not only from the agent that worked with us, but also from the team at the Whangarei Office."

"At the start I felt I had to chase her but then she was good as when it counted"

"Friendly, very competent and able to help with all questions and book us a trip without any hassle."

"Fantastic Service from Rachel! Rachel took the time to truly understand the type of holiday we were after, and her patience and thorough research made all the difference. She found excellent flights and accommodation that matched our dates and preferences perfectly, and even managed to secure extra inclusions by exploring alternative options on our behalf. We’re absolutely thrilled with the final package—thank you Rachel, for your exceptional service! Warm regards, Katrina & Susan ??"

"she was very quick in answering our queries, helped overall with putting it altogether, and created a great package for us, we will be back for more help with other travels."

"Sam is exceptional in her manner, her knowledge and her efficiency She is lovely to deal with and always goes the extra mile Highly recommended"

"Debra got an ever-changing list of issues, changes to plans etc from us before we settled on the final option. which she handled with style."

"Courtney was so efficient and quick and rang me to inform me of what I was after regarding the flights, accommodation, hire car info. She was so great I'll be going straight to her directly again!"

"Helpful and new the Travel Business"

"Bridget is very friendly and makes it feel like nothing is a problem. She is very prompt! She is very efficient and helpful when booking a trip. We have found her to be adaptable and patient with us at times when we changed our minds. Great to deal with!!"

"Helpful, informative, knowledgeable, easy to talk to. Made very useful suggestions, which I took on board."

"Very thorough to sort out our trip. very quickly replies to communication. Nothing was a problem"

"Has always been reliable & on to it."

"Always very happy to explore options and nothing is too much trouble."

"Charlotte's professionalism, knowledge, experience and the personal touch make her a stand-out as someone to go to for travel advice and 'getting the job done'."

"Listened to what we wanted in our trip and was very helpful"

"Nikki has been great, good communication and friendly. She has helped us to sort an issue promptly and professionally. Would recommend Nikki."

"Travelling is always really easy when booking with Leonie nothings a hassle that’s why we always comeback and book with you guys thanks again can’t wait to fly"

"Claire quickly grasped what I was looking for, and despite the short time to make a decision as there were not a lot of vacancies, she searched extensively to give me various options. I was impressed with her tenacity and desire to get as close as possible to the best option at a price that worked for me. Claire was friendly and considerate, she discussed at length the pros and cons of a number of options and clarified some issues for me. I soon felt relaxed and in good hands."

"Not just Agne but I really appreciate the next available email so I was able to talk to someone and make a decision on Agnes day off aswell. She was very helpful at providing lots of information in the travel pack so I could make an informed decision before paying"

"Very fast turn around to reply with possible travel options."

"Fast feedback and good explanation of our options"

"Great communication, and knowledge"

"Friendly, fast to get quote to us, always fast reply. Very happy with the service from Nikki!"

"Jen was helpful, practical, responsive and enthusiastic about our plans"

"Victoria was fantastic at responding to all of our queries and helping us find a holiday package that suited us."

"Alicia provides a friendly tone in her communications, she is helpful and thorough with her suggestions, taking the opportunity to offer package upgrades was great too!"

"Good communication and prompt responses. He was happy to assist with additional information and suggestions. Overall a great experience. I would be happy to book again through him"

"Friendly and efficient"

"Christine was very efficient and pleasant to deal with."

"Nicky clearly explained the options and made appropriate changes promptly. The booking for 2 families was completed quickly and gave us what we wanted. Thank you"

"Kristin was just awesome - easy to deal with, super quick service, plus she didn’t seem to mind a few changes. Was just a really pleasant experience. It was even cheaper than I thought it would be too which was amazing!! Kristin gave us a few tips for our first family trip to Fiji which we will do & we now we can’t wait to go!!"

"Quick response solved flight problem immediately friendly and helpful"

"Polite, prompt and professional way in which Kelly addressed our travel plans Would be happy to deal with her again."

"Took on board exactly what we hoped for and produced itinerary that we could accept including a suggested date. All detail correct."

"Sandy was very efficient sending me holiday recommendations within minutes of our conversation and full of knowledge about the area we wanted to go including recommendations and was extremely helpful."

"She is very helpful and very patient with us. She explained and gave advice"

"Christine was friendly and very Proactive in sorting our travel plans"

"Always gets ot "just right" for us. Nothing is too much trouble."

"Namrata was so patient and very helpful to my daughter and I. She looked for the very best deals and I was very confident Namrata was going to get me the very best deal . Plus she was very cheerful ."

"This is the second holiday we’ve booked with Minji. Minji, is very accommodating and, such a lovely person to work with. Minji will always be our go to when planning our holidays."

"She was fast efficient , listened to what we said and got job done."

"Danny was very through. He listned to what we wanted and ahowed us what was available. He helped us get a better deal"

"Organised our family trip to Fiji for 14 people . All went smoothly"

"She was knowledgeable and ensured that we had everything we need for our special holiday next year. We changed our minds a couple of times but Nicky wasn't phased. She just made it happen"

"Fast and efficient in response Super easy to deal with Would highly recommend"

"Alydia was very accommodating, efficient and professional. She took note of all my requests and delivered with a fantastic package that suited our needs."

"Esther was efficient, knowledgeable and connecting with our needs in a comfortableand friendlyway. We are so appreciative."

"Quality service and very knowledgeable"

"Alicia, was good to work with, she listened to what I was looking for, did the resarch and found what I needed. Everything was well explained well and all questions answered."

"She was super helpful and very quick to respond to any questions I had."

"His quote which was detailed with additional options if required. He was prompt and helpful. A pleasure to work with."

"Antony was very approachable, and knowledge was very helpful. He listened to what we wanted and made suggestions for our trip that worked for us."

"Lee is always approachable, I reached out to him by email last week after he helped last year with our holiday bookings. He's also very professional and prompt to respond or advise. We've just booked this year's Fiji holiday with Lee and HoT."

"Stephanie was such a breeze, made the whole experience stress free while being very professional. Would definitely book with her again."

"We didnt have an appointment but space and time was given to us to chat"

"Brent is always very helpful and prompt with any queries. His travel recommendations (flights, accommodation etc) are always spot on. We really appreciate his professionalism."

"I recently booked a trip through house of travel with Kim, and the entire experience was seamless from start to finish. Kim was incredibly knowledgeable, responsive and very patient when I was indecisive! She helped me plan my holiday and offered awesome tips and recommendations for local attractions and dining. I highly recommended Kim and house of travel to anyone looking for a hassle-free and enjoyable travel planning experience!"

"Took the time to understand what sort of travellers we are and what our preferences are. Had prepared prior to the first meeting but was ready to pivot and change as our requests changed. Overall a professional and efficient service. Nice one!"

"Prompt replies and follow up to queries"

"Still waiting to hear about the breakfast options at Return to Paradise , other than that will be using Amy again we seem to travel a bit a need someone we can trust and work with."

"Prompt friendly service"

"Fast responsive listens super reliable and always comes up with something great no matter what the challenge is"

"Excellent service and quick reply to emails"

"Information given. Options given listened to my requests. Offeted suggestions from her own travel experience to our destination. Sharon was very easy to communicate with via email and phone"

"Really understood what I was wanting out of our family holiday & kept communication up to make sure I understood what was going on in regards to the smaller details"

"Just remembered who I was. Planned the perfect trip. Always so friendly and kind."

"Accessible and responsive"

"Niamh demonstrated a very high level of professionalism. Niamh was true to her word and had our quote ready that afternoon."

"Because of her pleasantly and the effort she puts into getting the best deals"

"She was responsive, gave good information and quoted on what we were interested in. She also got us a good deal which is great!"

"She listened to my needs well and made appropriate recommendations. She was friendly and communicated well."

"Gaylene is an amazing travel agent she is very good at communication and fast replies. Really good at recommendations and giving options for holiday bookings always our go to person. Thank you for looking after us."

"At a shorth notice Angela was able put together a package that suited us."

"Her patience and knowledge of where we were thinking of going impeccable"

"Great knowledge and very helpful"

"Amazing service from Nikki! We will be using Nikki for all of our travel requirements going forward. So easy to deal with and came up with the itinerary for our Samoa trip just as we had planned it."

"Raelene was welcoming. Clear with information and made my visit easy."

"Carol always keeps us informed and delivers every time."

"A personal effort to make sure my travel desires were integrated and economically organized."

"Jade answered every query so quickly and efficiently. Nothing was an issue. This is the 3rd booking with Jade and we would not hesitate to recommend her. Excellent customer service."

"She very promptly arranged what I had asked for. Attention to detail Good communication by phone and email."

"Very professional, great manner, efficient and knowledgeable"

"Professional and patient. Explained options thoroughly. Anna's attitude and a show of confidence."

"Everything is laid out, options offered and a simple easy solution to our travel querries"

"Speedy responses online. I liked the portal to access the travel information tailored to my request"

"Deepti from House of Travel Hobsonville has been wonderful to deal with and great at responding to my queries. She has helped us to book the perfect holiday and settled any queries that we had with no issues at all. We are very excited for our mid Winter getaway. Thank you Deepti!"

"Chevonne explained each question I had. I’m not good with on line and she made the process simple for us"

"Prompt, she endeavored to find answers to our questions and find the best deal in a short space of time. Very friendly and approachable."

"She listens to what you want and gives her thoughts and suggestions."

"Very prompt and helpful"

"Lisa is amazing. She was so patient with us as we worked through our holiday options. As we changed our minds from Fiji to Vanuatu and back again."

"Karen as usual was very helpful knowledgeable and professional. Thanks Karen.Rgds R&S."

"I Firstly gave her incorrect information, and based on that she created a full itinerary for me only for me to change all details. She was so professional and friendly and within a few hours had rejigged everything which was quite perfect. She was brilliant!"

"Her knowledge, her ability to meet my expectations and all round generally so helpful and friendly"

"I have always used house of travel Motueka. But a couple of years ago I had a bad experience... I decided to give house of travel another go and went to the Nelson store.. Harrie was awesome!"

"Prompt cheerful service"

"Answered my every question. Sorted things I didn’t understand. Good communication."

"Great communication and helped with all details."

"Tracey was very helpful in organising my flights and associated costs"

"Alicia searched for the best available accommodations available for us, her knowledge for what we required was outstanding."

"very efficient excellent replies and follow ups plus got us the best deal"

"Quick response"

"Kind friendly helpful and easy to talk too. Knows her jjob."

"Excellent service, provided with great patience and helpfulness. Rhonda has coordinated a group holiday with friends and a whanau holiday, all with location changes along with a couples getaway. Also shared ideas and opinions when asked in multiple conversations."

"Quick response to my initial query. When I wanted to make a change to the proposed flights it was done efficiently"

"Nicole has outstanding personality and customer service skills she goes above and beyond customer service and is very passionate about her job and customers"

"Silvana is very helpful and kind. She very good understands my personal expectations from the trip"

"Listerned to what i want and the details that mattered. Gave me options. Made sure i was happy with the outcome"

"Nicky was friendly & welcoming & had good knowledge about my purposed trip"

"Lisa was quite generally friendly, and very accommodating to all of our requests."

"Anna was great at providing different options for the type of holiday I requested. She started communicating via email with a mumber of options and also phoned to clarify what i wanted and price brackets and also saw me in person."

"Very easy to deal with .very nice manner. And listened carefully to what we wanted .and when the extra mile also with extra options"

"Personal interest in me. She went the extra mile to make sure all my needs were met"

"Andy is very knowledgeable, responsive and lovely to deal with."

"she was efficient and knowledgeable"

"Very efficient and responsive to emails"

"She was really on the ball and sorted out a trip that is exactly what we wantef"

"Tiff has been awesome. Super responsive and detailed in both her requests for info in the holiday planning stage and responses with options and quotes . An absolute pleasure to deal with and exceeded expectations in the planning phase for our holiday and delivered 100%."

"Friendly, knowledgeable and a very fast and professional response. Provided the exact holiday we were after."

"Lorraine handled our enquiry professionally and answered all our questions in a timely manner."

"Brenda was very helpful, she listened to what I asked and put together a package, changing flight times to suit us."

"She seems to be able to read our minds and gives us exactyly what we are looking for even when we don't know ourselves"

"Pleasant when I called in in person. Promptly responded to my query and to request to change details."

"Nikki really did her best to make this holiday happen for us, especially after there were some issues with our chosen date. She went above and beyond to find a price and date that would work for us"

"She was so incredibly helpful and prompt. I would love.to deal with her again in future. I can't fault my experience with Samantha."

"Prompt & efficient"

"Claire responded to our email inquiry very promptly and was happy to edit/amend as we needed. The process of booking our holiday was very straightforward."

"Liz is professional and does her utmost for clients"

"Easy to deal with and prompt with answers and getting information regarding travel options back to me"

"First time traveling overseas as an older person, Vanessa was helpful in explaining processes, answering all my questions, responding to my emails."

"I had never done a remote booking before and he answered all my questions really thoughtfully and in a reassuring way"

"She is great in all ways"

"Caroline was great, helping me plan our holiday after I simply walked into the shop. She recommended a private transfer that I would not have known about had I booked the holiday myself."

"Her General Helpfulness"

"Brendon was so great to work with. He always responded quickly to calls/emails and he thought of every detail to help us plan the perfect holiday."

"Steve listened to what we would like and our expectations. He came up with the perfect plan for us and within our budget, that we gave him. He has also followed up since we agreed and paid for the package. My only comment is we paid the full amount 3 months before our holiday."

"Namrata was very helpful. Quick to respond to my queries"

"Tori made everything so easy from the get go! Only a few messages and she had everything locked in for us. She made it seem like nothing was a hassle at all!"

"Prompt response…clear information"

"she was extremely helpful giving different options and holiday destinations. Once a destination was decided, she helped tailoring travel dates to suit and upgrades of accommodation"

"Sam is always a pleasure to deal with, he’s very pleased to see you, nothing too much trouble and he is very efficient with ideas and help"

"Prompt and friendly service, nothing seemed too much trouble even using our smart trade points at short notice (within the timeframe for best airfare deal with Air nz). Thank you Alison!"

"Robbie priced up my travel requirements in a very friendly manner, giving me options and then put our package together very quickly. I was advised when it was ready in a very timely manner."

"Efficiency and enthusiasm"

"Friendly, efficient and quick communication."

"Rachael was a fantastic communicator, friendly and super helpful :) The process of booking our holiday was stress free!"

"Friendly, welcoming manner. Efficient with our booking and good ideas on attractions to follow up on while we were on holiday"

"Lorraine gave us friendly and efficient service to what we came for.with best deal she could . We will definitely recommend her to all our friends and families . Planning to see her again to book our next trip"

"Considering we were wanting accommodation in Raratonga in July/August which was approx 7 weeks away,Rosie did her best to get us suitable accommodation for four people. We were impressed."

"Jess planned our holiday last year that was perfect so we trusted her again for this year’s holiday."

"Very prompt response. Good feedback and information. options offered."

"Vanessa took time to ensure details were correct, print off additional information, offer advice and make suggestions and was prompt and clear in her email communications."

"Prompt service and made this holiday very easy to organize. Great work."

"She responded to my queries in a very timely manner, friendly and helpful."

"Tiff Suttor was an absolute legend to work with! Even though we mucked around a bit (okay, maybe more than a bit), she was always super friendly, patient, and quick to reply. She answered my million-and-one questions without batting an eyelid, gave us heaps of great options, and somehow found the perfect spot—within budget and right near the waves we were chasing. Total travel wizard. Highly recommend!"

"So relaxed and happy to fine deals and comparisons"

"Nothing was too much trouble. Courtney researched options for us and put together a great package. We are looking forward to our holiday"

"Prompt response to my questions, never left me confused or surprised, always offered alternative options and made my booking an easy one to confirm."

"She sorted everything for us very quickly, gave us lots of options to choose from. Couldn’t have asked for better service, thanks Gaylene"

"Very efficient. Did exactly what we asked for."

"Very good experience with Haley"

"Extremely helpful and fast communication"

"Courtney was great to deal with. She looked into everything she asked and came up with great options. We don't plan holidays often so she took the stress away from having to do it ourselves."

"Always gives fantastic service, cannot fault Theresa. Nothing is too much trouble and i would highly recommend her to other people."

"She apologised for deleting our first correspondence! Then was very prompt. However she did miss our first nights accomodation needs due to early arrival times."

"Saw an ad for package deals"

"Prompt replies to any questions i had."

"She paid attention to our requirements, used previous knowledge of us from earlier travel, and got what we wanted organised promptly and with no pain!"

"Gavin was following up on a booking made with another House of Travel representative and has been very patient and empathetic."

"Tracey did a fantastic job. She was so helpful and made it easy for me. She always consulted me first before proceeding with the booking. She gave me some tips and recommendations which I really appreciate."

"We always receive fantastic service from Angela. She knows our likes and dislikes and makes things work for us"

"Monique was quick to come up with idea's and different options for our holiday. With different pricing and places to stay at the times we had chosen."

"Great ,prompt service by Katie"

"Lisa took notice of what we asked for, from this she was able to give us options and ways to reduce the cost if we wanted of our trip."

"Efficient smart pleasant service :-)"

"Melissa is always approachable about any little queries I have she remembered I needed to add assistance to my booking as I forgot. She listens to your choices and makes things happen. Always feel confident and happy when I deal with Melissa!"

"She has been very helpful, however very short notice to book tickets and we haven’t actually got them yet due to her being away"

"Prompt response, very helpful, friendly manner."

"Kept in touch with us throughout and gave honest feedback re our ideas and gave us options. Very efficient and kept in our budget."

"Kelly was super helpful and listened to what we were wanting in a holiday. Very efficient. Followed through on what she said she would do."

"Great to work with"

"Anna was so friendly and very helpful with information about Samoa. She had great recommendations and I can’t wait to go on my holiday"

"Very quick responses to emails Nothing is ever a problem and came back to me with options"

"When I entered the office she was the first to welcome me. She then listened to my ideas and gave me sound advice to confirm my booking. I had just got back to work when she rang me back with a quote. I also made a few changes to the booking which was never a problem and adjustments were made at the time. This is the first time I have used House of Travel and it won't be the last. I also now know if I come in early to pay the fairs, bring coffee lol."

"Polite and efficient. Didn't mind when I had to change dates"

"Great to talk to sorted out what we needed to do where to go where to stay went through the whole 9 yards completely satisfied. Haven’t done the trip yet but that’s later in the year hopefully all goes well with no hiccups"

"Very helpful and quick response"

"Paul made the whole process so easy. Very knowledgeable. So pleased I was recommended to use Paul to plan our trip. Will definitely be telling everyone to go to Paul."

"Got me a good deal and got best airfares"

"Kristen listens to our needs and understands our wants. We have had Kristen's assistance for 3 holidays over the last several years now and quite honestly, I wouldn't dream of talking to anyone else. Everything is easy, well thought out and communicated clearly"

"Very knowledgeable about offer, options and destination. Quick response to questions, great suggestions"

"Great communication, friendly and achieve a great outcome for my upcoming holiday"

"Fiona was very informative and helpful finalizing decisions. She knew her products. Any questions we had she seemed to understand and have the knowledge."

"Great communication and hassle free holiday planning"

"Very helpful and has organised other hotel accommodation for us . Organised a great holiday pa Kate for us excellent service thank you Amy"

"This is our second time booking with Kathie and we couldn’t be more happier with how easy and available Kathie has been. She has gone above and beyond for us, especially this second time booking, she worked later for us to lock in the very last room at Radisson blu Fiji!"

"She made me feel very welcome and this is the first time I’ve every done this and Kelly made me at ease!"

"Obliging, quick, understanding, what more can I say."

"Her experience detail on where we both wanted to travel was exceptional. Such a bubbly personality fits in with both of us."

"Very friendly, attenuative and acted quickly."

"the lady has always been most helpful when I have booked with her and this time the same ."

"Emily went above and beyond for us. Everything was a breeze even with us not knowing anything about the destination we were wanting to travel to and gave valuable information about our domestic flights."

"Raelene provides Prompt and efficient service, and is great with communication"

"Provided information directly relevant to what I was asking. Responses were super prompt and helpful. Made my decision making easier. Nothing was too difficult - I changed my dates twice and Kate was patient with me."

"Immediate response and quick well informed. Catered to my needs. Polite and very helpful. Overall a very pleasant experience!!"

"Jen is very friendly and helpful! Replied my inquiry very fast and very professional. Will definitely ask her help for my future travelling :)"

"Always exceptional"

"Jan is always very interested in the trips we take and is also keen to hear how our vacation went after we're back. We think feedback is important for the travel agents."

"She was amazing! Informative, efficient and so incredibly helpful. She made the entire process easy and all I have to do is turn up!!"

"There were a couple of back and forths to get the detail of the booking correct before I confirmed, but they were super helpful and quick to sort them out."

"Went out of her way to answer our enquiry and booked us exactly what we needed."

"She knows me so well knows my likes in and dislikes"

"Kelly was quick to respond with a great holiday package that checked all the boxes!"

"Easy to deal with and very fast and kept us well informed along the way. She was also very friendly and listened well."

"Caitlin welcomed us at reception, gave good advise as we were undecided between Samoa and Vanuatu. Very prompt email reply with options that suited us. Follow up questions answered."

"Went out of his way to help"

"Prompt quick frendly and on time"

"Sharon Listened to my expectations and requirements very well. Very courteous and well mannered."

"Efficent & delightful to deal with"

"Sorted cover for my travel Insurance without delay. Ease of letting House Of Travel do it was something I didn't have to worry about. Received email confirmation not long after that all was in order."

"She gets us and is so helpful."

"Angela is welcoming, polite and efficient. She listens to what I have to say and her purpose is to meet my needs."

"Tony never shows any frustration with people changing their minds on travel especially dealing with group bookings. Very relaxed and knowledgeable on destinations , accommodation n different means of modes of transport"

"Liz always responds quickly with good advice and options to our requests is reliable and careful of details. We have every confidence in her."

"Brydie has an immense passion for travel and will go out of her way to help you achieve your travel goal."

"She was great, gave us a few options for our holiday. Brydie had it all sorted very quickly"

"Chevonne was so helpful , informative and patient- fantastic and we can't wait for our Fiji holiday!"

"We had been looking around at different travel packages and when I emailed into house of travel I got a reply straight away, and went in to talk to Alyssa that day. Going in and having her fully explain everything gave us a great feeling about the trip and got us to purchase it straight away."

"Paige was very friendly and helpful and had everything sorted very quickly. Email responses were also very fast."

"I had a fantastic experience booking my trip to Samoa with Kelly-Ann. She was incredibly helpful and responsive throughout the entire, process, always available to answer my questions and provide guidance. Her knowledge and professionalism made everything so easy, and I really appreciated how smoothly everything came together. I fee completely confident in the booking I've made and wouldn't hesitate to recommend Kell-Ann to anyone planning a trip."

"Vicki provided outstanding service - she is reliable, efficient and responsive. She asked good questions to work out what I needed and provided good advice about the options that might suit me best."

"Bea was very helpful and understanding of our requirements. She kept us up to date with our booking and tried other properties when our dates were unavailable at one of our requested properties. We would happily recommend Bea and the team at House of Travel, Orewa."

"Pushed for the deal that was offered, worked around us with dates, and got it booked"

"Very efficient and quick and helpful"

"Lisa was a pleasure to work with arranging our getaway. Any queries were replied to quickly & changes to our travel plans updated without any issues. We look forward to working with Lisa in the future."

"Fantastic communication and friendly service. Very accommodating to our rushed plans and we still got our dream break away."

"Very helpful and flexible with our travel plans. Made it easier to book a package than booking something ourselves"

"He was beyond patient with myself and a friend trying to organise our trip. He was so accomodating and really listened to our needs"

"She was very prompt replying, and I thought all was great. However, I have just been notified, two days after paying the full amount, that the accommodation is not available! This is very disappointing. We are unable to go unless we pay more and change our dates and accommodation!! I understand accommodation is scarce but maybe a deposit rather than the full amount upfront would be more appropriate."

"Friendly, knowledgeable Hit our brief right away"

"Service was quick - we put through the enquiry on a Saturday and didn’t expect a reply until Monday, but it came Sunday and any follow up emails were answered straight away."

"Very efficient, friendly service and easy to deal with. Donna provided sound information about the place I planned to visit. The booking process was easy and straight forward. Emails got answered in no time. Highly recommend!"

"Gary is always friendly and helpful. He is knowledgeable and has helped us numerous times. We would highly recommend him. Gary will make sure your holiday is memorable. We have never been disappointed."

"Chanel took the extra time to find flights that suited us. She went above and beyond and was extremely patient."

"Very efficient in giving us information and choices that were just what we were looking for. Sam's knowledge of Fiji made it so much easier for us."

"Extremely good at looking for exactly what we wanted"

"Easy, fast communication. Great options, great price, stress free holiday booking."

"I have complete faith in Kathie giving us the best deal available and to recommend things to do when we reach our destination. This will be our 3rd trip with Kathie’s organising all our bookings.its nice to know that we can have confidence in our holiday being just what we wanted."

"Friendly, efficient and effective communication. Process from enquiry to booking was a breeze. Second time booking with Erin, would book with her again!"

"He is great. Positive and calm. Feel He has our backs. This is the second time Torin has organised travel for us."

"Liz was very helpful and she had personal knowledge having visited the resort that we intended to visit. We had confidence in her advice.liz had a friendly personality so interacting with her was a pleasure.We will definitely get her advice on any overseas trips planned in the future."

"Quick response, friendly and straight forward process."

"At busy school holiday time she managed to obtain the flights, the seats we requested. Plus she came into the office on her day off to hand over all our holiday documents"

"As soon as I sat down with Hayden he was really good and followed up on our requirements to the tee"

"We didn’t directly deal with Karen but we will still included and updated on all details. Karen did a great job to accommodate the needs of our whole group."

"Every part of our travel just came together so easy no problem at all we basically knew what we were wanting"

"Debra was great my work schedule is busy, Debra accommodated that and got our tickets booked hassle free will use again"

"She was extremely friendly and made the entire process extremely easy!"

"Gave a very prompt response. Amy was happy to give alternatives when I requested them. She answered any questions I had and explained things in detail."

"Excellent knowledge about the options available to us. Well prepared for our discussions with excellent options ready to discuss."

"Extremely satisfied as always when dealing with Anna. She understands our needs and gets everything perfect for what we're after in our holidays, whether it's exploring areas or just relaxing. And our accommodation is always top notch"

"Your company promotion email led us to House of Travel. Christine was exceptional with assistance as well as knowledge of what we seemed to want. We are still working through Travel Insurance. Great company."

"We had a late request to go on holiday and Vanessa found us flights and accommodation at last minute to meet our budget."

"Cheerful, friendly and efficient"

"Friendly and quick reply to our enquire."

"She was just so quick abd painless..she knew what I wanted and make tge whole process quick and easy ."

"Kept in contact. Quick to answer our queries and was on the same wave length as us in ideas of what we would like to do. Or where to stay."

"Tanya is amazing to deal with. She knows us so well and organises your travel perfectly. We have been booking our travels with her for over 25 years or more and have always been super happy with our holidays. Her attention to detail is amazing."

"Friendly, quick to respond, and helpful with advice/suggestions for trip."

"She was able to meet our requirements to get interlocking flights and Raratonga accommodation within the available special dates."

"Monique made it very easy to book our holiday. She was such a pleasure to deal with. Suggested things to make our holiday more enjoyable. We highly recommend Monique and will certainly use her again."

"Prompt with information after initial enquiry. Booking was thorough with everything covered. Great followup once trip confirmed."

"Thorough and quick communication, we were very happy with her suggestions, knowledge and itinerary provided."

"Tim was very helpful, he made recommendations we never would have thought of and really understood the best places to go in Tahiti."

"Very prompt replies when emailing with questions. We changed our requests a couple of times, and was surprised how easily and quickly these were dealt with."

"She listened and interacted with us making it a fun experience , she made it so easy to book with everything we needed"

"Very obliging and lots of knowledge, very vey helpful."

"Extremely fast response outside of work hours was fantastic!"

"Easy to deal with. Helpful friendly and efficient."

"Megan listened to what sort of holiday I wanted and came up with a couple of great options. She was very prompt and efficient, as well as friendly and easy to talk to."

"I work next door and popped in to see about a holiday. At this time I met Kelsey and gave her my basic parameters of what I wanted with no idea of where I wanted to go. She gave me suggestions and then a couple of months later booked my holiday for me, when I finally got around to it."

"She helped with flights and accommodation, and emailed back with quotes very quickly"

"Her contact from the very first email until the end was seamless. She answered all questions nothing was a problem, really felt she cared about what I was looking for/asking about. Would recommend her to everyone!"

"Djana was so easy to talk to and was excellent at sorting out the details for our holiday. :)"

"She listened to what we wanted then sent an email and when my husband went in we changed the accommodation without any issue's. This is our first time using house of travel and will be happy for Holly to help us again"

"Our requirements were attended to promptly and efficiently."

"Working through a problem with the hotels booking system to get us the best outcome."

"Liz is always very efficient, professional and prompt at answering any questions I have, nothing it's too much trouble"

"Welcoming, listened and made suggestions when appropriate. Validated our decisions and flexible in approach."

"Jakline was very efficient and quickly helped me get sorted for my trip."

"Very friendly and helpful."

"He listened to our requests and acted upon them. He also gave us some better choices for accommodation."

"She's excellent with her work and friendly and helpful"

"She was very friendly understood the criteria for the holiday and was transparent in all our dealings with her to date"

"Mairead was incredibly helpful for us booking our holiday, ensuring that our criteria was met, and adjusting dates and options until we found the perfect option for us. Nothing was a problem and her turnaround times were so fast. First time booking via a travel agent and it made everything so smooth and easy!"

"Erin listened to what I wanted for my holiday but also suggested options. Very knowledgeable lady. It was one of the options that she suggested that I ended up booking."

"Explained to Stephanie we wanted a family get away celebration on certain dates for 8 nights somewhere in the pacific involving 15 family members from 4 different locations involving 2 families from Australia gave her all passport details to Stephanie and she said leave it to me and 24 hours later sorted"

"Deepti listened to what I wanted of my holiday experience and strove to keep within my budget. She also shared her own knowledge and experiences well."

"I used Oliver for a previous trip and found his service excellent so decided to use him again. He is extremely helpful and sorted out everything hassle free and found my perfect package."

"Paula was very helpful arranging travel & in giving advice on our trip to Rarotonga. Paula has a friendly & approachable manner."

"Very efficient"

"Prompt responses. Gave me precisely what I wanted."

"Ranee was exellent to deal with, giving good advice, options and saving us some money on flights and hotel accommadtion. Ranee replied straight away to emails and correspondence. Highly recommended agent."

"Prompt and efficient with communication and processing booking"

"The whole process went smoothly. All my queries and questions were answers promptly."

"Great communication, Lisa took the time to keep us fully informed. The travel recommendation was spot on. The entire process from the time we enquired via the web until we were fully booked was easy."

"Nicloe was very knowledgeable, friendly and very helpful; suggesting good alternatives and giving us lots of options."

"Knowledge, friendly, efficient ??"

"Great service. Gave us all the information we required regarding our holiday package and answered all our questions."

"Did what I asked and didn't take daysto respond to the request I ask for"

"Kylie has always been very helpful helping to plan our holidays and giving us options with accommodation & travel. Her knowledge and commitment to you while organising your trip and the care while your away if things don’t go right (ie flights weather etc) . Highly recommend Kylie if you are looking for a travel agent."

"Nicky had all the answers to our questions and was very knowledgeable and helpful in arranging and booking our cruise."

"Cheryl is very helpful and gave me options to choose from."

"I liked the quick turnaround on my queries. And that my questions were answered without me needing to follow up. Ditto that I didn't get any "chips with that?" offerings."

"Attention to detail. Prompt responses. Would highly recommend."

"Fast, efficient,knowledgeable and most important is he’s honest"

"With very little input from us ( except for a departure date ), Shelley has used her knowledge and experience to recommend an itinerary that we accepted without change. We are really looking forward to the trip as we would, choosing for ourselves, never have booked what Shelley has recommended."

"She was very quick and efficient with her replies."

"Monica is very helpful and understands our needs. She makes booking a holiday so easy."

"Raelene was very helpful and cheerful and a delight to deal with when we booked our holiday in Rarotonga."

"She was awesome to deal with and got us a great deal, would definately use Kirsty again"

"Professional , fast and accurate"

"Brent is brilliant at organizing our trips for, he thinks of everything and makes all the planing simpy stress-free"

"."

"She was helpful and efficient."

"Vicki was very helpful and understood exactly what we were looking for in a winter holiday this year. We found Vicki very professional in the way in which she organised every detail and much of this was done in her own time."

"Made it easy for us"

"She was very friendly, helpful, accommodated our wants and needs, communicated immediately with our questions and assisted with changes we wanted to make, very happy with the end result."

"Amy organised a family holiday in Fiji for us with a few moving parts involved. She was very helpful and pleasant to deal with"

"Fast and efficient and very pleasant."

"Pretty straight forward really, Kelsey was extremely helpful, answered my queries in a time fashion and sent all the info I needed to make the decision to go ahead with my booking. Thanks Kelsey."

"Stephanie consistently pulls it out of the bag. For this trip, I was coming up unsuccessful to secure accommodation and so thought to see if Stephanie could do better….. She found us amazing accommodation and we are so excited"

"The ability to resolve and come up with alternative accommodation"

"We have booked a couple of holidays with Hayley she is a pleasure to work with and looking forward to book our Europe trip with her again in Sep"

"Super fast response, very friendly and helpful - was even working on Sunday night to get our holiday plans confirmed. Great options offerred."

"Fast communicative and efficient. Plus nice person. It was a relatively straight forward trip, however there was a potential to be awkward in a couple of the parts. Plus she listened to both of us in our requests and followed through."

"She got on to the request quickly and managed to organize the trip including friends and family. She also managed to change bookings to align better with others Overall provided a great service."

"Fast, efficient communication. Friendly yet professional. Pricing was great with alternative options provided. Was willing to accomodate different budgets. Felt Jacqui simply went the extra distance!"

"quick , right ."

"It was all smooth, easy, and fast replies to emails, we have never planned a holiday overseas so the fact it was all of the above it made my husband a lot more on board ??"

"Tania was extremely efficient with getting back to me in a very timely manner. She was knowledgeable and suggested places that I hadn't considered. She gave me several options to choose from. I was most impressed with her when I changed my mind and caused more work for her!"

"Knew what we wanted and listened"