Customer Reviews

"He can't do enough for us more a friend than a travel agent we book all our travel through Patrick or staff at house of travel ponsonby"

"Good to deal with nothing a problem"

"Debby was extremely helpful when i came in did everything i ask Nothing was a problem Still to come back with firm dates as i muck up Gave me information about travel on crusise ship which i ask about for the near future"

"Cheyenne was very polite and efficient. She was welcoming and attended to my request."

"She was very professional and took time to talk to us. Our time was spent professionally no stress and very informative. Thank you Alyssa"

"Sally was very warm and very informative"

"She made sure she understood what we wanted then suggested flights and travel times. She was sure she ad everthing like passport numbers and any thing we asked. Great happy lady."

"Anna was great and no problems at all"

"Really easy to deal with, offered options and actioned preferences really quickly to produce a booking that met all our son's needs"

"very helpful with any questions i had to ask"

"Tracey was very helpful and professional in helping us find the best deal on airfares for our trip to Perth in July."

"She was very friendly and efficient. And helpful"

"She was warm & very Friendly and got the job done ASAP"

"Very helpful,knows her job"

"Looked out for flights to suit our needs"

"He was very helpful, knowledgeable and patient with me. And helped me to find the best priced booking in and around the dates that I wished to travel. After having less success booking online on the Air NZ website, it was great having someone help me so comprehensively."

"Amanda was very prompt in putting together my required multi stop travel in Australia and listened to my requests and managed to fulfil them. Also when the AIR NZ travel deals came out the next day before I had paid for my fare, she adapted them giving me the discount which was appreciated."

"Her understanding of my travel needs, she explained everything to me, kept me informed, a lively lady to deal with"

"She provided a good quick service and was very pleasant in our dealings"

"Tori was incredibly helpful suggesting different ways and dates that could work out to be a better trip. She was very responsive and detailed in her responses making us feel very confident and looked after! Will absolutely book with Tori again!"

"Amazing service great to talk to and well organised had holiday sorted in know time thanks so much"

"Shelley is always happy to see you even if you are interrupting a work period !! A ready smile and genuine eagerness to please,"

"very prompt response to my enquiry, great communication, great service"

"From the moment i walked in Tori was very pleasant with her greeting and professional. I had been in contact with Tori earlier in the week in regards to our trip to the Gold Coast. As usual we had queries prior to me meeting her and each time Tori replied back to me with a positive response very quickly.So very professional in the way she served us."

"Josephine was very friendly right from the start. I haven't travelled to Adelaide for 6 years and the travelling is a bit dauting on my own now. 2 flights both ways with the connections etc. Josephine was so good working it all out and how long between flights etc. I came home satisfied"

"Very helpful sorting out my flights and insurance"

"Chris is very efficient and explains everything so as you feel very clear about the arrangements"

"They spend time to know what our preferences are and did their best to accomadate our needs."

"Sally was quick to respond to my requests, she returned my call with travel options to travel the same day. Sally's positive and friendly demeanour helped me make my decision at a challenging time. Her professionalism is much appreciated."

"I had been a previous customer of Namrata Patel and as before she was professional but friendly and patient."

"No"

"Upon entering, she promptly greeted us with exceptional politeness and professionalism, rendering the experience both effortless and enjoyable."

"Chloe was very responsive and made my booking easy."

"Sally did our booking under pressure as she was the only person on that day did a excellent job"

"Olivia was pleasant, helpful and very efficient. Nothing was too much trouble."

"Emma was very friendly from going into travel agency to booking the holiday. We didn't know where to stay in Melbourne & she found us an amazing location & deal on our flights. Will definitely use House of Travel again."

"Very helpful nothing was a problem"

"Quik and efficent service"

"Amy's communication was amazing and she went above and beyond to source information on the Sunflower Lanyard for my son who is autistic"

"Very informative friendly and done some of the boring stuff while we went shopping and so made it a pleasure"

"Very prompt service"

"Gaylene was super organised and made booking simple and easy to understand. She was very knowledgeable and listened to what we wanted for our trip. A great experience to make sure our trip would be perfect. Thanks Gaylene."

"We explained what we were anted to do and Torin found what we wanted"

"Friendly and helpful in regards to getting us the best price for flights and accommodation."

"It was easy, I advised Kristen when we wanted to travel and the rest is history - nice and painless"

"Good two way communication."

"Very organised, she listened to want we wanted and was efficient at bookings and communicating with us.."

"Jo was more than happy to help. When I asked if New Year in Sydney at this late notice would be possible, she replied "Absolutely""

"Listened to our needs , very informative."

"Emma greeted me when I entered the door and attended to me as soon as possible...she was friendly..knowledgeable and informative .."

"The efficient and pleasant way in which our requirements were met"

"Lesley is friendly and helpful. She gets on with the job and is quick to respond to any queries."

"Tania listened to what I wanted and delivered."

"Dhawal was so helpful and very patient with us - 2 elderly customers!"

"Very professional and helpful and so friendly"

"Chanel is calm and a pleasure to deal with. Very helpful and informative, professional and and made all the plans and bookings a breeze for me , as not a seasoned traveler. Would recommend her in a heartbeat . ??"

"Her response in email were fast, I did not have to Waite for her to get back to me when I had to make changes to our travel documents."

"Easy to talk to and clear with what my opinion were for my travel. Good not fault her. And a very big thank you to and the team at house of travel"

"Prompt service, found the right flights for us and provided alternative options"

"She was welcoming, listened, clear explanations. Gave me options."

"Paul was always available and helped us plan our trip"

"The knowledge and fast communication and quickly answer and all efforts to help me out with our my needs, and to make what was a little bit hard, very easy on her words and explanations about how to deal with my holiday, she is definitely Gold ????????????"

"Totally responsive to my needs and provided multiple options for me to consider. When the options were decided upon came up with alternatives within that final choice that will further enhance the travel experience."

"Fast and efficient"

"Listened to my needs and made it happen. He was interested in our last trip and did an excellent job with that too. Sense of humour helps."

"Quick easy effortless. Good comms."

"I walked in without and appointment and as always Karen dropped what she was doing to assist me. Always amazing"

"Because she is such a lovely and organised team player at HoT, completely understood what we were after and gave us plenty of options. Quick turn around with comms, and everything was so easy to do. 100% and 5 star service."

"Suzanne was very prompt and accommodating with any changes we wanted to make with our travel plans. She replied to our emails asap with confirmation of our changes."

"He has patience and works on getting the best price and times for me. Also friendly when answering my questions."

"Laura is a very polite, knowledgeable, understanding person of the Travel industry"

"Very professional and pleasant to deal with and got trip booked no problem. Very happy."

"Welcoming, friendly and my travel requests were sorted efficiently. Linley listened to me and I didn't feel as though achieving what I wanted was any trouble."

"Great communication, told Liz what I was needing and she put together a great package an it was exactly what I was after, will always use house of travel for all my holidays."

"As always Glen was efficient, clear and helpful."

"Grace was very easy to deal with, going back a forth making sure she answered all my questions and got us the best deal. No pressure to book. I had previously enquired before about another trip which we didnt end up booking, but that wasn't a problem for Grace. Would diffinatley use again."

"Informative and helpful"

"Jessica was very pleasant and friendly and efficient. Despite having never met me she was interested in what we had done previously and provided all the information I needed and provided prompt backup via emails."

"Brydie know what I like, no fuss and always get the best deal!"

"Cheryl was excellent and explained the process and very efficiently kept me up to date with confirmations etc."

"Robbie listened to what we wanted and fitted a programme to suit. Excellent communication."

"Easy to deal with"

"Very kind, helpful and so accommodating"

"It’s the first time I’ve had Chris do my booking but not the first time with house of travel. Chris was courteous and helpful and got the job done promptly."

"Quick response time"

"Quick efficient service with our query and booking"

"Aurelie was very personable and focused on assisting me with doing her best to answer all of my questions and gave me great Customer Service. Which was very much appreciated."

"Steve swapped around my imagined air travel plan, resulting in a better outcome, particularly arranging a much better "time of day departure and eta" for my multi flights for my Australian Easter holiday 2025. All of that , and at a better than expected price!"

"friendly, patient, helpful & knowledgeable"

"Alisha was very pleasant and accommodating. She was vy helpful in searching for flights to and from our holiday destination."

"Very helpful with nothing being a problem"

"I really enjoyed interacting with Harrie, communication was prompt, friendly and I really felt like they listened to my needs."

"Her personality.Put my holiday just as I wanted on her list. Explained all that I should know."

"Very nice and simple and very helpful"

"Efficient, friendly and straight on to it, still had our details on file so CC seamless, thanks Alyssa"

"She help with all the questions and with us getting to oz to see our grandchildren. Jo was so helpful. I have a brace that I wear permanently and hate flying."

"Lisa is very friendly and helpful, always smiling and nice to have a chat. Very informative."

"Shane is brilliant in meeting my requirements, especially as my memory regarding exact details isn'tas good as it used to be. To me Shane is the best!"

"Carla is always extremely helpful, efficient, professional and nothing is too much to ask! Carla has helped with my travel plans for many years now . Thank you so much Carla for everything !"

"quick and easy to work with"

"Very helpful and responsive to emails and changes needed. Whole process was quick and efficient. Friendly manner."

"Nigel is always great to deal with for flights and accommodation. He is friendly and professional and comes up with great travel options for me, even though I am only going over the ditch. I'm looking forward to trying him out on a big overseas holiday one day - I'm sure he'll make great recommendations."

"Prompt service which gave us what we were looking for"

"Patrick just knew all the answers to all my questions. Very professional and very friendly character. I was so impressed with his ability in his role."

"Nicky makes traveling easy, once she has booked it."

"Finds the best deal to suite time schedule very friendly and knowledgeable always listening to the customer very good communication when you come back from your trip"

"Dianne is so full of knowledge , and always helping you to have the best programme and prices . Always smiling , she is very very good at her job ."

"Always friendly and remembers me/my name. Quick and efficient at replying to my emails"

"Answered all the questions I had"

"Quick and efficient communication, answered all my questions and understood exactly what we needed. Very easy process."

"We found Trudi to be very helpful and knowledgeable. She gave us great advice and was easy to talk to."

"There are no words to describe how amazing, patient, and kind Sharon is. Nothing we put to her to sort out she accomplishes it with skill and style."

"Jess was very promt with a quick reply to our enquiry and sorted our flights out very efficiently."

"Amazing to deal with, and was very patient with me."

"she always listens & helps- she's fabulous"

"We have used Liz before and she is totally professional and helpful with anything that we ask about."

"Sindy is a total professional, she is efficient and knowledgeable. Whether I am dealing with Sindy regarding a group of 20 people, or my personal travel, I experience the same high level of service. I frequently recommend her to my friends and colleagues"

"Nothing is a bother"

"Great communication, answered questions we had, got us reasonable rate on proposed travel & followed through on all we needed."

"Extremely helpful, very professional and friendly to deal with"

"Vikas was very helpful, friendly and accomodating. He walked us through all the possible options, patient with our queries and mindful of our travel needs and budget :)"

"Prompt responses to emails and effortless"

"easy to talk to, has a sense of humor, and was knowledgeable with all i required"

"Debra-lee always greeted me with a smile and was excited and enthusiastic when discussing my travel arrangements. My emails were responded to almost immediately"

"She's good at her job"

"Having dealt with Rachael previously, I had complete confidence in her abilitiy to arrange for me the best flights, for th best price, for the times I provided. Her communication is excellent and is a pleasure to deal with."

"Very calm and patient Showed interest in our plans"

"He is very professional yet friendly. He completes tasks required in a timely manner. Always helpful with information."

"Jenny was extremely helpful, knowledgable, friendly & patient with my endless questions when I rang to enquire about the trip I was initially just contemplating but am now very much looking forward to with my husband. I haven't travelled overseas in about 10years so my booking anxiety was high & Jenny made the decision making process easy. I very much appreciated her time & effort!"

"Sindy very quickly was able to give me a couple of choices of flights. One was cheaper but with long waits and overnight hours. The other was dearer but much better times and no overnight stop. I chose the dearer one."

"Gavin is very easy to work with and has a sense of humour which is essential in our Lifes. He always checks which is most important. We have used him over some years and always the same. Keep up the good work Gavin."

"Natasha understood what our phoned request was about, she was back in contact with all the information promptly. and the whole booking process was made easy."

"Very friendly and helped us as much as we expected. Looked for the best priced fares to suit us."

"Travel plans were booked very promptly with great interaction"

"Prompt service, knowledgeable."

"Lisa was excellent. We had made enquiries with another agency however after a couple of weeks with very little contact, we contacted Lisa for our requirements and we had the quotes and whole travel booked within 2-3 days."

"Great comms. Great options offered. Super quick"

"Holly was very helpful from start to finish, even with my dumb questions (as I’ve never flown anywhere or travelled out of nz) she was vey accommodating"

"He provided all the best deals and clearly explained how to plan our holiday. He also had good knowledge on the area we wanted to travel to and could advise us on the area and things to do/see"

"Vanessa was excellent"

"Friendly, organised, and accessible for questions"

"Very friendly helpful and efficient."

"Able to see us at short notice and gave us options for travel at a stressful time."

"Great all round knowledge and friendly"

"Tori was very friendly and helpful, and replied promptly to our enquiries."

"A great person to deal with she really makes you feel important and nothing is to much trouble, will certainly come back for further holidays."

"Darren is very efficient, clear and concise"

"She was informative, polite, good listener.Her customer service was brilliant We knew what we wanted and she helped to ease the stress of the travel. Never been on a cruise before. She suggested we go to Sydney for 2 days before we board the ship. We were going to be there for 1 day. My husband and I thought that was a brilliant idea."

"Angela has been doing our travels for many years and is always prompt, helpful and efficient. I would not go to anyone else."

"He found the best fligh for me. Then Qantas cancelled my flight as they were over booked. Amol rectified the problem straight away before I even knew what had happened."

"Pleasant and welcoming, encouraging of our travel, quick and informative, not flustered when there was a quick power outage, all documentation emailed quickly, lovely young lady."

"She listened to what we wanted and didn't try to upscale anything"

"Gina was very pleasant and made everything very clear"

"Got it sorted , nothing was a problem ,just got on with it, ,no fuss,"

"Positive friendly attitude. Got me the best price"

"Easy to deal with, booked in no time then out the door!"

"Good service, things went smoothly so far."

"Efficient and cheerful"

"Informed us of everything we needed to know and was very upbeat and cheerful."

"Gave different flights and in the end the flights she suggested worked well gave me 24hrs Qantas to pay"

"We have used Amanda previously to help us curate out travel adventures and she has always been great to work with and keen to help us improve on our original plans. She knows our preferences and continues to be proactive in anticipating how we like to travel."

"The service was fast and friendly, happy with what was offered, happy with price, paid first installment, great. Able to answer my question quickly"

"Rhonda is a great communicater and listening to your travel needs and making sure she get the best deal for you."

"Excellent service from Tania as usual. She got our flights organised with no problems and was happy to follow up with any queries we should have prior to our trip. If we need help when we are away we have a number to contact her if necessary."

"Present, friendly & responsive. Clear communication & fast service."

"Sally was very polite and listened to what we were trying to do . Found our flights better than what we had thought found on line very happy with her as our agent. ."

"Excellent to work with, listens to what you want finds to best details to support your trip."

"Well we have known each other for sometime now and she is very easy to get along with. Full of good information, helpful and listens!. She has arranged a number of trips for us. A valuable asset for the business I would think. Cheers Richard."

"Quick, easy friendly"

"I was welcomed as I walked through the door and made to feel what I was enquiring about was important."

"Prompt response, good solutions found, very pleasant to deal with"

"Planned my trip perfectly"

"Provide quick response to apply for Travel Insursance"

"Cullan is always available and responds promptly to my queries. He plans my itinerary meticulously and my recent trip the flights, transfers and accommodation all connected perfectly and seamlessly. Changes to my instructions are never a problem."

"Sarah is always fantastic to deal with, she is professional, undertanding and is a lovely person!"

"He is so prompt with getting back to me and goes over and beyond with his advice and knowledge of anything to do with holidays. He makes our travel plans amazingly easy and stress free. I have total confidence in him.Always fantastic to deal with."

"Emily has a lovely personality and was very approachable, efficient and willing to spend time with me straight away to show me some choices for my journey to Perth. My trip was planned quickly and saved me a lot of stress and time trying to sort the options myself."

"Kali was very knowledgable about the destination that I needed to go to, and was able to accommodate my request to include my sister in Masterton."

"Fiona Muir was extremely helpful, altogether an easy and smooth process. All questions or concerns were answered without hassle."

"Bea is always very helpful and gives us the best options. BEA GOES OUT OF HER WAY TO FIND US THE BEST DEAL."

"Kyla makes travel easy and fun. She organised again an amazing holiday for me, managing to get everything I wanted to do into my holiday, always replying promptly to any questions and queries."

"Really quick getting back to us on every request or query we had. Very helpful."

"Firrst time met Maia, lovely friendly helpful young lady"

"Very friendly"

"Pam is just great in helping sort the best flights. Great job Pam!"

"Great on line communication followed up with straight forward booking I. Store"

"Very efficient and friendly"

"very helpful in helping arranging our next trip"

"A very helpful and patient person"

"Adrienne gave me good advice and was able to book the dates my Sister and I wanted at a reasonable price."

"He was able to answer all our questions and also give us options for the travel dates we requested. Nothing was a bother for him."

"Pleasant staff, helpful and quick to sort out my travel arrangements."

"Very pleasant nothing was too much trouble"

"Great communication skillls - really engaging & listened precisely to our requirements"

"Sarah is very helpful and imformative, nothing is too much trouble for her."

"Very positive and helpful with all our concerns. Totally satisfied with assistance and advise given."

"I emailed some things that I wanted and she managed to give us a great package including everything I askwd about, followed it all up and made sure we had everything, it was so nice to get everything booked within the day of our query and not be confused or doubt what we had done"

"Darren is so responsive to queries - even after hours (needs to stop that!). Gave options and always looks for the best for his client. Even small requests don't seem to be a hassle for him."

"Great communication and knowledge of travel generally."

"Brilliantly helpful and described options very well."

"Found us a great deal that suited what we wanted."

"Good and quick service"

"The whole experience was a pleasure, made so easy, because I use Kylie when ever I go away she knows exactly what I like in every way"

"Clear and timely communication and pleasant to deal with"

"Brent has professional manner that’s welcoming he is friendly with a great sense of humour & he openly listens to what we say.He always comes up with great travel options that are personal and affordable he never tries to push things you don’t want to do.He always goes the extra mile & we trust him and can’t recommend him enough."

"Friendly manner with plenty of suggestions regarding what to do to make our trip a memorable one."

"Pretty straight forward. I emailed with my interest in the F1 in march. He came back and confirmed he had two places available. I confirmed to take this places and sent the deposit. So that's where we are at at present"

"Tania was great, very helpful and had our bookings completed very quickly."

"Yes very efficient and made it easy for me as l was booing for some else"

"very happy with our booking. Monica the consultant was very helpful & was very switched on. Thanks Monica"

"Very helpful when I asked for the same unit at resort and very helpfulmwith the flights"

"Such a nice person to talk to, very noligable about where we wanted to go, kept us updated on any changes that we have made, told us places of interest, such a great person all round"

"Friendly quick help from Fiona. Then quick follow up with information sent online."

"Very nice person who listens to would you want and helps you get the best results ."

"Was excellent and very responsive to deal with."

"She was so easy to deal with and made everything simple to understand. Above and beyond with answering messages."

"friendly, good knowledge of the product, no time wasting."

"Did everything that was asked"

"She was very helpful and told us everything about were we were going"

"very good to work with"

"Great friendly service, excellent communication"

"Agent was readily available. Sped through the process. Helpful hints"

"Brent is always on the ball and very prompt to fulfil our requests."

"Great easy and fast service"

"Everything we asked for was sorted at the beginning and no changes were required."

"Jenny is always enthusiastic about helping me plan travel. When there is a better option she provided great information to allow me to make an informed choice. Jenny also tolerates my many question with a smile"

"Constant communication, explanations and advice throughout. Offered to look into our travel plans further than what we initially required which we ended up proceeding with which in return we decided to get her to do everything (further components of trip) as it was so easy to get her to do so - thank you!"

"Very helpful and could suggest a good car rental company"

"We have used house of travel with Toni,she was also amazing."

"Holly's was very helpful listen to what I wanted and got that for me . Lovely way of engaging with you. Went the extra bit to help."

"Great communication. Made it very easy, even though I asked for details to be changed nothing was too difficult"

"Good communication and responses to questions and feedback. Ie didn't get defensive"

"She was very efficient at her job and offered us options."

"Megan was efficient and gave me exactly what I needed."

"Very efficient. Flights organised straight away."

"Very friendly and helpful. Knew what she was doing. Answered any questions I asked her."

"Her quick responses and communication."

"Kelsey was amazing. She was very efficient and very informative."

"Clear in details of travel requirements. Noting the special request for assistance before each flight on documentation. Sending the travel documentation in a timely manner"

"Very efficient and informative. Prompt answers to any enquiries that we had. Can’t rate Paula high enough."

"Did a great job. Got back to us quickly with a very good itinary."

"Bella has been very helpful sorting our holiday to Australia. She has gone out of her way to help with sorting a Wises card. Bella's help has been much appreciated."

"Isabella is always very helpful, welcoming and all requests are promptly actioned."

"Have been dealing with Debby for all my Travel Arrangements. Debby is not only so good at her job, she goes the extra mile with everything as a Customer you actually want sourcing not only best deals but what is best as a Client. She never rushes you thru your appointment and makes sure you are totally happy with all aspects of your booking. I would not consider going to anyone else"

"Peter is friendly, knowledgeable and easy to converse with"

"Sophie was extremely helpful in finding the best flights for my husband and I at times that suited best for us as we are senior citizen and it is so good to speak to someone who knows exactly what we need."

"Being an older couple Naomi was very patient as we chopped and changed our plans and then suggested alternative ideas we may like to try. We had used House of Travel many years ago when our daughter worked in Takapuna Branch, but not recently. Travelling now is stress material and it was suggested by our son and daughter in law who use HOT regularly that we go through a Travel Company hence their advice was very helpful and made the bookings easier."

"She is so helpful and friendly plus very knowledgeable"

"Her efficiency. Kelly was a pleasure to deal with."

"Esther is my regular travel assistant and I trust her completely to take care of me and my companions. She is my first port of call for travel information."

"Very satisfied"

"Advice awesome"

"Maia was very friendly, not too pushy. More than help to what I needed and made the process very easy."

"Friendly and efficient - always a pleasure to book a trip through Donna"

"She is an experienced and helpful travel agent who is also a friendly person"

"Courtney is friendly, bubbly and super knowledgeable. She was super relatable, funny and nothing was ever a problem She even talked to my son about a couple things which has helped him with some ideas for our trip which is a super big thing for him Everything was done efficiently and timely - Courtney is awesome"

"GOOD CUSTOMER SERVICE"

"She explains everything"

"Friendly and efficient . Buzz took all our needs into consideration and offered sound advice. ALWAYS smiling."

"Angela has always been so helpful. She listens to us and then recommends the best options at affordable prices. If we have a change of plan whilst overseas, she is quick to organise new flights, etc. My husband had a medical event whilst we were away, Angela organised wheelchair assistance at all airports for him, without us even asking. She goes above and beyond for her clients."

"Prompt service. Easy to follow instructions re booking, package itinerary"

"She went out of her way to help us out with finding our flights and helping us with our different payment options."

"Jason has always planned our holidays to suit us very well."

"Very knowledgeable and friendly. Was able to tell us facts about all the places we are going to visit and about the cruise ship we are sailing on."

"Closest travel agent to us."

"Great service, Erin is lovely to work with. She made my frustration with booking my own flights disappear :)"

"Jan answered all of our questions requests very prominently and with a smile"

"A very good friendly personality and was very clued up on all the subjects we touched."

"Out trip was booked and confirmed without actually having to see Amy. We were late getting to HOT and she had finished for the day but she still emailed on the same day and we had everything confirmed that same day. Excellent service."

"Veronica was super organised and thought of booking a rental car and our insurance. She was very bubbly and pleasant to talk to. Made everything easy for us."

"Understood my wishes immediately and moved promptly to fulfill them. Easy to interact with."

"Always bright and friendly, she has a great manner and does her job well."

"Great customer service and great communication. That's very important to me while planning a holiday. Any questions you had she would get back to you as soon as she could. Very happy."

"Lorraine was very friendly and helpful. Very welcoming the moment I walked in the door. She went to a lot of trouble to find a flight time that suited my schedule. Price was very good also. Taking all in to consideration I was very happy with my visit."

"Bea is very helpful, listened to our requests and endeavors to arrange what we asked. E.g. how to manage our travel scooter on the plane. She is always very positive, honest and cheerful."

"Lee has an excellent understanding of our requirements and is cheerful and professional in all she does."

"Clear simple steps easily walked"

"Very good to talk to and explained every thing to do with our travel plans"

"Explained it all thouoghly"

"Understands her clientele"

"Very helpful, understood our needs and quickly found options for us."

"Very easy and obliging Cherone is also very quick with her replies and always has options Cherone is my go to!!"

"She managed to co- join my travel from NZ with my friend flying from Sydney even although we changed/altered our plans."

"Really helpful and prompt service."

"Liz listened to me, offered great advice and suggestions, and was totally professional."

"Experienced and knowledgeable along friendly service."

"Friendly nature, big smile which made me feel good. Gave helpful information and was efficient"

"Brydie was so quick to respond to my questions and always gave really informative responses in such a friendly manner! Shes a breeze to deal with, always with a smile, you can just tell how efficient and organised she is!"

"Lynda was great with all of my backwards and forwards asking so many questions. She provided a great range of options in order for us to decide what would work best for us."

"Sam is extremely helpful ,prompt service and as far as we know looks for the best deal"

"Wonderful service and nice friendly and professional person."

"Very welcoming, easy to understand and efficient…"

"Very friendly, easy to deal with, knowlagable, nothing a problem .lots of patience sorting changes until we got it right."

"Very helpful with alternative or additional 'suggestions' that met our travel objectives and timing."

"Carly could preempt what I might need and was very open to my questions, nothing was an issue!"

"THIS WAS NOT A BIG JOB FOR kAREN OR hot BUT SHE OFFERED TO DO THE BOOKING FOR ME FOR WHICH I WAS GRATEFUL"

"Quick response to all communication"

"Prompt responses and offers excellent ideas around your queries"

"A Very pleasant Young Lady, Who to my friend Les & I Think Stephanie was very dedicated in her work and is very switched on with Travel business. A pleasant Lady to deal with !"

"On to it for us, listened and found us a good deal"

"We have used Kate before and like those times she is so excited tp help us achieve our travel goals. Kate always has the knowledge and experience to offer us the best deals possible with good spaces of tome between flights so I don't get stressed we night miss flights. When I contact Kate I remind her who I am and she always acknowledges she has not forgot us and where we gave been. I recommend her to my friends and am just so grateful a friend recommended her to us."

"Naomi's ability to decipher a vague inquiry into a very agreeable holiday package.Fantastic. All going well I will be visiting Naomi soon to discuss skiing options in Japan ( and possibly even Club Med)"

"Josephine is a outstanding travel agent her expertise and knowledge of her position and great personality, Always goes way above her role Certainly accommodates our requirement 200%"

"Megan accommodated our request for our planned holiday very professionally with no hiccups."

"Anna O'Dell-Smith from House of Travel Ferrymead was very competent in booking our upcoming overseas trip. She was prompt, and thorough in providing a variety of options and prices for our trip. If there were any amendments needed she was quick to advise us and remedy any unforseen schedule changes. I found Anna to be an excellent agent who went out of her way to help us with nothing being too much trouble. I'd highly recommend her."

"Got us the cheapest deal comensurate with convenience of travel dates wanted."

"Friendly, great listening skills, keep us informed, went out her way to find some great accommodation choices overall Veronica is a credit to House of Travel"

"Very friendly approach, good knowledge of the travel arrangements I requested."

"She saw me without app and a good price and promp"

"Very informative and sourced the best possible deal for our trip away"

"Very prompt and efficient service. Travel program sorted very quickly with good communication. Got onto queries and a small issue quickly with speedy reply."

"So helpful and full of recommended suggestions, super friendly and nothing was too much trouble"

"Great communication, prompt service."

"Very friendly, helpful and professional"

"Stephanie is very personable and helpful."

"She was very knowledgeable, extremely helpful, and nothing was too much trouble."

"She came back to when she said she would with the first quote. When I asked for her to look into a cheaper options she did and came back asap with 2 better offers."

"Caitlin was very helpful and made our bookings that we required on the dates needed."

"Had a good knowledge off flight information and gave some suggestions on accomodation that suited our needs"

"Cullan produced options for us in a timely mannar. And a great package to Surfers"

"verygood"

"We achieved what we wanted."

"I'm happy with the service"

"Guided this old lady through the bookings, with a smile and was helpful"