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Bergen, Norway

Bergen to Stockholm or v.v.

Viking Homelands

Discover charming towns and grand cities as you traverse the historic waters and explore the wonders of Scandinavia. Enjoy extended time ashore with overnights in Stockholm, Oslo and scenic Bergen. Revel in breathtaking views from your ship as you navigate the stunning Norwegian fjords on this journey through the legendary homelands of the Vikings.

 



Departs

  • 27 Apr 26 | Choose from a range of departure dates 2025 - 2026 including reverse itinerary options. Price based on 27 Apr 2026 sailing from Bergen to Stockholm.

Deal Inclusions

  • 14 night cruise onboard Viking Vela
  • One complimentary shore excursion in every port of call
  • Free Wi-Fi (connection speed may vary)
  • Beer, wine & soft drinks with onboard lunch & dinner
  • 24-hour specialty coffees, teas & bottled water
  • Visits to UNESCO Sites
  • Enrichment lectures & Destination Performances
  • Complimentary access to The Nordic Spa & Fitness Center
  • Self-service launderettes
  • Alternative restaurant dining at no extra charge
  • 24-hour room service
  • Port taxes & fees
  • Onboard Gratuities


Cruise Itinerary

27 Apr 2026

Embark your ship and settle into your stateroom. Bergen is home to the Hanseatic League’s only kontor (trading enclave) still in existence. Bryggen wharf, a row of timbered Hanseatic warehouses along a quaint quay, is a UNESCO World Heritage Site. Narrow wooden walkways are flanked by parallel rows of small, vibrantly painted buildings overlooking the picturesque Vågen Harbor. This is perhaps the most charming district of Bergen and a delight to explore, from its tight-knit community of workshops where artisans sell their wares to its cafés where freshly prepared smørbrød, or open-faced sandwiches, are on the menu.

28 Apr 2026

Bergen, an ancient city with deep Viking roots, is located in the heart of western Norway, nestled between seven gargantuan mountain peaks. It is also the gateway to the country’s magnificent fjords, including the Hardangerfjord and Sognefjord. Founded in 1070 on what was a Viking settlement, Bergen was Norway’s capital during the 13th century; today, it is the second-largest city in Norway. Not to be missed is a stroll through the picturesque outdoor fish market, Fisketorget, where the fresh catch of the sea awaits—from cod and prawns to local caviar and icy oysters.Bergen is home to the Hanseatic League’s only kontor (trading enclave) still in existence. Bryggen wharf, a row of timbered Hanseatic warehouses along a quaint quay, is a UNESCO World Heritage Site. Narrow wooden walkways are flanked by parallel rows of small, vibrantly painted buildings overlooking the picturesque Vågen Harbor. This is perhaps the most charming district of Bergen and a delight to explore, from its tight-knit community of workshops where artisans sell their wares to its cafés where freshly prepared smørbrød, or open-faced sandwiches, are on the menu.

29 Apr 2026

The quaint village of Eidfjord is nestled in the heart of one of Norway’s most scenic regions. From the Norwegian Sea, the waters of the expansive Hardangerfjord lead to the smaller Eidfjorden and to this charming mountain hamlet. Eidfjord embodies the Norway of every traveler’s dream, the gateway to Hardangervidda, Europe’s largest mountain plateau of soaring beauty. Wild reindeer roam here, among stunning, treeless moorlands dotted with pools, rivers, streams and the Vøringfossen Waterfall, a 550-foot cascade that plummets into the cavernous Måbødalen Canyon.

30 Apr 2026

Stavanger, set on Norway’s southwest coast, boasts a rich history dating to the end of the last ice age. Known as one of Europe’s most interesting old towns, Gamle Stavanger’s cobblestone streets are adorned with a collection of wooden buildings from the 17th and 18th centuries. Norway’s fourth largest city, it flourished early on, thanks to its strategic location and bountiful fjords. More recently, it has experienced an economic boom from offshore drilling, transforming from a tranquil town into a vibrant city, culminating in the European Capital of Culture honor in 2008.

01 May 2026

Enjoy scenic sailing as we head toward our next destination. Oslo is one of Scandinavia’s most vibrant cities, set on a splendid bay amid stunning fjords and hills. It was founded by a Norseman, King Harald III, and has grown over the centuries around the cherished Akershus Fortress. The city not only has a rich Viking past with its close ties to the sea, it also boasts an impressive artistic heritage. Perhaps its most famous painter is Edvard Munch, whose work The Scream is known the world over. But Gustav Vigeland’s 200 or so sculptures are the most prominent works in the city, on full display throughout Vigeland Park.

02 May 2026

Oslo is Norway’s largest and most populous city. The city is nestled between the waters of Oslofjord and the sloping forestlands that stretch into the hinterlands, so a nature walk is never far away. Oslo is also home to many notable museums that celebrate the city’s vibrant art scene and its Viking heritage. The Nobel Peace Center celebrates the legacy of Alfred Nobel, who bequeathed his fortune to establish what is considered the world’s most prestigious award—the Nobel Peace Prize.

03 May 2026

Historic Ålborg enjoys a picturesque setting. The best-preserved Renaissance architecture in all of Denmark is here, most famously at the Jens Bang’s House, built in 1624. Its clean symmetry helped lay the foundation for today’s Scandinavian design. Ålborg, the nation’s fourth-largest city, was founded as a trading post by the Vikings during the late 900s. The wealth that poured into merchants’ accounts helped build many half-timbered mansions that still stand today. Ålborghus Castle, the seat of the modern-day governors of Northern Jutland, is perhaps the finest example.

04 May 2026

Copenhagen charms visitors like a Danish fairy tale. Among the Baltic’s most beautiful cities, it began as a fishing village and boasts more than 850 years of history. It has been an important Scandinavian port since the Viking Age and remains one of Europe’s most enchanting places, thanks to Tivoli Gardens, the world’s second-oldest amusement park, and The Little Mermaid statue sitting in the harbor at Langelinie. Grand palaces also grace the cityscape, including Amalienborg Palace, the royal winter residence, and Rosenborg Castle, home to the Danish Crown Jewels.

05 May 2026

After a long postwar rift both between Berlin and the world and within the city itself, Germany’s capital has been reunified and undergone a remarkable rebirth as a center of art, culture and architecture. Still riding a wave of newfound energy, exploring its streets feels akin to browsing a newly opened museum. Risen from the ashes of war, many of its buildings that once stood for division now embrace unity. Among them, the Reichstag parliament building embodies a new transparency with its glass dome, and the city’s Museum Island celebrates self-expression and creativity.

06 May 2026

Founded as a fishing community on the Danish island of Bornholm around the year 1000, the picturesque village of Rønne has played an important role in the maritime trade of the Baltics. Germans, Swedes and Soviets variously overtook the island throughout its history. Today, Rønne is famed for its half-timbered houses and renowned for its celebrated and talented artisans who uphold a long tradition of glassblowing. Along Laksegade and Storegade streets, historic cobblestone lanes and the low-timbered, red-roofed houses of merchants exude the Rønne of yesterday.

07 May 2026

Gdańsk is widely known as the city of glowing amber and Gothic cathedrals. Its luster harkens back to medieval times when it was one of the most prosperous cities in the Hanseatic League, the mercantile powerhouse of the Baltic. The city’s rich history is on display in the remarkably restored old town, a splendid mix of Gothic, Renaissance and baroque styles—from the royal residence of Green Gate to the 15th-century Artus Court, a merchant’s palace. Traditional Polish pierogies or a glass of Goldwasser, a liqueur created here during the 16th century, round out any visit.

08 May 2026

09 May 2026

The capital of Estonia, Tallinn is located along the coast of the Baltic Sea. Its well-preserved old town, a UNESCO World Heritage Site, is surrounded by a ring of 17th-century historic fortifications that were built to protect the city from invaders. Inside its walls are the upper town, where the regal castle and the cathedral are located, and the lower town, a maze of merchants’ houses, guilds, churches and public buildings. Some of the most notable landmarks include the Town Hall Square, Alexander Nevsky Cathedral, St. Olaf’s Church and the Kumu Art Museum.

10 May 2026

Elegant Stockholm is nestled where Lake Mälaren’s cobalt waters meet the Baltic. This stunning cultural capital extends over 14 islands linked by 57 graceful bridges. Hailed as one of the world’s cleanest cities, it boasts numerous green parks. The well-preserved 13th-century Gamla Stan, or old town, boasts gabled merchant houses and an array of architectural styles, from the enormous baroque Stockholm Palace to the art nouveau Royal Dramatic Theater. Strandvägen is one of Europe’s loveliest waterfront esplanades and the ideal place to sample some traditional smoked salmon.

11 May 2026

Elegant Stockholm is nestled where Lake Mälaren’s cobalt waters meet the Baltic. This stunning cultural capital extends over 14 islands linked by 57 graceful bridges. Hailed as one of the world’s cleanest cities, it boasts numerous green parks. The well-preserved 13th-century Gamla Stan, or old town, boasts gabled merchant houses and an array of architectural styles, from the enormous baroque Stockholm Palace to the art nouveau Royal Dramatic Theater. Strandvägen is one of Europe’s loveliest waterfront esplanades and the ideal place to sample some traditional smoked salmon.

Cabin Types

from Auckland

Deluxe Veranda Stateroom

Ocean-view stateroom with floor-to-ceiling sliding glass door opening to full-size veranda, Priority shore excursion reservations 107 days prior to departure, 1 priority reservation at each alternative restaurant 60 days prior to departure, Priority spa treatment bookings 60 days prior to departure, King-size Viking Explorer Bed (optional twin-bed configuration) with luxury linens & pillows, Large private bathroom with spacious glass-enclosed shower, heated floor, anti-fog mirror & hair dryer,

Bergen, Norway

Cruise

from $A11,695 per person based on twin share

  • BONUS Includes savings of AU$1600 per couple. Past Viking guests can save an additional AU$400 per couple
  • Price based on 27 Apr 2026 sailing. Multiple departure dates 2025 - 2026 Bergen-Stockholm or v.v.
  • Travel 27 Apr - 11 May 26

Penthouse Veranda

Private veranda. King-size Viking Explorer Bed with luxury linens & pillows. Two 42" flat-screen, interactive TVs. Mini-bar with alcoholic beverages. Large private bathroom with spacious glass-enclosed shower, double-sink vanity, heated bathroom floor & anti-fog mirror. Freyja toiletries; plush robes & slippers. Spacious closet & drawers.

Bergen, Norway

Cruise

from $A14,195 per person based on twin share

  • BONUS Includes savings of AU$1600 per couple. Past Viking guests can save an additional AU$400 per couple
  • Priced based on 27 Apr 2026 sailing. Multiple departure dates 2025-2026 Bergen-Stockholm or v.v.
  • Travel 27 Apr - 11 May 26

Please note: Stateroom images and features are samples only. Actual furniture, fixtures, colors, configurations and window/porthole views may vary.

Terms & Conditions

VIKING OCEAN OFFERS TERMS & CONDITIONS

TERMS & CONDITIONS APPLICABLE FOR BOOKINGS MADE BETWEEN 16 NOVEMBER - 18 DECEMBER 2024 ON ALL OCEAN SAILINGS (2024-2027)

  • Prices are per person, in Australian dollars and for Australian and New Zealand residents only. They are based on double occupancy and correct at time of printing. Prices include all advertised discounts, and all offers are subject to availability and may be withdrawn at any time. All offers are only valid for new bookings and only on selected departures made between 16 November - 18 December 2024 unless sold out prior.
  • A partially refundable deposit of AU$1,000 per person (in the form of a future cruise voucher less a AU$100 cancellation fee) is required to secure a confirmed reservation within 3 days of booking otherwise reservation may automatically cancel.
  • Once final payment has been made, standard cancellation penalties apply. When booking airfares through Viking (including when taking advantage of a special offer that includes air travel), standard airline cancellation fees also apply.
  • Displayed prices indicate the lowest available pricing across all available sailings from 2024 to 2027 and may have different offers applicable from those advertised for the promoted sailing years. Pricing for each itinerary can vary at short notice as availability changes and sailings close for the current season.
  • Complete terms and conditions may be found in the Passenger Ticket Contract.

Flexible Deposit Policy (01 April 2024 – 18 December 2024) Terms & Conditions.

  • Our flexible deposit policy applies to new reservations only made between 01 August 2024 – 18 December 2024 and is combinable with all other Viking offers available.
  • Under our flexible deposit policy, qualified guests can cancel their booking before final payment due date and receive deposit back in the form of a future cruise voucher less a $100 per person cancellation fee.
  • Guests will have 24 months to select their new date and use their Future Cruise Voucher to make a new reservation on any river, ocean, or expedition cruise.
  • When booking airfares through Viking (including when taking advantage of a special offer that includes air travel), standard airline cancellation fees will also apply. In some cases, airfares will be non-refundable. In the event of cancellation, these fees will be deducted from the deposit paid, and therefore the future cruise voucher issued.
  • The future cruise voucher can be used on any new Viking cruise and will be applied at booking and must be redeemed by the expiration date prior to final payment.
  • The future cruise voucher has no cash value and will be applied as a ’Booking Discount’.
  • Once the voucher is redeemed, it cannot be re‐issued or used towards another cruise, and any unused balance of the voucher is lost and has no cash value.
  • Valid future cruise voucher is non-transferable.

APPLICABLE FOR NEW BOOKINGS MADE BETWEEN 16 NOVEMBER - 18 DECEMBER 2024 ON ALL OCEAN SAILINGS (2024-2027).

*Save up to $1,600 per couple (New to Viking) or $2,000 per couple (Previous Viking guests)

LIMITED TIME OFFER - AU$800 per person New Guest discount.

  • New Guests to Viking are eligible to receive a discount of AU$800 per person (pp) off the cruise fare at the time of booking.
  • Applies to any new booking on a 2024/2025/2026/2027 Viking Ocean voyage.
  • Cannot be transferred towards any other booking or any other person or be combined with any other offer.
  • Valid on new bookings made between 16 November 2024 – 18 December 2024.
  • New Solo guests of Viking are eligible to receive a total discount of AU$1600 per booking off their cruise fare at the time of booking.

LIMITED TIME OFFER - AU$1,000 per person Past Guest discount.

  • Past Guests to Viking are eligible to receive a total discount of AU$1,000 per person (pp) off the cruise fare at the time of booking.
  • The offer is not combinable with existing past guest discount offers during the offer period.
  • Applies to any new booking on a 2024/2025/2026/2027 Viking Ocean voyage.
  • Cannot be transferred towards any other booking or any other person or be combined with any other offer.
  • Valid on new bookings made between 16 November 2024 – 18 December 2024.
  • Past Solo guests of Viking are eligible for a total discount of AU$2,000 per booking off their cruise fare at the time of booking.
  • Past Guests of Viking may be required to provide evidence of their past voyage. Confirmation of the booking number of recent cruises to the Viking reservation team may be requested for confirmation of offer validity.

 

All cruise packages are based on Twin share, inside cabin and costs are per person. Availability is current as at 18 November 2024 and deals are available until date shown or until sold out. Space is strictly limited and is subject to availability at time of booking. On board credit where shown is per cabin & must be spent on board and is not refundable in cash. All passengers are bound by the individual cruise lines terms & conditions, please ask your consultant for a full copy. Current Deals must be paid in full at time of booking or deposit dates as shown. All passengers must have a valid passport with more than 6 months validity at the end of their holiday. Travel insurance should be taken out at time of booking to cover in the event of any unforeseen cancellation. Included airfares are based on special non refundable economy fares, ground transfers are not included unless specified, any hotels included are on a room only basis unless specified. Hotels in certain destinations in Europe, USA and Asia may require local tourist taxes or resort fees payable at check in, We aim to give an indication of these where possible, but unfortunately you cannot pre pay this aspect of the hotel rate and must settle at check in. ESTA Visas are required for Itineraries visiting USA ,Canada, India, China, Vietnam, Schengen states & Sri Lanka. Visa costs are not included. Passports must be valid at least 6 months after the end of your holiday, If travelling on a non NZ passport other visas + NZ re-entry permits may also be required, please check with applicable embassy. Passport validity, Visas, Vaccinations and health requirements are the responsibility of the passengers. Individual cruise line T&C will apply based on the cruise line booked

HOT CODE: CMPVIK0111

 

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Frequently Asked Questions

How do I choose which type of cruise is right for me
There are three main types of cruising

Ocean Cruises
There is a wide range of itineraries, cruise lines and cruise ships to choose from for those seeking an ocean experience, or an exciting adventure across many countries. Ocean cruising is an amazing holiday where everything you could possibly need is within easy reach.

River Cruises
A leisurely cruise along the world’s waterways is a relaxing, and luxurious, way to travel. Whether you’re navigating across Europe or cruising Southeast Asia’s Mekong River, each new day on a river cruise brings a new experience.  

Luxury Cruises
Luxury beyond belief. Soak up Michelin-star fine dining restaurants, butler service, and luxurious suites. Luxury cruising appeals to those travellers demanding an unparalleled, all-inclusive travel experience away from the hustle and bustle of the large crowds

What types of cruises are there?
There are cruises tailored to every type of traveller ie; adults only, couples, families, retirees, singles, large groups etc.  Depending on the cruise line will depend on the type of cruise available and what is best suited to the experience you want. 

Most offer a full range of activities and facilities to participate in as a family. Kids clubs are also offered in some ships and are focused on keeping children entertained.  Be prepared, some are more “kid-friendly” than others -always check with your HOT travel consultant 

Many cruise lines have adults only areas, and some are even fully adults only cruise ships.  The larger the ship, the more space you will have. If you are looking for something a little smaller and more intimate, your cruising specialist will help you find that.

Can I go on a cruise if I’m travelling alone?
Yes - taking a cruise is a great way to relax and see the world at your own pace. A cruise is a fun and safe environment to meet other people, or just soak up the experience solo. Ask your cruise consultant about what’s best for solo travel and find out about the special add on rates for single occupancy of double staterooms.

Should I check in before I go
YES - we highly recommend checking in online ahead of time. While the process differs between cruise lines, you will usually need to create an account and enter your personal and booking details. It’s a must to do this in advance as you will be provided with a lot of important information to ensure you are fully prepared. This takes the stress out of the boarding process.

You may be offered a choice of a few different boarding times, although some cruise lines do pre-allocate this for you.  Your check in process will also outline when your bags are likely to be available once you are on board. This is important as it may not be immediately so you might want to reconsider what you take as carry-on so you have some essentials on hand 

What happens when I embark
Like all travel, ensure you arrive at your embarkation port on time (preferably a little earlier) for your allocated boarding time. Make sure you have your boarding passes printed, your luggage tags securely attached to your bags and your passport on hand ready to go.  

Look out for your designated terminal, drop off your bags, then make your way through the security process. This is very similar to an airport, with metal detectors and x-rays for smaller carry-on bags.  

Once through security, you will approach the check-in counter, where you will have your photo taken and receive your onboard card, which will serve as your cabin key, onboard payment method and onboard ID. Your luggage will be delivered to your cabin during embarkation.

Is cruising expensive?
Like all travel, the cost is dependent on a lot of factors – things like the length of cruise, destination(s), the type of cruise line or room type.  But because there is so much variety, there will be a cruise to suit everyone's budget.  It can work out to be great value for money compared to a regular fly/stay holiday.

Will I get seasickness?
Most modern cruise ships have stabilizers in place to ensure passenger comfort. Plus, cruise ships will alter their routes in advance to avoid any adverse weather patterns and storms etc.

But if you are prone to motion sickness, you could find yourself getting seasick on your cruise holiday. You could try natural remedies or over-the-counter prescribed medicines to counter motion sickness. 

Do I need a passport or visa to cruise
You will require a passport to cruise internationally. Some close to home domestic sailings will only require a valid driver’s license. It is always recommended to have a valid passport whilst cruising and is your responsibility to ensure you have the applicable photo identification. Some countries do require you to obtain a visa in advance if you wish to disembark the ship in port. You will need to check the visa requirements for the countries visited on your cruise itinerary. Countries such as China, Russia, India, Canada and the USA require all New Zealand passport holders to obtain a visa. Always check with your HOT travel consultant and they will direct you to the right information.

Will I save money if I book at the last minute or early?
We recommend that if you are looking for a great deal book your cruise early. Some cruise lines offer great incentives for the early booking travellers. Thery could be things like complimentary room category upgrades, bonuses and discounted prices. Some even do airline flight credits! But these deals are normally for a limited time and will not last.   Join our HOT cruise newsletter / email database, and we will let you know when there are offers or special deals available.

Cruise pricing, like most things, reflects supply and demand. The more demand there is for a particular cruise the higher the price will be. Demand could be determined by factors such as the destination, seasons & duration of the cruise holiday. 

Like anything, waiting till the last minute does involve risk. If you wait, your cruise may have sold out.  Then there is also the possibility of getting the cruise but in a room category that you don’t want. Our expert advice is - book early!

 

Is there a dress code on board
It will depend on what cruise line you are sailing with. As a rule, casual dress is accepted during the day, with smart casual or formal attire being required at night. Most cruise lines do not accept caps, jandals, bare feet, swimwear or sleepwear in formal dining venues.  

Some cruise lines enforce a stricter dress code, with men required to wear jackets and women cocktail attire at dinner. If you do not comply with your cruise line’s dress code, you may be asked to leave a particular venue. Make sure you check with your HOT travel consultant   - you don’t want to get caught out

Do cruise ships cater for passengers with accessibility requirement?
Yes, most cruise lines have accessibility assistance in place for passengers with disabilities. Cruise ships typically offer a range of wheelchair-accessible cabins, however, the number of these may be limited. You must advise at time of booking – make sure you speak to your HOT travel consultant and outline any requirements for you or your travelling companions

Some ocean ships can be large, which at times can be difficult for passengers with mobility problems to navigate. To make things easier, on some cruise ships you can rent a scooter or wheelchair for the duration of your cruise. Always check in advance with your HOT travel consultant

Can I smoke onboard a cruise ship?
All cabins and public areas onboard cruise ships are strictly non-smoking / vaping. You can, smoke/ vape in the ship’s designated smoking zones only

If in doubt, ask the staff onboard your ship. 

Are my valuables safe on board?
If you bring valuables with you, they are best to be kept in your in-room safe.  We also recommend you keep your passport, and any important documents locked in the your safe also.


Are gratuities or tips included?
This depends on the cruise. Your cruise consultant will outline this as part of the booking process.  Some holidays include gratuities in the total price, whilst others might require you to pay once you are onboard.

How much luggage can I bring on the cruise?
Cruise lines are not generally concerned about how much luggage you bring onboard, so there are largely no luggage restrictions on cruise ships. But be aware, some staterooms have limited closet space!  But remember, if you are travelling by air etc to your departure port, all airlines have weight and ‘number of bag’ restrictions.

Don’t get caught out – make sure you check the details carefully and be aware of any restrictions.  Airlines do charge for oversize or excess baggage. Be prepared, check the restrictions with your travel consultant or the airline carrier directly before you book your flights.


Should I book shore excursions or do my own sightseeing?
Talk to your HOT travel consultant, it depends on what you want to do.  You have options – you can do the shore activities arranged directly by the ship, as the quality and service offered is guaranteed.  A bonus, if the tour is delayed the ship will wait for you before it sets sail again.

You can, however, book shore excursions, whilst on board, or in advance if you want a more structured adventure.  Doing your own local sightseeing can be exciting, however you’ll have to pay close attention to time as the ship will not wait for you if you are running late.


What currency is used onboard?
This varies depending on cruise line and destination.  You can almost guarantee that the currency on most cruise lines will not be in NZD. Ships based in Australia will usually have AUD onboard. Ships that cruise in a variety of destinations will have a currency to reflect their company's ownership, which could be currencies such as USD or Euro. Make sure you ask your HOT travel consultant in advance, so you are prepared.


What if I require a special diet?
If you have special dietary requirements, you should advise your HOT travel consultant at time of booking.  If you do have special requirements, make sure you arrange your meals in advance. However, if you do forget, you can arrange it onboard.


What room type should I book?
A lot of first-time cruisers choose an inside room (internal without a window) mainly due to the cost.  However, it is normally only a small difference per day to upgrade to an oceanview room (with a view).

Or investigate an upgrade to a balcony/veranda room which offers floor to ceiling windows that open to allow the fresh ocean air in. Check with your HOT travel consultant

Can I take visitors on board?
Think of a cruise ship like an airplane.  No you can’t. Due to immigration and security reasons only registered guests are permitted onboard at all times.


Is there babysitting on board?
Babysitting is available at extra cost on some ships. Many cruise lines will offer popular kids club facilities onboard, and some cater better than others.  But if you are on a cruise that is targeted at families will be spoilt for choice for ways to entertain the whole family


Is there WiFI and mobile reception?
Yes you can. Most ships offer Wi-Fi throughout the ship, whilst some only offer in designated areas. Most cruise ships have internet cafes on board. Charges do apply for the use of broadband & because it is based on satellite 
Phone Reception is generally only available in ports. Some cruise lines have agreements with land-based phone service companies. If you chose to use this service, you will be paying international roaming rates for these calls.  Find out before you go – your HOT travel consultant can help

How do I pay for on board expenses?
Just like many hotels, an onboard account will be set up for you prior to departure. This means all your onboard purchases can be charged to this account.  Payment will be made at the end of the cruise.

Are there laundry services on board?
Laundry and cleaning services are always available. It’s either self-service laundry facilities or a professional laundry service.  You will find washing machines, dryers, ironing boards, irons and detergent on board. Self-service washing machines & dryers generally tend to be coin operated.

Can I bring alcohol onboard the ship?
You are not allowed to bring alcohol onboard the ships. Duty free and personal alcohol purchased onshore will be collected upon your check in and can be collected on the last day of your cruise. Any Duty- and Tax-Free alcohol purchased on the ship will be held for safekeeping and can be collected on the last day of the cruise.

Not to worry - cruise lines largely offer drink packages so you can purchase drinks onboard. If not, your drinks can be charged to your cruise card.

Can I place a deposit for a cruise booking?
At time of booking you can choose to pay for the cruise in full or pay the minimum per person deposit amount.

When do I need to pay for my cruise in full?
If you have chosen to pay a deposit only, your full payment deadline will be determined by the cruise you book, so please check your Invoice for the final payment due date.

What is included in the price of a cruise?
Cruise holidays are one of the most value for money holidays you could go on. Your transportation, accommodation and main meals are included whilst onboard. Selected activities and entertainment are also included in the price.

There are some additional activities that you may have to pay separately for, like special restaurants & shows.  Ask your HOT travel consultant for a full list of inclusions and added extras you can pay for separately

Do I need travel insurance?
YES – we absolutely recommend that you take out comprehensive travel insurance at the time you book your cruise. Your HOT travel consultant can organise a quick and simple quote for you. 


Can I book my complete holiday including a cruise?
Your local HOT travel consultant will be able to curate you the perfect holiday making sure that it all works like clockwork.  We can organise your flights, transfers, an amazing cruise, then accommodation and add in extras like a tour, car hire or sightseeing etc. This is where using a HOT travel consultant is critical – it’s complex and our consultants are expert and making it the best holiday ever. 

How can I cancel or make changes my cruise booking?
We know ‘life’ happens.  To cancel your booking, get in contact with your HOT travel consultant as soon as you can. Please note that cancellation fees will apply. Similarly, if you need to make any changes or amendments, we can help, but again, be prepared, change / amendment fees will apply.  Some of your booking may be non-refundable.

When is my final payment due?
Your final payment will be due approximately four to five months before departure. You can find all payment amounts and due dates on your Booking Advice.

When will I receive my travel documents?
Approximately one to two weeks before your departure date. These documents will be sent directly to your email. If in doubt, ask your HOT travel consultant. You would have already received your online passenger information to complete well in advance.

Can I hold a cruise booking?
Pricing for cruises is dynamic and is subject to change. Talk to one of our HOT travel consultants and they can talk you through how it can / does work.

How do I book a cruise for more than 4 people, or book multiple staterooms?
Contact a HOT consultant if you are travelling with more than 4 people, you may need two or more rooms – there are also limitations around the age of children being in rooms by themselves etc –ie; children may not be booked in a room on their own. Children must be accompanied by an adult (over the age of 21) in a room.

What if I am cruising with children?
There are various restrictions imposed by cruise liners around ages of children travelling.  If you are travelling with a child under the age of 12 months, make sure you let your HOT travel consultant know. There are also some restrictions around travelling if you are pregnant and will depend on what stage you are at, again, contact your travel consultant to find out more  as these can vary by cruise liner