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Team Leader - Operations
Orbit World Travel - Auckland

Please attach covering letter and CV

The company

Orbit World Travel is New Zealand’s largest owned and operated travel management company and part of the House of Travel Group. The team at Orbit are passionate and have an absolute focus on helping our clients succeed. Our team in Auckland are experiencing significant growth and currently seeking a Team Leader to jump on board to lead our operations.

The role

  • Pivotal management role
  • Fun, fast-paced travel industry
  • Market leading and award-winning company

In this role you will be responsible for the operational strategy and the day to day leadership of the team. This will include efficiently managing the consultancy operations and processes including creating productivity gains, maintaining quality service delivery and ensuring performance improvement.  A key purpose of the role is to implement strategic initiatives which support and deliver solutions that enhance the operational delivery and effectiveness of the overall group.

 

Skills & experience:

  • At least five years management experience in travel or a similar service industry
  • An authentic passion for the customer and the delivery of exceptional customer service
  • Ability to work with a diverse group of people to drive service delivery and sales
  • Strong presentation, communication, influencing and negotiation skills
  • Strong planning, time management and organisational skills

 

Benefits:

Our people are our greatest asset and our goal is to be an employer of choice*.  In return for your valuable contribution, we offer a fun and people focused culture, competitive remuneration, travel discounts/allowance, career progression, a health and wellbeing scheme and a supportive working environment where your expertise and ideas will be highly valued. 

* House of Travel was named one of New Zealand’s Most Attractive Employers in the Randstad Awards for 2018.

Please apply by sending a covering letter and CV through to hotcareers@hot.co.nz . To be considered for this role you will need to be legally eligible to work in New Zealand.

Please attach covering letter and CV

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