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House of Travel

Since 1987, we have been enriching people’s lives through travel. Not surprising then, that House of Travel has been named one of New Zealand’s Most Attractive Employers in the Randstad Award every year since 2012. HOT, as we like to call ourselves, is a Kiwi-owned company built on a clear set of values we all believe in; including a sense of fun, high energy and pride. We love what we do and it shows - we are HOTTIES!

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Nick
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Paula
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Nathan
House of Travel
 

  


Randstad Award or House of Travel






Featured Jobs

 


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Business Owners, Retail Managers & Senior Consultants

House of Travel Nationwide

We have a number of exciting opportunities available throughout New Zealand for Business Owners, Retail Managers and Senior Consultants.



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Experienced
Travel Consultant

House of Travel Whangaparaoa

Want to work for a proven award winning travel agency with a successful kiwi owned brand?



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Travel Consultant

House of Travel Takapuna (Auckland)

This role will see you combine your passion for travel and knowledge to create unique experiences that enrich people’s lives. 




  





 



Perks of the job

 


House of Travel Careers benefits

Whats in it for me

So what’s in it for you when you join our exciting team of HOTTIES? Along with working for the most innovative and fun travel company in New Zealand - recognised as being brand leaders in the retail and corporate travel market - you will also be entitled to a bunch of other benefits.

From health to wealth and relaxation, we’ve got you covered. As a HOT team member you will receive: 
•    Southern Cross Health Insurance discounts
•    ANZ bank – ANZ@work benefits
•    Company awards weekend 
•    Reward & recognition programmes throughout the business
•    Travel discounts 
•    Travel consultant educational leave
•    Support services
•    Les Mills discounts
•    Dell Computer discounts



House of travel commitment to our staff

Commitment to our people

“We will encourage all employees to learn and grow, both in their roles and as individuals. As a consequence of your career at HOT, you will grow to be a better person”
At HOT, we’re all about helping you to be the best person you can possibly be – and to have a great time while you’re at it! We’ll make sure you continue to grow professionally by aiming to be: • An employer of choice • An awesome place to work • A nurturer, developer and retainer of great people • The number one travel brand in the market • Balanced – we encourage our employees to have fun while you’re working

At HOT, we’re all about helping you to be the best person you can possibly be – and to have a great time while you’re at it! We’ll make sure you continue to grow professionally by aiming to be: • An employer of choice • An awesome place to work • A nurturer, developer and retainer of great people • The number one travel brand in the market • Balanced – we encourage our employees to have fun while you’re working House of Travel is dedicated to the personal development of each and every one of our HOTTIES. There’s a reason why our people stay with us for many years, that is because we thrive on an environment of growth. Travel consultants have become business owners, receptionists have become wholesale consultants, retail team leaders have become regional retail managers and we have many more examples of our people who have grown with us within HOT. We will work with you to train, develop and inspire you to reach your potential in whatever area you choose to work.



House of travel team work

We look after our own

“Our HOTTIES come into the business at a certain level and it is our job to turn a really good person into someone who excels beyond what even they thought they could achieve” – Tanya Aitken Owner/Operator – HOT Papamoa

At HOT, we’re all about helping you to be the best person you can possibly be – and to have a great time while you’re at it! We’ll make sure you continue to grow professionally by aiming to be: • An employer of choice • An awesome place to work • A nurturer, developer and retainer of great people • The number one travel brand in the market • Balanced – we encourage our employees to have fun while you’re working House of Travel is dedicated to the personal development of each and every one of our HOTTIES. There’s a reason why our people stay with us for many years, that is because we thrive on an environment of growth. Travel consultants have become business owners, receptionists have become wholesale consultants, retail team leaders have become regional retail managers and we have many more examples of our people who have grown with us within HOT. We will work with you to train, develop and inspire you to reach your potential in whatever area you choose to work.




staff Health insurance discounts


Southern Cross Health Insurance discounts

Staff rewards


​Reward & recognition programmes

Support service


​Support service


ANZ work benefits


​ANZ @work benefits

Travel discounts


​Travel discounts

Les Mills discounts


​Les Mills discounts


Company Awards weekend


Company awards weekend

Travel consultant training leave


​Travel consultant educational leave

Dell discounts


Dell computer discounts (technological discounts)









  •  

    Vision

  •  

    Purpose

  •  

    Values

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    Commitment to our people

“House of Travel will be recognised by all Kiwis for creating better travel experiences than they can do themselves or through anyone else.” We will achieve the HOT vision by: • Consistently giving you the best products and service at the best price. • Allowing you to book your travel how and when you want. • Using our combined buying power to access outstanding deals for you. • Maintaining a company culture that values customer service, fun, and passion for travel. • Ensuring you benefit from the highest staff training standards in the travel industry. • Providing you with the latest and most reliable travel information and booking systems in the travel industry so House of Travel can help facilitate your DIY bookings. • Making sure that the fun and excitement of travel begins with us.

“To enrich people’s lives through travel.” At HOT, we’re all about helping you to relish every moment of your travel experience. We achieve this by: • Employing “travel nuts” - fun people with a depth of talent and a passion for travel that challenges the status quo. • Always taking the customers’ needs seriously. • Building long-term strong partnerships with our suppliers which are mutually beneficial. • Being part of the communities within which we operate. • Having a strong positive culture as the founding stone on which to continue to build a very successful business.

“Act with integrity, operate as one, no bullshit and the customer comes first” HOTTIES are genuine and down-to earth travel fanatics, who are committed to: • Being upfront, open and honest. • Ensuring our customers’ needs always come first. • Maintaining independence – so we act as the consumer's advocate. • Being committed to a partnership with our suppliers and customers. • Being proactive and creative – so our customers are kept informed about the special products and services we have to offer. • Doing the basics brilliantly so we tell it how it is, move with pace and get things done.

“We will encourage all employees to learn and grow, both in their roles and as individuals. As a consequence of your career at HOT, you will grow to be a better person” We’ll make sure you continue to grow professionally by aiming to be: • An employer of choice.
• An awesome place to work.
• A nurturer, developer and retainer of great people.
• The number one travel brand in the market.
• Balanced – we encourage our employees to have fun while you’re working. House of Travel is dedicated to the personal development of each and every one of our HOTTIES.




Our People

 


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Awards & Sponsorship

 



As House of Travel team members, we love being a part of the HOT family, and we think we are in the BEST travel business in New Zealand. But what do others think of us? Well, as it turns out, pretty much the same! See a list of our awards below.



TAANZ National Travel Industry Awards

The Travel Agents Association of New Zealand and their annual awards are 'the Oscars' of the travel industry, and we're the very proud recipients of the Best Travel Agency Brand for the last five years running, as well as having some of the best stores and consultants around! Check out our awards...

2017

Best Travel Agency Brand - House of Travel

Best Brand Corporate Multi Location - Orbit World Travel

Best Brand Corporate Single Location - Orbit World Travel, Wellington

Best Travel Consultant - Paul Johnson Orbit World Travel Hamilton 

Best Travel Consultant – Retail - Billy Ballantine, House of Travel Lakers  (Invercargill)

2016

Best Travel Agency Brand - House of Travel

Best Brand Corporate Multi Location - Orbit World Travel

Best Travel Consultant Retail - Tony Jackson House of Travel Newmarket

Best Travel Consultant Corporate - Paul Johnson Orbit World Travel Calder & Lawson

Best Travel Agency Manager Corporate - Megan Sewell Orbit World Travel Wellington

2015

Best Travel Agency Brand - House of Travel

Best Travel Retail, Single Location - House of Travel Northlands

Best Travel Consultant, Retail - Judy Harkness, Calder and Lawson House of Travel, Hamilton

Best Travel Consultant Corporate - Paul Johnson Orbit World Travel Calder & Lawson

Best Travel Agency Manager, Retail - Clare Jackson, House of Travel Newmarket

2014

Best Travel Agency Brand - House of Travel 

Best Travel Retail, Single Location - House of Travel Newmarket

Best Travel Agency Manager, Corporate - Paul Rennie, Orbit Corporate Travel

2013
(at AFTA, Australaisa Federation of Travel Agents)

Best Travel Agency Retail, Multi Location - House of Travel

Best Travel Agency Retail, Single Location - House of Travel Lakers, Invercargill

Best Travel Agency Corporate, Multi Location - Orbit Corporate Travel

 

 




Sponsorship partners

 







Randstad Awards


House of Travel has been named one of New Zealand’s Most Attractive Employers in the annual Randstad Award for 2018.

On top of that, it’s the 7th year that we’ve placed in a top 20 position – something we are incredibly proud of.

The Randstad award is unique in that it’s based purely on public perception and recognises which organisations New Zealanders perceive as the most attractive employers in the country.

At House of Travel, we strive to not only invest in our company image, reputation and employer brand, but also our people, customers and culture, so it’s a great honour that we are consistently recognised as one of New Zealand’s most attractive employers.

It goes without saying we are all delighted to have such a significant award in the trophy cupboard.



Hospice

Hospice New Zealand

House of Travel and Hospice New Zealand have been national partners for more than 10 years; an association that we are extremely proud of, and which continues to go from strength to strength.

Over the past decade, House of Travel stores throughout the country have supported their local hospices in ways as diverse as their communities; raising both funds and awareness and helping to educate the public about the services hospice provides. The partnership also provides unique character and team-building opportunities for House of Travel teams.

House of Travel CEO Mark O’Donnell says, “The work Hospice does to provide physical and emotional care for people with life limiting illnesses and their families is close to all of our hearts.”

House of Travel is fiercely proud to be New Zealand owned and operated. We understand New Zealanders and take great pride in the contribution we make to this country and Hospice New Zealand. We are committed to the communities which House of Travel stores and local hospice partners are located in. 





Elephant Hills

World Animal Protection 

House of Travel is proud to have signed World Animal Protection’s elephant-friendly tourism pledge in early 2017. This makes House of Travel the largest New Zealand travel agency to commit not to sell, offer or promote venues or activities involving elephant rides and shows.

Wildlife can be part of the experience of travel, much like food and culture, but it can be hard for tourists to know what is happening to animals at tourist attractions behind closed doors.