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Qantas

story by: House of Travel


Qantas is a premium, full-service international and Australian domestic airline that offers benefits such as a global network, First, Business, Premium Economy (on A380 and B747 services) and Economy on international services and Business and Economy on domestic services, a leading Frequent Flyer program, inflight meals and entertainment, airline lounges and other services.

Qantas is a member of the oneworld global airline alliance.  Qantas Tasman services are operated by Jetconnect, a wholly-owned Qantas subsidiary based in New Zealand.

QUICK FACTS
Name: Qantas
Trans-Tasman: Qantas operate multiple daily services across the Tasman from Auckland, Wellington, Christchurch and Queenstown and when you fly with us whether you are flying Business or Economy you will enjoy full service, meaning food, wine, inflight entertainment and a checked baggage allowance is included on every Qantas operated flight, ensuring that every journey is an enjoyable and relaxing one.
International Qantas: You will enjoy state-of-the-art cabin environment and the latest inflight technology to create an exceptional customer experience.
Rewards Program: Qantas Frequent Flyer


ECONOMY CLASS
On Board Dining - Our refreshed Economy meal service is customised by flight duration and time of day. All flights now offer a range of light refreshments, with a Bodum tea and coffee service.
Your seat - Sit back and relax in our ergonomically designed, slimline seats with built-in lumbar support for your comfort. Our adjustable headrest and seat recline are sure to keep you comfortable for the duration of your journey. Onboard our A380s and refurbished B747s our seats offer softer cushioning, a netted footrest and more legroom for additional comfort on longer journeys. 
Entertainment - Sit back and watch our personal on-demand, in-flight entertainment system. You can access over 500 entertainment options on smaller aircraft and 1500 options on our A380 and refurbished B747 aircraft using your in-seat control or touch screen monitor. Options include a variety of movies, TV programs, CD playlists, moving maps, interactive games and radio channels. You’ll also have the option to place personal phone calls and reply to text messages using your entertainment system control.
Amenities - On selected flights you’ll receive a complimentary comfort kit to help you stay refreshed. Your handy zip lock pouch contains eyeshades, toothbrush and toothpaste. Socks are available on request. If you’re travelling on one of our long haul flights you’ll be provided with a soft blanket and cotton pillow to keep you cosy throughout your flight.


PREMIUM ECONOMY CLASS
Your cabin – Relax and enjoy your journey in a private cabin of between 32 and 40 seats. With more space and dedicated flight attendants, you’ll experience personalised service in an exclusive environment.
Your seat - Sit back and relax in your Premium Economy seat, designed by Marc Newson and built by Recaro. With an ergonomic design, multi-way adjustable headrest and wide seat, you’ll enjoy greater comfort on your flight. We’ve also optimised your legroom so you can stretch out while feeling supported by the footrest, which extends from your seat. The centre and side consoles offer extra elbow room, as well as clever storage for your tray table and inflight entertainment screen.
Onboard Dining – You can now choose from our Rockpool inspired International Premium Economy menu (including an online exclusive on certain flights) prior to select flights with Select on Q-Eat. Relax as soon as you’re on board with a complimentary sparkling wine or beverage. During your flight you’ll be able to enjoy a contemporary menu inspired by leading Australian restaurateur Neil Perry, all served on stylish Marc Newson-designed tableware. We offer a selection of premium Australian wines that match our menu. You also have access to a selection of snacks and drinks, as part of our continuous refreshment service and self-serve bars, available on our A380 and refurbished B747 aircraft.
Entertainment - Put on our noise-cancelling headsets as you enjoy on-demand, inflight entertainment on your adjustable,10.6 inch personal, touch screen, located in the side console of refurbished B747 and A380 aircraft. Sit back and enjoy hundreds of entertainment options, including the latest movies, TV programs, CD albums, moving maps, interactive games and radio channels. You’ll also be able to place a call or SMS using your entertainment control. Power outlets and USB connectivity are provided on our newer aircraft.
Amenities - Complimentary comfort kits are offered on selected flights to help you stay refreshed. Your handy zip-locked pouch contains eyeshades, toothbrush and toothpaste, as well as socks on request. If you’re travelling on one of our long haul flights, you can snuggle in with one of our large cotton pillows and a blanket backed with a soft sheet to help you relax on board.
Upon arrival - Enjoy a speedy arrival once at the terminal with priority disembarkation. If you need information on transfers during your flight, your dedicated Premium Economy flight attendant can assist you.

BUSINESS CLASS
Business Lounge - You'll soon be able to enjoy enhanced dining options prior to boarding in our offshore lounges, an excellent option for late night departures. Enjoy a luxury dining experience in our new Qantas Singapore Lounge, where Neil Perry Spice Temple inspired dishes, a live cooking station, and signature cocktails are on offer now.
In all of our Business Lounges, you’ll enjoy a range of services including:
• Seasonal menus designed by the Rockpool, with complimentary snacks and drinks throughout the day, as well as barista coffee*
• Fully-equipped workstations and internet access
• LCD televisions, and a selection of magazines and newspapers
• Showers to freshen up before your flight
Onboard Lounge - If you’re travelling on our A380 in Business, you can catch up with your travel companions and help yourself to refreshments and magazines in a separate, furnished Business Lounge. Equipped with a 58cm LCD screen, it’s perfect for displaying a presentation or viewing a video, and also an ideal location for an unplanned meeting.
Skybed - Whether you’re relaxing, working, being entertained or sleeping, we want you to fly in contemporary comfort. Enjoy a new level of intelligent seating with our award-winning Skybed. Once you’ve made use of our extensive storage space, shift your seat into a position that suits you, using a wide range of seat adjustments. You can explore the seat’s unique massage options or settle in to enjoy your own personal inflight entertainment. You might just want to flick on your reading light and snuggle into your Skybed cocoon with a good book. When you’re ready to sleep, convert your Marc Newson-designed, second generation Skybed into a two-metre, fully-flat bed. Get sleepy in Business. Our sleep service, including a new mattress, duvet and turndown service, is available on selected flights to LA, Dallas, Johannesburg, New York, Singapore, London, Hong Kong, Narita, Bangkok, Jakarta, Shanghai and Manila. Why not try our T2 Wellbeing tea before you go to bed? Our customers are telling us they love it.
Entertainment - Sit back and be entertained by our advanced entertainment system. Features include a personal touch screen up to 12.1 inches, noise-cancelling headsets and on-demand control.* Choose from hundreds of entertainment options including the latest movies, TV programs – including children options - multiple destination guides, radio channels, CD albums, moving maps and interactive games. Personal telephones are available in every seat, along with reply text messaging, laptop power outlets and USB connectivity.
* Not available on international B767 services
Amenities - Kate Spade and Jack Spade have teamed with Qantas to develop an exclusive new amenity kit for the Qantas Business traveller. The ladies kit features a slim line travel pouch with an exclusive City Lights print by Kate Spade. The Men’s kit features a distinctive, modern travel pouch design by Jack Spade. Each kit includes a selection of luxury Malin+Goetz skin care products, as well as comfort items, including an eyemask, ear plugs, socks and an environmentally friendly biodegradable toothbrush with Colgate toothpaste. Peter Morrissey designed pyjamas are also available on selected flights, plus luxury Malin+Goetz hand wash and cleanser feature in the Business bathroom.
Upon arrival - You will be among the first to leave the aircraft and your bags among the first to be ready for collection. If you are eligible for and have pre-booked the complimentary Chauffeur Drive service, you will be met by another chauffeur service and driven to your hotel, office or home. If you need information on transfers during the flight, your flight attendant can assist you.

FIRST CLASS
Check-in - Your journey starts from the moment you leave your front door with Chauffeur Drive, a complimentary transfer service for First customers on eligible international Qantas operated flights booked with a QF flight number. Our dedicated First Hosts* will be on hand to anticipate your travel needs. In our flagship Sydney and Melbourne lounges, our First Hosts will contact you the day before travel with information on our facilities and to arrange anything else you may require for your journey. At Sydney and Melbourne International Airports, you’ll be greeted at the curb and taken through to the dedicated First check-in area, at least one hour before your departure time. From here we’ll fast-track you through immigration+ and invite you to relax in the award-winning International First Lounge.
You’ll have a dedicated boarding lane at the gate, which you can use to board the aircraft with ease at any stage of the boarding process.
First Lounge - Relax into your holiday with a range of exclusive services*, such as:

• A Concierge and First Host ready to assist you with your travel needs.
•Our award winning Marc Newson-designed lounge, with multiple seating arrangements to suit your mood.
• A signature menu created by leading Australian restaurateur, Neil Perry.
• Complimentary treatments at our luxurious Aurora Day Spa.
• Private business suites equipped to help you continue working.
• A library, magazines, newspapers, internet access and plasma screens to keep you entertained.
First Suite
- Experience a new level of inflight comfort as you stretch out in your fully flat, extra-wide bed. Our Bedding Down service features luxurious pillows, blankets, a duvet as well as a sheepskin mattress. Controls at the end of your armrest move your seat, leg rest and lumbar positioning from a relaxed reading position, to a fully flat bed of up to 212cm on our A380 and 200cm on our B747s. Your space also features an ottoman so you can host a companion inside your suite during the flight.
On board Dining
- Rockpool and Qantas have taken inflight dining to new heights in First. Enjoy our unique restaurant-style dining experience, with the opportunity to indulge in an eight-course tasting menu or choose to dine with an a la carte menu offering signature dishes. All meals are designed by Neil Perry, prepared on board and made to order with the finest ingredients. Consult one of our Sommeliers in the Sky, who’ll advise you on our selection of award-winning wine and champagne to match your meal. Having won Best First Class Sparkling, Best Presented First Class Wine List and Best Overall Cellar at the Cellars in the Sky Awards 2012, we're sure you'll find something to suit your palate. Snacks or light meals are available at any time during your flight. Choose from prestige wines, spirits and beers, along with leaf tea and espresso coffee.
Entertainment - Sit back and let us entertain you. Our inflight entertainment system features 17 inch touch screens on the A380 and 10.4in touch screens on our B747 aircraft, with noise-cancelling headsets and on-demand control so you can watch what you want, when you want with high-quality audio. With hundreds of options to choose from, we’re sure you’ll find something to suit your mood. Our selection includes a wide range of movies, TV programs, CD albums, moving maps, interactive games and a selection of radio channels. Personal telephones are also available in every seat, as well as the option to reply text message. You can choose to use your own laptop with 110v AC power outlets to keep you going.
Luxurious Amenities - Qantas First customers will enjoy luxurious SK-II products, available now on flights to Dubai. Our specially designed amenity kit for both males and females include skincare, toiletries and an eye mask. All First customers will also receive a 100% cotton jersey two piece charcoal grey coloured sleeper suit, branded First with black trims and black embroidered kangaroo. Each sleeper suit is tied with a black satin ribbon with a pair of slippers branded First and a pair of black socks.
Upon arrival - Upon arrival, you will be among the first to leave the aircraft. In selected ports, you will be met by our First Hosts and can fast track through immigration with your Express Path Card.* Your bags will also be among the first to be ready for collection and if you are eligible for and have pre-booked the complimentary Chauffeur Drive service, you will be met by another chauffeur service and driven to your hotel, office or home. If you need information on transfers during the flight, your flight attendant can assist you.* Available in selected ports.

HOT Online Destinations Qantas fly to:
Africa -
Cape Town, Durban, Johannesburg
Asia - Bali, Bangkok, Beijing, Delhi, Guangzhou, Hong Kong, Jakarta, Kuala Lumpur, Manila, Mumbai, Penang, Phuket, Seoul, Shanghai, Singapore, Taipei, Tokyo
Australia - Adelaide, Brisbane, Broome, Cairns, Canberra, Darwin, Gladstone, Gold Coast, Hobart, Mackay, Melbourne, Newcastle, Norfolk Island, Perth, Rockhampton, Sunshine Coast, Sydney, Townsville
Canada & Alaska - Toronto, Vancouver
Middle East - Dubai
Pacific - Nadi, Noumea, Papeete, Port Vila
UK & Europe - Aberdeen, Amsterdam, Athens, Barcelona, Berlin, Birmingham, Copenhagen, Dublin, Edinburgh, Frankfurt, Geneva, Glasgow,  Istanbul, Lisbon, London, Madrid, Manchester, Milan, Moscow, Munich, Oslo, Paris, Prague, Rome, Stockholm, Vienna, Zurich
South America - Buenos Aires & Santiago
USA - Atlanta, Boston, Chicago, Dallas, Denver, Honolulu, Las Vegas, Los Angeles, New York, Orlando, Philadelphia, Phoenix, Portland, Sacramento, San Diego, San Francisco, San Jose, Seattle, Washington DC

 

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