Our Vision

The House of Travel Vision is to be the travel service provider of choice for every
New Zealander and an icon New Zealand owned company.

We are realising this vision by:
• Consistently giving you the best products and service at the best price 
• Allowing you to book your travel how and when you want 
• Using our combined buying power to access outstanding deals for you 
• Maintaining a company culture that values customer service, fun, and passion for travel 
• Ensuring you benefit from the highest staff training standards in the travel industry 
• Providing you with the latest and most reliable travel information and booking systems in the travel industry 
• Making sure that the fun and excitement of travel begins with us.

 
We Believe In... 
• Having a strong positive culture as the foundation stone on which to continue to build a very successful business 
• Employing “Travel Nuts” - fun people with a very real depth of talent and a passion for travel challenging the status quo 
• Always taking the customer's needs seriously 
• Building long-term strong partnerships with our suppliers, which are mutually beneficial 
• Being part of the communities within which we operate
• Having a strong positive culture as the foundation stone on which to continue to build a very successful business

 
Our Values... 
• Being trustworthy 
• Having integrity 
• Being upfront, open and honest 
• Being unselfish - the customer's needs always come first 
• Maintaining independence - being the consumer's advocate 
• Being committed to a partnership 
• Being proactive and creative 

 
We aim to be... 
• An employer of choice 
• An awesome place to work 
• A nurturer, developer and retainer of great people 
• The number one travel brand in the market 
• A good corporate citizen