Here are some guidelines on how to best view the House of Travel website:

 

    On a PC - it is best viewed using Microsoft Internet Explorer version 7.0 or 8.0 or Firefox
    version 3.0 or later. Click here to download the latest version of Internet Explorer
    for free
 

    On a Macintosh - it is best viewed using Firefox version 3.0. Safari is not
    yet optimised, see Known Issues section below. Click here to download the latest
    version of Firefox for free


    Using Internet Explorer

 

    Using Firefox

   General

 

    To best view the houseoftravel.co.nz website, you need to use a 1024x768 screen resolution
    (it can also be suitably viewed using an 800x600 resolution and above):


 
    Checking your Screen Resolution

    1. To check your screen resolution Right-click anywhere on your desktop, the following
     menu will appear:

   

 

     2. Click on Properties, the Display Properties window will appear. Click on the Settings tab.
    Beneath the text “Screen Resolution” it will tell you your current screen resolution. In the example
    below the screen resolution is 1024x768 pixels. To change the screen resolution use the Arrow
    slide-bar
to move left to reduce the screen resolution or right to increase the screen resolution

   

     3. Click the OK button once you have chosen your screen resolution or click the Cancel button
    to remove any changes made

 

   Viewing your Itinerary


    To view the 'Itinerary' emailed to you once you have confirmed your booking, you need Adobe
    Acrobat Reader. If you do not have this installed on your computer, you can download this free
    from http://www.adobe.com./

    You need an email address to receive your travel itinerary.

 

 

   Known Issues

 

    Recent testing and customer feedback has highlighted some issues for Mac users running
    Internet Explorer (IE) (even after enabling all pop ups). In June 2003, the Microsoft Macintosh
    Business Unit announced that Internet Explorer for Mac would undergo no further development,
    and support would cease in 2005. Therefore we no longer are able to support Mac users running
    Internet Explorer.

    Safari is not a supported browser at this stage. Mac users should use Firefox when using
    houseoftravel.co.nz, we apologise for any inconvenience this may cause

    If you are having difficulties searching for flights and viewing our website generally, please
    Contact us and we will help you complete your enquiry, search or booking. If you are using the
    system settings and browsers specified above, but are still having problems on the
    houseoftravel.co.nz website, you may have software on your computer that blocks pop-ups,
    or has disabled JavaScript or active scripting. High computer security settings may also disable
    the search functionality for you. See the 'Some help with your computer settings' section
    for more information

 

   POP UPS

 

    Some Pop up disablers may cause some functionality on the site not to work.  A pop up is a
    new window that is opened when you click on a link on a web page. Some websites use these
    to ensure that when you close a page another page opens and so this has the effect of keeping
    you on their site. For this reason people may choose to block pop-ups.     

    One side effect of blocking pop ups by default is that you will also block legitimately useful pop ups
    from your favourite web sites. To ensure that you get the full functionality from your favourite
    websites (like www.houseoftravel.co.nz) you should enable pop ups for these sites alone.
    House of Travel use pop ups to inform web users about the status of their web bookings as they
    are being made.    

    Pop Ups in Internet Explorer   


    Pop Ups in Firefox    

 

    Pop Ups using the Google Toolbar
    If you are using the Google toolbar and have an onscreen image like the one below you may be
    blocking pop ups from the website. The pop-up blocker is available only for Internet Explorer
    version 5.5 and later.

 

   

    If you would like to use the House of Travel website we recommend that you change the following
    Google toolbar options:

 

  • To let a pop-up through on a one-time basis, press and hold the CTRL key as you click on a link to navigate to a new page
  • To remove the Google pop-up blocker for the House of Travel site permanently you can either add our site (automatically) to the 'white list' (sites that have pop-ups that you want to see). Do this by going to www.houseoftravel.co.nz and clicking on the Google pop-up blocker button (the white list is never actually displayed)

   
   

  • To completely disable the Google pop-up blocker, click on the Options button to open the Toolbar Options window. In the Accessories section un-tick the box beside the text “Pop-up blocker“.

   

    Pop up Blockers integrated into your browser
    You should also check if you have a Pop up blocker integrated into your browser.  If you have
    Internet Explorer Service Pack 2 this may apply to you.

    Pop Ups in Internet Explorer

    Pop Ups in Firefox

 

 

 

 

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